Avaliações do HoneyBook
HoneyBook
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643 avaliações
- Setor: Bens de consumo
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Everything I need in one software
Avaliado em 10/08/2024
I automate workflows much more easily for my performance and my daily tasks
I automate workflows much more easily for my performance and my daily tasks
Vantagens
I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized
Desvantagens
The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly
- Setor: Serviços de eventos
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Honeybook site review
Avaliado em 30/05/2024
My overall experience has been amazing. It has helped my business run, very smoothly and allowed me...
My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.
Vantagens
The ease and convenience of clients booking my services and signing contracts.
Desvantagens
I actually have no cons. My experience with Honey has been great.
- Setor: Construção
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Don't Waste a TON of TIme if You Like Your Clients
Avaliado em 23/02/2024
Please see above - horrible and time wasting experience. Move on and try something that WORKS and...
Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.
Vantagens
Affordable and Backend looks nice - so that's something!
Desvantagens
Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore?
We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.
Resposta do HoneyBook
Hey there!
We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform.
We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many.
You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end.
Appreciate your feedback!
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Excellent Client Management Tool for Creatives
Avaliado em 13/11/2024
HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses,...
HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.
Vantagens
Streamlined client workflow management and customizable templates for proposals.
Desvantagens
limited advanced customization for workflows and only basic reporting.
- Setor: Construção
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
HoneyBooks for Freelancers & Project Managers
Avaliado em 27/08/2024
I absolutely love it for its comprehensive suite of features designed to streamline workflows and...
I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.
Vantagens
If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.
Desvantagens
I don't have any dislikes thus far regarding the platform.
- Setor: Entretenimento
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
HONEYBOOK IS A DREAM!
Avaliado em 08/05/2024
I have fully enjoyed my experience in totality and remain a current client and user.
I have fully enjoyed my experience in totality and remain a current client and user.
Vantagens
I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!
Desvantagens
I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!
- Setor: Serviços financeiros
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
improved task management
Avaliado em 02/05/2024
It makes it easier for me to have all the detailed information about each project in one place and...
It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly.
Vantagens
It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.
Desvantagens
All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory.
- Setor: Armazéns
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great product
Avaliado em 05/09/2024
It helped with the efficiency of my daily work.
It helped with the efficiency of my daily work.
Vantagens
I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.
Desvantagens
The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.
- Setor: Serviços ao consumidor
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Reviewing Honeybook
Avaliado em 01/04/2024
Overall i think this program can help lots of marketing companies with proposals and its very...
Overall i think this program can help lots of marketing companies with proposals and its very detalied amd accurate
Vantagens
I really enjoy how easy it is to use the system. I take a lot of payments and handle invoices and this program makes it easy
Desvantagens
The customer service can take a while to answer the phone or resolve a problem online
- Setor: Produção audivisual
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Great for service professionals and freelancers
Avaliado em 06/06/2024
Vantagens
I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).
Desvantagens
I honestly don’t have any cons. This program is by far the best of it’s kind.
- Setor: Hospitais e Saúde
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Traumatized: 2 Years of Headaches then back Square 1
Avaliado em 23/01/2023
Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the...
Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the end, the lesson learned in my own business is to stop paying for headaches sooner rather than later.
Vantagens
Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!
Desvantagens
Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.
Razões para mudar para o HoneyBook
Already using Notion for biz operations, added the functionality of Honeybook to Notion myself using Typeform integrations. I wouldn’t have had the knowledge to do this 3 yrs ago when I started w Honeybook, learning Notion has been a fantastic investment of time and very inexpensive.- Setor: Serviços financeiros
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Streamline Client Relationships
Avaliado em 05/09/2024
Vantagens
Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.
Desvantagens
Initial customisation takes time. Limited integration with certain third party apps.
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
If you would like to be charged for a questionable product use HoneyBook
Avaliado em 26/01/2024
Vantagens
If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.
Desvantagens
No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.
Resposta do HoneyBook
Hey there! We're so sorry to hear about your frustrating experience so far with HoneyBook.
Our customer support team is actually available to all members via email and via live chat from directly inside of your account. They are also online and available to you 7 days a week to assist with any questions or issues.
