Avaliações do UpKeep

UpKeep

4,6 (1 345)
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Software de gestão de manutenção computadorizada móvel

Classificação geral

4,6 /5
(1 345)
Relação qualidade/preço
4,5/5
Recursos
4,4/5
Praticidade
4,6/5
Suporte ao cliente
4,7/5

96%
dos usuários recomendam este app
Classificar por

1345 avaliações

Judy
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Avalianção do UpKeep

Avaliado em 03/10/2023

Minha experiência está sendo ótima.

Minha experiência está sendo ótima.

Vantagens

O programa me ajudar a organizar tarefas e estoque da minha mercearia, além disso foi muito fácil começar a usar.

Desvantagens

Não há nada para pontuar de negativo, ainda estou testando algumas coisas, mas tudo que vi até o momento é muito bom.

Resposta do UpKeep Technologies

Hi Judy, thank you for your glowing review! We're so glad that UpKeep has met your expectations. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Marcos
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 51 - 200 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Manutenção

Avaliado em 28/04/2023

ele atende bem a necessidade de pequenas empresas sem surpresa talvez em grandes empresas fique um...

ele atende bem a necessidade de pequenas empresas sem surpresa talvez em grandes empresas fique um pouco mais confuso.

Vantagens

Uma ótima ferramenta de gestão de manutenção de forma ativa

Desvantagens

visual não achei tão atrativo e intuitivo de forma geral

Ana
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Manutenção: solicitação de pedidos, agendamentos, programação e avaliação.

Avaliado em 16/05/2022

É um programa com benefícios para as pessoas que necessitam de agilidade na execução de serviços.

É um programa com benefícios para as pessoas que necessitam de agilidade na execução de serviços.

Vantagens

As ordens de serviços é o ponto inicial de chamado de manutenção e deve estar devidamente preenchida para que seja realizada a avaliação e a criticidade do problema.

Desvantagens

Poderia haver gráficos mensais que demonstrassem os serviços mais solicitados, os executados, os que realmente eram necessários, os locais dos pedidos para haver um planejamento de intervenção prévio.

Gabriela
Gabriela
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 10 000+ funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Server maintenance monitoring is performed thanks to UpKeep

Avaliado em 12/09/2023

It fits very well with the small brewing ecosystem we have. The facility management control and...

It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.

Vantagens

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

Desvantagens

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

Resposta do UpKeep Technologies

Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!

David
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent tool for technology company that needs affordable CMMS

Avaliado em 08/02/2024

UpKeep has been very helpful in guiding us through adoption of the platform and providing us the...

UpKeep has been very helpful in guiding us through adoption of the platform and providing us the tools needed to expand our capabilities and record keeping. This is an excellent platform that has helped us build our service delivery platform

Vantagens

UpKeep is easily configured and very flexible to meet our very unique business model. The support team has been outstanding throughout our implementation and continues to provide top notch service to guide us through new challenges. I appreciate the relatively low cost against the market to all us to grow with the product and add licenses without significant cost

Desvantagens

The platform is designed for a more traditional break/fix style work force management application. It has forced us to adapt some of our (albeit maturing) processes to meet the capability within the platform in order to capture the data and detail that we are looking for.

Domenic
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Simplest task assistant

Avaliado em 14/05/2023

Vantagens

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Desvantagens

Some important pieces of information need to be added such as precise location information about assets.

Avaliador Verificado
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Not To Good.... Not To Bad In A Sea Of Competitors

Avaliado em 16/11/2023

It's pretty good experience definitely if you're starting off with your first and/or grown in...

It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having your own team without a team and without the headache of personalities it should be more of a is stepping stone into how to manage a team and implement what are keys brought because of kid does not offer more than or it's at still great app it's all about just improvements it's not going down or anything only up because They have a really good product that can be built upon I think a lot is just listening to the people who helped him stay in business which is your customers and the people who go out of their way to use their services

Vantagens

Having the wherewithal to provide at times a seams unmanufacture/track orders, set up preventative measures was routine on demand schedule of Maintenance and all other headaches that come with the business they're in and just all around you have the management off operations and stuff like that. As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your day-to-day work based off statistics in numbers and professional opinions

Desvantagens

I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though all the stuff I listed that makes it seem like the user is in full control you're still the lack of being able to do your own reporting which is probably the main issue no poor times I'll just being able to see your job orders it's the little things that are like nothing could be fixed if you actually ask and implemented their most DieHard customers responses and problems.

