Avaliações do Device42

Automation and Integration is what I consider is the most important. We have created multiple integration with other tools that allow us to have IT information in one single place.

- One thing I think should be improved is the customization of discovery. It would be very useful if we can modify what is being discovered by autodiscovery and agents, not only device technical information but bussiness related information.- Other thing is the difference between the different ways of reporting, for example, we don't get the same results from Devices table export, Classic and Advanced reports, and DOQL queries. Sometimes is confusing for several users to know what is the best way for reports.

The product met all of our requirements for a CMDB. The Device 42 team provided great support during our proof of concept testing and implementation. The implementation was not as complex compared to other enterprise CMDB tools. Ongoing support from our D42 team is great. We also have met with their product team to provide feedback for future features and enhancements.

We are looking forward to Device42 to continue to enhance the dashboards and advanced reporting tool.

For us, Device42 is really one of the best data center infrastructure management platform out there in terms of flexibility. It’s extensive RESTful API offers wonderful possibilities and has allowed us to integrate into our internal systems as well as a number of other areas in our organization including VMware vRealize Automation
It’s a highly accessible inventory and asset management application that offers a lot of functionality with minimal hassle and a reasonable cost. And the best part is it just keeps getting better with every iteration.

At the moment, bringing up connections on a single device or rack can be done easily without a hitch, but we’d like to see more of it in a much larger scale. Their customer support has been really good though in addressing all other issues and they promised to get back to us if this gets included in development.

Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

Had to build new VM for upgrade! This took some time, and a little help from CS, i had to go to a certain version, then upgrade to the new, a little confusing!

The provision of support is truly exceptional and proves invaluable in addressing inquiries of varying magnitudes.
This particular tool proves to be highly beneficial when seeking to comprehend the intricate interdependencies between applications and servers. It effectively offers a comprehensive overview of server communication, thereby providing valuable insights into the overall system architecture.
Offers assistance in resolving installation and operating system identification challenges. One can effectively utilize a significant amount of information without necessitating the initial deployment of agents.

The present iteration of this program exhibits certain limitations. On occasion, it necessitates the utilization of manual procedures, which can prove to be arduous and time-consuming.

Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.

D42 support is very quick and to the point.
Anyone who doesn't have discovery experience, can work on this tool easily.
This tool helps a lot if you are going through server migration planning phase.
This tool helps a lot if you want to figure out the application or server dependencies.
It gives a very good picture of server communication, capture all the inbound/outbound communications.

Few reports can only be downloaded from DOQL script, there should be a direct download option for all the reports.
No option available to test the targets server to ensure that scanning will be successful considering all the prerequisite.
sub-appliance( WDS) dependency for windows server scanning.
No CLI option

I have used several of the DCIM offerings out there nowAn excellent tool for those users tired of being stuck within the confines of a closed off product. The flexibility Device42 offers their customers is hands down the best in the market. With the offering of an API, we have been able to integrate Device42 into numerous areas of our company, and internal systems. If your tired of closed systems that require tons of support, or those that can nickle and dime to with add-on features...then Device42 is for you. See something missing, simply present it to them, as their DEV team works directly with the customers to help them get what they need.

Product is easy to learn and put to use
We work on a shoestring budget, so cost was a big factor in our decision to use this product
Support has been excellent from day one. We have submitted recommendations for the product and actually seen them written into the code.
New features being added all the time
API's allow us to integrate with VMware vRealize Automation

I can't really say that I have a Cons list. We have had some small issues here and there with scans and just things that we would like to see added. But support and development came through and helped us work out those issues! So, this is really a PRO

Device42 has a very comprehensive set of features. All aspects of your inventory can be tracked, most things are first-class citizens, and can be related to one another. I like the fact that it’s an appliance. Their support is excellent — you can tell that they put customers first.

I have a few feature requests that I’d like to see some movement on. One of the most important ones, for us, is API tokens (instead of username/password).

Extremely quick responses and resolutions from support team. Auto-discovery features have proven to be very useful for us to quickly gather lots of information regarding our environment. Very granular reporting features keep our users happy.

Although I understand why it's this way, it is annoying not having the ability to drop to a command prompt on the main system or the remote collectors. However, I believe they may attempt to engineer a solution for this soon.

It allows you to keep trace of all the device, hardware, using SNMP. We could save all the circuit and vendor information all as well as racks information.

IP address could get a bit messy. Device information could get a bit overwhelming. So setting it up and get it up and going does require quite a bit of work. Circuit LAG doesn't really work.

It is extremely thorough. It addresses all and more of the needs that I have come up with. It is also very well connected. All devices can be connected from the device down to the switch and router etc.

It does not have the flashiest interface I've ever seen, but it makes up for that in content.

The flexibility of the product overall. It's ability to integrate with so many other products through it's open API was a key reason for purchase. I love the ability to make mass changes to devices by exporting the data out to a spreadsheet format and re-importing versus having to touch each device individually.

There are a few limitations to the current version of the product but support has been wonderful to deal with and they truly listen to their customers requests for future functionality. We are still learning the product so I can't speak on all functions as of yet. Building single scan jobs to encompass, SNMP v2/3 as well as SSH would be great versus having to build 3 different scans for the same subnet space. I'd like to see IPAM show all IP addresses for a particular subnet showing both used and unused IP's. Currently it will just show you used so you need to scan through and look for a break in the sequence versus looking for an IP with a green bubble showing it's available. These are small Cons and definitely not a show stopper for us. Just nice to haves.

We use this tool as global IPAM solution also for automated processes and its working very good. API is clearly documented and support is always willing to help

Some usability concepts are not so common as compared to other IPAM products (e.g. Bluecat), which needs more time to get familiar with the concept (e.g. subnet move, split, merge).
But support is always open for guidance and feature requests