LogMeIn Central

Gerenciamento de endpoint para desktops, servidores e notebooks

Classificação geral

4,5 /5
(318)
Relação qualidade/preço
3,7/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,2/5

92%
dos usuários recomendam este app
Classificar por

318 avaliações

Dale
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing remote software

Avaliado em 05/09/2018

The overall flexibility of the subscriptions allows for scalability for small to large IT firms...

The overall flexibility of the subscriptions allows for scalability for small to large IT firms looking for a flexible and customizable solution. The ability to have access to reports showing everything from attempted access to duration of access.

Vantagens

Flexible subscription options. The charts & reports are very useful.

Desvantagens

A few major changes were rolled out, but not made public to even the subscribed users till last minute.

Michael
Classificação geral
  • Setor: Maquinário
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

I love this tool. We use it multiple times daily.

Avaliado em 08/02/2018

Vantagens

This tool has simplified remote connection and remote management of PCs. We use it for about 250 PCs. Our IT staff love it due to its reliability and ease of use. Our staff love it because it makes it trivial for IT staff to fix their machines remotely.

Desvantagens

The price has been going up every year. It is getting expensive enough that we may have to look for a more cost effective solution.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

An average service for remote access

Avaliado em 19/11/2019

Our overall experience with LogMeIn Central has been okay, we're able to push the content we need...

Our overall experience with LogMeIn Central has been okay, we're able to push the content we need and remote into things, but the UI and the connection instability make it very difficult to use.

Vantagens

The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.

Desvantagens

The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

Paul
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Reliable Tool For Remote Support Professionals

Avaliado em 03/12/2019

It is our most used tool and allows reliable access on even slow, latent connections.

It is our most used tool and allows reliable access on even slow, latent connections.

Vantagens

Reliable.
Easy Installation.
Ability to allow customer to access their system remotely as secondary user for no additional charge.

Desvantagens

Expensive.
For the price, features such as file transfer and system monitoring should be included.

David
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy to use remote support tool

Avaliado em 06/02/2019

Vantagens

You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.

Desvantagens

Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

Michael
Classificação geral
  • Setor: Sem fio
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great for central access

Avaliado em 24/10/2019

It's a great service, and was easy to learn the ins and outs.

It's a great service, and was easy to learn the ins and outs.

Vantagens

I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use.

Desvantagens

Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly.

Jon
Classificação geral
  • Setor: Consultório médico
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Reliable but lacking

Avaliado em 15/02/2019

LMI Central has saved my team a ton of time but leaves us wanting more features

LMI Central has saved my team a ton of time but leaves us wanting more features

Vantagens

Allows my team to quickly connect to machines across our company. Connections are always fast and reliable.

Desvantagens

Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user.

Román Josué
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Remote management with LogMeIn

Avaliado em 30/10/2019

Remote computer management, remote access, monitoring and checking the status in real time.

Remote computer management, remote access, monitoring and checking the status in real time.

Vantagens

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires. It runs fast. I like that you can create groups of users and fully customize the roles with permissions and access.
Also LogMeIn Central allows you to monitor remotely the status and to spot critical issues which require attention.

Desvantagens

The interface is not as intuitive as one would expect. Maybe it doesn't need improvement if they can provide an explanatory tutorial along.

Samson
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 10 000+ funcionários
  • Usado Outro durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

LogMeIn Central - just a 25 license or more versoin of LogMeIn .. with AntiVirus

Avaliado em 17/11/2019

overall, I don't think the extra cost is justified if you do not meet the 25 licenses minimum. ...

overall, I don't think the extra cost is justified if you do not meet the 25 licenses minimum. Putting in the Antivirus software into it seems to be an interesting idea.

Vantagens

- Central version has all the Bells and Whistles like its Pro versoin.. with the addition of the AntiVirus program as well as the automation tools

- Solid program as a remote takeaway tools. Especially useful for enterprise internal support (as it requires pre-installation on client machines)

Desvantagens

- Central starts with 25 licenses and above. For small businesses, the extra tools and anti-virus software likely not worth the extra licenses if you don't need 25 licenses

- Support was an issue since it moved offshore. The offshore staff does not have the technical knowledge to answer on the spot

Christophe
Classificação geral
  • Setor: Animação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Amazing tool !

