Smartsheet

Uma plataforma de execução de tarefas online para organizações de todos os tamanhos.

Classificação geral

4,5 /5
(3 009)
Relação qualidade/preço
4,3/5
Recursos
4,3/5
Praticidade
4,3/5
Suporte ao cliente
4,3/5

92%
dos usuários recomendam este app
Classificar por

3009 avaliações

Rafaela
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Software muito útil para formulários internos

Avaliado em 11/11/2022

Vantagens

O Smartsheet é muito intuitivo já que seus campos são bem completos e atendem as necessidades tanto dos usuários quanto dos criadores. Isso é muito útil para a utilização de formulários para preenchimento tanto do público interno quanto externo.

Desvantagens

O que menos gosto é o layout das planilhas. As letras em geral ficam pequenas para se adequar ao zoom da tela e ao aumentar a fonte, aparece menos conteúdo.

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Boa ferramenta para acompanhamento de projetos

Avaliado em 12/12/2022

Vantagens

Utilizo a versão voltada a times de marketing, facilita bastante a visibilidade de todos os projetos em andamento. É bem simples de usar e integra com outras ferramentas.

Desvantagens

Não oferece uma versão trial, e também não possui um timesheet.

Mariana
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Sensacional gestão de projetos

Avaliado em 08/01/2023

Vantagens

Facilita rotina te dandk norte da prioridades

Desvantagens

Não é tão intuitivo, entao precisa ir pesquisando para conseguir usar

Kamilla
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Avaliação de desempenho

Avaliado em 15/05/2023

Auxiliou em encontrar soluções para vários problemas de execução de projetos na minha empresa

Auxiliou em encontrar soluções para vários problemas de execução de projetos na minha empresa

Vantagens

A forma exemplar que ele auxilia na execução de projetos, auxilia na resolução na execução de projetos na minha empresa

Desvantagens

Não tenho comentário negativo sobre o produto

Solange
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Avaliação do aplicativo

Avaliado em 05/06/2023

Resolvi problema de agenda dos projetos de marketing,me organizou bastante

Resolvi problema de agenda dos projetos de marketing,me organizou bastante

Vantagens

Fácil de usar, impacto excelente na hora de gerenciamento dos projetos em andamento

Desvantagens

Até o momento não tenho nada a reclamar , aplicativo excelente dentro do que preciso

Filipe
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Plataforma razoável de gestão de projetos

Avaliado em 17/03/2023

Vantagens

Tem uma interface intuitiva sendo facil de usar e navegar, oferece uma ótima personalização dos painéis e relatórios.

Desvantagens

O preço é caro relativamente a outros concorrentes.

Avaliador Verificado
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Avaliação do Software

Avaliado em 26/09/2022

Vantagens

Estou em fase de iniciação mas está me atendendo.

Desvantagens

Por enquanto está me atendendo. Estou em fase de iniciação.

Melanie
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Versatile and Powerful Tool

Avaliado em 06/12/2019

My company was already using Smartsheet for basic task tracking when I started. Upon discovering...

My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.

Vantagens

- Ease of Use - No need to involve programmers to create custom solutions
- Versatility - customizable sheets and dashboards for different departments and needs
- Support - AMAZING user forum, help pages, support department

Desvantagens

Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.

Andy
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A must-have tool for project management!

Avaliado em 02/08/2022

By being able to check the progress of tasks in detail (confirmation of delays), it was possible to...

By being able to check the progress of tasks in detail (confirmation of delays), it was possible to allocate human resources optimally. In a project with a fixed release schedule, it is necessary to move forward efficiently, so I am very grateful to be able to understand this. A convenient editing function that allows multiple people to edit at the same time online and a free sharing setup with no limit to the number of people. A Gantt chart can be created intuitively.

