One Modern System for Payroll, Benefits, HR & IT
5/5 (91 avaliações)Vantagens
Does everything you need... really... Onboarding, Background Checks, Employment/Education Verification, Payroll, PTO, Single Sign-On, Hardware Management, 401(k) through Guideline, Health Insurance, Dental/Vision/LTD/Life Insurance, on and on and on.
Service is immediate... while other companies fail at email only service, Rippling nails it... in like 3 minutes usually... way faster and more precise than a phone call. Sometimes the founder even takes care of my requests... no really... the founder.
Employees never ask me to train them anymore, it's so slick and easy to use. Really happy.
Desvantagens
The only con is that I can't change an employee's username to their work email... it's always their personal email that they set input when they sign their offer letter... but the more I think about it it doesn't really matter.
would recommend to anyone vs gusto or zenefits(which has awful customer service) - you speak to someone you get an answer vs. other programs which reroute you to someone new who has no idea about your problem.
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customer service is top notch with rapid responses to questions. can link up to other apps very easily which is fantastic.
Desvantagens
would love to incorporate PTO into a team calendar in the site
Hey, thanks for your feedback! You actually can customize and share your PTO into a team calendar. See https://help.rippling.com/pto/calendar/. If you have any questions, just reach out to our support team.
Vantagens
My job recently switched to Rippling from Gusto, and although I love Gusto, Rippling was a really nice surprise! You get emailed when you're paid, like Gusto, but it tells you the details in the email body moreso. The interface is also super easy to use. I like that there is an "advice of deposit" embedded in the webpage so that you don't have to download a PDF to see the details. It's great to have the crucial details like net pay and pay period upfront. There's also a neat bar that shows how much went to taxes and how much went to you. The drawings are super cute too and lift my mood.
Another nice thing is you can easily change your tax status on Rippling, so it feels very integrated.
Desvantagens
I don't love the paystub pdf look. It has a giant "THIS IS NOT A CHECK" watermark, and overall looks a little unprofessional. Makes me a bit nervous when I have to submit paystubs to anyone as proof of income, and I worry they won't believe me. I felt Gusto's PDFs were way more professional and legit.
Absolutely fantastic. Although there are areas for improvement, every time I reach out to Rippling with a request for help or new feature, I always get a positive response. If it's not already in the pipeline for development, they're more than willing to consider for future releases. I cannot recommend this application enough.
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I can manage my payroll, insurance/benefits, onboarding/offboarding, software & hardware deployment all through one interface. The document retention feature is absolutely amazing. Having new hires and current employees digitally sign documents and then store those docs in Rippling is an amazing timesaver and takes a lot of the headache out of tracking down slowpoke reviewers.
Payroll in itself is a breeze. We've had to incorporate into multiple states as we acquire more remote employees and Rippling has guides for employer account creation for all 50 (from what I can tell, at least!). Not only that, but it's a single flat monthly fee to run as many payrolls as you need.
Desvantagens
The formatting on the doc builder is a little glitchy and you don't have many fonts to choose from. While the software integration is an amazing feature, it's not always applicable to the accounts our team maintains. Sometimes the SaaS provider will require you to use an Enterprise+ account to take full advantage of the integration... obviously not something Rippling can control, but it's a bummer nonetheless.
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Rippling was obviously designed to solve issues faced by HR / Payroll departments. Everything is integrated and easy to set up. We had no real HR system and were using ADP for payroll. We implemented Rippling and switched over in a few weeks and had no issues at all. We implemented the PTO feature since we were tracking it manually and now have an easy way to approve and track time off. We also ran our open enrollment through the platform and employees found it really easy to use compared to other tools we used in the past.
the team at Rippling has been really cooperative and responsive and now we are looking at all the ways to expand the tool internally to track compliance, improve time tracking and hook up other apps.
Desvantagens
No real issues so far! It has truly been a good experience so far.
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I love how easy it is to onboard new employees with Rippling and the rental program for laptops and other hardware.
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I would like some kind of timekeeping functionality, which is what we liked most about the last software we were using.
