
ManageEngine Patch Manager Plus
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263 avaliações
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Ease of use Patch Management
Avaliado em 04/09/2020
Great experience. Just awesome support that is very responsive and helpful.
Great experience. Just awesome support that is very responsive and helpful.
Vantagens
The ease of patching is simplified with this tool. It makes it so much easier to manage and easy to deploy. I really enjoy this application and though I am still evaluating this product, I feel this is the solution for us and I look forward to making this our solution for patching.
Desvantagens
I guess the only con would be that the management interface could be a little better. But that is about it.
- Setor: Editoras
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Patch Manager Plus Makes My Job Easier
Avaliado em 12/11/2019
The ability to schedule custom jobs for workstations versus servers greatly helps. The custom jobs...
The ability to schedule custom jobs for workstations versus servers greatly helps. The custom jobs including being able to use wake-on-lan to update the machines after business hours. We are a small IT staff and I handle all of the infrastructure related tasks including updates. This has greatly reduced the time I spend each week getting updates/patches deployed. After using it for a while there is very little effort needed in getting deployments scheduled.
Vantagens
The ability to download and deploy patches with ease for both Windows and OSX.
Desvantagens
It took a little getting used to but that is probably my fault for not reading and going through the demo.
Resposta do ManageEngine
Hello Jerard,
We're happy to know Patch Manager Plus has helped you with patching endpoints in your organization.
In case of future queries, you can write to us at [email protected]
- Setor: Materiais de construção
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Patch Manager 3 Year Use Reveiw
Avaliado em 15/02/2022
The product is functional and is a good replacement for a standard WSUS implementation.
However...
The product is functional and is a good replacement for a standard WSUS implementation.
However some issues mean this product makes assesing the actual state of your endpoints difficult.
Vantagens
The product is affordable and the dashboard when logging in gives a good overview.
Desvantagens
Machines with the agent installed and functioning would lose connection to the console, troubleshooting on the workstation showed no issue and the only way to resolve was to re-install.
This meant we couldn't trust the reporting from the product 100%
Resposta do ManageEngine
Hi Steven,
Thank you for your feedback. We will take your feedback to the development team. In case of any further queries, do feel free to write to [email protected]
- Setor: Serviços financeiros
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Patch Manager Plus
Avaliado em 18/11/2019
Overall experience has been good. I am pleased with the interface and the ease in which you can...
Overall experience has been good. I am pleased with the interface and the ease in which you can learn the tool.
Vantagens
The ability to queue/schedule updates during off peak hours. To reboot devices after applying updates. 3rd party software updates. Download throttling speeds.
Desvantagens
Sometimes the updates come out a day after patch Tuesday. Sometimes updates fail to deploy with weird error readings that's not very detailed.
Alternativas consideradas
SolarWinds Service DeskRazões para mudar para o ManageEngine Patch Manager Plus
We used other Manage Engine tools that we are happy with i.e. ServiceDeskResposta do ManageEngine
Hello Jason,
Can you share the details of these error messages with us? We'll identify and fix these issues.
You can write to us at [email protected]
- Setor: Telecomunicações
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Ease to Patch Systems
Avaliado em 06/09/2019
It's a great tool, where my L1 & L2 Engineers also easily deploy patches, Adaptive Interface, Ease...
It's a great tool, where my L1 & L2 Engineers also easily deploy patches, Adaptive Interface, Ease to Deploy and automate the same. Some more reporting features needed like pre & post-patch report for Selective patches.
Vantagens
Adaptive Interface & Automate Patch Deployment
Desvantagens
Reporting has to enhance more, where pre & post patches report for selective patches can be taken.
Resposta do ManageEngine
Hello Sandeep,
Improving pre-defined reports in currently in our roadmap. You can add your requirements in the link below:
http://tiny.cc/reports-roadmap
In case of future feedback, you can write to us at [email protected]
- Setor: Eletrônicos
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Simplified Updates
Avaliado em 12/11/2019
I have been using this to perform windows updates and third party updates for software.
I have been using this to perform windows updates and third party updates for software.
Vantagens
Ability to update many different products.
Reporting capabilities to see which machines have been patch and what ones still need patches.
Desvantagens
Not able to add your own updates to the software.