Vantagens

It is mainly used for the management of projects that occur frequently in the company. The main tasks of each project and the secondary tasks linked to them can be managed in detail and in a visual and easy-to-understand way, which is useful to understand the progress and bottlenecks of the project. It is nice to see alerts for overdue tasks.Additionally, a lot of templates are available that can be used for any project, which is very helpful.

Desvantagens

The templates are perfect, but there were many times when I hesitated because I often wondered which template to use in the first place. I thought it would be nice to have a feature that would recommend this template for such a project.

Maddie
Classificação geral
  • Setor: Jogos de computador
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Managing daily tasks with Smartsheet is a simple task

Avaliado em 10/08/2023

In order to save time and effort, Smartsheet permits several users to be allocated to the same...

In order to save time and effort, Smartsheet permits several users to be allocated to the same tasks. It has taken the guesswork out of performing this task manually.

Vantagens

Smartsheet's display and viewing options are flexible enough to be tailored to the specific needs of the project we're working on. The total work status can be better observed in card view.

Desvantagens

Fixing the notification system is necessary since I frequently miss out on important messages about upcoming chores because they aren't sent to my inbox.

Ayanda
Classificação geral
  • Setor: Construção
  • Porte da empresa: 11 - 50 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Smartsheet Review

Avaliado em 20/08/2023

Vantagens

The software allows you to set automated reminders/alarms

Desvantagens

Doesnt have enough templates to choose from.

Audrey
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Smartsheet simplifies project management

Avaliado em 20/06/2023

The platform's interface is very similar to that of a spreadsheet, making it simple to organize and...

The platform's interface is very similar to that of a spreadsheet, making it simple to organize and handle large amounts of data. One of Smartsheet's biggest features is its ability to handle numerous projects at once using the workspace feature; the program takes the standard features found in spreadsheets and makes them more effective for ad management.

Vantagens

For over a decade, Smartsheet has been an invaluable tool for our company. We rely on it heavily to maintain tabs on ad sales, and its ability to host multiple projects at once while remaining accessible to various users at once is its greatest strength.

Desvantagens

There is room for development in Smartsheet's learning curve for more sophisticated features. While the fundamentals are easy to pick up, more complicated features like formula creation and workflow automation may take some time to get the hang of.

Jennifer
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The best platform for project management

Avaliado em 18/09/2023

Smartsheet's ability to collaborate with outside parties by inviting them to use the platform as a...

Smartsheet's ability to collaborate with outside parties by inviting them to use the platform as a project management dashboard is a huge plus for me. They will be given access to restricted information that will allow them to keep tabs on the project's development.

Vantagens

Our company uses SmartSheet to keep track of deliverables, monitor progress, delegate responsibilities, and hit deadlines. We've improved our efficiency and our ability to work together as a group.

Desvantagens

Every month, we need to examine the results of the project, and for that, we need analytical reports that are more detailed and comprehensive. Ideally, report generation would be automated.

Victory
Classificação geral
  • Setor: Redação e edição de texto
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Save time and money with Smartsheet.

Avaliado em 10/08/2023

With the help of Smartsheet, our teams can access all the information they need about a workflow in...

With the help of Smartsheet, our teams can access all the information they need about a workflow in one convenient location. Simply improving the experience by creating dashboards to provide the necessary data. Currently, we use to store both our company's training records and our own training documents. In order to finish the trainings, all end users need to do is access them and fill out a form. When a training is over, you don't need to input in names, training types, etc.

Vantagens

It is one location where my crew can go to stay on the lookout. Forms and dashboards are quite powerful. With dashboards, you may configure them so that users only load forms. As a result, they will be able to submit the necessary numbers for their jobs more quickly. Forms are improving quickly compared to when they first started.

Desvantagens

Currently, the inability to search all of the forms is my least favorite feature. Over 300 forms have been created on a few of my sheets. A form must be submitted when the trainings have been completed via the employee record site I built for this purpose. When there is a change or an error is discovered, I have to sit down and go through it again row by row for the one I want to update.

