Avaliações do Sender
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165 avaliações
- Setor: Bancos
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The best of Sender
Avaliado em 24/08/2021
Vantagens
The simplicity of use and point-and-click editing/formatting are outstanding. However, they are constantly striving to enhance it. They make improvements that improve the experience, even when I believe it's already excellent until we're prepared to buy the free account that offers all of the tools and features that we'll need to establish and expand our business.
Desvantagens
The most challenging thing for me has been understanding out how to manage and set up subscribers. Some of the template headlines appear misaligned when viewed on a mobile device. This detracts from the final product's professionalism and reflects poorly on my firm.
- Setor: Música
- Porte da empresa: Profissional autônomo
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
A viable alternative
Avaliado em 10/09/2023
Overall it is a good alternative, for small business
Overall it is a good alternative, for small business
Vantagens
it's more affordable than other providers, you can send for free up to 2500 subscribers, plans are cheaper, pay as you go option
Desvantagens
template builder, resend option to unopened mail unavailable for free
- Setor: Música
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
First Time
Avaliado em 02/11/2022
The only problem that I am meeting is your talk in English.
The only problem that I am meeting is your talk in English.
Vantagens
The logo of the software is wonderful and will done.
Desvantagens
It takes too much time to send things to your partner.
- Setor: Música
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Kudos for an excellent app and superb customer support!
Avaliado em 19/03/2021
The user experience and value for the price, contemplating business growth & scalability, etc. has...
The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).
Vantagens
I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!
Desvantagens
I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.
Alternativas consideradas
Kit, Constant Contact, ActiveCampaign, Brevo, Squarespace, SendGrid, Drip e GetResponseRazões para escolher o Sender
I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.Razões para mudar para o Sender
A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I love Sender.net, The best in the industry right now
Avaliado em 09/11/2021
the forms have helped me generate leads. Helped my email marketing far easier than i thought i...
the forms have helped me generate leads. Helped my email marketing far easier than i thought i would be
Vantagens
i love the mail automation and forms. it has helped me generate leads. i also love the overview feature. i helps me know the performance of my site in terms of visitors. wonderful feature.
The forms integrate easily.
Desvantagens
i have not seen yet, started using sender.net for about three months now. I hope there will be non
Razões para escolher o Sender
I was finding Automation and workflow difficult to set upSoftware anterior
BrevoRazões para mudar para o Sender
To be sincere, Sender provides beginners like me up to 15000 mails per month to start our business and upgrade later. to me that is a very kind gesture. and almost all the features for the paid version is working with the free version. i am hoping to upgrade soon because i am not leaving sender. it is simply the best i have got.- Setor: Entretenimento
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Moved for the price, staying for customer service !
Avaliado em 11/11/2021
It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternativ...
It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternative to Aweber so I could have funnels in trees and better delivery. Customer service is quickly available and helpful. Price is very low.
Vantagens
Delivery was better, price was lower, and customer service has been amazing every time.
Desvantagens
I've had some issues setting up the API V1 but that was mostly on me. The new version V2 works perfectly.
Razões para escolher o Sender
Price, delivery and advanced automationsSoftware anterior
AWeberRazões para mudar para o Sender
There were all complicated (too much tracking and options), and expensive- Setor: Entretenimento
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Simply the best!
Avaliado em 06/04/2021
I wanted a ood and easy email marketing service with a good price and this makes me happy.
I wanted a ood and easy email marketing service with a good price and this makes me happy.
Vantagens
Maybe the best thing is the cost when stood out from what I was using before I have put to the side money after the principle multi day stretch of usage. Its mind boggling for my online business, clients and they love it, it transforms into a remarkable help that has become part of my ordinary commitment. Absolutely easy to use. Very generous even in on free plan with 2500 subscribers. Value for money!
Desvantagens
To be honest with you, ever since I started using this, I've been completely satisfied.
- Setor: Organização cívica e social
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great alternative to more mainstream email marketing products
Avaliado em 07/03/2022
Vantagens
The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!
Desvantagens
There are a few minor features missing that would improve our experience with the product, including:
- The ability to send test emails to a list (rather than just a single person at a time)
- The ability to add a note to send with a test email
- The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature
- An easily accessible link to the browser version of a campaign, even after the campaign is sent
- The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)
- Setor: Serviços de informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Awesome Customer service
Avaliado em 03/02/2021
Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really...
Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really showed me the value of live chat help and service. Also it didn't feel like the person was just sticking to a script, they tried to understand my issue and explain.
Vantagens
ease of use, features and ease of setting up
Desvantagens
I wish they had starter templates for their automations
Alternativas consideradas
OmnisendRazões para escolher o Sender
Delayed response in answering queries, and unresolvable itemsSoftware anterior
BrevoRazões para mudar para o Sender
Pricing and features- Setor: Consultoria de gestão
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great tool at good price point
Avaliado em 03/08/2019
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Vantagens
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
Desvantagens
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Alternativas consideradas
MailchimpRazões para mudar para o Sender
It has a good amount of emails in the free option and it has great marketing tools such as the decision tree- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love the product, the UI and the Support
Avaliado em 01/07/2021
Vantagens
Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.
