--- description: Avaliações detalhadas do Smartlook com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Smartlook com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smartlook - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software Web Analytics](/directory/109/web-analytics/software) > [Smartlook](/software/108697/smartlook) # Smartlook Canonical: https://www.getapp.pt/software/108697/smartlook Page: 1 / 7\ Seguinte: [Next page](https://www.getapp.pt/software/108697/smartlook?page=2) > O Smartlook é uma solução de análise qualitativa para sites e aplicativos móveis com gravações sempre ativas dos visitantes, mapas de calor, acompanhamento automático de eventos e funis de conversão. O Smartlook não é apenas números e gráficos. A solução ajuda você a entender verdadeiramente as ações dos seus usuários. > > Verdict: Rated **4.7/5** by 136 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 136 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Cisco - **Founded**: 2010 ## Commercial Context - **Preço inicial**: 55,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Arábia Saudita, Austrália, Brasil, Bélgica, Canadá, China, Chipre, Chéquia, Colômbia, Dinamarca, Egito, Emirados Árabes Unidos, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Finlândia, França and 29 more ## Recursos - API - Acesso para Celular - Acompanhamento da atividade do cliente - Acompanhamento de atividades - Alertas/notificações - Análise de dados da mídia - Análise de dados de elementos - Análise de dados do site - Análise de dados preditiva - Análise de dados visual - Análise de pesquisa de usuário - Análise de sentimentos - Análise de texto - Análise do funil de vendas - Análise estatística - Análise por coorte - Análise qualitativa comparada - Análise quantitativo - Análises de dados comportamentais - Coleta de dados de multicanal ## Integrations (21 total) - Adobe Commerce - Authoritas - BigCommerce - Drupal - Google Analytics 360 - Instapage - Intercom - Jimdo - Joomla - Mixpanel - OpenCart - Piwik PRO - PrestaShop - Sentry - Shopify ... and 6 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software Web Analytics](https://www.getapp.pt/directory/109/web-analytics/software) ## Categorias relacionadas - [Software Web Analytics](https://www.getapp.pt/directory/109/web-analytics/software) - [Programas de Monitoramento de Sites](https://www.getapp.pt/directory/113/website-monitoring/software) - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) - [Ferramentas de Relatórios](https://www.getapp.pt/directory/931/analytics-reporting/software) - [Software de UX (User Experience)](https://www.getapp.pt/directory/1287/ux/software) ## Alternativas 1. 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I recommend it to everybody > > **Desvantagens**: in reality for now there is something that I do not like in particular, I have not yet understood how to use the funnel but with a bit of detail I will understand this too > > I have an ecommerce of clothing and we did not realize that users got tired because the purchase process was long. We have shortened the buying process and increased sales ----- ### "Agile and easy to use" — 4.0/5 > **Avaliador Verificado** | *7 de novembro de 2022* | Esportes | Recommendation rating: 8.0/10 > > **Vantagens**: Compared with other Big tools like Hubspot, Smartlook it's much more agile and easy to use. In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website. great results with little effort > > **Desvantagens**: Not indicated for complex business that needs to go deeper into the users behavior through the funnel analysis ----- ### "I'm not with a good (or bad) experience, because Smartlook doesn't work in Wix Plataform ='(" — 3.0/5 > **Giovanni** | *25 de julho de 2017* | Engenharia civil | Recommendation rating: 10.0/10 > > **Vantagens**: Nothing, yet, because my website was hosted in Wix Platform, and Smartlook doesn't work in this platform. I'm anxious to Smartlook star to work in Wix Platform, for I begin to use him. > > **Desvantagens**: The platform should work in Wix Plataform, for I use it. Please, add this feature \<3. I'm responsable, from my enterprise, to adminstrate website. And Wix Platform also have some problems with Google Analytics. Thus, I would to see Smartlook working in my website. > > None, yet ='( ----- ### "Using this tool is a breeze, and it provides helpful suggestions" — 4.0/5 > **Avaliador Verificado** | *30 de abril de 2022* | Roupa e moda | Recommendation rating: 9.0/10 > > **Vantagens**: When you're trying to get a better understanding of a new feature, recordings come in handy. Using Smartlook's many filtering options, we can quickly locate what we're looking for. It's also critical for future development to keep an eye on how customers go through funnels. > > **Desvantagens**: Some features of Smartlook irritate me, such as the inability to compare A/B test heatmaps and recordings on the same map or video. Having the ability to filter recordings and heatmaps through Google Optimize would be quite beneficial. > > To learn more about how our customers use our websites, we employ Smartlook. We can track visitors' actions with the help of Smartlook in a way that we can't achieve with other analytics solutions. In other words, we now know how to improve the user experience. Smartlook helped us discover what issues our customers were having as they completed the checkout process. As a result, we saw an increase in our website's conversion rate. ----- ### "Discover how your users browse your website." — 5.0/5 > **Avaliador Verificado** | *9 de maio de 2019* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Smartlook is a great tool that helps to know how users use your web page. Smartlook records videos of how users navigate, giving you basic information such as what browser you use, the country of origin, the device ... Thanks to these recordings you can discover possible improvements or failures in your web page. You can understand better because users can not complete a process and work to give them a better experience. In addition to the recordings, in Smartlook you can create heatmaps and funnels to have a better control of objectives. > > **Desvantagens**: In the SPA web pages the heatmaps do not work correctly. In addition, by default the CSS cache is activated and if you make changes to your web page it takes time to update them, because of this, you may be watching recordings that apparently have errors but in reality it is the fault of the cache. > > I activate Smartlook on my website once a week to collect hundreds of videos and review them during the week. In this way I discover possible failures or improvements and apply them. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.getapp.pt/software/108697/smartlook?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/108697/smartlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data