Sophie
Classificação geral
  • Setor: Maquinário
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Powerful collaboration and project management

Avaliado em 03/09/2023

Smartsheet has a powerful ability to improve project management and collaboration. Smartsheet is a...

Smartsheet has a powerful ability to improve project management and collaboration. Smartsheet is a robust task and project management solution.

Vantagens

I like that the create and customize functionality, combined with the project management features, has made task organization, progress tracking and collaboration more seamless. I love the Gantt view to visualize the project schedule and task dependencies. In addition, the ability to automate workflows and schedule reminders has increased our efficiency.

Desvantagens

Although Smartsheet is a powerful tool, it can be a bit intimidating for beginners. The amount of options and features can be overwhelming at first.

michelle
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Smartsheet Review

Avaliado em 14/08/2023

Vantagens

Love smartsheet. Smartsheet is an advanced online excel for me. I am able to attach documents to rows, which is incredibly helpful.

Desvantagens

Would love to be able to scroll left or right while locked into a row, vs the freeform view. Would love to see an auto save feature, I've been burned a few times from not saving.

Meliss
Classificação geral
  • Setor: Animação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Project management

Avaliado em 28/08/2023

I use smartsheet for everything mostly, highly recommended.

I use smartsheet for everything mostly, highly recommended.

Vantagens

It's very easy to use and I love it!!! I use this service for all my projects.

Desvantagens

Everything is perfect!! No complaints at all

Renee
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Smartsheet for the win

Avaliado em 30/06/2021

The initial setup of some of my Smartsheets was cumbersome and time consuming. HOWEVER, it was...

The initial setup of some of my Smartsheets was cumbersome and time consuming. HOWEVER, it was well worth it. Now that I know how to navigate around, it does not take as long to get a Smartsheet up and running. I enjoy setting up new Smartsheet projects and teaching others how to use or navigate around the project. I literally learn something new everyday.

Vantagens

Because I use this software on a daily basis, I need to be able to navigate around fairly quickly. For the most part, I am able to do this. When I do have a question or can't figure out how to do something, the search function either in the Solution Center or a search in Google often produce great results. And if if doesn't, customer service is superb and I am able to get pretty close to an immediate response or help.

I do like how I can create a Dashboard that can house any type of information from links to other Smartsheets, forms, other websites, the list is endless. It helps bring projects and/or information together in one area that is easy to navigate through.

Desvantagens

Although I know this isn't excel, I do wish it had more functionality like excel. With that said, the more I use this program, the more I do love it and am able to maneuver my way around easier.

Aaron
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Good For Value, Limits in Scale

Avaliado em 19/04/2021

Generally a good experience. Trouble only came when trying to do more advanced data analysis, and...

Generally a good experience. Trouble only came when trying to do more advanced data analysis, and workflows.

Vantagens

Very good with basic project management features. Kanban is great, and you can view data multiple ways (kanban, gantt, table). The workspaces tool is cool, it's a good way to organize reports and data. Reports are great for showing users only the data they need, and keeps them out of source data tables. There is also good cross sheet functions like you would see in excel.

Smartsheet is also one of the most widely available tools to be integrated with. Tools like Zapier make it easy to integrate with, and you can also upgrade to a live data connector to visualize your data in a tool like tableau.

Desvantagens

Features can be way behind. They just introduced features like pivot, and group to analyze data. Their internal workflow tools are behind what's commonly available in the marketplace. And if you want to use a separate workflow tool like Zapier, you will pay to use it. Their row limit just went up from 5,000 to 20,000 in a sheet in 2020, which was always a limit of how much we could scale the tool.

Alternativas consideradas

Google Sheets e Microsoft Excel

Software anterior

Zoho Projects

Razões para mudar para o Smartsheet

Smartsheet is cost effective, and has better control rules and UI than spreadsheets.
Venita
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

If you are old school Excel this tool is going to take some getting used to!