Avaliado em 16/11/2018

Vantagens

The easy deployment of Logmein client. Even if user don't know anything about computers

Desvantagens

The web interface could be faster.. Sometime authentication is really slow

Muhammad
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

LogMeIn overall functionality

Avaliado em 11/09/2018

It works with very basic internet connection too while other application fails.
If session is...

It works with very basic internet connection too while other application fails.
If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud.

Vantagens

Centralized Computer Management.
Its a SAAS applicaiton
Different login options ,
taking control of keyboard and mouse along with Alt, Ctrl, and delete
Blanking screen to hide your activity on terminal.
Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

Desvantagens

You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected.
You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing.
Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

Rhett
Classificação geral
  • Setor: Consultório médico
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Seamless remote access to all workstations eliminating otherwise time consuming visits in...

Avaliado em 12/01/2018

I have used many remote software applications and LogMeIn is hands down the most useful and...

I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional.

Vantagens

Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer.

Desvantagens

The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.)

Chris
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I have used LogMeIn since 2011 and my work would be nearly impossible without it.

Avaliado em 10/05/2018

It is consistently stable and manageable for my company. I can literally triple my support of other...

It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software.

Vantagens

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

Desvantagens

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

Robert
Classificação geral
  • Setor: Papel e produtos florestais
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Useful for remote access.

Avaliado em 24/09/2019

Great for remote access from home or other location.

Great for remote access from home or other location.

Vantagens

Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others.

Desvantagens

Not sure if it is caused by browser but sometimes it seems you have to perform additional installs to get it to load even if you have used same computer before.

Alternativas consideradas

Dameware

Razões para mudar para o LogMeIn Central

Price and ease of use.
Patrick
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Remote desktop software that empowers helpdesk teams.

Avaliado em 15/09/2017

Shadowing an end-user session from anywhere in the world is priceless. When a user cannot get on...

Shadowing an end-user session from anywhere in the world is priceless. When a user cannot get on the network, but they can at least get on a webpage, you can LogMeIn to their machine and get them up and running in no time.

Vantagens

LogMeIn Central allows technical support specialists to view the end-users machine from anywhere in the world. You can transfer files, shadow their session, or share your desktop with them.

Desvantagens

The multiple sub-tiers of the product are a bit confusing. LogMeIn Central... Central basic, Central Plus, Central, Premium. We have the middle level. Some of the articles LogMeIn has says features are available for Central, then at the bottom of the article is clarifies it is only for the Premium members.

Steve
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Logmein Central Review

Avaliado em 16/11/2018

How us to support computer and users easily. Overall it has been a pleasant experience and I would...

How us to support computer and users easily. Overall it has been a pleasant experience and I would recommend the service to colleagues

Vantagens

It give me the flexibility to access computers for support and other productivity purposes on an as needed basis. No need for the end user to go to a website and allow access. It also organizes the computers by group as well as setup additional users with selected access, as needed. Easy to use user interface and manageable from anywhere on the internet

Desvantagens

We feel the cost is higher then is should be. also the Captcha security, while good to have, can be an obstacle at times

Justin
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Logmein Review

Avaliado em 20/11/2018

Remote assistance to customers and employees giving you hands on access to the machine even while...

Remote assistance to customers and employees giving you hands on access to the machine even while not physically at a location. The ability to remotely reboot, even in safe mode has proven extremely useful as well.

Vantagens

I utilize log me in for remote assistance across multiple computers in our company. It is great for remotely accessing different devices at any time.

Desvantagens

With the version of LogMeIn that I have and use, my only request would be the ability to transfer data between machines. copy and paste for text works between devices, however the ability to transfer documents or program files would be even greater.

Dan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

LogMein Central

Avaliado em 05/08/2019

Vantagens

I used this product at my last job for over 2 years, it allowed me to access offices and desktops nationwide. I was successfully able to update, patch and troubleshoot issues on remote PC's, at any time of the day. Great asset for any size company to remotely work and control PC's

Desvantagens

The first issue is bandwidth is very important, especially if you are transferring files or data. Every one is awhile we had to log out of Central and then log back in due to the following, slowness, or unresponsiveness from remote PC.

