Avaliações do RedTeam Flex

This software has been a critical part of managing our multiple projects. It allows us to build jobs from the very beginning and keep everything in once place. If problems or questions ever arise you can chat with a representative immediately. I don't think I've ever waited more than a minute or two to be connected to a live person. I have truly never worked with another software company that delivers this kind of customer service and it is a game changer. It makes all of the cons that much less troublesome because there's always someone there to work through them with you.

I think that this software is still growing and developing so eventually these may not even be issues anymore, but the thing I like the least is that there is a lack of any kind of portal that the subcontractors can log into to view POs. The clients also can't log in to any type of portal to view current schedules, See an open list of RFIs, Submittals, etc. That makes these processes very manual and I think it would be a huge time saver if they had a higher level of access.

Although the print is too small, the subcontract and change order process is easy to use.
My subcontractors complain that the size of the font is too small after printing for signature. It's no longer legible after scanning and saving the executed contracts, CO's, PO's, etc.

The submittal process (IMO) is ridiculously cumbersome.
1. Having to go through 6 steps to submit 1 submittal is so time consuming that I have to schedule a full day to process multiple submittals. I am very very busy with non-stop calls, emails, meetings, etc.; a simple distraction can cause a mistake while drudging through the unnecessary 6 steps to submit for approval ... If I make a mistake, I have to edit and basically start all over. Then the tracking...
2. The Revise & Resubmit submittal just need to turn RED, there is no need to cross it out. The submittal log becomes messy and confusing with the crossed out submittals.
3. RedTeam should auto populate a submittal cover sheet; one that the reviewer can add comments, a stamp, etc. If I was to use RedTeam to request submittals from a sub, I would have to download, (often print), add the transmittal, the upload the submittal... That's dumb. Regardless, my subs cannot be bothered by using RedTeam to upload submittals. It's not user friendly for those whom are out in the field, working from their truck or trailer. Therefore, they forward the submittal from their supplier via email and/or hand deliver the samples and product data.
3. The reference number should be the cost code per the project submittal book. For example:
Trash Chutes Cost Code 14-91-82
Trash Chutes as a Sbmittal reference #: 14-91-82 or for revisions 14-91-82 R1 etc.

1) Sending RFQ's. I like being able to send emails to all subs at the same time and keep track of who I sent them to, and who is bidding or not. I can also upload their bids. It's great having all the bids in one place. 2) I also like the freedom in how I enter information into the estimating section. Although it would be nice if it could do one additional calculation for me, i.e. #men x #days x $rate, instead of just qty x rate. 3) The Progress Reports and the ability to capture photo's and upload them from the mobile app is also a great feature. 4) Billing through RT is quick and easy. 5) Writing Sub Agreements and PO's in the buyout section is helpful also.

- It's not always intuitive. I find the Submittals section somewhat time-consuming and cumbersome to use. I also find the Dialog section a little cumbersome and haven't found much value in it beyond what I get from Outlook. - It would be nice if there was a record of when emails were sent through RedTeam. When I send an email, I can go back and check sent emails. That's not the case with RT, unless I copy myself on the emails and then can find it in Outlook. - It has it's quirks such as not being able to enter a website when creating a new customer/vendor. The customer/vendor has to be saved 1st, then the website added later. In the Contract section, I have to save several times as I set it up. If I check boxes for the set up, set the duration, add clarifications, etc., then save it, I'll have to go back and do some of those things again. If I only do a few things at a time before saving, then it will remember what I changed. And in many areas I can add a new vendor or contact person but in other areas I can't without exiting the job.

*RedTeam offers our small business the opportunity to engage with our project generals and owners on a sleek and professional platform. Not a lot of other small businesses in our area use programs like this, it gives us an edge.
*We have several people working for us in the field who aren't always very 'tech savvy'. The mobile interface is very user friendly for them. They log daily reports and use the uploaded plans and specs all the time. Each morning I log onto my work station and I can see where all of our guys were the day before. It helps me keep up to speed with what progress is being made on each of our jobs.
*Billing is easy to keep track of for each job, and it's nice to be able to add change orders and manipulate our schedule of values when needed.

* The submittal process is a bit confusing. I believe it would be fairly simple to use if we were a general contractor, but being a specialty trade, we are almost always a subcontractor. I usually have to go in and process them from start to finish on my own just to have them in the system and available to our guys in the field.

Project management duties and financial duties can be done within the same software

The help section is great but there are key areas that still need improving. It would also be nice touch if the help and tutorials were laid out in a succinct manner that started with inception and walked through the typical processes of a project. From inception through punch out.

The thing I like most about this software is it has been a massive help with our employees and customers in the field and the office. It labels things clearly, and it documents everything how we want it.

I believe there is still a few bugs with this software on the mobile side, also a few on the desktop side. Not being able to since RFI's with plan grid sets us back a few. Not being able to Edit some of the accounting fields makes it a little tricky for our controller to get the correct numbers. Just a few tweaks here and there and listing to suggestions from customers who use it every day will help improve this product if the development team could act on it.

The use of tabs to organize is very user friendly. The ability to compare vendor quotes at bid phase is very time saving and helpful. The way that daily reports can be used to create a weekly report for my client is a big time saver as well.

The submittal tab does not automatically record when the submittal was transmitted via email, but it does allow you to copy yourself in the email, this just creates another place I need to store project information. The punch list is very helpful in communicating with the subcontractors, but needs to be able to communicate completed items to the client.

See comments below under Overall Experience

See comments below under Overall Experience

I liked the large feature set and the cloud based model of the product. Red Team is also fairly responsive to help requests, more so than most other platforms. The training video library is very helpful, one of the most comprehensive on the market. There is quite a lot of value for the price.

The biggest negative is the learning curve issue. There are many modules and many settings. When a user first lands in the software it's like parachuting into a jungle. The modules can be glitchy at times, requiring a tweak by a coder. There are many hours of tutorial videos and that is the saving grace of the platform, however, in a busy construction environment, it is difficult to find time to train, even with the videos. Even with negatives, I have not seen a better alternative.

Both financial and operational tools are combined for quick access to review, update and report project status.

Speed and intuitivity. Some applications can be more intuitive/friendly for the new user.

I love the single point of entry method. I also like that the entire team can use the software to make their duties and input transparent to the rest of the company via the dash board.

Sometimes the browser runs slow which is probably due to my computer so no real dislikes for the software.