Avaliado em 01/05/2023

if you are new to Smartsheets and expecting it to be like Excel? Think again! While it may have a...

if you are new to Smartsheets and expecting it to be like Excel? Think again! While it may have a similar look and feel, it offers much more and can be confusing to use at first. However, don't worry once you get the hang of it you are going to LOVE this product!

Vantagens

SmartSheets is an incredibly powerful tool that offers much more features than Excel. Once you get the hang of it, you'll find that the possibilities are endless. The best part is that there are plenty of online tutorials available to help you learn and become proficient in using SmartSheets. With just a little patience and practice, you'll be a pro in no time!

Desvantagens

One area where SmartSheets could improve is in providing more consistent and reliable customer support. While there are many online tutorials available, when users encounter issues that require more complex solutions, having responsive and helpful customer support can make all the difference in their experience with the software.

Kristie
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Efficiency, Simplicity and Life-Changing!

Avaliado em 14/07/2020

I am a devoted Excel fan, and the first time I used Smartsheet, I hated. I thought it was a dumb...

I am a devoted Excel fan, and the first time I used Smartsheet, I hated. I thought it was a dumb version of Excel. But gradually others in the organization did more and more with it and I continued to have issues with Shared Workbooks in Excel, I finally decided to give it another shot, and this time I would really look at it. I then realized it had the power of Excel and SharePoint and Nintex Forms, all in one program that was way easier to use than most of the others. I went from hating Smartsheet as my PMO was dragging it into my department, to owning 117 sheets, countless automations and data mesh configurations and data uploader configurations in less than a year. I completely rely on Smartsheet to get my daily work done now and I have lost 2 FTE without feeling any real pressure to replace them. Smartsheet has helped my team that much. I have become a complete Smartsheet nerd.

Vantagens

My favorite thing about this software is the simplicity of creating a very complex set of sheets, automation and forms. I work as a business person within the IT department and it is a tough limbo to exist in. You aren't really IT's customer, but you are not as skilled as an IT professional. I am often left to my own devices and de-prioritized so they can concentrate on our true customers. Smartsheet provided me a system that I did not need my IT department help. I was able to create a set of products (on a very base level, my own small Enterprise Resource Program) entirely alone that has improved my efficiency, quality of work and accuracy! I needed nothing more than my own skills and occasionally Smartsheet's Solution Center.

Desvantagens

I am unfond of a few of the tiny limitations. I wish that reports weren't limited to 500 rows per page, and if that limit must exist, I wish there was a function to skip to a specific page. I reference a report that has 400+ lines of data multiple times throughout the day and it's mildly annoying to have to skip through 9 pages on the report to get to what I'm looking for.

I have also had very lukewarm success with Data Uploader. It does not work as expected about 50% of the time. I would honestly give up on it entirely if it wasn't SO useful the other 50% of the time. I waste a lot of time saving and resaving documents and deleting and recreating configurations just to get data to upload.

Marianela
Classificação geral
  • Setor: Química
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Smartsheet platform, designed for dynamic and collaborative work in project monitoring.

Avaliado em 29/01/2023

Smartsheet is a modern and flexible tool for managing activities related to a project of any size...

Smartsheet is a modern and flexible tool for managing activities related to a project of any size and degree of complexity. Its implementation of automated workflows is based on a philosophy oriented towards simplicity, making repetitive processes free through code that generates value for the user, in addition to incorporating mechanisms for sending alerts, managing requests for approvals and updates, configuring recurring workflows such as service requests, daily deadline reminders, and much more.

Vantagens

One of the most important characteristics of Smartsheet is the ability to manage any type of project without having to adapt to the tool itself, but rather the opposite, Smartsheet adapts to the client's needs, with the multiplicity of templates that we can take advantage of to generate effective, collaborative planning and perform real-time monitoring, in addition to having a fairly complete dashboard to have the reports that are really needed.Its simplicity in the designed architecture and usability allows the learning curve to be very fast and end users have no problem being part of the team that contributes and generates value.

