Avaliações do Nexus EHR

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31 avaliações
- Setor: Consultório médico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Yes, You Can Have It Your Way: Nexus EHR!
Avaliado em 25/10/2024
Our experience with Nexus EHR has been refreshing and wonderful!! [sensitive content hidden] has...
Our experience with Nexus EHR has been refreshing and wonderful!! [sensitive content hidden] has done an amazing job working with us from the very beginning. He and his key team members have been there for us when we have questions, problems or just need to brainstorm an issue The software continues to grow and develop to meet the needs of the EHR world, including maintaining certification. We feel extremely fortunate to work with such a strong group of professionals who truly understand what we are doing in our specialty, private practice setting.
Vantagens
Perhaps the single greatest feature that we love about Nexus EHR is our ability to personalize the software program to meet our individual provider and specialty practice needs! It has been amazing! In addition, the prompt response time from [sensitive content hidden] and the entire support team when issues or concerns do arise, has always been above or beyond our expectations. Honestly, we have the sense that we are their only client, which of course we know is not the case! We couldn't be happier.
Desvantagens
It would be helpful if the Communication Task windows could be moved around on the computer screen by the user so that they could see other information on the Medical Summary page without having to undock the patient's EHR file. Adding the patient's date of birth, MRN and possibly the phone number to the Task Heading would also be very helpful.
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Customer Service
Avaliado em 28/10/2024
Very friendly and attentive customer service. This practice has developed a very good working...
Very friendly and attentive customer service. This practice has developed a very good working relationship with NEXUS.
Vantagens
The customer service; any questions or changes are promptly addressed. Also the ability to customize templates to our specific needs.
Desvantagens
Occasional lag time between NEXUS and our billing/scheduling software, and occasional lag time with electronic prescribing.
Alternativas consideradas
Adobe Acrobat ReaderRazões para escolher o Nexus EHR
Practice Fusion was moving from FREE to paid subscriptionRazões para mudar para o Nexus EHR
customer service, information provided and price- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
The Review
Avaliado em 25/10/2024
Overall it has been a positive experience.
Overall it has been a positive experience.
Vantagens
Easy to use. The system is dependable. Interfaces well with our practice management system.
Desvantagens
Does not have a configuration with zoom. Sending labs is somewhat difficult. We cannot see what has been texted to the patient.
- Setor: Consultório médico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Nexus Simply Solution for EHR needs
Avaliado em 27/10/2024
Overall, simple EHR that accommodates our needs with MIPS, documentation, and document storage.
Overall, simple EHR that accommodates our needs with MIPS, documentation, and document storage.
Vantagens
Customer service and their willingness to help or adapt to our speciality and office needs
Desvantagens
Have to pay to send records out which I feel should be part of an EHR system
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Neurosurgery Clinic Review Recommending EHR
Avaliado em 04/10/2024
Overall, Nexus provides and easy to use software we love using.
Overall, Nexus provides and easy to use software we love using.
Vantagens
I like how user-friendly it is and how considerate Nexus support considers software add-on requests. I love how user-friendly the templates are to create and edit.
Desvantagens
We had issues with the QRDA III Reports generated provided for MIPS reporting as well from time to time we find Nexus runs slow with no explanation from the Nexus Support team. This usually resolves the same day.
Alternativas consideradas
EcwidRazões para mudar para o Nexus EHR
The surgeons are comfortable with the product and its customized options.- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Great EMR lacking nothing.
Avaliado em 24/09/2024
Great and once customization for our clinic was complete, it has been a breeze with no hiccups. No...
Great and once customization for our clinic was complete, it has been a breeze with no hiccups. No dropped signals.
Vantagens
Simplicity without loss of functionality. All features our clinic needs are there.
Desvantagens
None. Maybe sometimes online help chat is delayed in response. But we can always call directly.
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Knowledgeable and helpful
Avaliado em 24/09/2024
We had them
write a custom Paywall for patients to pay immediately before entering Google Meet for...
