Avaliações do ManageEngine Patch Manager Plus

ManageEngine Patch Manager Plus

Gestão de patches entre plataformas para empresas de todos os tamanhos

Classificação geral

4,5 /5
(268)
Relação qualidade/preço
4,6/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,5/5

96%
dos usuários recomendam este app
Classificar por

268 avaliações

maneesh
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Patch Management by Manage Engine

Avaliado em 14/09/2023

excellent experience with patch manager it helps a lot to finish patch within no time and improve...

excellent experience with patch manager it helps a lot to finish patch within no time and improve overall security posture of infra

Vantagens

Patching system automatically and antivirus update

Desvantagens

third party patches deployement require more effort

Nick
Classificação geral
  • Setor: Defesa e aeroespacial
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Cost effective and comprehensive coverage

Avaliado em 22/09/2021

Patch Manager has reduced our labour effort in monthly "Patch Tuesday" rollouts hugely, and also...

Patch Manager has reduced our labour effort in monthly "Patch Tuesday" rollouts hugely, and also improved coverage as only an Internet connection is required for patch application and visibility.

Vantagens

The simple cloud-based deployment and management has been a major benefit for us during COVID in the shift to hybrid working. Whereas previously devices required an onsite or VPN connection for patch application and scanning, now only an Internet connection is required. This means our time to patch is massively reduced and consequently security exposure also reduced.

Coverage of third-party applications is very good, and far exceeds the other products we looked at.

Desvantagens

The inability to precisely schedule patch timing can be frustrating, and the conversion of Microsoft hex error numbers into signed decimal error codes is annoying.

Resposta do ManageEngine

Hi Nick,

Happy to hear that Patch Manager Plus helped with the transition to remote work. Could you elaborate on your scheduling requirements? You can write to [email protected]

Yoginath
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Overall Good Product

Avaliado em 17/07/2020

Very good product for Patch Management Solution

Very good product for Patch Management Solution

Vantagens

Ease of use and help in managing spoke locations patching without impacting bandwidth and third party patching

Desvantagens

Development is very slow, customers wish list need to be prioritized

Sam
Classificação geral
  • Setor: Software
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Patch Manager Plus Review

Avaliado em 08/01/2020

We used to manually patch over 250+ servers, now, however, we use patch manager to automate our...

We used to manually patch over 250+ servers, now, however, we use patch manager to automate our patching process which frees up an unbelievable about of time with our maintenance process.

Vantagens

I really like the ease of use with this product, the reporting is layed out nicely, and the customer service is excellent.

Desvantagens

The initial set up of this software with our current infrastructure was challenging, but after that, it was pretty hassle free.

Resposta do ManageEngine

Hello Sam,

Can you elaborate on specific scenarios where you found the initial setup to be challenging?

You can write to us at [email protected]

Silviu
Classificação geral
  • Setor: Software
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

1 month evaluation

Avaliado em 20/01/2022

Vantagens

Very easy to setup and start deploying the agents. Great to have the option to test and approve patches or just automatically approve. Easy to see available and missing patches and the health of the systems.

Desvantagens

A bit of a problem with the Mac agent deployment at a large scale, we had to come up with our own script for it, it clearly shows Macs are not the focus. Some views have a delay in refreshing so you sometimes end up seeing a computer with Patch Completed status but with Patches Missing in a different tab, only to go to the systems tab and see that it says 0 for the number of the missing patches.

Alternativas consideradas

Atera e NinjaOne

Razões para mudar para o ManageEngine Patch Manager Plus

We needed a tool that allows us to deploy third-party patches and MacOS updates because our existing MDM and RMM tools fail to do that properly. This tool gives us IT control and user convenience over when to restart and install the patches.

Resposta do ManageEngine

Hi Silviu,

Thank you for the feedback. We will take the same to the concerned teams. In case of additional queries/feedback, do feel free to write to [email protected]

Corey
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Trial Version Review

Avaliado em 04/11/2021

There are two main attack vectors that make up 95+% of all breaches; Social Engineering and...