Resposta do ManageEngine
Hello,
Can you elaborate on your requirement? You can write to us at [email protected]
- Setor: Atacadistas
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Trial Version Review
Avaliado em 04/11/2021
There are two main attack vectors that make up 95+% of all breaches; Social Engineering and...
There are two main attack vectors that make up 95+% of all breaches; Social Engineering and out-of-date patches. This platform will help us mitigate patch management to keep our domain safer.
Vantagens
Very intuitive UI with a great onboarding meeting. Way more supported third party apps than the competition with an avenue for requesting more. Support has been phenomenal with live chat being the go to for any questions. Chat solves most issues with a ticket creation and followup if necessary.
Desvantagens
I haven't got any at this point, very intuitive with great support
Alternativas consideradas
NinjaOneRazões para mudar para o ManageEngine Patch Manager Plus
Far more third party app support, Intuitive UI, and very cost effective.Resposta do ManageEngine
Hi Corey,
Thank you for the feedback. Glad to know that our product is helping you streamline your IT security.
- Setor: Indústria farmacêutica
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Cost-Effective Automated Patching
Avaliado em 22/11/2020
Positive so far, currently undergoing a trial but will be paying for the end product at the end....
Positive so far, currently undergoing a trial but will be paying for the end product at the end. Take out their 30 day trial and see what you think, there's no harm in testing
Vantagens
Fairly easy agent deployment, also like the test & approve patches section and the fact that the patch deployment supports a much wider range of apps than just using WSUS / Intune alone
Desvantagens
Haven't come across many downsides yet. For some of our team, they found it difficult to get to grips with policy administration because it can be very granular. Personally, I like this feature but it may not be suited to all (i.e. the "set and forget" crowd)

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent patch management solution
Avaliado em 17/10/2018
After a bit of a learning curve to get setup and deployed, I set a daily job to roll out updates. ...
After a bit of a learning curve to get setup and deployed, I set a daily job to roll out updates. After a few days I found that it had got through the workload and updated the clients effectively. It continues to manage the patching with little involvement from me. The only niggle is that it does leave servers pending a reboot, on occasion. This is not a slight on the product however, and it does empower you to do the reboots through its interface.
Vantagens
Support for wide variety of 3rd party products.
Excellent value for money.
Easy (overall) deploy and monitor.
Good support.
Once up and running works its way through the outstanding patch workload.
Desvantagens
Mainly niggles, but worth mentioning some. Do not let these put you off however, it is a solid product!
The portal creation process is a bit fragmented.
It is an element of a larger product, so most articles refer to that parent product.
The interface is feature rich but takes some getting used to (don't they all!).
Initial setup and deployment needed some teething and tinkering (support is good).
Support is decent but not immediate.
Issues deploying some 3rd party patches.
Shows some patches pending when they are not - isolated issue to couple of machines.
Performs best with an on-premise deployment server.
Patches may need multiple cycles - but this is due to some patches requiring reboots.
Resposta do ManageEngine
Hello David,
Thanks for the detailed review! We're working on most of the points you've mentioned in your review right now to improve the product on all fronts.
In case of future feedback, you can write to us at [email protected]
- Setor: Serviços jurídicos
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easy to use
Avaliado em 29/08/2023
So far so good.
So far so good.
Vantagens
Great so far, easy setup and we have not had an adverse issue yet
Desvantagens
a little confusing during setup and agent installation
- Setor: Software
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
1 month evaluation
Avaliado em 20/01/2022
Vantagens
Very easy to setup and start deploying the agents. Great to have the option to test and approve patches or just automatically approve. Easy to see available and missing patches and the health of the systems.
Desvantagens
A bit of a problem with the Mac agent deployment at a large scale, we had to come up with our own script for it, it clearly shows Macs are not the focus. Some views have a delay in refreshing so you sometimes end up seeing a computer with Patch Completed status but with Patches Missing in a different tab, only to go to the systems tab and see that it says 0 for the number of the missing patches.
Razões para mudar para o ManageEngine Patch Manager Plus
We needed a tool that allows us to deploy third-party patches and MacOS updates because our existing MDM and RMM tools fail to do that properly. This tool gives us IT control and user convenience over when to restart and install the patches.Resposta do ManageEngine
Hi Silviu,
Thank you for the feedback. We will take the same to the concerned teams. In case of additional queries/feedback, do feel free to write to [email protected]
- Setor: Gestão da educação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Patch Manager Plus Improves Security Posture
Avaliado em 25/07/2022
Vantagens
Patch Manager Plus is fairly easy to configure and automatically deploys Microsoft and third party patches.
