Avaliações do ManageEngine Endpoint Central

Facilidade e usabilidade muito intuitivas, o tempo de resposta para ações e correções nos EndPoints sempre é um diferencial comparado a outras ferramentas do mercado.

Algumas funções nem sempre estão onde imaginamos e precisamos de ajuda para entender o funcionamento.

Gerenciamento de patchs: Permite atualização remota e sem interação com o usuário.
Implementação e remoção de software sem interação com o usuário.
Configurações e acesso remoto as estações.

A ferramenta ainda em desenvolvimento em algumas funções como o DLP que não possui cloud e o Antivirus de Ultima geração que ainda não está concluido.

ManageEngine Endpoint Central is a robust endpoint management solution designed to streamline IT operations, enhance security, and optimize endpoint performance across organizations of all sizes.

The platform leverages automation to streamline routine tasks such as patch deployment, software updates, and asset tracking. By automating these processes, Endpoint Central helps IT teams save time, reduce manual errors, and improve overall efficiency.

Overall, ManageEngine Endpoint Central is a comprehensive and user-friendly solution that addresses the diverse needs of modern IT environments, empowering organizations to efficiently manage and secure their endpoints while enhancing overall productivity and reliability.

While ManageEngine products are known for their affordability compared to some enterprise solutions, the cost of Endpoint Central may still be prohibitive for smaller organizations, especially when considering additional modules or add-ons.

ManageEngine provides comprehensive documentation and support, but some users may encounter challenges in accessing timely assistance or finding solutions to specific issues, like deploying the software across your network.

Having used ManageEngine Endpoint Central (earlier known as Desktop Central) for over 5+ years, what stands out most is its all-in-one functionality for endpoint management. The platform is highly reliable for automating patch management, software deployment, and remote troubleshooting. It’s user-friendly and provides in-depth reports, helping us stay on top of system compliance and security. The remote control feature is robust, making it easy to provide quick support to end-users without interrupting their workflow. I also appreciate the regular updates and support provided by ManageEngine – they listen to feedback and consistently enhance the product. Overall, Endpoint Central has saved us a lot of time and effort, allowing us to focus on more strategic IT goals.

One notable limitation is the need for more integrations with other IT management and security tools. Expanding the integration options would make it easier to align Endpoint Central with broader IT ecosystems. Another area for improvement is aligning the cloud version's features more closely with the on-premise offering (like Endpoint DLP Module). While the cloud version is convenient, it still lacks some of the more advanced functionalities of the on-premise setup. Addressing these gaps would make Endpoint Central a stronger choice, particularly for organizations aiming to transition to cloud-first infrastructures.

Manage Engine Endpoint Central has some best features that are:
Comprehensive Device Management: It is best solution for managing desktops mobile devices and etc.
Automation: It can do automate patch scan and we can also deployment of software tool.
Remote Control: It is very easy to connect the remote session from endpoint central portal only we don't not required any other remote.

There are a few areas where i Don't like.
Complex Setup: Some users report that the initial setup and configuration can be quite complex and time-consuming, especially for those not familiar with the platform.
Performance Issues: In certain case there is performance issues.
Cost: Pricing is high if we wanted to buy more license.
These points are typically areas where users feel there is room for improvement.

The WIDE array of functionality that Endpoint central has is amazing. We run our helpdesk almost exclusively on it. It's almost too much at times, but it's fairly intuitive and really easy to use on a day-to-day basis.

Some on the licensing is a little strange. It's not a show stopper, but did take us a bit to figure out what components are under what tier and how licenses are handled per-device/technician.

- Ease of use
- Stable software
- Easy deployment
- Endpoint security features
- Anti-ransomware and NGAV
- Patching never seen so easy to do
- Software distribution 1000 times superior to competitors

the only negative note is that it has no negative notes

- We like that this product gives us large set of feqtures to manage corporate devices such as application deployment, security management, creating reports and remote troubleshooting;

- Support for all popular using operating systems: Windows, macOS, Linux, iOS and Android;

- The platform can automate security patching tasks and enforces security policies, simplifying the work of administrators and improving device security;

- Our Information Security Group is very satisfied of your product because of big abmount of usefull reprots, that give them information about infrastructure condition;

- Available Cloud solution, because this product has cloud solution it's easier to maintain and deploy it.

- Integration with a company's existing IT infrastructure and third-party applications is a complex task that requires additional planning and customization;

- Performance issues when dealing with a large number of endpoints;

- Some features don't work the way we expect them to;

- Some instructions are not up to date, which leads to spending additional time for learning how to use powerful features;

- Service has difficulties in recognizing new devices. There is not enough information about the device owner at the approval stage of a new agent installation. And we would like to get an email notification of such an event.

The cost compared to the features is outstanding. You get a lot of tools to help support the organisation and the remote desktop support is superb and easy to use for both the admin and the end user.

Not all features are unlocked and need extra payment to unlock them. You end up with the console having the features listed but being unable to use them as you do not have a license. This is annoying and would prefer not to have the options listed if you cannot use them.

We chose this initially bevause we needed a central management system and we already had a couple of other products from the same vendor. I liked most the familiarity of layout, simplistic management and usability. The primary functions all work well and do what most others do but the ui makes it easier to manage.

Some of the pop ups don’t look that slick for the end user and some of the prompting and pointers have an element of “written by someone who doesn’t speak my primary language.” This is a small point but from the outside could be relatively easily fixed.