There are two main attack vectors that make up 95+% of all breaches; Social Engineering and out-of-date patches. This platform will help us mitigate patch management to keep our domain safer.

Vantagens

Very intuitive UI with a great onboarding meeting. Way more supported third party apps than the competition with an avenue for requesting more. Support has been phenomenal with live chat being the go to for any questions. Chat solves most issues with a ticket creation and followup if necessary.

Desvantagens

I haven't got any at this point, very intuitive with great support

Alternativas consideradas

NinjaOne

Razões para mudar para o ManageEngine Patch Manager Plus

Far more third party app support, Intuitive UI, and very cost effective.

Resposta do ManageEngine

Hi Corey,

Thank you for the feedback. Glad to know that our product is helping you streamline your IT security.

Liam
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Cost-Effective Automated Patching

Avaliado em 22/11/2020

Positive so far, currently undergoing a trial but will be paying for the end product at the end....

Positive so far, currently undergoing a trial but will be paying for the end product at the end. Take out their 30 day trial and see what you think, there's no harm in testing

Vantagens

Fairly easy agent deployment, also like the test & approve patches section and the fact that the patch deployment supports a much wider range of apps than just using WSUS / Intune alone

Desvantagens

Haven't come across many downsides yet. For some of our team, they found it difficult to get to grips with policy administration because it can be very granular. Personally, I like this feature but it may not be suited to all (i.e. the "set and forget" crowd)

Daniel
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Trial - Patching Solution

Avaliado em 17/10/2022

The trial testing has gone great! We are looking for a patching solution and ME has been a great...

The trial testing has gone great! We are looking for a patching solution and ME has been a great help!

Vantagens

I like the ease of setting up the environment. Pushing out the agents to the machines is an easy process. Being able to see the dashboard of what is missing is great! I like the fact I can push our certain patches if they are more critical.

Desvantagens

No cons as of now, but will add some as we use the product going forward.

Alternativas consideradas

NinjaOne

Razões para escolher o ManageEngine Patch Manager Plus

Need a better solution that gives us more insight and flexibility.

Razões para mudar para o ManageEngine Patch Manager Plus

Still looking at them all, but ME gives us what we need at a good price.
Sandra
Classificação geral
  • Setor: Jogos de computador
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Robust and easy to use

Avaliado em 08/12/2021

Vantagens

The interface is nice and easy to maneuver. Plenty of data / information regarding the systems. The only support I've needed was the documentation and "FAQ's" but expect the human CS to be as helpful based on other reviews.

Desvantagens

Initial introduction felt a little over whelming (no wizard or initial configuration help) but that's not a real issue.

Resposta do ManageEngine

Hi Sandra,

Thank you for the feedback. We will take it to the concerned teams. In case of further queries/feedback, feel free to write to [email protected]

Lj
Classificação geral
  • Setor: Materiais de construção
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Easy Patch Management

Avaliado em 17/08/2021

Vantagens

Patching simplified. Covers 3rd party updates, drivers, and BIOS in addition to Windows updates. It can cover Mac OS as well.

Desvantagens

It can sometimes be difficult to create patching schedules for our production servers.

Will
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Patch Manager Plus Cloud SaaS Capabilities

Avaliado em 21/07/2020

Security posture of Microsoft Endpoints for users working from Home was a big challenge as third...

Security posture of Microsoft Endpoints for users working from Home was a big challenge as third party software was causing security non-compliance events and disrupting the M365 Conditional Access policies.
Since deploying ManageEngine Patch Manager Plus from the ManageEngine cloud portal our security posture for both Microsoft and third party software has become much better and we no longer experience non-compliant conditional access blocks because of out of date software.

Vantagens

The product is very well designed for an on premises Active Directory network. It will work with remote Azure AD only devices directly from a cloud SaaS subscription but encounters some limitations around Feature Update Packs from Microsoft for Enterprise editions of Windows 10. All security rollups are deployed transparently as if users were on the corporate LAN. Overall this is an excellent product and with a bit of refinement feature updates to adjust to Azure AD only attached devices it will become a very powerful tool for security posture enforcement.

