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158 avaliações
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
CleanCloud
Avaliado em 15/02/2023
Super indico, pois é uma software com vários produtos.
Vantagens
E possível acessar de qualquer dispositivo, isso facilita o controle e gerenciamento
Desvantagens
O suporte em algumas ocasiões o atendente era funcionário dos EUA.
- Setor: Indústria têxtil
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
New owners of laundry business don't be afraid.
Avaliado em 28/03/2018
Running a successful business and aiming to expand with this software.
Vantagens
Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.
Desvantagens
There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.
Resposta do CleanCloud Traduzir para o Português
Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system
- Setor: Serviços ao consumidor
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
CleanCloud makes sense
Avaliado em 16/06/2021
Vantagens
Every bit of CleanCloud is customizable and their customer service team is wonderful!
Desvantagens
The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Feedback
Avaliado em 30/09/2020
As I said before, I think the company prefers to lose a client than to accept to do some specific important business software changes that the customer needs to do in order to be more successful
Vantagens
That we can transfer all the information to excel pages
Desvantagens
It is so rigid and you do not accept to make specific business change's needs.
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
CleanCloud POS, Order Management and Delivery Driver app
Avaliado em 06/02/2022
From the day-to-day operations to the affordability to customer management, the CleanCloud people know how to provide SAS with ease of use and great training and support.
Vantagens
CleanCloud does everything I need it to do at a reasonable price. It streamlined our in-store operations and completely simplified our pickup/delivery business.
Desvantagens
Nothing comes to mind at the moment. I'd have to give this some thought.
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
My staff and I have been using this software for a year now and we absolutely love it.
Avaliado em 23/05/2018
Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.
Vantagens
I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.
Desvantagens
I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Intuitive and User friendly
Avaliado em 29/12/2021
A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.
Vantagens
The software is customisable in appearance pricing and gives control to the the administrator.
Desvantagens
Software only allows forward booking of four weeks at a time.
- Setor: Serviços ao consumidor
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best complete software package in market
Avaliado em 29/09/2020
Its good so far.
Vantagens
First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.
Desvantagens
Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,
- Setor: Serviços ao consumidor
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
SUPER GOOD
Avaliado em 09/08/2021
VERY GOOD SYSTEM
Vantagens
EASY TO MANAGE!!! ONLINE EVERYWHERE, EMPLOYEES ACCOUNTS.
Desvantagens
sOMETIMES WHEN THERE IS NO INTERNET WE CANT ACCESS THE ACCOUNT.
- Setor: Serviços ao consumidor
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Laundry Software that's got me in a spin!
Avaliado em 28/11/2018
Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.
Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.
The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows
LOVE LOVE LOVe
Vantagens
Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical
Desvantagens
Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Pros/Cons of cleancloud
Avaliado em 25/09/2022
Vantagens
The facility to text customers when product is ready.
Desvantagens
Split payment of card and cash is not recorded correctly as it only recognises one type of payment - cash OR card.
- Setor: Indústria têxtil
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Outstanding
Avaliado em 13/10/2020
It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been amazing through the on- boarding with me.
Vantagens
Ease of use , support , willingness to change and adapt to requests or idea, functionality.
Desvantagens
What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer.
The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.
- Setor: Roupa e moda
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Clean Cloud review for Krispy Kickz Sneaker Laundry
Avaliado em 04/05/2022
Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamlined approach to our processes therefore providing better service offering to our customers.
Vantagens
Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.
Desvantagens
Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.
Razões para mudar para o CleanCloud
Complexity and cost to implement.- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I'm Impressed!!
Avaliado em 30/08/2016
I have been looking at software for over 3 years that would accommodate most of my needs; easy to use, value for my money & customer support. Honestly, my husband was using a DOS system for over 20 years in which worked perfectly fine but definetly needed updateing. Believe it or not I have gone to all sorts of dry cleaning convention and found CleanCloud on my twitter feed one day. So I decided to research the software, do the trial and even go as far as paying for it to be able to test the product. Why you ask? Well after doing research for 3 years I found that an investment of $500 to test run their product was a lot cheaper than spending $25,000 for other software. I am SO impressed with their customer service; nothing imperfect bt I am in USA and they attend to me immediately and without hesitation. Go for it and get the software-believe it will be worth your time and money!!! I highly recommend it.
Vantagens
You can use your exisiting hardware, the customer service is fantastic (Simon & Peter are excellent), I have found nothing that is as innovated and cost effective. Although the look is very plain, I love it because most dry cleaning programs have to many images and can be confusing for our staff.
