
Omnisend
Classificação geral
Filtrar por
Porte da empresa
Tempo utilizado
688 avaliações

- Setor: Animação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent for Email Marketing and Abandoned Cart Recovery Automation!
Avaliado em 18/08/2022
We use Omnisend for abandoned cart recovery and for email marketing.
Vantagens
After Jilt shut down, they recommended Omnisend for our marketing needs.
- All data from Jilt was imported without any problems, the contacts and tags as well.
- Unlimited contact list size for free unlike other services. Though the active contacts are limited to 250.
- Free 500 emails per month is enough for a small business like ours, also offered us 500 free push notifications and SMS which is rare.
- The email templates are easily editable, professional and sleek.
- Email customer support is nice and fast to respond, even for the free plan.
- All automations and workflows available in the free plan, no strings attached.
- Auto generated unique Discount codes with Woocommerce integration for free in the basic plan.
To summarize, I would say that any and every function is available right from the basic plan, no limitations. It was great to learn about them before paying without any caveats.
Desvantagens
There is not much to dislike, it is an overall amazing service.
- Had trouble initially with integration with Woocommerce, had to contact customer service as the documentation was not up to date.
- Interface is a bit complicated to navigate.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great product for scaling brands
Avaliado em 28/11/2022
It has always been great my clients see results and we can report on metrics.
Vantagens
It is a great product and a fantastic alternative to more expensive platorms.
Desvantagens
The editor tool can sometimes feel very constrained but it gets the job done.
Alternativas consideradas
MailchimpRazões para escolher o Omnisend
Klaviyo removed the clients brand because of the product they sell for no reason even though competitors sell the same product.Software anterior
KlaviyoRazões para mudar para o Omnisend
Omnisend offers more scalability in my experience- Setor: Atacadistas
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
It's good for now
Avaliado em 28/11/2022
It's okay so far.
Vantagens
I like the design of the email templates.
Desvantagens
The ease of creating and sharing link for landing pages could be more user friendly. There is currently no way to create a link for landing pages.
Alternativas consideradas
MailchimpRazões para escolher o Omnisend
I wanted to use a software with a better design.Software anterior
MailchimpRazões para mudar para o Omnisend
The design of the emails were fitting for fashion.- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best Value Product - Converting Lots of Klaviyo Accounts to Omnisend
Avaliado em 14/01/2023
We wholeheartedly recommend all of our clients switch to Omnisend. There are just too many reasons NOT TO SWITCH! They're amazing.
Vantagens
The most impactful feature right off the bat is the savings you will receive when compared to Klaviyo. Once you get over the massive amounts of $$$$ you will save each month, then you fall in love with the ease of how the platform works, how it explains everything in detail, how it walks you through email and sms flows, etc. It's brilliant in every way. Then, you will fall in love with the support they provide to all of their customers. Can't figure something out, or have a special workflow you can't figure out? They will help you!
Desvantagens
There is absolutely nothing that I would change about their service.
- Setor: Impressão
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Screen Print Direct - Review
Avaliado em 28/11/2022
Again having email, sms and push notifications all in one platform is huge plus. That alone is why we have stuck with omnisend along with the amazing customer service and constant improvement of the platform
Vantagens
Ease of use, saved templates, a/b content testing, audience segmenting and the ability to send email, sms and push notifications from one platform.
Desvantagens
The only complaint I have is landing pages. I wish there was an option to build a more robust landing pages where we can send customers to buy a single or few products.
Alternativas consideradas
KlaviyoRazões para escolher o Omnisend
Mailchimp no longer integrated with shopify and drip was not a good fit for ecommerce marketing.Razões para mudar para o Omnisend
All in one platform. Email campaigns, automations, sms and push notifications.- Setor: Serviços ao consumidor
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use, helpful support
Avaliado em 28/11/2022
Omnisend does a wonderful job of walking you through the set up process and explaining how to create the best automations and segments for your use case. [SENSITIVE CONTENT] have been wonderful during our time with Omnisend.
Vantagens
Automations and campaigns are fairly easy to build out and create. The latest segmentation and filter features allow us to further target our contacts.
Desvantagens
There are some limitations to things that we could use to help us, most notably click maps within automations.
Razões para mudar para o Omnisend
The business model on send based over contact based (initially), our initial interaction with the sales staff and the willingness to work with us based on our unique needs.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing Email Mkt Tool!