Desvantagens
The only downside I see is that there isn't much explanation as to why some deployments fail and sometimes it takes a while to find a solution.
- Setor: Transporte marítimo
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very effective patch management
Avaliado em 09/04/2020
Overall I would highly recommend the product for patch management, which can be used in both domain...
Overall I would highly recommend the product for patch management, which can be used in both domain and workgroup environments. It offers good value for money, for the amount of time saved.
Vantagens
We used the cloud hosted product, it was very easy to set up and deploy to all of our endpoints. The software makes it easy to identify machines which are missing critical patches, so that you can focus on fixing the high priority cases. Using a distribution server means that you can save on bandwidth, which is a useful benefit in some use-cases. Patch scheduling and behaviour is customisable, e.g. auto reboot can be enabled/disabled.
Desvantagens
Technical support has been a poor experience for us, it can take a lot of time to resolve issues, or to ensure they look at your problem in more detail. The interface is a little bit slow/clunky, it could be more intuitive. The failure reasons for deployment tasks can be unclear, or if an agent isn't behaving as expected it can be tricky to pinpoint the issue.
Resposta do ManageEngine
Hello Jack,
I'll pass your feedback to the support team to improve your technical support experience in future. Further, we'll also look into improving the user interface as well as the error texts.
In case of future feedback, you can write to us at [email protected]
- Setor: Administração pública
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Don't Delay, Use Patch Manager Plus
Avaliado em 07/01/2021
Vantagens
While we are an SCCM shop, the use of Patch Manager Plus is amazing. It is easy to use from reporting to pushing patches, querying workstations, and setting up automated deployment rules. This tool has helped us "set it and forgot it" as it just runs (at least for the workstations that can be managed that way). ManageEngine is always looking to better their products and that is what I like about them.
Desvantagens
I feel the on-premises Patch Manager Plus environment runs a little slow from a web server and SQL connection. While both servers have plenty of power, just seems the software should respond quicker. This is why we are moving to Patch Manager Plus in the cloud as it is super fast.
- Setor: Maquinário
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
ManageEngine PatchManager Plus
Avaliado em 13/08/2021
this tool has helped us keep our remote systems patched
this tool has helped us keep our remote systems patched
Vantagens
we are now able to patch systems that are remote, a VPN connection is required, we have had a large increase in remote users and this tool helps us keep the remote systems patched, the reboot options gives the end user flexibility on reboot time
Desvantagens
dashboard is not that user friendly, takes some time to figure out certain tasks
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Superb
Avaliado em 12/05/2023
Really wonderful service! Very intuitive interface, and it does what it says it does. Very...
Really wonderful service! Very intuitive interface, and it does what it says it does. Very powerful, too, as you can patch thousands patches. Management of devices is also very well-laid out.Installation of the agent is less intuitive. However, they have very clear documentation. Furthermore, and probably more importantly, their customer service is top notch. For every question I had, the customer service, the tech support, and the whole team was responsive, quick to respond, even with a “We’ll look into that.” Furthermore, their answers were informative, clear, insightful, and, above all, worked! Their team is robust and through.Ultimately, I am very happy with this service, as almost everything we wanted it for has worked perfectly, and the people who support its users are friendly, helpful, and diligent. Highly recommend.
Vantagens
Very intuitive interface, powerful, well-laid out.The Customer Service and Tech support is Top-Notch! Very responsive, quick to respond, and their answers were informative, clear, insightful, and, above all, worked!
Desvantagens
Installation of the agent is not very intuitive. However, again, their tech support is fantastic, and every question I had they answered and helped me through to get me to the solution.
- Setor: Imobiliárias
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Patch Manger Plus
Avaliado em 01/05/2020
Vantagens
The deployment method is great. I really like the fact that it does a inventory scan via agent to show what patches are installed and missing. The granular way of targeting a host or group via custom group and AD groups make patching easier to deal with. WOL, remote reboot, and shutdown is nice to have. Agent deployment comes with several choices from manual, GPO, to pushing out from console.
Desvantagens
I think the reporting could be better. I would be good to see better logs/error message when things fail to install whether it an agent or patch deployment.
Resposta do ManageEngine
Hello Kevin,
Can you elaborate on what is to be improved pertaining to reports? I'll also pass your feedback to our UI team to enhance the error texts.