Desvantagens
Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team
Razões para mudar para o Sender
Better Free Tier pricing that allows for scaled payout- Setor: Serviços financeiros
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love it
Avaliado em 17/08/2021
It's been a great experience
It's been a great experience
Vantagens
Affordable easy to use and customer service is fast and really helpful
Desvantagens
There's nothing so far that I haven't liked
- Setor: Hotelaria
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Product
Avaliado em 30/06/2023
Excellent
Excellent
Vantagens
Excellent product and very user friendly
Desvantagens
More analytics to under to under the opening of emails and time spent
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Had features that only they offered.
Avaliado em 12/10/2021
Very good, I was testing the product for my client who will be looking at Sender soon to see if...
Very good, I was testing the product for my client who will be looking at Sender soon to see if they want to use it. I think this is a good product and will recommend it to other clients considering the cost and features, it's worth it. Support was really great about chatting with me and answering all my questions. I love to test support before purchasing a product.
Vantagens
You can create a spreadsheet with the Date you want the email sent to each person and set a trigger to send that email to that person on that date. You can do it with other services as Birthday Reminders. I like I could do this with a date with a trigger I wanted to set up. That date could be updated as needed. With other services, you could send a birthday reminder but then you had no other date you could work with. It had great support.
Desvantagens
They needed a blank email template. I had to pick a premade email template then delete everything in it.
- Setor: E-Learning
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sender has been my Email Provider SALVATION for the foreseeable future!
Avaliado em 14/12/2021
My overall experience with Sender after two weeks, has been truly great. Sender is the best email...
My overall experience with Sender after two weeks, has been truly great. Sender is the best email provider experience I've had over these last 6 years of different providers. Thank you, Sender!
Vantagens
I've used several email providers over the years. Sender's free plan is not only the most generous I've seen out there, but, their easy to use tools and live support is unparalleled. Thank you, Sender team!
Desvantagens
It would be great if subscribers could unsubscribe from individual autoresponder campaigns that they don't want to be in. For example, if I'm running a sale, and the subscriber wants to opt out of getting emails for the sale, it would be wonderful if they could do that rather than completely unsubscribing from my email list.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Sender Review
Avaliado em 22/07/2021
Vantagens
Very easy to use this software. Liked the ease with which you can import subscribers
Desvantagens
our organization has 6 different congregations and they all use different emails but all on the same domain.
It will be difficult to have the other congregations to signup because of domain verification.
Software anterior
Mailchimp- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use. I've implemented my newsletter in seconds!
Avaliado em 08/11/2017
I implement my newsletter in seconds.
I implement my newsletter in seconds.
Vantagens
Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!
Desvantagens
I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.
Resposta do Sender.net
Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Great!
Avaliado em 10/11/2017
Vantagens
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Desvantagens
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: Profissional autônomo
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Excellent beginner's tool
Avaliado em 30/11/2022
Vantagens
Simplicity. Other email automation systems include several pointless features that only serve to confuse users.
Desvantagens
It's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.
- Setor: Software
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Worthiest email marketing tool out there
Avaliado em 05/08/2020
Vantagens
the platform is incredibly intuitive, easy to navigate, simple to design emails on the go.
Desvantagens
As of now, nothing, as a user everything looks good at the moment.
- Setor: Organização cívica e social
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sender meets my requirements
Avaliado em 04/04/2020
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a...
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.
Vantagens
Prompt assistance by chat, ease of use,
Desvantagens
My requirements are limited, and I see nothing would improve my experience
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Absolutely positive experience using Sender!
Avaliado em 15/12/2017
Vantagens
- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price
- Setor: Clínica de saúde mental
- Porte da empresa: Profissional autônomo
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent customer support
Avaliado em 03/09/2021
I find Sender to be a reasonably good platform, very suitable to my needs. Most importantly they...
I find Sender to be a reasonably good platform, very suitable to my needs. Most importantly they provide an outstanding customer support. Always available, friendly and professional. For a non-technical person like myself this is hugely important.
Vantagens
The product is fairly easy to use and is efficient.
Desvantagens
Need more experience to be able to comment.
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
It's Recommended
Avaliado em 22/05/2018
We are boosting our email marketing
We are boosting our email marketing
Vantagens
1-Ease of us
2-Value for money
3-Online support
4-Very fast in sending emails.
5-Good and Complete API
Desvantagens
1-Help documents are complete or at least I could not find whatever I was looking for
2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support
- Setor: Relações públicas e comunicações
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Getting the feel of it already shared it with another group interested in email marketing
Avaliado em 10/03/2022
I actually like it, have referred someone that was looking for an email marketing site. I like the...
I actually like it, have referred someone that was looking for an email marketing site. I like the uniqueness. Everyone always running to the big boys saying they are better but I like to find the unique and affordable sites that put the work in and care about their customers. Like you so we can build this site up as well.
Vantagens
It's unique and affordable very different
Desvantagens
the set up had me confused but we got through it with the help of chat customer service