Elizabeth
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Upkeep magical performance.You should try it.

Avaliado em 29/10/2023

We all need Upkeep if we want to scale into new hights of success.I always use it to create work...

We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.

Vantagens

It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.

Desvantagens

No cons about it.It has been impactful to me.

Charles
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Joy of Maintenance

Avaliado em 20/12/2023

I would say it has been very good, UpKeep has been well embraced by the Associates here and the...

I would say it has been very good, UpKeep has been well embraced by the Associates here and the ease they have had submitting work orders.

Vantagens

The biggest thing would be communication. Before UpKeep a work order would be put in and no one would know the status of it. With UpKeep we see updates and emails detailing the status of the work order.

Desvantagens

The only thing that comes to mind is that you provide training for Administrators and Technicians, it would be nice to have a power point presentation for the view only and Requestors. As an Administrator, UpKeep was my task to own, and I had to present it to the group prior to launch. the problem was the Administrator permissions is different than the view only and Requestors, needless to say my 1st class was a learning experience not only for the view only and Requestors but for me also.

Roger
Classificação geral
  • Setor: Maquinário
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Upkeep Review

Avaliado em 18/10/2023

Vantagens

Creating, scheduling and tracking work orders. Setting up PM.

Desvantagens

So far I like everything Upkeep offers. It is working well for us.

Resposta do UpKeep Technologies

Hi Roger, thank you for your review! We are so happy to hear UpKeep is working well for your team! If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Marek
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

UpKeep Review

Avaliado em 30/05/2023

The software provided an efficient and user-friendly solution for managing maintenance operations....

The software provided an efficient and user-friendly solution for managing maintenance operations. The intuitive interface, along with the mobile app, facilitated easy task management and ensured timely updates. The ability to create work orders, schedule preventive maintenance, and track inventory simplified maintenance workflows. The customizable reporting and analytics provided valuable insights for continuous improvement. Although the integration options were limited, UpKeep delivered a reliable and effective maintenance management system.

Vantagens

One of the things I liked most about UpKeep was its user-friendly interface and intuitive design. Navigating through the software was straightforward, and the clean layout made it easy to access and manage maintenance tasks. The mobile app was also a standout feature, allowing for on-the-go access and real-time updates. The ability to create and track work orders, schedule preventive maintenance, and manage inventory seamlessly simplified maintenance operations. Additionally, the customizable reporting and analytics provided valuable insights to optimize maintenance processes and improve overall efficiency.

Desvantagens

One aspect I liked least was the limited integrations with other software systems. Although UpKeep offered basic integrations with popular tools like Zapier and QuickBooks, there were certain instances where more advanced integrations would have been beneficial. Integrating with industry-specific software or enterprise resource planning (ERP) systems could have enhanced data synchronization and workflow automation. Having a broader range of integrations would have made UpKeep even more versatile and seamlessly connected with other business applications.

ledton
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

file management application

Avaliado em 17/08/2023

it had helped us to stop losing important files and documents

it had helped us to stop losing important files and documents

Vantagens

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

Desvantagens

using the application to upload big documents with a lot of photos takes a lot of time the expected

Resposta do UpKeep Technologies

Hi Ledton, thank you for your review! So happy to hear you're enjoying the application. If there's anything we can help with, please don't hesitate to reach out. We're here to support!

monica
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

commend Centre for business maintains and management

Avaliado em 14/08/2023

using the application has simplified work and support is given online

using the application has simplified work and support is given online

Vantagens

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

Desvantagens

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

Resposta do UpKeep Technologies

Hi Monica, thank you for your review. Your positive feedback put a smile on our faces! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

James
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

mobile solution to be used in business and organizations

Avaliado em 12/08/2023

using the application for work orders has helped to have everybody on board for their inputs during...

using the application for work orders has helped to have everybody on board for their inputs during document reviews and development

Vantagens

i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me

Desvantagens

somehow the application is difficult to use and uploading photos takes a lot of time this need to be addressed to give customer the best

Resposta do UpKeep Technologies

Hi James, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Stefan
Classificação geral
  • Setor: Empacotamento/Entrega de mercadorias
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Simple tool for inventory management

Avaliado em 28/10/2023

Vantagens

UpKeep makes it very easy to track and record inventory. Very user friendly

Desvantagens

Great app however I find myself having a lot of errors uploading items from time to time

