Document management solution for sales & marketing teams
4.7/5 (31 avaliações)Vantagens
Professional, flexible, scalable technology that makes every start-up look good and gives every investor a sense of confidence
Desvantagens
Sometimes confusing to differentiate between content, spaces, etc. Sometimes confusing to figure out how to create custom links.
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Love the ease of use and how in depth info they give you. I am able to track everything from who is opening my document, when they are opening it, what kind of device and where they are. I have been using docsend since it beginning stages and it has came such a far way and is huge now.. We use it to do e-signatures on waivers we send out as well and the open and click rate is through the roof wether you use it or not it is super simple for someone to sign a doc.
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They have had a few bugs here and there which is lost me some time in work but as they grew and got stronger the service downtime has been minimal
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- Very user-friendly
- Easy to understand analytics for our documents
- Support for many document types
- The tool also gives the facility of giving a live walkthrough of the documents via phone or in person.
Desvantagens
- NO Support for pitch videos
- It's little expensive
- Sometime the website is very slow.
Maxime, thanks so much for the review! We'd love to help you out with any questions around pitch videos / site performance. We'll follow up with you in just a moment.
Expiring links on decks hosted in the cloud is super helpful to control where decks go and to whom they're shared with. Its not a silver bullet, but it makes it just a little harder to hit forward and share with someone that may not have as high integrity as you'd hope.
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I love the feedback on the decks I send out to potential investors. Who has reviewed them, how long they spend on them. Its also VERY mobile friendly so that's amazing. I've heard from 1st hand sources of companies where well meaning investors offered to share a competitor's deck (they declined). This is less likely to happen with DocSend and a link that expires on a date you set. Especially impressed with the new features that the DocSend has rolled out in the last month.
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I want the same features and support for video!
It helps me track prospect content engagement.
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I really like the analytics it offers that shows engagement of the user. I also like that users can download content if they want. And finally, I love the way content looks on mobile.
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I wish they had a feature like Pocket so people could save content for later. Also, I would love users to be able to listen to content rather than just read it.
My marketing team is VERY small and budget constrained, and DocSend really helps me make the most of all my efforts .
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The customer service and attention to detail with clients is incredible. They respond very quickly to all types of questions and follow up to make sure that everything is going smoothly or has been resolved.
The software is great as a marketer to know what types of content and pages are resonating or not. I'm not flying blind in what is REALLY working or not.
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There are a few features that can be iterated on for heavier users of the platform to help make mass lists or document creation faster and more streamlined.
Ease of sending documents.
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I love that you can upload a document, send it to any recipient, and still update that doc without having to blast everyone that has access.
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I wish you could send electronic agreements via DocSend. Like what DocuSign does - it would be amazing to have that feature.
great, use it all the time, I promote it actively
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control confidential information, get insights, simple and good UX
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I think you guys could upgrade the logo and look of the interface, but thats not really too relevant as it is about function and function is great
I like that you can personalise each folder and make it public or private
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You can save and share your documents safely. You can even set an expiration date and the document cannot be viewed anymore
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Link creation can get tedious and has a lot of steps
Thanks for the review! Out of curiosity: have you tried our Gmail or Outlook integrations? They'll save you a ton of time by integrating directly into your inbox so that you can quickly create links on-the-fly without even having to go to docsend.com.
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DocSend makes it easy to send proprietary documents to investors, customers, and potential partners. It accepts a variety of formats, but we especially use it to share PDFs that others can view for a limited time without saving to their own computers. It gives us more control over changing versions of documents, and removing allowed viewers after a certain amount of time.
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DocSend's pricing is a bit steep, and doesn't yet support non-document formats like spreadsheets.
I cannot say we had any unfortunately. This is due to limitations of the product.
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User friendliness and absolutely great customer service. Overall a transparent and simple tool with a lot of helpful options.
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The value of the service is far low from the exorbitant amount of money required for the subscription.
In addition, the limitations seriously impede any serious transfers to be done. For instance, word files must not contain more than 100 pages. This is a big limitation for an organisation such as ours where we specifically work with large files and we want to send them encrypted.
Also there is no voice or video conferencing options with the secure presentation.
