Avaliações do ManageEngine Patch Manager Plus

Patching system automatically and antivirus update

third party patches deployement require more effort

The simple cloud-based deployment and management has been a major benefit for us during COVID in the shift to hybrid working. Whereas previously devices required an onsite or VPN connection for patch application and scanning, now only an Internet connection is required. This means our time to patch is massively reduced and consequently security exposure also reduced.

Coverage of third-party applications is very good, and far exceeds the other products we looked at.

The inability to precisely schedule patch timing can be frustrating, and the conversion of Microsoft hex error numbers into signed decimal error codes is annoying.

Ease of use and help in managing spoke locations patching without impacting bandwidth and third party patching

Development is very slow, customers wish list need to be prioritized

I really like the ease of use with this product, the reporting is layed out nicely, and the customer service is excellent.

The initial set up of this software with our current infrastructure was challenging, but after that, it was pretty hassle free.

Very easy to setup and start deploying the agents. Great to have the option to test and approve patches or just automatically approve. Easy to see available and missing patches and the health of the systems.

A bit of a problem with the Mac agent deployment at a large scale, we had to come up with our own script for it, it clearly shows Macs are not the focus. Some views have a delay in refreshing so you sometimes end up seeing a computer with Patch Completed status but with Patches Missing in a different tab, only to go to the systems tab and see that it says 0 for the number of the missing patches.

Very intuitive UI with a great onboarding meeting. Way more supported third party apps than the competition with an avenue for requesting more. Support has been phenomenal with live chat being the go to for any questions. Chat solves most issues with a ticket creation and followup if necessary.

I haven't got any at this point, very intuitive with great support

Fairly easy agent deployment, also like the test & approve patches section and the fact that the patch deployment supports a much wider range of apps than just using WSUS / Intune alone

Haven't come across many downsides yet. For some of our team, they found it difficult to get to grips with policy administration because it can be very granular. Personally, I like this feature but it may not be suited to all (i.e. the "set and forget" crowd)

I like the ease of setting up the environment. Pushing out the agents to the machines is an easy process. Being able to see the dashboard of what is missing is great! I like the fact I can push our certain patches if they are more critical.

No cons as of now, but will add some as we use the product going forward.

The interface is nice and easy to maneuver. Plenty of data / information regarding the systems. The only support I've needed was the documentation and "FAQ's" but expect the human CS to be as helpful based on other reviews.

Initial introduction felt a little over whelming (no wizard or initial configuration help) but that's not a real issue.

Patching simplified. Covers 3rd party updates, drivers, and BIOS in addition to Windows updates. It can cover Mac OS as well.

It can sometimes be difficult to create patching schedules for our production servers.

Before writing any review what is our mind ? why we write about this product, is this worth it or it's useful? , The answer is Yes, if write about the product it will reach the people they will decide what they expect and what they want. the overall agenda is to secure our systems. What I like most about the feature in patch manage plus are Automatic patch and patch testing. These both will give is a win-win solution for these patch management kinds of software. Automattic patch will easily save manpower and once you set up it will take care and patch testing will eliminate the bug-oriented patch that will install our systems. so my vote goes to these features.

The cons about this product really I need to think before I write the review. I use this product day-to-day basis and I think they need to improve the overall dashboard look and feel. this dashboard is fantastic but we need to customize the page. On rare occasions, the installation failed and we push it again and again.

Patch Manager Plus is a notable system that enables automated patching for various operating systems, setting it apart from other solutions in the market. With this tool, managing a complex environment of end-users and servers is significantly simplified. The ability to automate the entire patching process, even for a month's worth of patches, is a particularly useful feature that is easy to use.

While Patch Manager Plus offers helpful support to address any issues encountered during the system setup, the integration of the tool into your existing environment can be somewhat challenging due to limited documentation. My personal experience has been positive overall, although I did face some difficulties with this aspect.

Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Literally Everything, I have no real big complaints. The software does it's job, and does it well.

I wish there was a place to recommend 3rd party software support. I also wish that upon new computer discovery, it would apply all missing patches that were approved automatically without user intervention.

We liked how easy it was to setup the POC, install the agents and deploy first patch. It was done in a matter of minutes. The console is well laid out and has a lot of reminders of frequently used features or questions. We also liked that it does not rely on the monolithic Windows Updates subsystem which of course is the whole culprit for most IT professionals looking somewhere else to address this issue. Having the ability to patch 3rd party software automatically is also another plus.

As easy as it looks to get up and running it could also be easy to get lost among the 10s of features it has. Take the time to read through the documentation as it will have detailed instructions on how to configure most tasks according to your needs. For us having yet another agent to deploy would be another con, but then again most software now days have one and this one seems to be very lightweight.

Auto scanning future very impactful. This software support all operating system. Dashboard is very impactful all details available on one dashboard

I like dashboard. all notification & details available on dashboard

Impressive feature set, and hugely flexible configuration. I'm pretty sure this software could be configured to automate patch management in any environment, no matter how obscure the requirements.
ManageEngine provide a free one-to-one demo session for all new customers - covering any and all aspects of setup and use.
24 hour support through live-chat facility
hosted system available, meaning rapid installation, and no server requirement
huge range of 3rd party apps
can patch drivers, and even (some) 3rd party a/v definitions

Struggling to think of any weak points. If anything, it would be the time it might take to fully customise the solution to your needs - but that's simply a consequence of such a vast feature set.

ManageEngine Patch Manager Plus very well updates Microsoft software like WSUS, but also allows us to automatically update other software. Software installation is also great.

There really is not much that I do not like about ManageEngine Patch Manager Plus but technical support is at a very low level.

The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.

I guess the only con would be that the management interface could be a little better. But that is about it.

I don't have to manually do updates on all machines

There is a ton of hoops to jump through to deploy Windows feature updates. I shouldn't have to remove my antivirus software on all machines to deploy it

Easy to configure, like that 3rd party apps are available to update as well as windows updates

Does everything as advertised, not sure what i would say a con is

PMP is simple to use, when it's configured properly, it works really well.

Documentation could be better, we often find ourselves in situations where only your support can help.

It easy to Manage, transparent to end users

yes, i wish to have the Futur during Software Deployment to give the installation Path if posible