Scoro

Software abrangente de gestão empresarial.

Classificação geral

4,6 /5
(216)
Relação qualidade/preço
4,3/5
Recursos
4,4/5
Praticidade
4,4/5
Suporte ao cliente
4,5/5

96%
dos usuários recomendam este app
Classificar por

216 avaliações

Marius
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The first CRM/BMS I have fallen in love from the first sight

Avaliado em 21/08/2018

We were looking for CRM/BMS for a long time (more than 5 years), and personally I have tested/checked many of variaous systems. When I have got a SCORO ad and opened preview - something inside me told that this should be definitely what we were looking for. After couple of months we purchased licenses. Onboardin passed very smoothly, and literally we have started to use it and enjoy since a first login. For our small company it is real helper - everything is in the place and if/when somebody is absent (either for vacation or some other reasons) - it is easy to track and make undone tasks of absent person.
Sales chain is a big WOW - very easy to process offers/orders/purchase orders and Invoices (with an option of tracking unpaido ones).
That's it. Though we use not all of features from Ultimate package, but there are plans to transfer more processes to Scoro from other systems we still use paralelly.

Vantagens

Ease of use
Perfect interface and document relations in the sale chain
Adaptable
Configurable
Feature requests are implemented in a reasonable terms

Desvantagens

The biggest problem currently - there is no line numbers at the proposal, and as far as I was informed - no quick solution for this
Price (especially for bigger enterprises) - as heard from potential customers....

Glen
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Well designed software with excellent customer support

Avaliado em 29/03/2021

Scoro has become an integral part of the management of our customers, opportunities, jobs and reporting. The customer support is second to none. Our only issue is the cost per seat and license flexibility, making it unattractive to bring occasional users who might only use one or two features on board.

Vantagens

The web interface is really well designed and easy to use. Customer support is the best I have experienced from any supplier. Updates are regular with real, valuable functionality added in each update.

Desvantagens

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited. The phone/table app is much less useful than the web version. The cost per user is very high which discourages us from bringing our whole organisation on board.

Alternativas consideradas

Zoho Projects, Harvest, Replicon e Forecast

Razões para escolher o Scoro

Cost of maintaining bespoke solution

Razões para mudar para o Scoro

Project-central model, excellent quoting and pipeline management, and good task management.
Nick
Classificação geral
  • Setor: Design
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Worst Managementtool for Projects

Avaliado em 06/01/2023

Bad

Vantagens

Nothing. Scoro makes working very confusing and unintuitive.

Desvantagens

Everything. Scoro is by far the worst application I have used in twenty years of management experience. Scoro is uncredibly antiintuitive a extremely confusing for most of the team members. Even you extensively study this programm for several months, it still has a lot of hidden weird problems. The user interface is really bad and not understandable. The whole app design is complete crap.

Resposta do Scoro Traduzir para o Português

Hi Nick,

Thank you for taking the time to share your feedback. We are very sorry to hear that you have not been having a good experience with Scoro but appreciate you sharing your insight with us. We are always happy to hear the ways in which we can improve at Scoro. As such, we hope you'd be open to a call at your convenience to walk through the specifics of the challenges you are facing & hear your ideas on what would make Scoro a more valuable & user friendly system.

We would happily review your current workflows and configurations to identify any areas for potential optimization too and we may even be able to solve some of the problems you have been experiencing.

Thanks
Team Scoro

Jelmer
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Simplicity is the ultimate sophistication

Avaliado em 03/12/2022

I use scoro on a daily basis to manage my tasks, to use the finance possibilities and to have all the relevant information in 1 place. The fresh looks of the software and the easiness of use are for me the most important aspects of why I enjoy working with the software.

Vantagens

The software is easy and intuitive to understand and to use. Clear overviews and everything looks fresh and up to date.

Desvantagens

It is not particularly something I do not like, but for me the software has a lot of functionalities and I simply do not use them all.

Angela
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Seemless system which allows 360 vision of your business

Avaliado em 31/08/2022

Really great - this system helps us make business decisions about future resourcing and allows us to easily manage projects on a daily basis

Vantagens

We love the fact that all staff can see all information about projects at any one time. Covering holiday time is easy because of the open nature to the information stored against the project. We no longer need numerous spreadsheets to manage projects - all can be done in Scoro.

