--- description: Avaliações detalhadas do ChatBot com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ChatBot com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.pt/software/108699/chatbot Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/108699/chatbot?page=2) > O ChatBot é uma plataforma tudo-em-um para criar, implantar e rastrear chatbots em todos os canais. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 66 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Text - **Location**: Boston, EUA - **Founded**: 2002 ## Commercial Context - **Preço inicial**: 50,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, checo, dinamarquês, espanhol, finlandês, francês, húngaro, inglês, irlandês, italiano, neerlandês, norueguês, polaco, português, russo, sueco, ucraniano - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - A/B Testing - AI Copilot - API - Acesso para Celular - Agendamento de compromissos - Alerts/Escalation - Analítica aumentada - Análise de dados do atendimento ao cliente - Análise de dados preditiva - Análise de dados visual - Análise de sentimentos - Análise de tendências - Aplicativo móvel - Aprendizado de máquina - Armazenamento de documentos - Arrastar e soltar - Assistente pessoal virtual (APV) - Automatização de processos e fluxos de trabalho - Automação de email - Autoresponders ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Software de Inteligência Artificial](https://www.getapp.pt/directory/1397/artificial-intelligence/software) - [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software) - [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software) - [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software) ## Alternativas 1. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Wati](https://www.getapp.pt/software/2068239/wati) — 4.6/5 (202 reviews) 3. [Crisp](https://www.getapp.pt/software/111347/crisp) — 4.6/5 (147 reviews) 4. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1131 reviews) 5. [Freshchat](https://www.getapp.pt/software/106095/freshchat) — 4.1/5 (115 reviews) ## Avaliações ### "Eases workload on our helpdesk team." — 4.0/5 > **Justina** | *4 de março de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: Botengine eases the stress on our helpdesk team. Enabling our helpdesk staffs to focus on complex complaints from our customers ,while simple complaints like the address of our company ,email contact etc are taken care off by Botengine. Thereby eliminating the need to hire extra hands on the helpdesk team and saving us time and financial resource in the process. > > **Desvantagens**: I wish Botengine will one day be able to do 90% of the work currently done by the helpdesk team. I do admit this may not happen in my lifetime . :) ----- ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 de março de 2018* | Automação industrial | Recommendation rating: 9.0/10 > > **Vantagens**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Desvantagens**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Chatbot gives awesome customer service experience" — 5.0/5 > **Jessica** | *18 de setembro de 2024* | Rádio e televisão | Recommendation rating: 3.0/10 > > **Vantagens**: Being able to reach service providers without the stress of phone lines malfunctioning and being put on hold endlessly. > > **Desvantagens**: Having to deal with different agent each time I am relating same problem to a service provider. > > Regular customer service communication is made easy with chatbot. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 de março de 2018* | Bancos | Recommendation rating: 9.0/10 > > **Vantagens**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 de março de 2018* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Desvantagens**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/108699/chatbot?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/108699/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data