Moosend

4,6 (193)
Escreva uma avaliação!
Software de marketing por e-mail, gestão e automação de campanhas

Classificação geral

4,6 /5
(193)
Relação qualidade/preço
4,7/5
Recursos
4,5/5
Praticidade
4,5/5
Suporte ao cliente
4,7/5

94%
dos usuários recomendam este app
Classificar por

193 avaliações

Rachael Woolley
Rachael Woolley
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Incredible and easy to use email marketing platform

Avaliado em 03/12/2021

I have been able to organise my email campaigns and use their features on my WordPress website to...

I have been able to organise my email campaigns and use their features on my WordPress website to obtain emails subscriptions.

Vantagens

Moosend is an easy to navigate platform and the set-up was straightforward. I have been able to design my own email templates, elements and save them for future use. It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets. There is also the option to send an email immediately or schedule the exact time of delivery. I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into a button on my WordPress website.

Desvantagens

It took time for me to work out how to create a Pop-up subcription form that could be used on my WordPress website.

Lazaros
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A perfect team supporting a great product

Avaliado em 24/02/2021

The product alone hasn't been very easy to use but the team's personal help makes me rate it very...

The product alone hasn't been very easy to use but the team's personal help makes me rate it very highly

Vantagens

The support, which is the same for all product tiers and it's excellent

Desvantagens

Integration with Wordpress has been a hassle and it's not very customizable

Alternativas consideradas

Constant Contact

Razões para escolher o Moosend

Free tier has better options Needed a free way to make a demo Better price

Software anterior

Mailchimp

Razões para mudar para o Moosend

I prefer the cute branding and the prices
Cody
Cody
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Would never recommend Moosend

Avaliado em 27/03/2023

Horrible, waste of time.

Horrible, waste of time.

Vantagens

I like the pricing, and not much else. 40 char?

Desvantagens

Forced me to clean emails, and rejected my entire list just because it had some "bad emails." They couldn't tell me which were bad. Also the tagging is very limited. I can't submit a CSV list of separatae first name and last name and my own tags. When I reached out for help they said my problem to solve, they won't help. They tried to use the excuse that they were protecting my domain...but it's a newsletter....don't have a domain to protect. But the fact they didn't even want to bother helping is what led me to disable my account. Mailchimp did everything I wanted...but for more money.

ray
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

great interface

Avaliado em 04/02/2020

Vantagens

reasonable number of functions, easy to use, great support from the staff

Desvantagens

even better if the thank you page can be generated in the free version

Alternativas consideradas

Mailchimp

Razões para escolher o Moosend

free, with enough number of free emails to be stored in free version

Razões para mudar para o Moosend

with more free emails that can be stored in the free version.
Tiago
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

the best

Avaliado em 19/11/2020

Vantagens

Moosend is easy to use, fast to use, easy to customize, full of options, the support is amazing and they answer in minutes, the free version is very complete and functional. I just love Moosend.

Desvantagens

I don't know what answer here, because Moosend is working really well.

Clifford
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

So Far...So Great!

Avaliado em 13/08/2020

I had some difficulty getting my campaign prepared. Customer service through chat got my problem...

I had some difficulty getting my campaign prepared. Customer service through chat got my problem resolved very quickly.

Vantagens

I am just getting started, but Customer Service was very helpful.

Desvantagens

I am not sure yet. But I cannot fathom that this will not be better than the previous software I used.

Stamatios
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Totally recommended!

Avaliado em 31/03/2020

Excellent!

Excellent!

Vantagens

The best part of using Moosend for my business is that it offers the most complete feature mix and the best price. Totally free up to 1000 emails!

Desvantagens

The fact that I needed to create a business email.

Kofoworola
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Their support 10/10 and their platform 10/10

Avaliado em 12/05/2021

[SENSITIVE CONTENT HIDDEN] was such a big help! I definitely love moosend

[SENSITIVE CONTENT HIDDEN] was such a big help! I definitely love moosend

Vantagens

I love that I have all the features and I paid next to nothing for it

Desvantagens

None so far, i love it. I have not had any issues yet

John
Classificação geral
  • Setor: Esportes
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Intuitive

Avaliado em 18/08/2020

I needed something I could use that would let me fire out a newsletter from registration to send in...

I needed something I could use that would let me fire out a newsletter from registration to send in 5 minutes. Moosend delivered.

Awe......some!

Vantagens

It's so simple to get through it. Very quick, never felt lost

Desvantagens

The only thing that slowed me down was the elements builder. Maybe I missed something for templates - but when I say slowed me down, I'm only talking 5 seconds. It was simple

Arpit
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Almost Best mail marketing tool

Avaliado em 10/01/2020

Smooth, Fast and easy to use.

Smooth, Fast and easy to use.

Vantagens

fast, Simple with efficient reporting. Thet have better dashboard than any one i used.

Desvantagens

They should work on the pricing part. Then they will be clear winner of this mail marketing market.

