--- description: Avaliações detalhadas do Shelf com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Shelf com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shelf - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/257/knowledge-management/software) > [Shelf](/software/109661/shelf) # Shelf Canonical: https://www.getapp.pt/software/109661/shelf Page: 1 / 6\ Seguinte: [Next page](https://www.getapp.pt/software/109661/shelf?page=2) > A plataforma de gestão de conhecimento do Shelf ajuda as empresas a prosperarem com respostas sob demanda às perguntas que bloqueiam o sucesso de clientes e funcionários. Premiada pelo Gartner Digital Markets por três trimestres consecutivos no quesito usabilidade geral. > > Verdict: Rated **4.8/5** by 106 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 106 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Shelf - **Location**: Stamford, EUA - **Founded**: 2015 ## Commercial Context - **Preço inicial**: 10,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, inglês, russo, ucraniano - **Available Countries**: Alemanha, Canadá, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Itália, Noruega, Países Baixos, Reino Unido, Suécia, Suíça, Áustria ## Recursos - API - Acompanhamento de atividades - Alertas por e-mail - Alertas/notificações - Aprendizado de máquina - Armazenamento de documentos - Arquivo morto e retenção - Arrastar e soltar - Automação de documentos - Bate-papo ao vivo - Biblioteca de conteúdo - CRM - Campos personalizáveis - Captura de documentos - Catalog Management - Chatbot - Classificação de documentos - Comentários/notas - Compartilhamento de arquivos - Controle de versões ## Integrations (23 total) - Box - CXone Mpower - ClickHelp - Confluence - Contentful - Dropbox Business - File Requests for Google Drive - Firefox - Five9 - Genesys Cloud CX - Google Chrome - Google Drive - Guru - Helpjuice - Intercom ... and 8 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software) - [Sistemas de Gestão de Conteúdo](https://www.getapp.pt/directory/276/content-management-system-cms/software) - [Software de Gestão de Documentos](https://www.getapp.pt/directory/284/document-management/software) - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) - [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software) ## Alternativas 1. [Confluence](https://www.getapp.pt/software/90949/confluence) — 4.5/5 (3663 reviews) 2. [Notion](https://www.getapp.pt/software/132111/notion) — 4.7/5 (2709 reviews) 3. [Guru](https://www.getapp.pt/software/123167/guru) — 4.8/5 (639 reviews) 4. [Document360](https://www.getapp.pt/software/120723/document360) — 4.7/5 (290 reviews) 5. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (984 reviews) ## Avaliações ### "Amazing internal knowledge base\!" — 5.0/5 > **Luis** | *13 de outubro de 2017* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: We use Shelf as our knowledge base and onboarding tool for IT employees. We like how easy it is to organize different media (text, links to online articles, uploaded files, audio files, image files, video files, etc) into groups and folders. It integrates well into our existing systems and serves as our main focal point for organization. ----- ### "User Friendly with Great Features and Functionality\!" — 5.0/5 > **April** | *14 de novembro de 2017* | Música > > **Vantagens**: The top 3 features of Shelf for CMDW, Inc include Sync, Search and Sharing. Shelf syncs with Google Drive and Dropbox to help users better organize and access files. Once files are synced, users can search for files via keyword(s) - even if you don't remember the title or when it was created. It's quick and easy to drag and drop files or folders to an updated private or shared folder from there (or simply leave in the current folders, as Shelf retains the original filing properties/locations during sync). Shelf is already setup with four permission levels - along with a "groups" feature to making sharing at specific access levels a breeze. I should also point out that Shelf works well with all types of files and media, including documents, audio, video and more - which is especially important for the creatives on our team\! There are plenty of organization and collaboration tools out there - I've tried several, but Shelf has hit the UX (user experience) nail on the head. It's visually appealing and less intimidating for my clients and team members who are less tech savvy. The onboarding process for me was actually pretty fun. The demo was informative and tailored to my unique organizational needs. Customer rep really listened to my challenges and showed me how Shelf can solve many of our current problems. I'm really excited to finally have a functional solution for file management. No more lost hours searching and starting over from scratch\! ----- ### "review" — 5.0/5 > **Matias** | *13 de agosto de 2021* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 5.0/10 > > **Vantagens**: everything being in one place at once and the subheadings > > **Desvantagens**: not the prettiest to look at and sometimes you can have too may categories > > not too bad ----- ### "Used as replacement of our Confluence wiki" — 5.0/5 > **Nathan** | *11 de outubro de 2017* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: Personally, i love using Confluence but it was difficult to get our company onboard. We needed a product that was more flexible and easier to organize for our company's internal knowledgebase. After a pretty extensive vetting process we selected Shelf because it allowed our team to continue using Dropbox, Drive and Slack while giving us the ability to manage our most critical docs in a centralized place. The features that make shelf unique are it's dropbox and Drive syncing, advanced search and filtered search capabilities, the ability to add additional meta data like tags and badges and the web clipper which enables our team to also use Shelf to capture youtube videos and web articles for training purposes. > > **Desvantagens**: No product that tries to address knowledge management issues is going to be perfect.. Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all. I prefer a wiki method of building knowledge bases and Shelf doesn't yet offer this feature but overall we're very happy with Shelf. ----- ### "Shelf has been helping us avoid some costly mistakes." — 5.0/5 > **Avaliador Verificado** | *13 de outubro de 2017* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: Shelf makes it easy for us to capture content using the web clipper and then forget about it until we need it again. The search features make it easy to locate stuff without knowing the name or the exact folder location. They have tags, a tag library and customized badges. > > **Desvantagens**: I wish the web clipper enabled us to capture slideshare presentations and podcasts. I wrote to their customer service team and they said that it was in the works. ----- Page: 1 / 6\ Seguinte: [Next page](https://www.getapp.pt/software/109661/shelf?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/109661/shelf) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data