Desvantagens

It is not yet a seamless Cloud SaaS experience when using only Azure AD with no on-premises AD.

Thulasi Tharan
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Why we need Mange engine Patch manger plus?

Avaliado em 21/07/2021

My overall experience is when I start using this product I bit dought this tool will sort out the...

My overall experience is when I start using this product I bit dought this tool will sort out the patching issues and now I think my decision is very right and I felt happy about my decision.

Vantagens

Before writing any review what is our mind ? why we write about this product, is this worth it or it's useful? , The answer is Yes, if write about the product it will reach the people they will decide what they expect and what they want. the overall agenda is to secure our systems. What I like most about the feature in patch manage plus are Automatic patch and patch testing. These both will give is a win-win solution for these patch management kinds of software. Automattic patch will easily save manpower and once you set up it will take care and patch testing will eliminate the bug-oriented patch that will install our systems. so my vote goes to these features.

Desvantagens

The cons about this product really I need to think before I write the review. I use this product day-to-day basis and I think they need to improve the overall dashboard look and feel. this dashboard is fantastic but we need to customize the page. On rare occasions, the installation failed and we push it again and again.

Avaliador Verificado
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best bang for you IT budget.

Avaliado em 31/03/2023

Vantagens

Patch Manager Plus is a notable system that enables automated patching for various operating systems, setting it apart from other solutions in the market. With this tool, managing a complex environment of end-users and servers is significantly simplified. The ability to automate the entire patching process, even for a month's worth of patches, is a particularly useful feature that is easy to use.

Desvantagens

While Patch Manager Plus offers helpful support to address any issues encountered during the system setup, the integration of the tool into your existing environment can be somewhat challenging due to limited documentation. My personal experience has been positive overall, although I did face some difficulties with this aspect.

Resposta do ManageEngine

Thank you for the positive review! We appreciate your feedback on the documentation and would ensure that it is improved.

If you've any queries, please reach out to: [email protected]

Luke
Classificação geral
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great deal for the money

Avaliado em 01/02/2018

Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory...

Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Vantagens

Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Desvantagens

While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Resposta do ManageEngine

Hello Luke,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry to hear about your
experience with UK support time. We do have a team exclusively working in the UK time
zone to address tickets.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

If case of any queries to be resolved, you can let me know or drop in mail to
[email protected].

Rafael
Classificação geral
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Patch management

Avaliado em 05/07/2018

Vantagens

ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

Desvantagens

I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Resposta do ManageEngine

Hello Rafael,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have also taken your feedback and
are working on the report module. Also, the 'All Patches' view will offer different reports
based on patches, vulnerability status, health of systems, etc.

If you are not satisfied with support, do let me know if you'd like to have a personalized
session to resolve your issues fast or for a small briefing of all our new features in Patch
Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
[email protected].

Cory
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing

Avaliado em 13/12/2019

Vantagens

Literally Everything, I have no real big complaints. The software does it's job, and does it well.

Desvantagens

I wish there was a place to recommend 3rd party software support. I also wish that upon new computer discovery, it would apply all missing patches that were approved automatically without user intervention.

Resposta do ManageEngine

Hello Cory,

You can recommend third-party apps in the link below:

http://tiny.cc/request_new_apps

Regarding the second part of your comment, this is supported in Patch Manager Plus.

On your PMP instance, click on the Admin tab from the top menu & select Configuration settings. Now, you'll have options to define settings to be executed on new computer discovery.

In case of future queries, you can write to us at [email protected]

Jose
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Patch Deployment solutions that just works

Avaliado em 10/03/2021

Overall it seems that this is absolutely a winner and we will most likely pull the trigger and...

Overall it seems that this is absolutely a winner and we will most likely pull the trigger and purchase it.

Vantagens

We liked how easy it was to setup the POC, install the agents and deploy first patch. It was done in a matter of minutes. The console is well laid out and has a lot of reminders of frequently used features or questions. We also liked that it does not rely on the monolithic Windows Updates subsystem which of course is the whole culprit for most IT professionals looking somewhere else to address this issue. Having the ability to patch 3rd party software automatically is also another plus.