In case of future feedback, you can write to us at [email protected]
- Setor: Automotivo
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Works but is not a perfect suite
Avaliado em 09/03/2022
Patch all third-party applications and Windows update is easy.
Patch all third-party applications and Windows update is easy.
Vantagens
Easy to set up, customize and deploy. Control over the devices and their pending updates.
Desvantagens
Online help is not too clear. Apply the missing patches and restart devices are not working if the user is not signed in. We can't deploy overnight. Drivers need to be applied from the manufacturer website because this software uses Windows update driver database.
Resposta do ManageEngine
Hi Hugo,
Thank you for your feedback, we will take it to the concerned teams. In case of further feedback, do write to [email protected]
- Setor: Imobiliárias
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Decent Centralised Patching - Does what it says on the tin
Avaliado em 15/02/2022
Vantagens
Ability to control OS, Driver, BIOS and third party application patching from one, centralised cloud-based platform
Desvantagens
Only thing that is a very minor shame is that you can't deploy patches by username. This is only because we have a specific use-case due to regular swapping of equipment and the need to deploy specific patches to certain individuals
Resposta do ManageEngine
Hi Liam,
Glad to know that Patch Manager Plus has added value to your operations. We have taken your feedback to the concerned teams. In case of any further feedback, do write to [email protected]
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Best in the Industry
Avaliado em 21/07/2021
I don't think so , so far i am happy with it.
I don't think so , so far i am happy with it.
Vantagens
I am a patch manager of my organization, i have tested this tool last one month, we are in a situation to make all systems under software compliance policy, we tested few other tools as well, at last we choose manageengine patch manager, It is easy to use, anywhere accessible, not so much complicated. The features and functionality of the platform is just awesome.
Desvantagens
Automated patch deployment makes our life easier, such a beautiful way to make systems under compliance
Alternativas consideradas
Atera- Setor: Hospitais e Saúde
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Best Patch Management System out there
Avaliado em 19/06/2021
Vantagens
Patch Manager Plus is super easy to set up and configure. We were up and patching quickly. The Dashboard is well laid out and very easy to navigate without having to consult the manual. Understanding what systems are vulnerable and require patches is easy and getting them patched is even easier.
Desvantagens
The only complaint I have is sometimes I find I have to jump between different menus to get back to where I started. However, it's not much of a bother. There is very little I can complain about.
- Setor: Telecomunicações
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Patching over the Internet
Avaliado em 11/05/2021
Patching computers during covid which were never designed to be used offsite.
Patching computers during covid which were never designed to be used offsite.
Vantagens
Being able to patch end users over the internet and not using our VPN or depending on our users to be connected to the VPN all the time.
Desvantagens
Interface is sometimes hard to find things, they are fixing it but still a ways to go.
- Setor: Gestão da educação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very useful and unexpensive software
Avaliado em 29/09/2022
Our experience for us is that manage engine is a time saver as you can manage all the infraestructur...
Our experience for us is that manage engine is a time saver as you can manage all the infraestructure updates and remote control from one place
Vantagens
The easy to implement and the easy to use
Desvantagens
Nothing, this software worth every penny
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excellent product
Avaliado em 15/07/2020
Amazing product , very happy with the customer services, they are fast to respond and they know...
Amazing product , very happy with the customer services, they are fast to respond and they know what they do.
Vantagens
Easy to use and implement, customer services are great, very helpful, Knowledge base is excellent.
Desvantagens
you need to have windows update service enabled.
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Effective patch management with good pricing.
Avaliado em 24/03/2023
The effortlessness to set it up was phenomenal, we had our most memorable specialists conveyed...
The effortlessness to set it up was phenomenal, we had our most memorable specialists conveyed promptly after registering. Patching PCs during Coronavirus which were never intended to be utilized offsite.
Vantagens
The product makes it simple to recognize machines that are missing basic patches, with the goal that you can zero in on fixing the high-need cases.
Desvantagens
The connection point is somewhat sluggish/cumbersome, it very well may be more instinctive. The disappointment purposes behind arrangement undertakings can be indistinct
Resposta do ManageEngine
Hey Vishnumurthy,
Thank you for taking the time to review Patch Manager Plus. We'll review the feedback shared to understand how we can improve the product.
For any queries, please reach out to: [email protected]