Hi Bree, Thanks for your feedback! Wanted to let you know we integrate with the best time-tracking applications out there, so you can use the best platform and the best services. Contact [email protected] if you have any questions
Staying on top of all the documentation when bringing new employees or contractors onboard was a real hassle and we were not consistent enough about it. Also our previous payroll providers charged more but actually did less - I was spending way too much time on tax filings and cutting checks etc. Rippling handles all our payments for employees and contractors, as well as HSA contributions, and payroll tax filings. I recommend it highly.
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Rippling makes it very easy to onboard new employees and contractors, run error-free payroll and makes all payroll tax filings effortlessly and accurately. Their browser-based dashboard is extremely easy to use and in the handful of times I have needed it, their customer service was exceptionally responsive and helpful. Their integrations with Slack and Gmail were also really impressively simple to set up and very handy.
Desvantagens
When making the switch over to Rippling from my previous payroll provider, I had to manually import the contractor records from the year-to-date and I made some mistakes. But, they were very helpful in this process and we got it sorted quickly.
We were trying to solve the issues of onboarding people, managing hardware and ensuring compliance. We had decided to hire someone to do this, until at the last moment, someone told us about Rippling. This software has automated the employee onboarding process, it manages hardware and installs the security software on it, and it helps us with our audit reporting. We are huge fans!
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Software is very comprehensive and very flexible. If you want to use a module, you can use it, if you do not want to use it, you do not have to. I oversee the engineering team and compliance, and this helps simplify both. We were about to hire a person, whose full-time jobs was going to be onboarding and compliance, but now we just have Rippling do it.
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We have not found any cons yet. This product has solved all our needs.
Rippling was a smooth transition from our previous platform to this one. Have enjoyed working with it for the past month or so
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I like that it is compatible with all software that we already use in daily operations. It is also intuitive and easy to teach others
Desvantagens
Wish it was compatible with HighFive rather than just Zoom and Rydoo rather than just Expensify
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This software is simple and extremely accessible to everyone on my payroll from 20 years old to 60. Information is just a click away.
Desvantagens
We wish that there were a personal to call with questions rather than waiting for an e-mail response in the case of instances that require “quick fixes.”
I was working through switching some 1099 contractors to W-2 employees and making sure my company remains compliant with payroll tax. Team gave me all the right information to take to my CPA to ask the right questions and get the correct infrastructure setup to support Rippling's product.
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Team was extremely helpful and patient working with me to get onboarded. I'm a first time founder of a startup and the HR side of business is all new & complicated. They took the time to help me not only understand Rippling but what I needed to do with my other service providers (CPA's, etc.) to get things in order to setup Rippling properly.
Desvantagens
Very little but I guess that I had to depend on them for so much. I wouldn't really have it another way but I guess there could have been more self-help information on your site that's broadly educational information.
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I liked the fact that it's very turn key once you get everything set up. I like the fact we can connect our software apps for ease of on-boarding new employees. Rippling will take care of everything I need and I have a peace of mind about our business by using Rippling.
Desvantagens
Since they just switched to their new pricing model, we have found it a bit unfortunate to get billed for something we didn't realize we were using. We don't like the fact of getting billed monthly for a contractor that's no longer with us, maybe it goes back once they're not working with the company anymore. Still trying to figure this out... I wish there were more training videos, and a few of the billing features were a bit easier to find. It's part of supporting a startup... :)
Can always find what I need as an employee who uses the software.
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Ease of use. No slow down. Everything is categorized accordingly.
Desvantagens
No problems so far. Nothing I don't like about it. Maybe that there is no option to print chosen pages from employee manual instead of all pages.
Our experience has been great! Their support has been extremely responsive and they're constantly making improvements. We've had no trouble getting them to add new supported apps to their library.
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The seamless handling of onboarding and off-boarding people that includes: sending offer letters, signing policy documents and employment agreements, and provisioning access to our SaaS products by department.
Desvantagens
The offer process could be improved. It is difficult to find/resume/abort an offer that was stated but not sent and declined offers are treated the same as terminated employees.
Rippling has been fantastic for our company. As an employee, I love being able to see all of my pay stubs in one place and easily sign/add necessary documents when needed. As a manager, I like being able to refer new hires to Rippling for an organizational chart and the onboarding information they need. It has made our onboarding seamlessly and fast and improved our internal processes. We're big Rippling fans!
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We love the organizational chart feature and the easy portal for both managers and employees to view pay stubs, payroll information, and documents. It's easy to update pay rates when someone gets a raise or has a job title change, as well.