Desvantagens

Smartsheet may be an underrated platform with some interesting third-party integration opportunities, but its usefulness in tracking projects of any kind has proven effective.It adapts to the needs of the organization and our clients, with a multitude of templates that we can use to generate real planning, and that connect with the management of resources, both human and material for comprehensive monitoring.

Andrea
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best thing since sliced bread

Avaliado em 14/07/2020

This software makes everything we do so streamlined and easy. We literally load all of our projects...

This software makes everything we do so streamlined and easy. We literally load all of our projects into smartsheet so that we can all manage them. I don't think that I could do my job as efficiently without it. There is s certain project we do once a year where we update pricing on all website items with all of our suppliers. Being able to keep this data in SS, then send our suppliers update requests to load in the data has been a life saver! Keeping track of work along with managing the project has become a breeze.

Vantagens

The thing I like the most is the transparency or the collaboration. To be able to easily see what others are doing and manage them together, set reminders and send update requests is what makes our company run well.

Desvantagens

I think there have been a few times that we have maxed out on number of lines. I don't know why that there is a throttle there, but that's probably my only complaint is that some of our sheets get large and max out!

Megan
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Critical in daily management

Avaliado em 09/07/2021

I absolutely love the software and the company. The system meets our needs and is flexible when we...

I absolutely love the software and the company. The system meets our needs and is flexible when we need to make adjustments. While the cost is fairly high to start up, annually it is worth the cost, as it streamlines our processes and allows us to be more efficient.

Vantagens

This is the tool we use every day, every hour, to track all of our enrollments and clients. Our team monitors enrollments and other CRM tools don't give us the flexibility to track multiple events and data points. It's Excel but on steroids with multiple functions and features. We're using it more and more every day for reporting up to our management team on progress for our client events.

Desvantagens

I'm not so good at the formulaic side of things and making sheets talk to each other, or building a dashboard, is not an intuitive process. There are not step by step instructions or visuals which is something I need personally. It's a lot of trial and error in getting things set up. When I first started, it was very expensive to work with someone who helped build the infrastructure base and looking back there are many things I'd have done differently if I'd understood it a little better. A lot of the consultation time was wasted in trying to get the person to understand what we were trying to achieve.

Kirstine
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great software to create a bespoke solution

Avaliado em 30/01/2020

I work for a small construction company who used to keep all their information "in their heads, or...

I work for a small construction company who used to keep all their information "in their heads, or on the back of a fag packet"!!! This has revolutionised the way they work and not only stopped them from forgetting things but also given them the ability to look at live costs and income.

They now have a dashboard to see the 'big picture', individual Reports to show their own specific projects, an automated transfer of information to accounts when they mark a job as complete, reminders, comments so they can stay up to date with any info added by other people, and so many other little 'life hacks' that make their lives easier.

Smartsheet has changed the way we all work immeasurably for the better. I couldn't recommend it more highly.

Vantagens

I love the Smartsheet Community who will help you find ways to adapt Smartsheet to suit each individual need you may have. I've been using the software for years and every time I've wanted to use it for something new we've found a way! Sometimes there have been delays due to the capacity not being there YET, but it's easy to submit a Product Enhancement Request.

There are updates and innovations ALL THE TIME and while they're not shoved down your throat, there's plenty of support out there if you want it, not only from the Community but also videos and webinars (live or recorded). If you've got the motivation and imagination then I think the possibilities are unlimited, without needing to be a programmer or have any coding knowledge.

Desvantagens

There's not much I can say that's bad about Smartsheet. I find it slightly difficult that it's very US based and I'm in the UK, but that's true of most comparable software.

I'm also not keen on the Learning Centre as it sometimes assumes a level of knowledge that is beyond me and I find it incomprehensible! It's not a problem though as I can easily turn to the Community!