We had them
write a custom Paywall for patients to pay immediately before entering Google Meet for Telehealth sessions
Vantagens
The nexus clinical team are knowledgeable and helpful!
Desvantagens
Copying and pasting telephone numbers sometimes ends up with scrambled numbers and they have to be manually typed risking errors!
Alternativas consideradas
Valant EHR SuiteRazões para escolher o Nexus EHR
After two and a half years, they could not get super bills or financials working.Razões para mudar para o Nexus EHR
Price and they would develop a paywall for us.- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Nexus Review
Avaliado em 25/10/2024
Works well for my medical practice which is a direct primary care practice
Works well for my medical practice which is a direct primary care practice
Vantagens
User friendly, Prescriptions are easy to do.
Desvantagens
Unable to record urine drug screen results in a data base
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
NEXUS EHR review
Avaliado em 25/10/2024
I am happy with using NEXUS EHR. I have had a positive experience with both the system and the...
I am happy with using NEXUS EHR. I have had a positive experience with both the system and the staff.
Vantagens
Nexus EHR is easy to understudy and navigate. The tabs are easy to find and easy to use. The team of experts that handle the program are very professional and easy to reach. Sunil and his amazing team are very accessible, and they make my job easy. And they are just a phone call away.
Desvantagens
Sometimes the system can have a delayed response of not more than 5 mins. I have not had any major issues with this system.
- Setor: Consultório médico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Nexus features
Avaliado em 15/01/2019
I am pretty neutral, there are things i like about the system and the overall look but once using...
I am pretty neutral, there are things i like about the system and the overall look but once using it for years there are so many things i would change.
Vantagens
Easy to learn to use, straightforward , Dashboard functionality
Desvantagens
The fax que does not have a window to view faxes before filing, No fax coversheet is saved to chart, patient portal difficult to use, Having to us another system for scheduling and patient reminders, after creating orders there is no option to save to chart
- Setor: Hospitais e Saúde
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
NEXUS EHR FEEDBACK
Avaliado em 28/08/2024
Very Good, we are able to learn more and more as time goes.
Very Good, we are able to learn more and more as time goes.
Vantagens
It is a convenient app, with several features that help establish a successful/ easy-going healthcare. Patients' managements/ being able to share documents with them.
Desvantagens
It is slightly difficult to manage with a small clinic, since there are so many features.
Resposta do Nexus Clinical
Thank you Cintia for taking time to leave your review! We are happy to have you associated with us.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Highly recommend
Avaliado em 07/10/2024
I highly recommened Nexus Clinical. It is easy to use, customizable, reasonably price and the team...
I highly recommened Nexus Clinical. It is easy to use, customizable, reasonably price and the team is always available to help.
Vantagens
There response time is for any issue is usually within 2 hours. My representative [sensitive content hidden] is amazing, he takes his time to explain everything and always willing to jump on a video call to navigate the system.
Desvantagens
Searching for a diagnosis can be a little time consuming but once you become familiar with how the diagnosis are worded, it becomes easier.
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Elite Surgical Miami's Experience
Avaliado em 28/10/2024
Nexus, is easy to use when training employees. The alerts help us add additional information and...
Nexus, is easy to use when training employees. The alerts help us add additional information and its easy to track appointments and cancellations. We've had an overall good experience with Nexus.
Vantagens
User friendly for the provider and simple to use.
Desvantagens
Patient portal is difficult to understand for patients.
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Nexus Review
Avaliado em 04/12/2024
Overall, my experience is very good. No complaints.
Overall, my experience is very good. No complaints.
Vantagens
Very intuitive, easy to use. Team is very helpful when needed.
Desvantagens
I wish that I could add files from "documents" while faxing orders from superbill.
- Setor: Consultório médico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
My review of Nexus
Avaliado em 05/11/2024
Vantagens
That I can upload my records and add and delete if needed.
Desvantagens
Sometimes it is slow and we have to wait for our records to load.
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Nexus Review
Avaliado em 25/10/2024
Positive experience, no problems. I am able to get in with ease and chart.
