Avaliações do Auvik

Remote access to routers/switches/devices that do not have their own cloud management.
Custom alerting.
Integration with our Autotask, our PSA (Ticketing) system.
Dynamic network maps.
Layer 1 to Layer 3 visibility.

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Allows a quick glance at the network with an easy method to search for devices in a complex network.
Setup and onboarding was very streamlined and thorough. So far support has been very knowledgeable and helpful.

I would to be able to export the documentation to Visio and I need to spend more time fine tuning the alerts.
Starting to overlook the alerts because we get so many.
I would also like to have built in Text Messaging Alerting for escalated issues.

Auvik allows are company to monitor network devices and services and proactively identify and correct issues.

Auvik can be a bit confusing to set up more than the basic functionality. The product is designed for the more advanced administrator.

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Great insight into all parts of your network. Allows you to open vpn tunnels into network. Great at being able to map out all devices and your network.

It's intimidating at first, until you learn how to use it.

We use Auvik internally to manage and watch over all our network infrastructure. It does such a good job at providing us with a dashboard to gain some insight into our switches and such and does so in a very pretty way. We've used it multiple time to track down problems and see when things aren't working correctly.

I have no complaints about Auvik, it's been rock solid. Their support is great too!

I really enjoy the large amount of information that can be parsed through with this tool in a very simplistic and easy way. The reporting is very extensive as well.

The biggest con isn't with the software itself but with the certification. The training and questions do not seem to apply that much to the everyday use of the product that I have observed.

Ease of use and very simple to setup and get valuable and useful data for you and your customers. I have tried several other tools and nothing works this good and this fast out of the box.

too many knobs to turn can get into trouble is you over tweak and not understand what you are doing. You just need to attend their awesome training and you will keep yourself out of the woods

Ease of use and integration with ConnectWise Manage and Automate are the biggest positives. We migrated from a competing cost equivalent solution in about a quarter the time it took us to set up that competing solution and have way better integration.

When compared to competitors, Auvik is priced competitively.

Onboarding training was great and did not cost us extra to train multiple pools of staff.

We had some billing issues that were resolved and the billing structure is too complex. Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.

It makes onboarding new customers easier for less experienced engineers as it does a good job of finding devices and directing them to put in credentials to manage. It makes the entire network more "visible" A) with the diagram it draws but also the constant discover of network devices. I also love the automatic configuration backups of switches/routers and the versioning. I also love the visual of being able to quickly figure out which port something is plugged into. it takes that burden off more experienced staff.

No cons per se, but I would love to see more SNMP based hardware monitoring to help us catch hardware failures.

The software is subscription based and only requires that a collector service be installed and running on a windows machine in the network to manage. This makes deployment quite easy and quick to put in motion. The discovery function is pretty straightforward and begins building an inventory and topology right away. Once you get managed devices set up with SNMP and login credentials, the topology starts to shape up and configurations start getting backed up. We integrate this with our PSA system and the ability to do bi-directional ticket creation and closure works quite well. This is a solid product for MSPs and makes the management of multiple customer networks workable. Support is available via chat and they are responsive.

It takes some work with the network devices to get more complex topologies corrected. Sometimes, no matter if SNMP and login is showing as correct the topology will not show accurately. Although chat is responsive for support, most of the time they will have to create a ticket for more complex items and get back with you. Large networks are hard to view i the limited space, an ability to zoom with the a mouse scroll wheel would be really helpful. Also, when searching for a device on the map, it would be nice to have it zoom into that device.

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

The mapping, port discovery, configuration backups and overall ease of use are excellent.

Problems take FOREVER to get resolved (sometimes years). Same with feature requests. We've had many, many requests for basic functionality that never comes. Tickets for things that are supposed to work (like accurate stats for HyperV hosts) stay open with no reported fix coming from engineering. Honestly sick of spending $25k/yr. and not getting what we need. Considering alternatives.

I like how easy it is to install, setup, and use. I had it running in about 20 minutes... I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.

Has a lot of flexibility can get lost in the many different options, but once you get familiar with it is easy to use and take advantage of the advanced features.