Desvantagens
My only con is that it doesn't intergrate with Inuit Quickbooks; which is the accounting software I use.
- Setor: Hotelaria
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Software
Avaliado em 30/12/2016
I have been using this software since June. It took a little bit of playing around to figure things out, but I was up and running in no time at all. Every month they keep adding new features and options. The best part of this software is the customer service, they respond very quickly, evenings and weekends. They have made many changes that were one-offs for my business. The support is perfect. This is the best value available, as I have compared all of the other services available. Save time and have them import your customer list, you can't test the software in real time. It's also great I can do everything from my phone if needed, or just to check the daily numbers.
Vantagens
Customer service
Desvantagens
The icons and buttons. It would be nice to see better graphics and make it easier to change colors. It would be nice to drag and drop the icons where I need them vs doing them by groups
- Setor: Serviços de Facilities
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great value for the $
Avaliado em 15/03/2022
Really happy with my decision to use CleanCloud to take my laundry business to the next level.
Vantagens
Price, ease of deployment...we were up and running in 1 day...including employee training!
Desvantagens
Can be tricky to connect with support....rarely needed however.
- Setor: Serviços ao consumidor
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Clean Cloud saved me TIME
Avaliado em 13/01/2022
Excellence experience. They also submit suggestions for improvements for features that they do not offer.
Vantagens
Order and customer tracking and inventory is the best use for us.
Desvantagens
There isn't an option for international payments. Once that feature is added I will definitely use it.
- Setor: Hotelaria
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing value
Avaliado em 12/10/2020
Working with Clean Cloud has been the best experience when it comes to cloud software for the laundry business. We have tried numerous products and no comes close to the quality, features and pricing provided by Clean Cloud.
Vantagens
Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.
Desvantagens
The software needs internet access at all times to work reliably.
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Happy User
Avaliado em 29/09/2020
Very happy with my purchase
Vantagens
I have 4 stores, 3 of them are on Cleancloud. I have had custom requests for features, and Cleanclouds tech support has been great listening and many often times implementing our needs, as our needs are usually the same as many other dry cleaner needs. The software is intuitive for the user and has ample features that we are still exploring to further streamline our organization
Desvantagens
Their support is in the UK, even though they are 24h available, I am in California and it isnt always easy to reach them on the phone during my daytime.
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
CleanCloud Review
Avaliado em 05/10/2020
It’s pretty good.
Phone customer service & tech support would make it even better.
Vantagens
It’s easy to use
It’s easy to manage
It’s easy to make changes
Customer support by email only.
Desvantagens
Cannot call customer support.
Text messages do not provide customer phone #
Customization of auto text msg go through vendor
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
CleanCloud
Avaliado em 02/11/2021
Very good experience
Vantagens
CleanCloud is an excellent software for dry cleaning and laundry service, easy to implement and to use . Very friendly and has all what you need as options
Desvantagens
Sometimes duplicate orders and the subscription fees is somehow high
- Setor: Roupa e moda
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Dry Clean software
Avaliado em 25/03/2019
Being able to communicate with our clients, and outsourced work, along with keeping tracking of finances and incoming moneys is such a seamless feature of this program. It was really great to see it in action.
Vantagens
I really liked this software. I used it for a short time under its Free Trial (14 days). It is easy to use, and very organized. Best of all the clean look of the program makes it very easy to select items, specify the process it will undergo. The customer organization is really great - one is able to email clients and keep track of their orders very clearly. Everything about this software allows for an all around understanding of finances and procedures.
Desvantagens
The only setback for our small business and the reason we opted to not continue to use it was the price. When we can increase business and generate more clients, then I can see us switching to this beautiful software.
- Setor: Hotelaria
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
CleanCloud
Avaliado em 07/02/2022
Im so satisfied
Vantagens
Its' very easy to use ang friendly user
Desvantagens
I actually like this software even our new staff can learn fast.
- Setor: Serviços ao consumidor
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
CleanCloud Review
Avaliado em 29/03/2022
Good so far.
Vantagens
Trainings and constant improvements on usability.
Desvantagens
Some features need upgrade yet they are basic functions.
Payment management limited to card payments which are limited geographically eg. Stripe
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Cleancloud - Laundry Pickup and Delivery Leader
Avaliado em 30/09/2020
It has been a great experience
Vantagens
It encompasses all necessary features required to automate laundry pickup and delivery process.
They add on features every 2 to 3 weeks and take customer feedback into account while developing new features.
Support TAT and quality is awesome
Desvantagens
Marketing features are basic.
App level customization regarding preferences and other stuff is not available