Ray
Classificação geral
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

This was a great addition to our company.

Avaliado em 20/12/2018

Great purchase and I would highly recommend.

Great purchase and I would highly recommend.

Vantagens

We are a staffing agency and have multiple clients and employ 500 plus employees. LogMeIn allows us to log into computers outside of our location to view employee info, retrieve weekly hours, and communicate with our time clocks. This saves us time and money and allows us to communicate with our clients without leaving our office.

Desvantagens

My personal opinion is that there aren't any Cons. This software saves our company valuable time and practically pays for its self with the travel time it saves.

Daniel
Classificação geral
  • Setor: Segurança de rede e informática
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

LogmeIn Central a business tool

Avaliado em 08/10/2018

We use the reporting and management tools provided to give us great access and ease of use to...

We use the reporting and management tools provided to give us great access and ease of use to manage our clients servers and computers.

Vantagens

We utilize this for access to our clients servers and reports on their status. We use the power on tool and help give clients software support companies access to the server temporarily as needed.

Desvantagens

When we give someone temporary access to a server the two factor authentication for these accounts we have to remember to turn it off. Wish we could do that in the settings when we create a temp account.

Avaliador Verificado
Classificação geral
  • Setor: Design
  • Porte da empresa: 11 - 50 funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Essential Product for Remote Companies

Avaliado em 08/02/2019

Our IT department wouldn't be able to solve technical problems without LogMeIn since we're a remote...

Our IT department wouldn't be able to solve technical problems without LogMeIn since we're a remote team. But with this software, we're able to screen share, log in remotely, and even fix problems from across the country. It's a great tool and resource for any team.

Vantagens

As a remote agency, we probably couldn't function without LogMeIn. It's so helpful to easily and quickly remote log in to a computer and solve a problem. It's also great for screen sharing or for accessing another computer's local files or desktop apps for those who use multiple machines without having to go back and forth between them. This is a very smart product and it's cost effective, especially in terms of the solutions it provides.

Desvantagens

We really have no cons regarding LogMeIn. There are cheaper competitors out there, but you get what you pay for, and LogMeIn definitely provides the best solutions, so it's worth a slightly higher cost.

Susan
Classificação geral
  • Setor: Escritório de advocacia
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Log me in

Avaliado em 12/04/2019

Overall I like the product and would not switch to other competitors.

Overall I like the product and would not switch to other competitors.

Vantagens

I have been using this software for about 18 years. When I first used it, it was free. They have since implemented a cost for this BUT they have also improved its capability as well. This product is versatile and solid. I use it nearly every day. Saves me money as well --no more driving to remote locations.

Desvantagens

The rising cost. Over the years the % of cost increase is great.

Dan
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Logmein Central Savings

Avaliado em 09/11/2018

I can troubleshoot issues without leaving my office, which we have 20 locations throughout...

I can troubleshoot issues without leaving my office, which we have 20 locations throughout
Missouri. I can also install updates remotely. These are the 2 most important things that has saved our company tons of time and money. Also, I have used it for training personnel on the remote computer.

Vantagens

I can install it on our remote computers throughout Missouri and troubleshoot issues or install updates without having to travel.

Desvantagens

I would like to see file transfer capabilities on the level I have purchased

Wayne
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Very feature rich but can be a little buggy

Avaliado em 03/10/2019

Vantagens

I like the suite of features. It's so much more than just remote access. However, that is the main use for me. To be able to just drop into a customer's computer is a wonderful thing.

Desvantagens

Lately I have seen issues with the logmein agent crashing and kicking me out of remote sessions. Hoping this is fixed in the future. But it's very simple to reconnect. Just can cause interruptions.

Ethan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

LogMeIn Central

Avaliado em 09/11/2018

We use it to service clients at our business, and it's been well worth the money.

We use it to service clients at our business, and it's been well worth the money.

Vantagens

Ease of use and deployment options. Stellar security history and proactive approach.

Desvantagens

Some limitations in features only available in MUCH higher prices (pro vs. central and the gap in price) as well as some bugs that occur here and there. Definitely not enough negatives to make me use another software.