Desvantagens

Integrations can be problematic, like Xero and the double entry of some of the data that does not pull across from Scoro.

Alternativas consideradas

monday.com

Razões para escolher o Scoro

No longer suited our larger projects

Razões para mudar para o Scoro

For the intregration with 365 and Xero plus the ease of use
Robert
Classificação geral
  • Setor: Software
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We found our home!

Avaliado em 18/03/2021

My experience has been outstanding. My entire work life is in Scoro.

Vantagens

Our experience with Scoro to keep team members connected and up-to-date has been exceptional. With a brief learning curve on learning how to use the software, we were up and running in a week. Also, all of the integrations that Scoro allows saves time and increases production.

Desvantagens

My hope is that one-day Scoro can integrate with Gmail.

Alternativas consideradas

Zoho CRM, Salesforce Sales Cloud e HubSpot CRM

Razões para escolher o Scoro

The software we were using was not meeting our needs as our company was growing.

Razões para mudar para o Scoro

More features that were affordable.
Nasko
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Start Using Scoro for Easy Project Management

Avaliado em 09/11/2021

Scoro brought major relief to our team as a single place for information and sharing progress on projects and individual tasks. Its limitations to work as a sales CRM forced us to be creative in how we record data and push that data down the pipeline.

Vantagens

Scoro is easy to setup and managing users is fairly easy to do but it would require someone knowing what they do. Their Gantt Chart feature is great and allows a quick overview of a project progress. Creating multiple tasks and assigning those to different users/managers is also super easy. When setting up Scoro from square-one, I would highly recommend that the team and company creates the setup completely and wouldn't allow individual team members to tinker with customizations.

Desvantagens

Scoro has limited integrations with other solutions. Although APIs are available, APIs won't work for everything. Scoro's fields for postal codes and countries and mailing addresses are set to use UK-based and Europen based format, it makes it a little confusing when entering contact details.

Brad
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Scoro: Robust and Easy

Avaliado em 19/03/2021

Prior to adopting Scoro, we used to track our priorities and project status updates using a shared excel file, which was clunky and didn't work well for our growing team. Moving to Scoro has made our data and status tracking more reliable, and easier for each team member to customize their own interface.

Vantagens

Scoro was easy to customize and tailor to our company's business processes. The user interface is quick and responsive, meaning I'm never waiting for my information to load. The ability to collaborate with my teammates on projects and tasks is a critical feature that Scoro does so well!

Desvantagens

The filtering and bookmarking of views is really a great feature. I would like to be able to filter and sort tasks based on parameters of the project, which is something I don't believe Scoro does at the moment.

Ian
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Quoting and job dashboard

Avaliado em 14/06/2022

We have managed to transfer our semi-manual quoting, timesheeting and job management tasks into an end to end one stop shop in Scoro which has allowed everyone in the business to see the status of any job at any time.
The support from Scoro has been very supportive and knowledgeable about how consulting companies work and how their worfklows can be applied Scoro.

Vantagens

The quoting system is central to how Scoro works and includes all the components of the job in one screen including proposals, costings, invoices, purchase orders, projects and tasks.

This allows us a one stop shop about the job for the client with each component allowing configurable fields and workflows to allow us to tailor the way we do business inside each section.

Desvantagens

Some of the visuals on the dashboard are not clear what job they relate to so you need to open them up to view which one that was.

Chris
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Planning and Management software

Avaliado em 28/12/2022

Vantagens

I am very impressed with the customizable options and support that this platform provides. It is very user friendly, with the ability to visually drag and drop, making it a pleasure to work with. Furthermore, I appreciate that the channels and views can be reused, thus saving me time. Even with a lot of data displayed on the screen, the interface is still designed to be responsive on smaller screens such as smartphones.

Desvantagens

I find Scoro's frequent updates to be challenging, as they are often done without prior warning. This makes it difficult to stay on top of the alterations and become familiar with each new version.

