--- description: Avaliações detalhadas do User.com com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o User.com com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: User.com - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Email Marketing](/directory/307/email-marketing/software) > [User.com](/software/104019/user) # User.com Canonical: https://www.getapp.pt/software/104019/user Page: 1 / 3\ Seguinte: [Next page](https://www.getapp.pt/software/104019/user?page=2) > O User.com é uma plataforma de automação de marketing que visa aumentar a participação e melhorar a conversão usando uma única fonte de dados para os clientes, alcançando-os através de uma ampla variedade de canais de comunicação: e-mail, chat ao vivo, chatbot, notificação por push e muito mais; tudo disponível em um só lugar. > > Verdict: Rated **4.6/5** by 36 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 36 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: User.com - **Location**: Warsaw, Polónia - **Founded**: 2015 ## Commercial Context - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, checo, chinês, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, húngaro, indonésio, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano, árabe - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Polónia, Reino Unido, Índia ## Recursos - @menções - A/B Testing - API - Acesso para Celular - Acompanhamento de atividades - Agendamento automatizado - Agendamento de campanhas - Agendamento de notificações - Alertas/notificações - Alerts/Escalation - Análise de comportamentos - Análise de dados de campanhas - Análise de dados de vendas - Análise de dados do atendimento ao cliente - Análise de dados preditiva - Análise de dados visual - App Notifications - Armazenamento de documentos - Arquivo morto e retenção - Arrastar e soltar ## Integrations (42 total) - 1ShoppingCart - Adobe Commerce - Airtable - BigCommerce - Calendly - CoreCommerce - Drupal - EKM - FreshMail - FullContact - Gmail - Google Analytics 360 - Google Calendar - Google Drive - Google Forms ... and 27 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Email Marketing](https://www.getapp.pt/directory/307/email-marketing/software) ## Categorias relacionadas - [Ferramentas de Email Marketing](https://www.getapp.pt/directory/307/email-marketing/software) - [Ferramentas de Automação de Marketing](https://www.getapp.pt/directory/308/marketing-automation/software) - [Plataformas de Marketing All-in-One](https://www.getapp.pt/directory/310/online-marketing/software) - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software) ## Alternativas 1. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (984 reviews) 2. [EngageBay CRM](https://www.getapp.pt/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (524 reviews) 4. [Mailchimp](https://www.getapp.pt/software/8268/mailchimp) — 4.5/5 (17572 reviews) 5. [monday.com](https://www.getapp.pt/software/91734/monday-com) — 4.6/5 (5726 reviews) ## Avaliações ### "Easy to use and easy to deploy\!" — 5.0/5 > **Avaliador Verificado** | *23 de agosto de 2020* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Visual Sales Pipeline Analytics \& User Segmentation Live Chat Calendar Integration Multiple languages supported > > **Desvantagens**: I look forward to seeing what additional functionality and integrations they add in the near future ----- ### "Good job;)" — 5.0/5 > **Leszek** | *8 de abril de 2020* | Suprimentos e equipamentos para empresas | Recommendation rating: 10.0/10 > > **Vantagens**: Over the last few months, I’ve been quite impressed with the product and support from User.com. In my experience with creating automation campaigns, I’ve been able to turn lots of repetition into easy automatic tasks and creating and running email campaigns are a smooth process that gets great interaction, that I can then follow up with my team. > > **Desvantagens**: Over the last few months, I’ve been quite impressed with the product and support from User.com. In my experience with creating automation campaigns, I’ve been able to turn lots of repetition into easy automatic tasks and creating and running email campaigns are a smooth process that gets great interaction, that I can then follow up with my team. ----- ### "Some fedback" — 4.0/5 > **Monika** | *24 de agosto de 2016* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: Customer support is pretty quick\! Nobody wants to waste their time for waiting answers. I hate asking something from Customer support service, cause almost all of them are not answering at all or it took ages waiting, but you made me change my thoughts, Bravo)) Love design, that everything in right place > > **Desvantagens**: i took a look at some Youtube videos on your channel, good idea, it's better for me to actually SEE your functions in action without explaining in chat. and there was some difficulties with building the ACTIONS, need more time to analyse it deeper. > > Hey. Wanted to share my quick feedback about userengage experience. Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday. It needs to be more functionable, but the idea is great. ----- ### "Valuable software with many useful features" — 5.0/5 > **Piotr** | *11 de setembro de 2020* | Ócio, viagens e turismo | Recommendation rating: 9.0/10 > > **Vantagens**: User.com is easy to use and what we like most is the way they show the whole chain of sales opportunities + good customer contact and many features included like chat, provides us with 5 star experience. > > **Desvantagens**: Everything seems working well, however we're awaiting for even more automation stuff. ----- ### "All the features you need for a friendly price for a startup" — 5.0/5 > **Gerald** | *24 de agosto de 2016* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: - easy interface, - lots of features - can replace mailchimp for mail automation and - easy to create complete triggers based on user actions > > **Desvantagens**: - i can not yet connect it with zapier or my crm (insightly) - Knowledge base good be extended with more detail info on features. > > I was looking for a tool as intercom but that turn out the be way more expensive. This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.getapp.pt/software/104019/user?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/104019/user) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data