Simple but not simpler
Eshop Owner Routee Review
4 years of Routee usage. Few or none problems at all. Easy to use.
The loaded templates
The option to send message to multiple people at once
The custom sender ID (i put my business name)
The good Routee customer service at Greece.
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.
Easy to use. Software backend looks good.
The attitude of customer service is really bad. They don't want to help at all.
Resposta do AMD Telecom
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded.
At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities.
We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.
People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective
Good Detailed Documentation and Examples
Examples did not Include VB.NET and some errors in JSON strings
Routee sms gateway
positive. Definitely i recommend it
it support all providers of Greece and Bulgaria
premade messages for customers
full history and delivery report
a bit complicated. Obviously the programmers don't have in mind the user but the functionality
The most user friendly platform
It has been a great time using the platform.
The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.
Have not found any up to now, the creators are upgrading it very often adding better and better features.
I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE
I can't find any suggestion that I can say is not good for this platform
I was a local supplier in Venezuela for them.
Very good experience, I would definitely be your local supplier in Venezuela.
It is easy to use, communication is 100% online. Your support is excellent.
The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.
One of the best SMS providers
I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.
Support was fast but not enough for me to salvage the situation with my client.
Value for money
Easy to use
A short experience but so far so good
SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions
There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS
It's a great tool with just a few points that could get better.
It has all kind of features, probably more than one uses, and it's operational for either small or big businessess
Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem