Avaliações do Paychex Flex

A dinâmica de uso e praticidade,facilidade em usar

Alguns mecanismos podem ser otimizados para não ter um dalay

Gostando demais do serviço. Me surpreende a cada dia !

Poderia ter menos burocracia, algumas coisas podem ser diferentes

Ease of Online Program and Excellent Customer Service

No Time Clock Integration. We needed more from that area for our employees. The retirement opportunities is excellent

a clear view of your paycheck and info for your paycheck

the system crashes frequently, super slow start up and doesnt remember face ID very well.

Though it's been quite a while, the program was really easy to manage.

Paychex is what it is. I was only able to use it to input work hours and or vacation time.

The app is user friendly. There is a face recognition button on the app to use- I forget my passwords, and this is a nice feature.

I have to be honest with my review- I do not know if this is Paycheck or my employer on how they set things up. I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different way. It is sort of strange. it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view.

Pay Chex Flex makes it super easy to view and manage pay stubs. You can easily find what you need by date.

There was nothing I didn't like about Paychex Flex.

The ability to carryover data from pay period to pay period.

Would like a time picker rather than key in 9:30 am to 5:30 pm…or be intuitive to know if I put in 9:30 am and key in 5:30, it would presume pm.

Easy of information when looking at what income and taxes are

Getting logged in and the verifying is hard to get use to

That I can review my W2 and all my paystubs in the same place whenever I need to and I can print them or download them easily. I love the clock in machine to.

The APP takes forever to log in a lot of the times. I would be on time coming back from lunch but by the time the app would open and I clocked back in I would be , sometimes up to 4 minutes late. Those minutes add up when you only get paid once a month.

We had a difficult payroll and many on the implementation team became frustrated all except our Payroll Manager. She was patient and work with us to get a great product. Even when we decided to leave Paychex, she follow-up to see if we still needed their services until our new payroll vendor was able to get our payroll set up in their system.

The system is hard to use. Many of the features convert back to original features. The system nor the training received from the implementaion team did not allow the Administrator to make minimal employee information changes. This was frustrating. Also, the assist feature was outdated and was hard to follow the steps to rectify an issue using the help assistant. As well, CSR was not able to assist with any issues either. Very frustrating.

It is easy to use and maintain. Set up was also easy with great support.

Some of the more involved things need support...but...it has always provided.

Paychex flex is relatively easy to use and the App has good features.

Product is quite good. I only wish it was easier to sign in.

I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking.

There are some notable cons:

The customer service is absolutely horrendous. It can take days to hear from your account manager. If you speak with a customer service representative, they always suggest contacting your account manager.

The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was using the website.

The ease of use on-line as well as via mobile device.

Would like to be notified in advance of any updates/changes well in advance.

It was very easy to use and navigate. Clocking in and out was a breeze. It was also very easy to adjust time if someone forgot to clock in or out.

The 401k features were confusing to some people. They thought it could have been a bit more intuitive.