Avaliações do CleanCloud

CleanCloud

4,7 (215)
Escreva uma avaliação!
Sistema de POS para lavanderias automáticas e a seco

Classificação geral

4,7 /5
(215)
Relação qualidade/preço
4,6/5
Recursos
4,5/5
Praticidade
4,7/5
Suporte ao cliente
4,6/5

94%
dos usuários recomendam este app
Classificar por

215 avaliações

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

CleanCloud

Avaliado em 15/02/2023

Super indico, pois é uma software com vários produtos.

Super indico, pois é uma software com vários produtos.

Vantagens

E possível acessar de qualquer dispositivo, isso facilita o controle e gerenciamento

Desvantagens

O suporte em algumas ocasiões o atendente era funcionário dos EUA.

Mark
Mark
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Just keeps getting better and better

Avaliado em 22/08/2018

Overall, it's been a blessing! I have trained new staff in as little as an hour. The new...

Overall, it's been a blessing! I have trained new staff in as little as an hour. The new improvements are saving my staff time which saves me money! I love the fact that I can log in on my phone and do pretty much anything necessary from the field! LOVE THE TECH SUPPORT STAFF BTW!!! They are so responsive and have gone out of their way to help us be successful in implementing this software into our company!

Vantagens

I was blown away by the ease of use and functionality of CLeancloud! They are making little tweaks and improvements frequently and my staff and I love it!

Desvantagens

Even after you delete an item if say you enter it in twice, it will still show up on the receipt.

Victor
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

excellent POS system

Avaliado em 21/10/2024

I love the customer service and the fast customer support

I love the customer service and the fast customer support

Vantagens

The application is very easy to use
I love the dashboard

Desvantagens

inventory reporting and functionality
The system can use more reporting options built in so you don’t have to export your data

Resposta do CleanCloud

Great to hear you're getting on so well Victor. Thanks for the feedback re: reporting, I'll escalate that internally.

Stephen
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Satisfactory

Avaliado em 21/10/2024

Overall very good, they update features from time to time.

Overall very good, they update features from time to time.

Vantagens

Ease of use, very easy to change things and update items.

Desvantagens

Lack of basic features but it’s getting better.

Modesto
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Making life easier for Laundromats.

Avaliado em 22/10/2024

Im very happy with clean cloud once you get used to it its very easy to use, adding new items,...

Im very happy with clean cloud once you get used to it its very easy to use, adding new items, updating my prices,text notification, pick up and delivery, having an app, I feel like clean cloud have it all to run a Laundromat/dry cleaning business.

Vantagens

I like clean cloud text/email notifications when orders are ready, my costumers love to know when their orders are ready for pick up.

Desvantagens

the only thing I dont like about clean cloud is the file format they use to download reports. Im used to PDF files.

Mike
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best dry cleaning software!

Avaliado em 21/10/2024

Been with cleancloud now for 7 years and could not be happier. Great software, great service and...

Been with cleancloud now for 7 years and could not be happier. Great software, great service and competitively priced.

Vantagens

Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…. I can with a few simple clicks.

Desvantagens

They are based in London so their response time sometimes lags.

Resposta do CleanCloud

Amazing, glad to hear you're so happy with the system Mike!

Evan
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Clean Cloud helps transform Laundromat

Avaliado em 22/10/2024

Overall It has been great! It has helped to give me a more accurate assessment of my business and...

Overall It has been great! It has helped to give me a more accurate assessment of my business and the customers love it!

Vantagens

The ease of use and all of the available metrics about sales and the store it provides

Desvantagens

I don't like that you can not skip reciept printing and still use cash drawer

Irma
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good tool work

Avaliado em 21/10/2024

I have a good things to say about clean cloud because is my best work tool.

I have a good things to say about clean cloud because is my best work tool.

Vantagens

The easily to use and doing the work for me

Desvantagens

The fastest to register the products and help that they give us.

Resposta do CleanCloud

Thanks for the feedback Irma

Marlyn
Classificação geral
  • Setor: Artes e artesanato
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Cleancloud the best system for cleaners

Avaliado em 21/10/2024

Excellent and fast answers whe i have problem with the system

Excellent and fast answers whe i have problem with the system

Vantagens

Efficiency in the processing
All in one

Desvantagens

In the tag ticket dont show all the costumer information but its not big deal

Resposta do CleanCloud

Thanks for the feedback Marlyn, I've passed this back to the team

Amit
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Multi-Store

Avaliado em 21/10/2024

Vantagens

Easy to use, ability to quickly add additional store, along with cloud access to data. You can add additional in less than 10 minutes of time, it is really great if you are adding stores with similar retail offerings.

Desvantagens

Directly not being able to cancel or refund orders submitted.

Resposta do CleanCloud

Thanks for the feedback Amit!

Hyungjun
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very good software and features for drycleaner

Avaliado em 21/10/2024

I enjoy Cleancloud for two years. I can use and check my account every where.

I enjoy Cleancloud for two years. I can use and check my account every where.

Vantagens

Fair price and fast update, customer request feature is very useful.

Desvantagens

Cloud base software has Always risk when internet down.

Resposta do CleanCloud

Glad to hear you're getting on so well with it, thanks for the feedback.

Wajahat
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

All in one, Easy to use dry cleaners software

Avaliado em 08/10/2020

The team behind this software obviously cares about the product they are delivering. Anytime I had...

The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.

Vantagens

All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.

Desvantagens

There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.

Mark
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

CleanCloud Delivers

Avaliado em 29/09/2020

We started off slowly implementing and still haven't implemented 100% yet but for the price...