Avaliado em 28/11/2022
Vantagens
I love how flexible is Omnisend. We can work in developing email campaigns and automations for our 4 brands, measuring results instantly, and improving our campaign constantly by analyzing metrics! Very user friendly and easy to manage for the marketing team. Omnisend has been a key in the success of our marketing plan and sales.
Desvantagens
I would love that the new email builder has a "view in browser" option.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The best option for E-commerce emailing
Avaliado em 28/11/2022
Using Omnisend for 2+ years now on different business.Whether it's for small business and bigger ones, it's a the best option quality/price I found. A special big mention for the customer support, available 24/7 and always very helpful. If you need anything, just ask and they will do everything they can to help you. Recommended 10/10
Vantagens
It's super easy and intuitive, everything can be done within minute. I do particulary enjoy the pre-segmented audience, it gives you idea for new segment and it's automatic. It's a great feature.
Desvantagens
Honestly, nothing at the moment, I am satisfied with every feature
Razões para mudar para o Omnisend
Best price/quality ratio , developed to be used for Shopify , reactive customer support
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Email marketer with better analytics and low bounce rate
Avaliado em 27/02/2023
Vantagens
Highly reliable email marketing software with a very minimal bounce rate.Provides detailed analytics that is essential for strategic planning, and that helps boost the ROI.
Desvantagens
Improve the templates available for creating landing and lead capture pages.
- Setor: Atacadistas
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Decent email marketing
Avaliado em 14/02/2023
Vantagens
Good customization tools. Easy and quick to set up email campaigns, and fairly accurate sales attribution scoring.
Desvantagens
Sometimes a little buggy when dragging boxes around on the email builder.
- Setor: Roupa e moda
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Good App - lots of options, good support & easy to set up
Avaliado em 02/08/2019
Vantagens
I love the live view of the software & find it captures much more data than I ever did on MailChimp as to who has clicked through & actions taken. The abandoned cart in particular is way more effective than mailchimp ever waas.
After years of having a social media company manage my newsletter, I moved to ominsend when MailChimp stopped working with Shopify. I was able to manage the migration myself and support was excellent, from simple questions too difficult set up's questions.
I like the many options for follow up drip series of follow-ups, abandoned carts, re-engaging customers. Love the gift box (although I do wish redirect/answer didn't go to a non-secure link as this comes up on my antivirus every time) & scratch & win.
The base price of this app is reasonable and offers a lot of options included with it.
Desvantagens
I love that this app has pop up's built-in but I wish they were more customizable to my theme. The wheel for example doesn't go with my color scheme so I haven't been using it. I have been trying to build a pop up exit offer to link to a quiz but can't get it to look right or work. I have tried several but have never put any into use as they either don't match my colour theme or I can't get them to do look how I want.
I would like to see an overall metric that shows growth of my entire list instead of giving stats by each catagory such as automation, campaigns etc. While this info is great I would like to see the overall list growth as an additional stat as I watch the size of my list growth each week.
The base price is reasonable but the next step up is a huge leap. I tried the upper price option for a month but found I wasn't making progress with the sms & messenger portion. It costs so much more I downgraded as it isn't affordable to test out. The ala carte add on's for these are way to expensive to acutally use (a person may as well just upgrade). I would like to see these options a bit more affordable as they take some time to build & start seeing results. There are apps that do messenging, sms & text at no charge or minimal/month & while I prefer to have everything under one app I would go with a less expensive due to the big leap in price.
Would like to see loyalty program integrated
- Setor: Medicina alternativa
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Loving Omnisend
Avaliado em 24/08/2022
Omnisend customer support is very responsive and helpful. Overall I really love this product and would recommend it to other businesses.
Vantagens
I love that we can create newsletters well in advance and automate them to go out. I also love the automation flows and the wonderful robust reporting. This product really has been helpful for growing our business!
Desvantagens
The new builder has issues that the old one never did. You can't put a background on your email, the movement of blocks is strange and not always effective, the product linking is both a good thing and a bad thing.
- Setor: Artigos esportivos
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best priced email campaign service
Avaliado em 28/11/2022
I much prefer this over apps like Mailchimp and Constant Contact, both of which were much more expensive for the services I require
Vantagens
I switched over from Mailchimp to Omnisend because of the price. It turns out, Omnisend's UI and email designer is much more my taste and preference. Very clean and easy-to-use drag and drop method for adding content into emails.
Desvantagens
I haven't been able to utilize every feature in my plan yet because automations and subsets do get a bit confusing. But that's just me in general with this stuff.
Alternativas consideradas
MailchimpRazões para escolher o Omnisend
Mainly, pricing. Our email list audience size has grown but we are in an awkward area where it's not enough to justify a big audience jump in plans. Omnisend has more audience size tailoring that can fit to the monthly price. This is crucial for small businesses.Razões para mudar para o Omnisend
Mainly pricing. As we got to play around with Omnisend more, it was definitely the UI as well.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Surprised at the difference certain features have made
Avaliado em 24/08/2022
I use the product every week and it has proved to be a valuable marketing tool which has helped generate revenue
Vantagens
Until recently I had not tried the email list sign up options... within 1 month using the wheel of fortune automation my mailing list has grown by 30%
Desvantagens
I'd like access to master classes to help me build my ability to use the various features. Or have one to one support to help me build campaigns the way I have it in my mind.
Razões para escolher o Omnisend
In this instance the costs were better and we liked the automation featuresSoftware anterior
MailchimpRazões para mudar para o Omnisend
Had the features we wanted at a price our small business could afford- Setor: Fotografia
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
OmniSend, is a god send!
Avaliado em 07/08/2019
Vantagens
There is a lot that OmniSend does extremely well, we used to use Klaviyo in the past and it was an absolute nightmare, the interface was disgusting and so clunky to use. When we swapped to OmniSend, we honestly will never go back to anything else. OmniSend's interface and ease of use are insane for the price that you pay. Would 100% recommend it to any of my colleagues and continually do!
Desvantagens
As a company with a very strong focus on how things look, there are a few design additions I think that could be added, along with some pre-created templates that are filled with content. Something similar to how MailChimp does it? Just a suggestion!
Alternativas consideradas
KlaviyoRazões para escolher o Omnisend
Previous product was clunky and had a horrible interface.Software anterior
Klaviyo- Setor: Alimentação e bebidas
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Omnisend HELPED our online revenue
Avaliado em 02/08/2019
Our overall online revenue has really skyrocketed since using Omnisend. Before we were just relying on social media posts when it came to online marketing. With Omnisend we are now GURANTEED to hit the inbox of everyone who has purchased from us and wants updates. This is the exact audience who will purchase from us again all due to our Omnisend e-blasts!
Vantagens
I find that Omnisend works really great for our small company! I love that we can track our sales from our campaigns and show that the cost of Omnisend is really paying for itself from the revenue we receive from our e-blasts! Overall it is a pretty simple interface and we choose to use it over other larger email marketing programs.
Desvantagens
I'm not extremely knowledgeable about coding. I find that when I use the "Featured Items" template on mobile devices it stacks the items rather than keeping them in a row as displayed on desktop. I would really like if this feature kept my elements in a row because otherwise it makes my email very lengthy.
Alternativas consideradas
RemarketyRazões para escolher o Omnisend
The price and some of the features. We find Omnisend suits us better.Software anterior
Constant ContactRazões para mudar para o Omnisend
Their interface was quite confusing and after the trial period we decided not to move forward with them.- Setor: Gestão de investimentos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy and efficient email tool
Avaliado em 27/12/2021
With Omnisend, I have been to solve my email marketing problems with ease and I have experienced growth in my business.
Vantagens
I am really impressed with the easy of setting up campaigns and navigating through the tool. It's easy to use and it has fantastic designs. Since I started using the tool, my business growth has been consistent and productive.
Desvantagens
Not much actually but they can improve the tool by making selection of multiple options available.
- Setor: Roupa e moda
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Value for money
Avaliado em 07/12/2022
It has been good so far.
Vantagens
Forms, automation rules, creating segments
Desvantagens
There is still some scope to make the software better for mobile devices, especially for an app that uses dark mode. Wheel of fortune could have more color themes or options to choose custom colors.
Alternativas consideradas
KlaviyoRazões para escolher o Omnisend
Mailchimp stopped supporting Shopify integrationSoftware anterior
MailchimpRazões para mudar para o Omnisend
Cheaper than Klaviyo and offers similar features- Setor: Bens de consumo
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use, overall great tool for email marketing
Avaliado em 25/08/2022
Overall, we are satisfied with the functions Omnisend offers. It would be great if we get the saving template function back to use the same template for other stores.
Vantagens
Easy way to build and schedule the emails.
Desvantagens
It's a bit hard to customize some of the elements. I am not sure when the copy template to other store would be available again.