Andi
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best CRM alternative: for time planind and agenda

Avaliado em 08/07/2022

I love it. Best CRM and All-In-One Platform. You can manage everything. We are an accouting office and our bigest challenge was our time blocking. Before we use Capsule CRM; also very good alternative, but, Scoro is definitly better. Also mor expensive but worth.

Vantagens

Its fantastic. When you use this platform, you will understand. We use to manage our daily work. We plan our calendar, task, contact, invoicec. Especially planing our agenda; in form of events is best value for us.

Desvantagens

Mobile app its not so great. Need improvement.

Alternativas consideradas

Zoho CRM

Razões para escolher o Scoro

In the begining was only blocking time with calendar. Latter we descover more and more features that we love. Also Scoro makes monthly updates.

Razões para mudar para o Scoro

Calendar. Scoro has oportunity of blocking time and planing events in calendar.
Valdas
Classificação geral
  • Setor: Impressão
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Daily user Review

Avaliado em 09/08/2021

We are using Scoro as CRM program. It is very simple for new companies creation as database is synchronized with local database. it doesnt have integration with apple and outlook. you need special add-on to synchronize calendar - thats not very convenient if you are creating your meetings in outlook first.

Vantagens

Drag and drop. Simple, usefull. Analize of results including margins, expenses etc per project.

Desvantagens

Creates new products, if you have written product name with mistake.

erki
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Good value for money!

Avaliado em 23/03/2021

Priceoffers, orders, invoicing, activity tracking etc. This is one of out main tools’

Vantagens

Automated invoices and budget tracking are our most used tools!

Desvantagens

Not as easy to customize as we would like!

Alternativas consideradas

Dynamics 365

Razões para mudar para o Scoro

Price and communication was the best at the time!
Aideen
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Why We Selected Scoro

Avaliado em 24/03/2021

I am very happy with this product - Ido feel we could have done with a lot more training at the beginning, as a result we only scratch the surface with regard to using the many features of Scoro. The plan is to introduce more of the products to the company shortly. And to request more training.

Vantagens

We were a start up and having worked for large companies using multiple software products for finance/vendor management I decided I wanted one product only. After an extensive search and a lot of research we decided on Scoro. The team at Scoro are helfpul and friendly and eager to keep users happy. They listen to your feedback and requirements and when possible and if demand is high enough they embelish their product e.g. Scoro Gantt being the latest additon.

Desvantagens

I'm still learning and could really do with more training - perhaps not Scoro's issue but we would have had a 2nd visit from a consultant on site if it wasn't for the pandemic. I would like to arrange for a consultant to assist for our future development as soon as travel is possible.

Andy
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

a decent CRM

Avaliado em 30/03/2021

overall positive, easy to track projects, into quotes, into orders and then invoices.

Vantagens

Easy to use once it's all set up.
good for tracking projects into quotes and orders. Companies and person allocations also easy and good.

Desvantagens

some of it is hard to change and selecting some options can lock out part.

Erkki
Classificação geral
  • Setor: Arquitetura e planejamento
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

More than just a time management

Avaliado em 23/03/2021

It is great that it is web-based - possible to connect from any device and location.
Great tool for company and people management. Next step could be expanding with accounting software, to get rid of doubleing the invoices etc.

Vantagens

Scoro collects all info together and makes easy to create reports and get overview. For special needs it is easy to customize and export data for eternal analysis or viewing (pdf , xls etc)

Desvantagens

The UI of Scoro could also be customizable (like colors, font sizes etc). The sync with other calendars is complicated. In some stages the filling with information is too time consuming and complicated

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Scoro - simple, but good. Simply good!

Avaliado em 13/08/2018

Overall I think that Scoro is quite a good option to use as an everyday sales and CRM tool. It's simple enough for even those not really familiar with computers and programs. On the other hand it has possibilities to get the job not only done but done well.

Vantagens

+ easy to use
+ really good overview about companies, offers, contacts etc
+ possible to add bookmarks (making the program quick and comfortable to use)
+ possible to personalize program (front page view, client list view etc)

Desvantagens

- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

Liene
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Perfect when you get used to it

Avaliado em 15/08/2018

In general, it seems that we have not even worked so far. Now we are at a more professional level, customer lists are organized and understandable, accounting is transparent. Communication with the client can be traced throughout the course of the relationship.