HoneyBook also offers three tiers of membership so that you can find what works best for you and your budget. You can also select between monthly membership options and annual. You can change or cancel your membership at any time from inside your account and we offer a 60 day money back guarantee so if you need to cancel within those first 60 days, we can refund you in total.
If you ever experience a billing issue again, please know that our support team is always willing and able to assist you with this, along with any other issues or questions that might come up
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Honey Book is Excellent
Avaliado em 19/06/2024
Vantagens
Ease of use and minimal training requirements!
Desvantagens
Pricing could be a little better but overall I really don’t have any cons.
- Setor: Design gráfico
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Really love this Software
Avaliado em 24/08/2024
I really believe that honey Book had taking my business to the next step on becoming a professional...
I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices. Emails and creating a contact link was very pleasing.
Vantagens
Well, I really like about honey Book. It was very professional and easy to use
Desvantagens
I didn’t like that the pricing system was very high, especially for startup businesses
- Setor: Hospitais e Saúde
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Over all I like it
Avaliado em 28/08/2024
Overall I like it. Still learning more about it as I go but so far straight forward and user...
Overall I like it. Still learning more about it as I go but so far straight forward and user friendly
Vantagens
Straight forward, user friendly and nice look to it.
Desvantagens
Still learning all the capabilities but no complaints yet
- Setor: Maquinário
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
efficiency
Avaliado em 01/12/2023
Vantagens
thanks to this software, I am more and more efficient at work
Desvantagens
I find it really expensive and it's not known to the general public.
- Setor: Gestão da educação
- Porte da empresa: 10 000+ funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Pretty neat app
Avaliado em 20/10/2024
Use for invoices and payments for a business
Use for invoices and payments for a business
Vantagens
I liked how I could set up my invoices and send them
Desvantagens
I don’t think I have had any set backs with this
- Setor: Contabilidade
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Honey for the money
Avaliado em 10/04/2024
Vantagens
Invoicing I like the ability to easily invoice and send
Desvantagens
Should be able to have more functionality
- Setor: Mobiliário
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
All in one platform
Avaliado em 05/10/2023
Vantagens
Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.
Desvantagens
Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.
- Setor: Companhias aéreas/Aviação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Insanely Useful For Business owners
Avaliado em 04/04/2023
Nice Application for small and progressing Business.
Nice Application for small and progressing Business.
Vantagens
Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.
Desvantagens
Can be a little confusing at first but eventually I learned about the tools.
- Setor: Fotografia
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Honeybook is a great system,but not for me!
Avaliado em 18/10/2023
While I like honeybook system it was not ideal for me
While I like honeybook system it was not ideal for me
Vantagens
Being able to send contracts, estimates and manage my workflow all in one place.
Desvantagens
Being able to navigate and the pricing per month.
- Setor: Hospitais e Saúde
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
HoneyBook has been an essential CRM platform for me and my wife's side-business ventures
Avaliado em 01/06/2023
My wife and I run a small business off to the side that focuses on piano recital tutoring for young...
My wife and I run a small business off to the side that focuses on piano recital tutoring for young people. Much of our business has come through ad-hoc contact development, and we initially had a time working without proper customer interaction and proposal tools. We started using HoneyBook relatively recently, and it's definitely changed our approach to our side-small business by making bookings, CRM, and proposal development much easier.
Vantagens
I personally love how easy it is to access previous customer communications and interactions. Sending over contracts and delivering payment collections has also been fairly painless and easy to administer through HoneyBook. Lastly, we've more recently experimented with the proposal creation tool, which offers very visually attractive documentation.
Desvantagens
For the moment, I don't feel that anything with HoneyBook is missing at all.
- Setor: Automotivo
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Honeybook Review
Avaliado em 24/07/2023
Vantagens
Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.
Desvantagens
Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.
- Setor: Empacotamento/Entrega de mercadorias
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Great for small businesses
Avaliado em 31/10/2023
Vantagens
Very user friendly and task notifications for leads and clients
Desvantagens
limited integrations and customisation to meet different types of businesses