Resposta do UpKeep Technologies

Hi Stefan, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out to [email protected] we're here to help!

joan
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

document and work orders share with upkeep the best application

Avaliado em 21/05/2023

Vantagens

i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging

Desvantagens

using the application on android phones its very slow and this limits tasks to be accomplished

Nzai
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

manage inventory with up keep

Avaliado em 10/07/2023

its has helped us to save time and other resources

its has helped us to save time and other resources

Vantagens

with upkeep am know my sanitation inventory for products in store, its so simple to use with friendly interface

Desvantagens

some times its too slow to hand some tasks and always needs a stable internet connections

Resposta do UpKeep Technologies

We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

nabasirye
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

business work flow now made easy with in companies

Avaliado em 30/04/2023

there has been reduction on time spent by technicians f filling work orders for the company and in...

there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among team

Vantagens

i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface

Desvantagens

for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents

fahd
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

doing work orders on paper work no longer working

Avaliado em 29/05/2023

Vantagens

using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to another

Desvantagens

some times when photos are so much the application is slow in sending them

Arnold
Classificação geral
  • Setor: Software
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

upkeep supper easy to use

Avaliado em 24/04/2023

Vantagens

with upkeep, you can store your data online and it comes as an application which can be used on a smartphone. i like the customer support team which are available 24/7

Desvantagens

it takes a lot of uploading documents using upkeep software and it lack category feature were files can be sorted or stored per category

Mwima
Classificação geral
  • Setor: Tabaco
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best tool for asset management for business managers

Avaliado em 17/03/2023

Vantagens

Upkeep the best tool for asset management for business,am able to communicate with technicians in the field and my office issue is sorted out without waiting for them to come back to office,the software is so easy to use and the interface is so good.

Desvantagens

The software is so easy to use and i like it, However customer support team when contacted take so long to respond to customer inquires hence giving us less services

Nana Kwame
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Asset Management Software? Checkout UpKeep

Avaliado em 10/03/2023

Without UpKeep's preventive maintenance scheduling and tracking, we would be having periodic...

Without UpKeep's preventive maintenance scheduling and tracking, we would be having periodic downtime.

Vantagens

I get to easily integrate other software to make my use of UpKeep seamless. I also like that I can use the preventive scheduling feature which saves us a lot of cost since our assets are well maintained.

Desvantagens

For someone who hasn't really used any asset management or inventory management software, it might be difficult to navigate the website. But after a while, you get used to it. Adoption is easier if you have used similar software before

Avaliador Verificado
Classificação geral
  • Setor: Mineração e metais
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

UpKeep Review

Avaliado em 16/02/2023

Overall, I found the UpKeep platform to be a solid solution for computerized maintenance management....

Overall, I found the UpKeep platform to be a solid solution for computerized maintenance management. While there were some minor issues, the platform was easy to use and helped me effectively manage my preventive maintenance tasks, calendars, equipment maintenance, and inspection projects. I would definitely recommend UpKeep to other businesses looking to improve their maintenance management.

Vantagens

I was impressed by the ease of use and user-friendliness of the UpKeep platform. Setting up my tasks and projects was a breeze, and I appreciated how the features were organized in an intuitive way. The ability to access the platform from my mobile phone was also a significant advantage, allowing me to stay in touch with my field teams and keep track of my projects, no matter where I was.

Desvantagens

Although the UpKeep platform was easy to use, I found that some features were a bit limited. For example, I would have liked to have the ability to customize some of the report templates more to better fit my company's specific needs. I also encountered minor issues with syncing my tasks across different devices, which could be a bit frustrating.

Ritah Mutesi
Classificação geral
  • Setor: Design
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

work flow order for every manager in any busness can use this

Avaliado em 23/03/2023

Vantagens

for sure i like the cmms feature which is efficient for management system maintenance and this have eased work flow process in the company, its very easy to use with good interface

Desvantagens

for now nothing i dislike about the software, its working well for us and we recommend it to others who would wish to use

Sherisaa
Classificação geral
  • Setor: Animação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Upkeep and organization

Avaliado em 18/02/2023

Overall, I would recommend this product any day.

Overall, I would recommend this product any day.

Vantagens

Very easy to use simple software that helps me keep my business running.

Desvantagens

A little bit expensive, but well worth the cost it is very easy to use and very simple for clients.