Again, Compass Wave Software is helping to grow our business.
Software is extremely easy to use. I love getting e-mails advising us when someone has placed an inquiry. Great tracking of all inquiries. Clients also find the software easy to use. Tracking the use is important for future comparisons. We appreciate that Compass Wave is helping us to grow our business. Would recommend Compass Wave to other businesses.
There isn't anything we dislike about this software. If there could be an upgrade to the software, it would be nice to force the user to complete all sections (name, phone number, complete address and e-mail address, before estimating and allowing them to log out.
People who don't want to take the time to call or when we can't be reached can use the online estimator.
I am getting a good return for the cost!
I love the fact that people who are super busy can get an online estimate. If I don't hear from them, I can easily follow up with an email or a phone call.
I wish there was a way to search for a customer instead of going through the list.
Thank you Coleen for the review! In order to search go to Tools->Sales Database. From that screen in the top right you are able to type in the search box to filter through all of your potential and current clients :)
Please contact [email protected] with any questions.
Once set up... hands offFor me it is confusing and it took quite a while to get it dialed in to the correct number
The set up. For me it is confusing and it took quite a while to get it dialed in to the correct number
I'm so happy and have been getting estimates where I wouldn't have. I'm am to capitalize on the folks that are visiting my website. I should have done this a long time ago. And I am able to retain more contacts for other marketing funnels.
That I started getting estimates right away. And that it keeps a data base of all contact information.
Not much. Can't think of anything. Programs been wonderful for my company.
Thank you Susie!
It is helping us in grow our company. It has paid for itself the 1st week of using it. We have placed it on website. Has been great service for us.
We love that it collects data for a lead that was actually interested in our services.
We are still learning how to use compass wave we love it so far.
Thank you Shanacee for your review! We're happy to hear that it's helped grow your company!
I like everything about it honestly. Very easy to navigate through. It shows the house to make sure it's correct. I can choose how high or low low to make cost.
I dislike how if a customer wants biweekly cleaning it quotes higher prices. This has cost me a few customers. Other then that I love it
Thank you for your review and feedback Monique!
Early next week we are actually pushing some changes so you can decrease the % for the frequency of cleanings as well as increase them (Right now you can only increase).
Please reach out to [email protected] and we'll help you make the change next week.
Thank you for using Compass Wave!
Easy for us as well as for our customers. People these days want everything simplified and it doesn't get simpler with Compass wave. They are prompt to assist, very important.