Renly
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The Most Powerful Email Marketing Solution For Business.

Avaliado em 29/01/2024

Vantagens

With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns
I like that it comes with spam blocker which is very helpful
Email management and marketing automation is easy with Moosend in place.
It is the best email marketing solution I have used yet.

Desvantagens

With Moosend, there hasn't been anything to regret yet.

Resposta do Moosend

Thank you for your amazing feedback! We're delighted to hear that Moosend has made email marketing easy and effective for you. If you ever have questions or suggestions, feel free to reach out. We're committed to providing the best experience possible. Thanks for choosing Moosend!

Nishant
Classificação geral
  • Setor: Internet
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Economical

Avaliado em 17/09/2021

Overall Good but verification by gmail is required to gain more deliverability into the inbox not...

Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence more profitable for customers using Moosend

Vantagens

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

Desvantagens

should be having spam filters to bypass Gmail

Alternativas consideradas

ConvertKit

Razões para escolher o Moosend

No Lifetime Deal...

Razões para mudar para o Moosend

Of course, Due to Lifetime Deal
Raahul
Raahul
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Smart automation of email marketing campaigns made easy with Moosend

Avaliado em 10/02/2021

Moosend presents great analysis on the success of your email marketing campaigns. You can easily...

Moosend presents great analysis on the success of your email marketing campaigns. You can easily see how is your campaign going forward and accordingly you can decide what changes you need to make. It has been really nice using Moosend. We can compare our campaigns easily.

Vantagens

Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.

Desvantagens

Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.

Amanda
Classificação geral
  • Setor: Construção
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great email marketing software

Avaliado em 08/10/2019

I did have trouble logging in and importing contacts once but once I figured it out, it has been a...

I did have trouble logging in and importing contacts once but once I figured it out, it has been a fantastic software to use and design with - the company provides helpful tips. Everything - all the features are provided. Great software.

Vantagens

I love that Moosend provides all the features I need for the amount of users we have for free AND doesn't include the logo in my emails. I also love the quirky personality of the brand in the emails they send us.

Desvantagens

Landing pages is extra - but you can't have it all for free which is fine. They partner with other softwares and promote those integrations which is fine too.

Alternativas consideradas

HubSpot Marketing Hub e Constant Contact

Razões para escolher o Moosend

Moosend has more features for free.

Razões para mudar para o Moosend

Cost was cheaper
Alex
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Moosend provides a great mail marketing service

Avaliado em 14/03/2017

The new email editor is fantastic.
The speed and the quality of the service are great.
The...

The new email editor is fantastic.
The speed and the quality of the service are great.
The support team is always responding very fast and always have a way to solve problems & questions.
Can handle a large number of mails.
Easy to use A/B testing with multiple A/B options.
Detailed reporting, very easy to read and have an understanding even with 1 view.

Vantagens

The new email editor is fantastic.
The speed and the quality of the service are great.
The support team is always responding very fast and always have a way to solve problems & questions.
Can handle a large number of mails.
Easy to use A/B testing with multiple A/B options.
Detailed reporting, very easy to read and have an understanding even with 1 view.

Desvantagens

Absolutely nothing. The service is great.

Resposta do Moosend

Thank you so much for your review Alex. It's a pleasure working with you.

Muhammad
Muhammad
Classificação geral
  • Setor: Redação e edição de texto
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Moosend

Avaliado em 19/08/2022

Moosend provides the best email marketing platform. Moosend pricing is also affordable for...

Moosend provides the best email marketing platform. Moosend pricing is also affordable for individuals.
It provides the best interface to use. Moosend also provides the best facility to send transactional emails.

Vantagens

Moosend provided the powerful analytics
Moosend provides the facility to send transactional emails
price is affordable
It provides the easier interface

Desvantagens

Customization is difficult
Template management
The signup page must be more personalized

JT
Classificação geral
  • Setor: Formação profissional e coaching
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy To Use

Avaliado em 12/10/2020

Vantagens

I shopped around and selected Moosend over MailChimp, ConstantContact and SendinBlue because of their starting tier pricing. What I didn't expect was the ease of use. Their format is clean, user friendly and logical. I had set-up accounts with the other three and it got somewhat confusing pretty quickly. Moosend was easy to figure out and when I did run into a problem, I used the chat box to contact customer service and the help was quick, accurate and helpful.

Desvantagens

Cons. I couldn't find a knowledgebase inside their dashboard area. So, I just used customer chat and they helped me solve my problem quickly and directly.

Alternativas consideradas

Constant Contact, Brevo e Mailchimp

Razões para escolher o Moosend

Pricing.

Software anterior

Mailchimp

Razões para mudar para o Moosend

Pricing.
Michael
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best solution for email marketing: easy, cheap and effective

Avaliado em 28/12/2018

I use Moosend for my start-up and for the need of our (small business) clients. The free plan is...

I use Moosend for my start-up and for the need of our (small business) clients. The free plan is just perfect for my case.

