--- description: Avaliações detalhadas do Device42 com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Device42 com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Device42 - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Ativos de TI](/directory/325/it-asset-management/software) > [Device42](/software/111013/device42) # Device42 Canonical: https://www.getapp.pt/software/111013/device42 Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/111013/device42?page=2) > O Device42 é uma solução de infraestrutura de TI para gestão de ativos, dispositivos, endereços IP, cabeamento, interdependências, acesso baseado em função, auditoria e muito mais. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 59 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Freshworks - **Location**: San Mateo, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Dinamarca, Emirados Árabes Unidos, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, México, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia and 3 more ## Recursos - API - Agendamento de manutenção - Alertas/notificações - Arrastar e soltar - Asset Lifecycle Management - Auditoria de problemas - Colaboração entre vários usuários - Configuration Management Database (CMDB) - Controle e acesso remoto - Controles/permissões de acesso - Criação de diagramas - Códigos/ícones com cores - Descoberta automática de dispositivos - Descoberta visual - Exportação de mapas - Geração de relatórios de tempo de funcionamento - Gerenciamento de aplicativos - Gerenciamento de configuração - Gerenciamento de correções - Gestão da manutenção ## Integrations (6 total) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Opções de suporte - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Ativos de TI](https://www.getapp.pt/directory/325/it-asset-management/software) ## Categorias relacionadas - [Software de Gestão de Ativos de TI](https://www.getapp.pt/directory/325/it-asset-management/software) - [Software para Data Center](https://www.getapp.pt/directory/277/data-center-management/software) - [Ferramentas de TI](https://www.getapp.pt/directory/771/it-management/software) - [Sistemas de Service Desk](https://www.getapp.pt/directory/1249/service-desk/software) - [Ferramentas de Configuração](https://www.getapp.pt/directory/2067/configuration-tools/software) ## Alternativas 1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (685 reviews) 2. [ServiceNow](https://www.getapp.pt/software/9156/servicenow) — 4.5/5 (344 reviews) 3. [Alloy Navigator](https://www.getapp.pt/software/113079/alloy-navigator) — 4.5/5 (64 reviews) 4. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (763 reviews) 5. [Pulseway](https://www.getapp.pt/software/101507/pulseway) — 4.7/5 (310 reviews) ## Avaliações ### "Pretty much THE best datacenter inventory software" — 5.0/5 > **Yuriy** | *30 de abril de 2019* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: Easy to use. Easy to find information. Easy to capture information. > > **Desvantagens**: Appliance can be moody sometimes, with disk space issues and database issues. ----- ### "Easy to Use" — 5.0/5 > **Nick** | *22 de setembro de 2022* | Telecomunicações | Recommendation rating: 8.0/10 > > **Vantagens**: Setting up the server and the scans, and it handles itself. Being able to track users, the machines they use and software they have installed has been very helpful. > > **Desvantagens**: At times it doesn’t know how to categorize some laptops. The software really struggles to know how to label a Surface Pro. > > Been a great product and overall experience. ----- ### "Good Product, Excellent Support\!" — 5.0/5 > **Mark** | *19 de setembro de 2017* | Bancos | Recommendation rating: 5.0/10 > > **Vantagens**: It is easy to use, and the support folks will work with you to find a root cause – and stick with it. Great Support\! > > **Desvantagens**: We were told that most APC UPS's were supported, but we had problems with a few of their devices. In the end, Device42 did a program rewrite and corrected everything. Well Done\! > > Device42 is a solid contender in the DCIM market, and will gain more ground as their reputation spreads. Most DCIM’s require extensive training, professional services, and lots of ongoing help. Not Device42 – it is intuitive and easy enough to use – if you take time to listen and learn. When we were stumped, a quick support request on their portal was answered quickly. ----- ### "Device42 provides an amazing single pane of glass look into your environment." — 5.0/5 > **Christopher** | *30 de abril de 2019* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The feature set for Device42 is fantastic, we were pricing out only ITAM systems when we came across the product line, and for less money than any of the other ITAM systems we looked at, Device42 came with an ITAM, IPAM, a software licensing tool, and a support team that actually answers questions and provides access to live agents rather than some anonymous support team. Their support people are great, even for casually emailed questions to their support address, I get actual responses (not just a canned "We got your email" response) in typically a couple hours. They have helped me a TON with setting up the software, which is amazingly helpful in tempering the only "con" we have found with Device42 so far (more on that below). > > **Desvantagens**: We have been using Device42 for a few months now, an the only "complaint" I would say that I have found is that the setup was very involved, and required substantial support from the Device42 support team. That said...they were available literally every step of the way, and helped me get through anything I got stuck on over remote session. > > Overall, Device42 has been a fantastic addition to our IT software stack. With the feature set included with the product, we ended up with a very powerful tool that has fulfilled needs way above and beyond our initial project scope, and at a fraction of the price of other competing products. If you are looking for an ITAM system, and you don't at least do a Proof of Concept rollout of Device42, you're making a mistake. ----- ### "D42 - system for daily use" — 5.0/5 > **Gennady** | *12 de agosto de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Too much to type. Too much to type. Too much to type. > > **Desvantagens**: Module patch panel design have to be re-build. You have to create/fix (if you think you have it) a bundle "Storage Room" - "Storage Cabinet". > > I can not leave, I am blind without this software. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/111013/device42?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/111013/device42) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data