Avaliações do ActivTrak

ActivTrak
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565 avaliações

- Setor: Serviços financeiros
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
ActivTrak for Family Monitoring
Avaliado em 02/10/2018
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on...
Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.
Vantagens
ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.
Desvantagens
It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.
- Setor: Seguros
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
We love using ActivTrak!
Avaliado em 18/09/2024
Vantagens
The dashboards and easy to read summaries of time categories.
Desvantagens
It sometimes has glitches where I am unable to view my teams time on a given day.
Resposta do Birch Grove Software
Hi Stephanie -
Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it.
Thanks again!
Megan
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
A way to see what is going on to a point
Avaliado em 05/09/2023
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation,...
ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.
Vantagens
ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.
Desvantagens
After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.
- Setor: Imóveis comerciais
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Janessa Patterson Review
Avaliado em 17/09/2024
Vantagens
That it tracks the activity of each employee.
Desvantagens
Wish it was a little more user friendly.
Resposta do Birch Grove Software
Hi Janessa!
Thanks for sharing your feedback. If you'd like to provide feedback directly to our product team through customer feedback panels, betas, etc., please email me and I'll connect you with that team.
Thanks so much!
~Megan
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 11 - 50 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Service
Avaliado em 12/09/2024
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also...
ActivTrak has been a great tool for us to track to productivity of our remote employees, and also helps us determine when an employee left, if they forget to clock out.
Vantagens
Being able to make sure remote employees are being productive.
Desvantagens
When over user count, information will not display.
Resposta do Birch Grove Software
Hi Samantha,
Thanks for sharing your experience with us — and your peers! We appreciate you taking the time to do so.
Have a great week!
Megan
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
How to monitor activity and productvity of your team
Avaliado em 02/05/2024
Vantagens
Activtrak is very easy to deploy. Very intuitive ui. Clean and simple design. Search function is very
Desvantagens
The price is a little bit high after they chnaged the pricing tiers a few years ago.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
MINIMUIM USERS AND ANNUAL AGREEMENT REQUIRED - GO SOMEWHERE ELSE
Avaliado em 07/05/2024
Could not test all features during demo. They require a one year paid up front commitment and 5...
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
Vantagens
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
Desvantagens
Could not test all features during demo. They require a one year paid up front commitment and 5 users minimum. Not the same company it used to be.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Effective and affordable solution for monitoring employee productivity
Avaliado em 12/09/2024
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when...
Positive experience overall. Simple and straightforward, but a little bit of a learning curve when it comes to reporting.
Vantagens
The interface was very simple to use for the most part. I went from not knowing anything about the portal to diving into reports.
Desvantagens
The plethora of reports and features is nice, however it was almost a bit overwhelming.
Resposta do Birch Grove Software
Hi John -
Thanks for taking the time to share your ActivTrak experience! Please let me know if you have any questions or if I can connect you with anyone if you have any specific questions or feedback.
~Megan

- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
It helped track my employees in stealth mode. I can judge behavior of my employees and keep...
Avaliado em 03/07/2018
peace of mind about progress of my employees.
peace of mind about progress of my employees.
Vantagens
Recent screen shots help get overview at a glance about what your employees doing.
One can monitor from anywhere or on the go.
website blocking is very easy and its very difficult for employees to track whats going on their system.
For home users its free to monitor 3 computers with enough data
Desvantagens
Price is bit high as compared to other solutions.
Also paying annually is also a paid and they don't offer monthly payment options

- Setor: Serviços financeiros
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Very Good Monitoring
Avaliado em 23/03/2019
Vantagens
This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.
Desvantagens
Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.
- Setor: Segurança de rede e informática
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Never got it to work.
Avaliado em 16/10/2023
Never got it to work and Tech support could not get it to work either.And they did not cancel my...
Never got it to work and Tech support could not get it to work either.And they did not cancel my contract.So I had to pay for 1 full year for a product that I did not use.
Vantagens
Never got it to work and Tech support could not get it to work either.
Desvantagens
Never got it to work and Tech support could not get it to work either.
- Setor: Arquitetura e planejamento
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Remote Employee monitoring software
Avaliado em 27/10/2022
My overall experience has been very good. I started using this software after covid. After the...
My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.
Vantagens
The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.
Desvantagens
The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.
- Setor: Administração pública
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
From the initial download to the first use, it was so easy and intuitive.
Avaliado em 07/02/2018
Productivity is always hard to measure, but this software makes it easy to see what programs or...
Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.
Vantagens
The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.
Desvantagens
When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.
- Setor: Seguros
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Features are impeccably accurate and in line with the advertised elements
Avaliado em 11/10/2018
Vantagens
The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.
Desvantagens
A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
This is great software for the monitoring
Avaliado em 12/01/2018
ease of use and the reporting functionality is great, especially the full audit log of what has...
ease of use and the reporting functionality is great, especially the full audit log of what has been happening on a computer. it even catches title bar data of when users are in incognito or private mode. this is extremely helpful, especially when you have setup screen grabbing and alerting when you have areas of concern that a member of staff is doing something inappropriatre.
Vantagens
Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive
Desvantagens
We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors.
It worked so well that I actually installed it on my own computer to help me identify areas for improvement.
- Setor: Petróleo e energia
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 4.0 /10
With some product development, it could become a valuable product for basis of billing
Avaliado em 30/09/2018
I tried it for a few days, then gave up as it is not meant for what I wanted to use it for.
I tried it for a few days, then gave up as it is not meant for what I wanted to use it for.
Vantagens
I liked that it really did track all of my computer usage seamlessly.
Desvantagens
I found the way to categorize different applications a too cumbersome on one hand and lacking in sufficient detail on other.
I wanted to use this software to accurately track how much time I spend on each customer so I would have a proven basis for billing. It is not what it is originally meant for, but the billing activity tracking apps available require too much constant involvement and I hoped to get past that by tracking all my activity automatically and categorizing it to actual projects for billing. However, trying to categorize just few days of my computer usage, it was not just feasible idea. For example, I have gmail address for my personal as well as two different customer accounts, but there was no way to categorize them differently (hint - Title in web browser is different, but this cannot be used as basis for automatic categories).

- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Intuitive and Easy to use, Among the best
Avaliado em 18/01/2018
I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.
I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.
Vantagens
almost impossible to detect
user friendly dashboard
optimum space to store screenshots
free to use for 3 devices
simple installation process
Desvantagens
could have been more economical for paid versions.
to check out pricing you have to create an account.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Active Trak has been a good basic app. It does not do the things we want it to do overall.
Avaliado em 15/01/2018
Being able to register quickly
Being able to register quickly
Vantagens
That it was available when we needed it. We needed an application that we could use almost right away. Active gave us that option.
Desvantagens
Support, I also do not like that we still are unable to do things we wanted to do from the beginning 3 years ago.

- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
ActivTrak is very intuitive and easy to use with minimal learning curve or training.
Avaliado em 12/01/2018
Vantagens
I like the fact that ActivTrak is very intuitive. The UI is well designed and the screen flow is superb. The metrics are spot on. ActivTrak enables managers or business owners to get more insight into their user's productivity level.
Desvantagens
I have been using ActivTrak in a trial environment for 6-8months now in a productive environment. My main gripe is ActivTrak should allow for more than 3 users in the free/trial version. I also find it hard to delete users from ActivTrak after you've remove their profiles from the local PC; this appears to be a bug in the software.
- Setor: Roupa e moda
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Absolutely great!
Avaliado em 11/01/2018
Vantagens
The ease of use is the most beneficial thing about ActivTrak.
The way that we can see time-shots of each occurrence/event is exceedingly important.
Desvantagens
I think if there was a way to hide the service a little better it could be even better.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Modern solutions for modern problems
Avaliado em 22/11/2021
Very positive.
Very positive.
Vantagens
It was simple to implement and provides a summary of the information we need with the ability to go deeper when required.
Desvantagens
We can't store the data in our own location (cloud or otherwise)
- Setor: Empacotamento e contêineres
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
activetrak review
Avaliado em 02/12/2021
Vantagens
use as benchmark for employee productivity
Desvantagens
removal of functionality earlier this year of how active productive time and idle productive time was displayed
- Setor: Serviços ao consumidor
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
ActivTrak is Amazing!
Avaliado em 13/02/2023
Its been great!
Its been great!
Vantagens
ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.
Desvantagens
Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos
Resposta do Birch Grove Software
Hi Lynnzee,
Thanks for taking the time to write us a review. We're glad to hear it is boosting your team's productivity! We do have some shorter videos here that are helpful https://www.activtrak.com/demo-experience/
and feel free to check out the ActivTrak Academyhttps://www.activtrak.com/academy/ and our resource center for more helpful tips https://www.activtrak.com/resources/.
- Paul
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great software
Avaliado em 23/04/2018
Vantagens
I love the fact I don't have to have the software on my computer and I can just look on a browser to see if my employees are getting their work done. Also it doesn't show up in the programs running in the background, so nobody know this is even on their computer.
Desvantagens
I've noticed after a week it will stop syncing and then I'll have to reinstall the new software. It's really frustrating and I don't know how to get it to stop this.

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excellent, Easy and well worth the 5 min install cause thats all it was.
Avaliado em 28/06/2017
Straight up monitoring and a solid gage of what is going on within the monitored team members.
Straight up monitoring and a solid gage of what is going on within the monitored team members.
Vantagens
Ease of use. so simple nothing is hidden behind sub menus or complicated setup walls. The interface is is clean and crisp giving only the info you are after while being easily leading to other relevant options
Desvantagens
Honestly i keep adding to much reporting and getting a lot of email. just dont be like me, you dont need to know everything