Kudos for their blogs. I understand the pattern: offer something of value as a hook for clients, but Moosend is trully offering most useful knowledge and experience. I urge all to at least subscribe to that.

I always recomend Moosend to my contacts and clients.

A bit envy of their branding too!

Vantagens

1. Moosend is offering one of the best and complete email marketing solutions out there

2. Free plan is perfect for begginers - Other plans have excelent rate value for money too

3. I love the brand feeling and the experience it creates

4. Their blogs are offering true value in abandance

5. Builder is super easy and fun

6. Support is excellent

7. Did I mention that they have created a perfect 'brand package'?

Desvantagens

0. I would like to write something I didn't like, just to make my review legit, but sincerely I cannot find anything.

Geoffrey
Classificação geral
  • Setor: Internet
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Customer Service

Avaliado em 13/12/2019

I have only been using this service for a few months. I initially had a few problems setting it up,...

I have only been using this service for a few months. I initially had a few problems setting it up, but after receiving fantastic backup support everything is now working fine. The team at Moosend went over and beyond to help me sort out my issues.

Vantagens

Ease of use and great customer service. Their backup service is fantastic

Desvantagens

None. They have met all expectations. Great

Alternativas consideradas

Brevo

Razões para escolher o Moosend

Poor support services

Razões para mudar para o Moosend

Their customer support was exceptional.
Kadir
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Outro durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A good email marketing solution

Avaliado em 06/01/2020

We are able to reach out to our limited number of clients with the free version now, we will...

We are able to reach out to our limited number of clients with the free version now, we will upgrade when there is a high volume of mails to be sent as promos. Their support is good during the set up process initially. The team at Moosend is quite helpful & they give the the right solution for your requirement & do not oversell.

Vantagens

The ease of use is a very important point i wish to highlight. We set it up initially & it is still going strong & no changes. The reporting structure is awesome. I recommend this for anyone who wants to use this platform for a promoting their business.

Desvantagens

So far i have not encountered any issues with this application.

Alternativas consideradas

Brevo

Razões para escolher o Moosend

Most of our mails were landing in the SPAM box & sending limits were an issue.

Razões para mudar para o Moosend

Cost effective, guidance & prompt follow up.
Yael
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Worked wonderfully for our nonprofit!

Avaliado em 24/02/2021

Absolutely fantastic. So thankful we found this platform; it's exactly what we needed. 10/10 would...

Absolutely fantastic. So thankful we found this platform; it's exactly what we needed. 10/10 would recommend to anyone looking for an inexpensive, easy way to market to a email-based community.

Vantagens

We were looking for an easy, affordable newsletter system to send updates to different mailing lists in our about 100-200 audience. I did some research and Moosend provided for free what other systems charged $10-30/month for (in terms of newsletter elements, audience control/subscribing, etc.). The website is not the most intuitive for someone who is accustomed to easy-to-use graphic design sites such as canva.com, but the customer support is absolutely FANTASTIC. I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!

Desvantagens

Again, creating newsletters isn't as easy as on simpler sites such as Substack, for example, but that's not a big concern since the support team is ready to help with any issues anytime.

Elizabeth
Elizabeth
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Easy simple system for list management and email marketing

Avaliado em 02/06/2022

Vantagens

I like the customer service the best, they're always there, super helpful, and knowledgeable. The system itself works well, it's pretty simple and easy. They have you set up a clean list for better reach, which I really appreciate. Emails are easy to set up and send out, this is essentially what I use it for, my newsletters.

Desvantagens

Automations are not as robust as I'd like, I'm used to Active Campaign, but then I pay a lot more for AC compared to Moosend. Some things need a workaround that other systems I've used have already in-built.

Luca
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Best helpdesk ever

Avaliado em 14/01/2021

Vantagens

Each time you need help, you will get it straight away!!! Helpdesk is great!

Desvantagens

what puts me down is that I can't remove contacts on my own

Kendall
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Fantastic, Excellent, real-time support

Avaliado em 14/08/2020

I have had fantastic on-line support with excellent turn around time

I have had fantastic on-line support with excellent turn around time

Vantagens

It seems to be feature packed even on the basic plan

Desvantagens

Not a big as Mailchimp so IT guys don't know or trust it.

Arneva
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 11 - 50 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Moosend - Big Disappoint After Being Hacked

Avaliado em 13/04/2020

Great until our account was hacked and phishing emails were sent to all of our clients. Support...

Great until our account was hacked and phishing emails were sent to all of our clients. Support took no responsibility. Will not return to Moosend due to the hack and the company's negative response to it.

Vantagens

Really liked the product and the support until we were hacked. Blame was placed on the only admin/user rather than admitting they had a breach.

Desvantagens

System was breached. Someone hacked our account and send out phishing emails. Support blamed our only user (me) for leaving my laptop open or providing the password to others even after I confirmed that neither was the case. They refused to take any responsibility and would not refund for the occurrence. We immediately cancelled and moved to a more secure product.