We started off slowly implementing and still haven't implemented 100% yet but for the price compared to other similar software, this can't be beat. Why pay monthly royalties that you've worked hard for, when you can pay a flat rate fee. This is how it should be done and we appreciate them.

Vantagens

Great software that is easy to use once you've played around with it for a bit. They are constantly adding new features and making things easier. We wanted something simple that would alert customers when items are picked up and dropped off and this does that very well. It is also great for routing and overall management of orders in our warehouse. We really like it and so do our customers.

Desvantagens

Really only support is by email. I was able to get a phone call when I had an issue that wasn't easily resolved. I have a small list of "like to have" items that they have been receptive to looking at and hopefully some of those will get implemented down the line.

Mario
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Perfect for delivery laundry

Avaliado em 15/06/2022

Very simple to use and quick opening of new market
System in French language

Very simple to use and quick opening of new market
System in French language

Vantagens

It’s a complete solution for laundry with delivery service

Desvantagens

If we can have a feature to make a refund ticket when a customer was refund

A board to see all the delivery and pick-up of the day/week for one and/or all stores

Kirk
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Cleancloud POS

Avaliado em 21/02/2024

Vantagens

Cleancloud is cloud based and this is very important feature for the business.

Desvantagens

Cleancloud provide the required services that we need for the business, so the business doesn’t have cons for this cloud based POS software.

Howard
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Four years of satisfaction

Avaliado em 23/02/2024

Vantagens

Customized setup and ease of use. Administrative oversight

Desvantagens

Needs to separate dry cleaning and laundromats

Resposta do CleanCloud

Great to hear, thank you for the feedback Howard!

Kenzie
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Software!

Avaliado em 22/10/2024

I think its a great software. The cuatomer services is kind and helpful. The software is easy to...

I think its a great software. The cuatomer services is kind and helpful. The software is easy to naviagate.

Vantagens

I loved the ease of customer support and accessable help

Desvantagens

Some functions were not very customizable and could not be adapted

Resposta do CleanCloud

Thanks for the feedback Kenzie, glad to hear you've had such a positive experience with our support team. I'll be sure to pass the feedback on

Dylan
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Cleancloud POS

Avaliado em 05/03/2024

Vantagens

It is catered to laundromat and dry cleaning operations. It has a unique workflow that makes processing wash,dry,fold and dry cleaning orders easy. We really like the Cleancloud's team support and ability to add features quickly when requested.

Desvantagens

The iOS version of the POS app is sometimes clunky and requires a reboot to reflect changes made in the web based version.

Resposta do CleanCloud

Thanks for the review Dylan, we'll pass your positive feeback to the support and tech teams!

Nicholas
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Intuitive and always being updated

Avaliado em 19/10/2023

Setup took a little longer than expected because I had to manually go in and set the pictures for...

Setup took a little longer than expected because I had to manually go in and set the pictures for each button. Overall I am very happy with the product, and love how I am getting notified everyday on updates and improvements they are making to the system. Next for me is to start getting the custom app developed for my business. Clean Cloud is helping us to bring our business into the 21st century and stand out against our competitors.

Vantagens

Everything is where it should be. Finding what is needed is possible with just a few clicks. Training employees on this software is also a huge bonus, because the buttons have pictures, and it makes it quick to learn how to do the basics when I have turnover at one of my stores.

Desvantagens

To have pickup and stops from my driver to my other stores, I have to set up my stores as a customer. This creates orders like it would for a regular customer. So everyday, I have to go in and delete the orders that were created for the store after my driver picked up the items.

Resposta do CleanCloud

So glad to hear that you're seeing the benefit from CleanCloud Nicholas. Lots more updates planned!

Hussni
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The Dry Cleaning Co.

Avaliado em 31/12/2023

Vantagens

It’s a quite comprehensive system that regulates the business workflow effectively.

Desvantagens

System still requires some fine tuning but the CleanCloud team is quite receptive and helpful.

Lori
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Cloudy cloud

Avaliado em 20/02/2024

Vantagens

Set up service was a great help. Connected easily.

Desvantagens

When you want to look up an invoice, you have to hand type it in otherwise it goes into Cleaning

Amyn
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Top quality epos system

Avaliado em 20/02/2024

Vantagens

Remote access
Easy to change items
Good overview of finances

Desvantagens

Unable to do stock take
System automatically sets wrong discount amount

Resposta do CleanCloud

Thanks for the review Amyn!

LeAnn
Classificação geral
  • Setor: Serviços a indivíduos e famílias
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

LeAnn's Clean Cloud review

Avaliado em 21/10/2024

My experience with clean cloud was very positive and the exact tool I needed to run a business.

My experience with clean cloud was very positive and the exact tool I needed to run a business.

Vantagens

The customer service when setting up Clean Cloud was so helpful. The staff really went above and beyond to help answer all of my questions.

Desvantagens

Not being able to cancel automatic orders.

Karen
Classificação geral
  • Setor: Artigos esportivos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Easy to use

Avaliado em 06/03/2024

Pretty good as a whole but needs some work.

Pretty good as a whole but needs some work.

Vantagens

Easy of use and integrates well to our system.

Desvantagens

Clunky and limited in areas and takes too long to make improvements

Resposta do CleanCloud

Thanks for the feedback Karen!

Cecilia
Classificação geral
  • Setor: Indústria têxtil
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Good

Avaliado em 26/04/2023

I like clean cloud because it is easy to work on it, but the service is not that good, and we don't...

I like clean cloud because it is easy to work on it, but the service is not that good, and we don't have anyone to talk, because sometimes is difficult to write your need.

Vantagens

Give us immediate information about the business

Desvantagens

I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.