Desvantagens
Nothing--I haven't had a problem yet. It's a huge improvement over our last software solution.
Rippling has definitely helped us keep everyone's records in order and makes it easy to send out new documents/communications to our employees.
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Ease of use for employees and administrators. New features being introduced. Great support. Fast response time.
Desvantagens
Maybe, still working out little kinks in the software? This is a reach, by the way.
Rippling is easy to implement for any small business looking to streamline their payroll/benefits platform. From new employee onboarding to integration with payroll processing and benefits, Rippling delivers a simple to use, clean, easy to navigate interface. Best experience of any service I've used so far.
Vantagens
Simple to use Interface
Email notifications
Easy to navigate
Adequate reporting
Desvantagens
So far there's been nothing but a good experience with Rippling.
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User interface is so much easier to use than the last service.
Desvantagens
The variables in the documents are a learning curve.
We were able to get our team onboarded at little-to-no cost, and ramp up quickly on the software. From there, we found out that we could integrate time tracking solutions directly out of Rippling as well. So all around, a big help to our team.
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Quick learning curve to getting started (especially for an HR solution), highly relevant email notifications to remind you when things are coming up, and a team that is dedicated to make sure you get up to speed quickly.
Desvantagens
It doesn't seem like the team is using Zendesk or a way to manage their emails. For now, it's okay but as they grow I'm hopeful they will so I can continue to hear back quickly from their team!
I love that it's all integrated. I can see my payroll, my PTO and all my health insurance information in one place.
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I love how organized Rippling is. Everything I needed was easily laid out for me in a way that was simple to understand and aesthetically pleasing to look at. It's not an overload of information, which I appreciate. I also love the mobile app - it makes my job a lot easier and allows me to take it on the go.
I also appreciated in the beginning before I had set up an account, Rippling sent me email reminders to get it done.
Desvantagens
So far, so good. No complaints. A small suggestion I do have would be having a "help" or a "chat" option somewhere on the home page. I haven't had to use it yet, but if/when I do, it'd be nice to have that button easily visible.
Hey there, thanks for your feedback. Just letting you know we do have a help center if you have specific question. That said we're always working to improve our product so value your suggestion! help.rippling.com
Vantagens
I love how much time it has saved me to do my job. The company I work for was using outdated, and not very user friendly spreadsheets to keep track of new hires, onboarding checklists, birthdays, etc., as well as using many different platforms for ordering equipment, payroll, benefits and more. Rippling integration was super easy, and is so user friendly that no one has asked for help using the software. I'm literally obsessed.
Desvantagens
Not one. We haven't integrated the IT portion yet, but that's our companies choice, nothing to do with Rippling.
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I love that everything is in one place for my organization.
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It was a little confusing at first but things have gotten a lot better.
This has been a very positive experience for our entire organization. It has streamlined all things HR for our company.
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This is hands down the best HR interface I have ever used. It is quick and easy to update personal information, access pay stubs, PTO requests, and benefits information and updates, all in one place. It is attractive, the UX is great, and it is extremely simple to get anything I need with just a few clicks. Love it.
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Haven't discovered anything I don't like yet.
Absolutely wonderful!
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I love using Rippling for my job! From password management, to HR management, to easily checking up on my pay stubs...life has never been easier to keep track of! Thank you, Rippling Team for all of your hard work in creating a product that makes my life 10 times easier than ever before. I will definitely be recommending Rippling to all of my friends!
Desvantagens
Honestly nothing! I like everything about this software!
I, like you, probably audibly sigh when I see a new piece of software being incorporated into your daily life, especially when it's part of your job (extra-loud, lengthy uggh was uttered by yours truly). However, I've gotta admit - this thing was supremely simple to get set up. In less than 5 minutes, I had configured everything that I needed to, including splitting my paycheck among multiple bank accounts (personally speaking here, but if I don't see the money going into my savings, I'm 92% less likely to spend it before it gets there). All in all, it wasn't bothersome to sign up, configure, and have access to my pay stubs so I'm quite pleased.
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Quick and easy to set up
Ability to customize what percentage of my paycheck gets divvied up among different accounts
Desvantagens
Nothing readily comes to mind, although I haven't had the chance to fully test all the features (I'll update if something comes up post-tax season and I have been able to see the tax implementation)