- Setor: Alimentação e bebidas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
What a find!
Avaliado em 02/08/2019
On-boarding was a breeze and the templates to create emails are very easy and great looking. The integration with Shopify and the capabilities in automation are very strong. I was able to replicate workflows I previously had in HubSpot (a tool that can cost $11,000+ annually) with no issue at all. Prior to Omnisend I was in MailChimp for a couple months after leaving HubSpot due to not being able to justify the cost. I'm very pleased to have found Omnisend.
Vantagens
I've used many tools int he past, including MailChimp and HubSpot, and Omni send is by far the the more powerful email template/creative platform.
Desvantagens
Not much to say negative. Maybe the ability to send MMS in addition to SMS messages. When talking to existing and engaged customers it would be nice to be able to include graphically based messages. Would also be nice to be able to put messaging on hold for a defined amount of time for active clients that let us know they are traveling or can't order for some reason. We are a weekly service so that request from our clients is pretty common.
- Setor: Serviços de eventos
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 5.0 /10
Satisfied with Omnisend but room for improvement
Avaliado em 24/08/2022
Vantagens
integration with existing business was easy, relatively easy to use
Desvantagens
Often in Spam filter, use before update was easier and more intuitive, would like suggestions on copywriting of subject lines,
Razões para escolher o Omnisend
Mailchimp cutted interface with shopify systemSoftware anterior
MailchimpRazões para mudar para o Omnisend
look and feel of Omnisend was more similar to mailchimp which we used before, so pure convenience- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Big fan of Omnisend
Avaliado em 29/08/2022
We've been really happy with Omnisend for the last number of years and will continue to use the app in our marketing activities.
Vantagens
Omnisend is a powerful tool that's easy to use, offers customizable features, and exceptional analytics.
Desvantagens
We had some issues when converting from old builder to new builder but it turned out to be a simple user error and customer service helped us right away.
Razões para escolher o Omnisend
Omnisend is more powerful and easier to use.Software anterior
MailchimpRazões para mudar para o Omnisend
Omnisend is more powerful and easier to use.- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Not Bad... I like some of it, but they raised priced significantly this past year....
Avaliado em 21/10/2018
so, so... again as I have stated, I am ok with a price increase from companies as I realize companies need to improve margins and top-line sales revenue, but as a customer of theirs for nearly 2 years and glowing recommendations to my friends/ colleagues in the industry... I no longer recommend the product as you can get more value for your dollar for what they now charge. But for me at this time, their hooks are in tight at this point, so Im stuck for the moment but will be looking for a new platform to switch to soon unless they reduce their price which I know they wont AND/ OR improve the value for what I am now having to spend.
Vantagens
Not Bad... I like the product and have been using it for 2 1/2 years - and I signed up originally because the price was great, but now, I don't love the platform for the price they now charge. The company raised the price significantly this past year... when I say significantly, I mean close to 400% -- and nothing really really changed for the price increase. I would have switched platforms actually because I don't like the following features, or lack thereof for the price they now charge:
- Lack of themes like pre-built Black Friday, Holiday, Cyber Monday, etc themes
- You have to re-fill in your social media information each/ every time you send a new email campaign
- Email templates they do have are somewhat dated, and are not fresh/ modern
Desvantagens
- Lack of themes like pre-built Black Friday, Holiday, Cyber Monday, etc themes
- You have to re-fill in your social media information each/ every time you send a new email campaign
- Email templates they do have are somewhat dated, and are not fresh/ modern
- Setor: Alimentação e bebidas
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to use, saves time
Avaliado em 08/08/2019
quick and easy marketing and saves a lot of my time
Vantagens
I like how Omnisend helps me to market my products and increase my sales. Email marketing, push notifications, scratch cards, reports, contact list updates...
Desvantagens
when you need to go back if you forgot something, no option to open the next step in new tab
Alternativas consideradas
MailchimpRazões para escolher o Omnisend
Omnisend is compatible with my websiteSoftware anterior
MailchimpRazões para mudar para o Omnisend
much easier to use- Setor: Roupa e moda
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best ESP hands down
Avaliado em 29/11/2022
overall i love the experience, customer service and pricing is perfect for what we need it for.
Vantagens
the ease of use, mobile friendliness and the way it allows me to customize and modify each slice
Desvantagens
wish the website was a little more mobile friendly when having to edit/schedule an email send on the road