Desvantagens

As easy as it looks to get up and running it could also be easy to get lost among the 10s of features it has. Take the time to read through the documentation as it will have detailed instructions on how to configure most tasks according to your needs. For us having yet another agent to deploy would be another con, but then again most software now days have one and this one seems to be very lightweight.

Yogesh
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Review ManageEngine Patch Manager Plus-Yogesh Thete

Avaliado em 07/03/2023

Vantagens

Auto scanning future very impactful. This software support all operating system. Dashboard is very impactful all details available on one dashboard

Desvantagens

I like dashboard. all notification & details available on dashboard

Resposta do ManageEngine

Thank you for sharing your positive experience with our software. We are pleased to hear that the auto-scanning feature and dashboard have met your expectations.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Excellent Patch Manager

Avaliado em 10/12/2020

We're still in the trial, but so far this has been a vast improvement over our last Patch Management...

We're still in the trial, but so far this has been a vast improvement over our last Patch Management software system. Decided after 1 day of the trial that we will be purchasing.

Vantagens

Impressive feature set, and hugely flexible configuration. I'm pretty sure this software could be configured to automate patch management in any environment, no matter how obscure the requirements.
ManageEngine provide a free one-to-one demo session for all new customers - covering any and all aspects of setup and use.
24 hour support through live-chat facility
hosted system available, meaning rapid installation, and no server requirement
huge range of 3rd party apps
can patch drivers, and even (some) 3rd party a/v definitions

Desvantagens

Struggling to think of any weak points. If anything, it would be the time it might take to fully customise the solution to your needs - but that's simply a consequence of such a vast feature set.

Igor
Classificação geral
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Software update.

Avaliado em 09/09/2018

Vantagens

ManageEngine Patch Manager Plus very well updates Microsoft software like WSUS, but also allows us to automatically update other software. Software installation is also great.

Desvantagens

There really is not much that I do not like about ManageEngine Patch Manager Plus but technical support is at a very low level.

Resposta do ManageEngine

Hello Igor,

I'll pass your feedback to the support team and will ensure we improve all facets of our support team.

In case of future queries, you can write to us at [email protected]

William
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Ease of use Patch Management

Avaliado em 04/09/2020

Great experience. Just awesome support that is very responsive and helpful.

Great experience. Just awesome support that is very responsive and helpful.

Vantagens

The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.

Desvantagens

I guess the only con would be that the management interface could be a little better. But that is about it.

John
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Windows Feature updates are a pain to deploy

Avaliado em 25/09/2020

Its been good i just wish feature updates didn't take so much time to implement

Its been good i just wish feature updates didn't take so much time to implement

Vantagens

I don't have to manually do updates on all machines

Desvantagens

There is a ton of hoops to jump through to deploy Windows feature updates. I shouldn't have to remove my antivirus software on all machines to deploy it

Jack
Classificação geral
  • Setor: Serviços meio ambientais
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Patch Manager

Avaliado em 11/05/2022

Support is great and easy to use. Chat features great

Support is great and easy to use. Chat features great

Vantagens

Easy to configure, like that 3rd party apps are available to update as well as windows updates

Desvantagens

Does everything as advertised, not sure what i would say a con is

Resposta do ManageEngine

Hi Jack,

Thank you for choosing Patch Manager Plus. We are happy to know that it has eased your patching process. In case of any future queries, please write to [email protected]

Zoran
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

PMP

Avaliado em 06/05/2021

Overall we are pleased.

Overall we are pleased.

Vantagens

PMP is simple to use, when it's configured properly, it works really well.

Desvantagens

Documentation could be better, we often find ourselves in situations where only your support can help.

Abdul
Classificação geral
  • Setor: Arquitetura e planejamento
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Software Deployment

Avaliado em 19/04/2023

Vantagens

It easy to Manage, transparent to end users

Desvantagens

yes, i wish to have the Futur during Software Deployment to give the installation Path if posible