---
description: Avaliações detalhadas do Capsule com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Capsule com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capsule - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas CRM](/directory/230/crm/software) > [Capsule](/software/10397/capsule-crm)

# Capsule

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> O Capsule é um CRM on-line simples e inteligente. Ele é usado para construir relacionamentos mais fortes com os clientes, aumentar as vendas, economizar tempo, ser mais organizado e colaborar.
> 
> Verdict: Rated **4.5/5** by 167 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 167 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.5/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zestia
- **Location**: Manchester, GB
- **Founded**: 2009

## Commercial Context

- **Preço inicial**: 15,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: espanhol, francês, inglês, português, português do Brasil
- **Available Countries**: Alemanha, Argentina, Austrália, Bolívia, Brasil, Bélgica, Canadá, Chile, China, Chéquia, Colômbia, Croácia, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Estónia, Finlândia, França, Grécia and 25 more

## Recursos

- API
- Acesso para Celular
- Acompanhamento de atividades
- Agendamento de tarefas
- Alertas/notificações
- Análise de dados preditiva
- Análise de dados visual
- Análise de tendências de vendas
- Aplicativo móvel
- Apresentação de dados gráficos
- Armazenamento de documentos
- Arrastar e soltar
- Automatização de processos e fluxos de trabalho
- Automação de marketing
- Automação dos processos comerciais
- Ações ativadas por eventos
- Banco de dados de contatos
- Banco de dados do cliente
- CRM
- CRM Integration

## Integrations (104 total)

- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core

... and 89 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Sistemas CRM](https://www.getapp.pt/directory/230/crm/software)

## Categorias relacionadas

- [Sistemas CRM](https://www.getapp.pt/directory/230/crm/software)
- [Sistemas de Workflow](https://www.getapp.pt/directory/566/business-workflow/software)
- [Ferramentas de Email Marketing](https://www.getapp.pt/directory/307/email-marketing/software)
- [Ferramentas de Gestão de Projetos](https://www.getapp.pt/directory/332/project-management/software)
- [Ferramentas de Gestão de Tarefas](https://www.getapp.pt/directory/570/task-management/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.pt/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.getapp.pt/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5811 reviews)

## Avaliações

### "One of the applications I run my business on" — 5.0/5

> **Jeff** | *21 de julho de 2022* | Impressão | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like how you can have separate contacts, organizations, and opportunities but that you can connect them all. Unlike some contact management tools, this gives you a ton of flexibility in tracking interactions and todos.
> 
> **Desvantagens**: I wish there were a way to attach the same individual to multiple organizations. There is a workaround by embedding a URL in the info for each entity, but it would be nice to be able to see an individual and separate out the different communications based on the organization they are involved with.
> 
> This is one of three applications that I am in daily. I couldn’t have grown my business without it.

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### "Pretty good." — 5.0/5

> **Ilia** | *10 de fevereiro de 2021* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
> 
> **Desvantagens**: I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
> 
> Overall experience was positive. It's a solution that I recommend to people.

-----

### "Simple but limited CRM" — 3.0/5

> **Avaliador Verificado** | *9 de julho de 2023* | Consultoria de gestão | Recommendation rating: 3.0/10
> 
> **Vantagens**: It is quite easy to use and get up to speed with the core functionality of the CRM (e.g., adding new contacts, recording activities, etc.)
> 
> **Desvantagens**: The functionality is limited, which meant that for most use cases we used some kind of a work around to make it work for consulting.
> 
> Was the first standalone CRM system we used, but due to fairly basic functionality we decided to keep it as a back up and switch to a different primary system (which has turned out to be better but still a bit lacking for the needs of a small consultancy)

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### "Bang-for-buck the best CRM for Xero" — 4.0/5

> **Reuben** | *26 de abril de 2017* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: Capsule does everything a CRM should:&#13;&#10;- All of your organisation and contact information in one place&#13;&#10;- Heaps of available integrations including MailChimp and Xero&#13;&#10;- Mobile app for capturing new leads&#13;&#10;- Customisable opportunity management&#13;&#10;- Customisable case (ticket) management&#13;&#10;- Email integration makes tracking email correspondence easy&#13;&#10;- Custom fields allow you to update your
> 
> **Desvantagens**: Capsule has several weaknesses you should be aware of:&#13;&#10;- The opportunity management is customisable but fairly basic. Its great if you currently have no visibility of your pipeline, stages, value, probability or timeframes. There are apps out there that do these features better but not with all the other great stuff Capsule can do at the same price point.&#13;&#10;- Capsule is not a marketing automation tool but will help with your marketing&#13;&#10;- Capsule is not a sales pipeline tool but will improve your pipeline visibility&#13;&#10;- Capsule is not an email client&#13;&#10;- Capsule is not your accounts receivable management tool but will improve your collections

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### "The best CRM money can buy" — 4.0/5

> **Eduardo Joel** | *1 de novembro de 2021* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: The client management, and the ability to keep things easy to use and not over complicate day to day activities
> 
> **Desvantagens**: The search bar feature could be improved as search key words rather than phrases
> 
> excellent, anyone can use capsule and not just the super techies

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## Links

- [View on GetApp](https://www.getapp.pt/software/10397/capsule-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/10397/capsule-crm> |
| de-AT | <https://www.getapp.at/software/10397/capsule-crm> |
| en | <https://www.getapp.com/customer-management-software/a/capsule-crm/> |
| en-AE | <https://www.getapp.ae/software/10397/capsule-crm> |
| en-AU | <https://www.getapp.com.au/software/10397/capsule-crm> |
| en-CA | <https://www.getapp.ca/software/10397/capsule-crm> |
| en-GB | <https://www.getapp.co.uk/software/10397/capsule-crm> |
| en-IE | <https://www.getapp.ie/software/10397/capsule-crm> |
| en-NZ | <https://www.getapp.co.nz/software/10397/capsule-crm> |
| en-SG | <https://www.getapp.sg/software/10397/capsule-crm> |
| en-ZA | <https://www.getapp.za.com/software/10397/capsule-crm> |
| es | <https://www.getapp.es/software/10397/capsule-crm> |
| es-CL | <https://www.getapp.cl/software/10397/capsule-crm> |
| es-CO | <https://www.getapp.com.co/software/10397/capsule-crm> |
| es-MX | <https://www.getapp.com.mx/software/10397/capsule-crm> |
| fr | <https://www.getapp.fr/software/10397/capsule-crm> |
| fr-BE | <https://fr.getapp.be/software/10397/capsule-crm> |
| fr-CA | <https://fr.getapp.ca/software/10397/capsule-crm> |
| nl | <https://www.getapp.nl/software/10397/capsule-crm> |
| nl-BE | <https://www.getapp.be/software/10397/capsule-crm> |
| pt | <https://www.getapp.com.br/software/10397/capsule-crm> |
| pt-PT | <https://www.getapp.pt/software/10397/capsule-crm> |

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