Avaliações do LogMeIn Central

This tool has simplified remote connection and remote management of PCs. We use it for about 250 PCs. Our IT staff love it due to its reliability and ease of use. Our staff love it because it makes it trivial for IT staff to fix their machines remotely.

The price has been going up every year. It is getting expensive enough that we may have to look for a more cost effective solution.

The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.

The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

Reliable.
Easy Installation.
Ability to allow customer to access their system remotely as secondary user for no additional charge.

Expensive.
For the price, features such as file transfer and system monitoring should be included.

You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.

Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use.

Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly.

Allows my team to quickly connect to machines across our company. Connections are always fast and reliable.

Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user.

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires. It runs fast. I like that you can create groups of users and fully customize the roles with permissions and access.
Also LogMeIn Central allows you to monitor remotely the status and to spot critical issues which require attention.

The interface is not as intuitive as one would expect. Maybe it doesn't need improvement if they can provide an explanatory tutorial along.

- Central version has all the Bells and Whistles like its Pro versoin.. with the addition of the AntiVirus program as well as the automation tools

- Solid program as a remote takeaway tools. Especially useful for enterprise internal support (as it requires pre-installation on client machines)

- Central starts with 25 licenses and above. For small businesses, the extra tools and anti-virus software likely not worth the extra licenses if you don't need 25 licenses

- Support was an issue since it moved offshore. The offshore staff does not have the technical knowledge to answer on the spot

The easy deployment of Logmein client. Even if user don't know anything about computers

The web interface could be faster.. Sometime authentication is really slow

Centralized Computer Management.
Its a SAAS applicaiton
Different login options ,
taking control of keyboard and mouse along with Alt, Ctrl, and delete
Blanking screen to hide your activity on terminal.
Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected.
You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing.
Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others.

Not sure if it is caused by browser but sometimes it seems you have to perform additional installs to get it to load even if you have used same computer before.

It give me the flexibility to access computers for support and other productivity purposes on an as needed basis. No need for the end user to go to a website and allow access. It also organizes the computers by group as well as setup additional users with selected access, as needed. Easy to use user interface and manageable from anywhere on the internet

We feel the cost is higher then is should be. also the Captcha security, while good to have, can be an obstacle at times

I used this product at my last job for over 2 years, it allowed me to access offices and desktops nationwide. I was successfully able to update, patch and troubleshoot issues on remote PC's, at any time of the day. Great asset for any size company to remotely work and control PC's

The first issue is bandwidth is very important, especially if you are transferring files or data. Every one is awhile we had to log out of Central and then log back in due to the following, slowness, or unresponsiveness from remote PC.

We are a staffing agency and have multiple clients and employ 500 plus employees. LogMeIn allows us to log into computers outside of our location to view employee info, retrieve weekly hours, and communicate with our time clocks. This saves us time and money and allows us to communicate with our clients without leaving our office.

My personal opinion is that there aren't any Cons. This software saves our company valuable time and practically pays for its self with the travel time it saves.

We utilize this for access to our clients servers and reports on their status. We use the power on tool and help give clients software support companies access to the server temporarily as needed.

When we give someone temporary access to a server the two factor authentication for these accounts we have to remember to turn it off. Wish we could do that in the settings when we create a temp account.

I have been using this software for about 18 years. When I first used it, it was free. They have since implemented a cost for this BUT they have also improved its capability as well. This product is versatile and solid. I use it nearly every day. Saves me money as well --no more driving to remote locations.

The rising cost. Over the years the % of cost increase is great.

I like the suite of features. It's so much more than just remote access. However, that is the main use for me. To be able to just drop into a customer's computer is a wonderful thing.

Lately I have seen issues with the logmein agent crashing and kicking me out of remote sessions. Hoping this is fixed in the future. But it's very simple to reconnect. Just can cause interruptions.

Ease of use and deployment options. Stellar security history and proactive approach.

Some limitations in features only available in MUCH higher prices (pro vs. central and the gap in price) as well as some bugs that occur here and there. Definitely not enough negatives to make me use another software.