In a period when dozens of free encrypted file transfer services offer similar options sometimes for free, DocSend needs to really up their game and look at the market they compete with, work on the limitations of the tool, and think about the prices especially for users that end up paying 30 dollars a month for one file transfer.
Securely send files that can only be accessed with an approved email for privacy
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DocSend is very easy to use; the analytics are easily understood and it supports a lot of document types.
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DocSend can't get through some corporate firewalls that make clients unable to access the document/s.
We are sending our documents externally, and sometimes they share it with others. We would like to prevent the spread of these files to different people. We can track who opened it and they should ask permission if they are not allowed.
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It's free and easy to use. Our firm uses this platform in tracking the documents we send out externally, so we can prevent unauthorized access. We can also set an expiration date so it can only be available during the time being.
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With an absolutely neat and uncluttered interface and a few set of simple steps, I will have full complete control of my sales docs.. all with the best customer viewing experience and user analytics!
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Literarily nothing! Newly introduced 'Spaces' should require a bit mobile optimization that I am sure the guys will take care of.
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How easy it's to configure it.
the power of information that it offers you.
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Being a freelancer, I cannot afford a plan greater than the basic payment, since the next level exceeds the price for an organization as small as mine, it would be great to have a plan designed for single freelancer
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I like that it integrates very well into MS Outlook via an Add-in, making it very easy to incorporate your trackable content into your email. There is no need to send a heavy attachment and weigh your email down. Very quick and easy boarding, and the learning curve is short. Customer support is responsive and really interested in helping you.
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The Add-in is not updated often enough, and MS's frequent updates sometimes disable the add-in, making it tedious to frequently have to manage it and add it back on
With DocSend we can quickly and safely distribute the content, and then manage it afterwards.
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For me the best thing is Gmail (Chrome) extension and possibility to safely share content with possibility to manage it afterwards.
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Sometimes UX/UI looks too complicated, eg. too many unless tabs and buttons in the web version.
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The ability to see how long people spend viewing our work and which of our presentations grab them - this is an incredibly useful tool.
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Some (a small number) of organisations are unable to access the links due to corporate firewalls and the format isn't effective for viewing some presentations e.g. those in Excel
easy of use and a lot of information
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It is very easy to use, easy to create unique links for each new contact / viewer, and track how viewer is interactive with each document.
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It is a bit more difficult to to splice and parse each viewers information than I think it should be, but overall I love the platform.
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East way to organize presentations and share with a team! Best software for small edits and file files.
It's quite useful, and I like having the usage statistics at hand.
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It's convenient. I like the notifications when someone views something and having all the documents I use frequently in one portal.
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Nothing comes to mind; it's helpful, and I haven't heard any complaints from clients or fellow users.
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You reach out to countless investors. Some say they reviewed your deck but did they really look it over? Now you know for sure
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No app for my phone, I would Like to send content on the go and not have to toggle back and forth between sites
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I like how you can take a multitude of documents, links, and graphics and put it into one cohesive space to email and easily present. I also like that the dev team is always implementing new features from customer feedback.
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I don't like how people on our team can see across the whole team at other users' accounts. This makes it sort of clunky.
Thanks for the feedback! If ever you want to separate out content by team to better control who can see what, our sub teams feature is a great option. Happy to fill you in more if you'd like - just ping us at [email protected]
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Ease of use and functionality ability to send / share docs
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Lack of ability to integrate power point features. I have to convert Docs to pdf and lose tremendous presentation assets
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Clearly it's great to see when your recipient actually looks at something you send them. The bonus is see what they looked at, for how long, when, and who else the forwarded to (assuming they open it as well). We have a lot of graphics in our presentations which makes them too large for firewalls so we have to use a site like this anyway - having the visibility to interest is a huge help to the sales effort.
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Non at this time....but I don't pay the bill either:)
Having received numerous business plans in the past via DocSend, I was incredibly impressed and quickly decided that we had to use it to communicate with our prospective investors and partners. Getting set up with DocSend was fast and easy, and managing documents and communications has been a breeze. What really keeps me coming back is the fast pace of innovation with new features and ideas. Raising money is a top priority for many companies. DocSend is an essential tool to make fundraising a success.