Vantagens

368/5000
Easily monitor my time consumption at work.
It is very easy to monitor the dynamics of relationships with the client.
Never miss important things.
I know what my colleagues are doing and where they are.
We have gone through a new level of offer preparation.
Accounting supervision is available to everyone, you can see the status of each client-whether he delayed payment, whether the invoice was sent, etc.
Available from any device with Internet access

Desvantagens

It takes some time to understand the program and its features.
Sometimes the orientation between the sections is similar to the maze :)

Roman
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Advertising agency with Scoro

Avaliado em 22/08/2018

Lithuanian support is very nice and profesional, everytime helps us when we have any questions. In one place (Scoro) we can organize lots of team jobs, and less use other system programs. Some features what is very need: team chat and file sharing system and mobile aplication more user friendly.

Vantagens

Our company like most that we can plan jobs by day, we see what jobs is overdued, what is lost, what we should do today and plan work for designer and programmer by job planner. It easy to use invoices, offer and proformas with tasks, and we never loose this information.

Desvantagens

Best thing is invoicing and proforming system what we can easy to generate, send reminders, place task to collegues from email to scoro.

Avaliador Verificado
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Surprisingly broad functionality

Avaliado em 25/06/2018

I can manage my remote sales teams in real time. Our sales meetings are short and efficient. We make informed decisions on marketing spending and new sales hires and sales performance.

Vantagens

In one service I can have sales pipeline, invoices and dashboards. It is single solution that I need for my small company. It is web based, so I and my teams can access it from everywhere.

Desvantagens

There is no offline mode. It is suitable for one of group companies (equipment rental) so all group companies except one is using Scoro.

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

A comprehensive project management solution

Avaliado em 15/07/2022

Vantagens

KPI dashboard is in real-time
shared team calendar and scheduling of meetings. There's detailed information on the status and financing of the project.

Desvantagens

It takes time to adjust with Scoro most especially to someone newbie like me.

Jodie
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Fantastic - it has been transformational in helping us be more in control of our business

Avaliado em 30/04/2018

Control of our service business from end to end

Vantagens

It is SO intuitive, the app is excellent, the customer support is superb - we have been completely impressed with our account manager and the way in which she has worked with us to make Scoro an amazing success for our company. They has been so professional, utterly helpful in every way and a problem solver never a blocker. Congratulations on having such a wonderful person on your team for such a brilliant product. Since starting to use Scoro, I have recommended it to 3 people and will continue to do so.

Desvantagens

The expenses section needs to become more sophisticated to be able to handle multi currency expenses being scanned and captured against a project and flow then into XERO.

Tommaso
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Powerful and customizable

Avaliado em 27/09/2018

Vantagens

The possibility to link all sort of activities, contacts, projects, quotes, invoices between them in order to always have a clear view of dependecies. It is also very customizable and flexible.

Desvantagens

Very few things. One example is that we would like to easily see remaining amounts to be invoiced in a quote when we need to issue partial invoices. This would be particularly useful when making sales reports.

Miha
Classificação geral
  • Setor: Produção audivisual
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A one-stop-shop solution for any modern business

Avaliado em 27/09/2018

Task and project management, proposal pipeline, finance, time tracking, monitoring employee efficiency - you name it. The best part is it's all happening on the same platform.

Vantagens

Scoro can adapt to just about any workflow. I really appreciate how the platform was developed by listening to user's needs, which results in a very flexible (albeit complex) platform.

Desvantagens

The UI requires you to be a seasoned PM software expert and has a steep learning curve. But once you set it all up, it's more or less smooth sailing from then on. Also, the onboarding team was very helpful in assisting us set up the platform.

Jarmo
Classificação geral
  • Setor: Internet
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Very usefull software

Avaliado em 01/08/2018

I have an overview of the companies - who is returning customer, what we are discussed before, what offers are made earlier, etc.

Vantagens

The most I like that all necessary systems are together - clients, task management, project management, billing, etc

Desvantagens

The price is high.. If you are a small company or "one man" company then the price is over head. But for the bigger companies the price is very small I guess.