Adding a scanner is a straightforward process that may be completed silently using the CLI. This makes RMM deployment a breeze. Furthermore, unlike some other vendors' products, the scanner is quite light and only scans the subnets and devices you give it permission to (even if it believes there's another device it could get to).
Updates in real time
Network metrics on a central gateway are rather simple to set up and use.

Unless you're following specific stories/use cases, navigating the UI is challenging. Furthermore, data exporting can be a pain. The WMI login mechanism is especially odd in that it appears to remove valid logins from the list anytime a computer shuts down, making it difficult to tell how many there are.
Additional documentation would be beneficial.
More competitive pricing is possible.
It isn't compatible with all network devices.

Auvik is slick. Like super duper slick. It's been such a wonderful tool in monitoring our internal network. It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up. It's extremely easy to use and rather simple to setup and can be done so on a variety of platforms. We currently have it running on an Ubuntu 14.04 Server box and the collector works flawlessly. Auvik's customer support has also been wonderful and is always very helpful.

No real cons with Auvik. It's been a great tool since we implemented it and we haven't had any major issues that would justify us giving it a mark in the "Cons" category.

- Easy to setup (the data collector service can run on any windows machine)
- Web based client (nothing to install; does not require java)
- Support is just a chat away (they answer pretty quickly)
- Nice people!
- NetFlow support (requires separate license, per device)
- Support for 2-factor authentication
- Multi-tenancy works well
- It backs up copies of router configs automatically
- The ability to compare 2 configs to see what changed is awesome
- They support the Meraki Cloud devices
- You can exclude IP ranges from scanning
- You can give customers read-only access to console

- NetFlow is locked down by public IP address; to send all NetFlow data from a single public IP you have to build a Linux VM that acts as a proxy for all NetFlow data
- NetFlow support for some devices (Cisco ASA) requires a Linux VM for each device (yes, that is a separate Linux VM for each ASA; not a problem if you only have one).
- the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices)

Network map
Network inventory
Alerting
Integration with ConnectWise
Configuration Backups
Support willing to add additional OIDs for items
Up time on system is very reliable
Awesome and friendly staff

Limited on alerting types
Integration with Connectwise limited and adds special characters in summary line of every ticket
Auvik has a hard time identifying some network types and thinks there are unknown switches which do not exist and makes it hard to troubleshoot and correct
Issues with Aruba wireless access points when they are on DHCP and renew leases
Issues using remote browser on some series of Dell switches

Amazing feature set, easy to use (for users), low overhead on collector, great search options, some firewall image backups, embedded web and terminal interface for devices, nice multi-tenant environment, great visual mapping

Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map

Auvik is a network remote monitoring and network management tool, which helps poll network 24*7. It uses multiple different protocols as per the availability to poll the devices, which helps to narrow down troubleshooting when you are rectifying any issue in the network infrastructure.

If the network could be monitored via a mobile application like Android and iOS platforms, then it would have been very convenient for the network administrator to take immediate steps if needed. This way the engineers can access the infrastructure anywhere, anytime.

Auvik is really good network monitoring App.
It creates a graphical topology of your network that gives you better visibility.
You can see and manage switched, routers, Access points, and end points.
Its cloud-based and can be accessed from anywhere.
It also sends notifications as per your set criteria like printer out of paper, network device offline etc.
You can add multiple clients under one account.
It also detects and sends notification in case of the loop that is a lifesaver if you have a huge network.

It doesn't support unmanagable switches so no alert and straight forward loop detection.

Good basic info right out of the gate. With some additional credentials and network device configuration, you can get even more data and even back up switch and firewall configs automatically. Worth every penny at the clients where it is deployed.

Can be difficult to remove devices once they are in discovered. sometimes get alerts for devices the service has deemed as critical when they really are just end-user equipment. just takes some additional tweaking to clear those up. it's just expensive enough that i have to be somewhat selective about where i deploy it.

The software is easy to setup and get functional monitoring in a very short time. Configuring alerts and management functions makes the product even better to use and recommend.

Sometimes the mapping function behaves a little strange and you need to adjust manually interconnections or the order of uplinks.

It's easy to configure initially and is able to pull a lot of information for being so easy to run on a client's network

It can get a bit pricey