Web-based document storage & workflow automation for SMBs
4.4/5 (8 avaliações)Vantagens
The software allows read/write and read users which makes it easy to control who can write into the system. Good approval process as well as accessibility that is web based (so can login from anywhere). Do not have to worry about database backup and support is great. Also, you can use this software for multi-sites.
Desvantagens
The software is limited in that the number of users are pre-determined for us. Adding additional users lead to some additional cost. This is not software limitation, however.
Automated drawing control. Acts electronically the same way an old-fashioned paper drawing office does. Allowed us to demonstrate strict document control to outside agencies auditing us on a regular basis.
Vantagens
Archive feature. Email notifications. Cloud storage. Folder-based file organization structure. Software is fast.
Desvantagens
Occasional (infrequent) glitches. British language convention (only in a few spots). Not really anything else I can think of!
Vantagens
Audits - the scheduling and delegation of audits. The approval workflow for controlled documents and automated reminders for both documents and audits. The service and support from Lennoxhill is exceptional.
Desvantagens
The interface looks a little dated, but I wouldn't change anything on the functionality as it does the job.
Web-based software allows remote employees to be included in our document management system.
Vantagens
It manages document control, provides history, and captures input from users. The reporting feature is also helpful for tracking status.
Desvantagens
Some of the features of this program (such as the change approval process) do not fit our operations.
Version control which was a necessity for audit compliance. Stopped others from making multiple copies of documents and using old versions. Stricter control
Vantagens
Dashboard, permissions and the overall look. Good version control, able to write comments, provides protection from others changing and saving documents that have not gone through the approval process. Very good customer service response times when issues occur
Desvantagens
Definitely do not like the bold print with Document name, number and version on the top of each document. It really takes away from the presentation of the document. Looks awful. Would like this moved to the bottom of a document and shaded. Only to apply to the first page.
We discovered 2 years ago a slowness issue from our Australian customers. The feedback was initially difficult to investigate as internet is not always good in Australia but once it was identified as a server latency issue from our European servers we set-up a server structure in Australia and there have so far been no further issues.
The matter with the header in the PDF documents was raised by the customer at the time of our last major upgrade. We also explained that the further requested changes would be made at the next upgrade unless the customer would pay for the extra work to have it implemented ahead of the upgrade. In fact another customer has paid for the changes and ATC Work Smart has had that code change implemented on their account.
Vantagens
IsoTracker is easy to use with our Quality Management System. Controlled documents are easy to revise and retrieve for employee use.
Vantagens
Simple to use. I only use a small part of what it is capable of and perform the same functions every time I use it. I submit changes to the Work Instructions, ISO 9001 and ISO 14001 documents to our Executive Committee for review and approval. Using a Document Request Form (requesting a change) and Document Approval Form after the changes have been made to the document.
Vantagens
We are a small lean company and Isotracker has greatly reduced and simplified my administrative workload with respect to document control and corrective actions.
We were able to have a web based software that could be applied to multi-sites. We uploaded our procedures, SOPs and forms into ISO Tracker and are able to manage the documentation as required by ISO. Software has revision history that helps as well.