Avaliações do ManageEngine Patch Manager Plus

The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.

I guess the only con would be that the management interface could be a little better. But that is about it.

The product is affordable and the dashboard when logging in gives a good overview.

Machines with the agent installed and functioning would lose connection to the console, troubleshooting on the workstation showed no issue and the only way to resolve was to re-install.
This meant we couldn't trust the reporting from the product 100%

The ability to queue/schedule updates during off peak hours. To reboot devices after applying updates. 3rd party software updates. Download throttling speeds.

Sometimes the updates come out a day after patch Tuesday. Sometimes updates fail to deploy with weird error readings that's not very detailed.

Ability to update many different products.
Reporting capabilities to see which machines have been patch and what ones still need patches.

Not able to add your own updates to the software.

Very intuitive UI with a great onboarding meeting. Way more supported third party apps than the competition with an avenue for requesting more. Support has been phenomenal with live chat being the go to for any questions. Chat solves most issues with a ticket creation and followup if necessary.

I haven't got any at this point, very intuitive with great support

Fairly easy agent deployment, also like the test & approve patches section and the fact that the patch deployment supports a much wider range of apps than just using WSUS / Intune alone

Haven't come across many downsides yet. For some of our team, they found it difficult to get to grips with policy administration because it can be very granular. Personally, I like this feature but it may not be suited to all (i.e. the "set and forget" crowd)

Great so far, easy setup and we have not had an adverse issue yet

a little confusing during setup and agent installation

Very easy to setup and start deploying the agents. Great to have the option to test and approve patches or just automatically approve. Easy to see available and missing patches and the health of the systems.

A bit of a problem with the Mac agent deployment at a large scale, we had to come up with our own script for it, it clearly shows Macs are not the focus. Some views have a delay in refreshing so you sometimes end up seeing a computer with Patch Completed status but with Patches Missing in a different tab, only to go to the systems tab and see that it says 0 for the number of the missing patches.

Patch Manager Plus is fairly easy to configure and automatically deploys Microsoft and third party patches.

The only downside I see is that there isn't much explanation as to why some deployments fail and sometimes it takes a while to find a solution.

We used the cloud hosted product, it was very easy to set up and deploy to all of our endpoints. The software makes it easy to identify machines which are missing critical patches, so that you can focus on fixing the high priority cases. Using a distribution server means that you can save on bandwidth, which is a useful benefit in some use-cases. Patch scheduling and behaviour is customisable, e.g. auto reboot can be enabled/disabled.

Technical support has been a poor experience for us, it can take a lot of time to resolve issues, or to ensure they look at your problem in more detail. The interface is a little bit slow/clunky, it could be more intuitive. The failure reasons for deployment tasks can be unclear, or if an agent isn't behaving as expected it can be tricky to pinpoint the issue.

While we are an SCCM shop, the use of Patch Manager Plus is amazing. It is easy to use from reporting to pushing patches, querying workstations, and setting up automated deployment rules. This tool has helped us "set it and forgot it" as it just runs (at least for the workstations that can be managed that way). ManageEngine is always looking to better their products and that is what I like about them.

I feel the on-premises Patch Manager Plus environment runs a little slow from a web server and SQL connection. While both servers have plenty of power, just seems the software should respond quicker. This is why we are moving to Patch Manager Plus in the cloud as it is super fast.

we are now able to patch systems that are remote, a VPN connection is required, we have had a large increase in remote users and this tool helps us keep the remote systems patched, the reboot options gives the end user flexibility on reboot time

dashboard is not that user friendly, takes some time to figure out certain tasks

The deployment method is great. I really like the fact that it does a inventory scan via agent to show what patches are installed and missing. The granular way of targeting a host or group via custom group and AD groups make patching easier to deal with. WOL, remote reboot, and shutdown is nice to have. Agent deployment comes with several choices from manual, GPO, to pushing out from console.

I think the reporting could be better. I would be good to see better logs/error message when things fail to install whether it an agent or patch deployment.

Easy to set up, customize and deploy. Control over the devices and their pending updates.

Online help is not too clear. Apply the missing patches and restart devices are not working if the user is not signed in. We can't deploy overnight. Drivers need to be applied from the manufacturer website because this software uses Windows update driver database.

Ability to control OS, Driver, BIOS and third party application patching from one, centralised cloud-based platform

Only thing that is a very minor shame is that you can't deploy patches by username. This is only because we have a specific use-case due to regular swapping of equipment and the need to deploy specific patches to certain individuals

I am a patch manager of my organization, i have tested this tool last one month, we are in a situation to make all systems under software compliance policy, we tested few other tools as well, at last we choose manageengine patch manager, It is easy to use, anywhere accessible, not so much complicated. The features and functionality of the platform is just awesome.

Automated patch deployment makes our life easier, such a beautiful way to make systems under compliance

Patch Manager Plus is super easy to set up and configure. We were up and patching quickly. The Dashboard is well laid out and very easy to navigate without having to consult the manual. Understanding what systems are vulnerable and require patches is easy and getting them patched is even easier.

The only complaint I have is sometimes I find I have to jump between different menus to get back to where I started. However, it's not much of a bother. There is very little I can complain about.

Being able to patch end users over the internet and not using our VPN or depending on our users to be connected to the VPN all the time.

Interface is sometimes hard to find things, they are fixing it but still a ways to go.

The easy to implement and the easy to use

Nothing, this software worth every penny

Easy to use and implement, customer services are great, very helpful, Knowledge base is excellent.

you need to have windows update service enabled.