Positive experience, no problems. I am able to get in with ease and chart.
Vantagens
Clean view of appointments, like how easy it is to read. I like the undocking ability to see chart on another screen.
Desvantagens
Slow at times, it takes a minute to have open and chart in patient note
- Setor: Clínica de saúde mental
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Honest Review.
Avaliado em 31/10/2024
Overall, it does not appear to be up to the mark as compared to Athena Health or Simple Practice.
Overall, it does not appear to be up to the mark as compared to Athena Health or Simple Practice.
Vantagens
It is user-friendly in some aspects. All important tabs are within reach.
Desvantagens
Ordering labs is too complicated. The user Cannot sync the calendar. Hovering near side tabs automatically opens them even if you did not directly click on it.
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Nexus Review
Avaliado em 26/09/2024
overall experience is a 10 out of 10. they are always there to help us and work with our team to...
overall experience is a 10 out of 10. they are always there to help us and work with our team to make sure we run smoothly
Vantagens
easy to use and learn, support from [sensitive content hidden] is top notch.
Desvantagens
nothing i would add to this. they are great and [sensitive content hidden] is the absolute best
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Nexus review from a family practice
Avaliado em 17/09/2024
Overall, experience is pretty good. I like the ability to customize Nexus.
Overall, experience is pretty good. I like the ability to customize Nexus.
Vantagens
Nexus is a very simple EHR and user friendly. We have older staff who are not very comfortable with computer programs and have been able to easily navigate this system.
Desvantagens
I feel that there needs to be a way to better document certain parts of an encounter and patient visit other than entering it in a note or in a task. There could be a few changes made to better accommodate for every day patient care and treatment plan.
- Setor: Consultório médico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Easy to use
Avaliado em 27/09/2024
Great. Tech support is amazing and always available.
Great. Tech support is amazing and always available.
Vantagens
I like that it is user friendly and clear to use.
Desvantagens
I am sure there are features to be used but am not aware of.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Nexus Review Customer Service
Avaliado em 27/09/2024
Overall experience with Nexus EHR is great very easy to get around.
Overall experience with Nexus EHR is great very easy to get around.
Vantagens
[sensitive content hidden] provided information in a timely matter
Desvantagens
Sometimes it tends to slow down at of no where.
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Highly recommend
Avaliado em 26/09/2024
[sensitive content hidden] is so easy to communicate with and the system is very easy to navigate...
[sensitive content hidden] is so easy to communicate with and the system is very easy to navigate through
Vantagens
Always available if I have any questions or need help with anything. Response time is quick.
Desvantagens
I don’t have any complaints. The system is very easy to use
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Nexus Review
Avaliado em 06/09/2024
Vantagens
User friendly format for completing notes
Desvantagens
The rollout has been slower than I anticipated. I started using the product before the preferences I sent in were even uploaded.
Resposta do Nexus Clinical
Hello Sarah, Thank you for taking time to share your feedback. We will work to address the issue you listed in your review.
- Setor: Consultório médico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Very Satisfied Customers
Avaliado em 04/10/2019
Our company has been a customer of Nexus Clinical for over 4 years and we are very satisfied.
Our company has been a customer of Nexus Clinical for over 4 years and we are very satisfied.
Vantagens
Nexus is a very user friendly software. It is very easy to upload documents and access them when needed. The fax option is very nice as well. This saves on paper and the documents received can easily be filed into patients charts. The physicians in the practice find it very easy to enter patient information and dictate notes.
Desvantagens
There are only a few things that we can say that we do not like about this system. Isn't that with with everything? This software sometimes glitches from one patient to another. Lastly, some office staff have trouble pull up patients when other office staff do not. Its as if the system doesn't recognize that patient for that one employee but it does the other.
Resposta do Nexus Clinical
Thank you Lisa for your appreciation! We are glad you find our software and services helpful and easy to use. We are commited to improve our software and services and your appreciation will encourage us to do better.
Feel free to let our support team know how we can help your practice better.
- Setor: Consultório médico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I recommend this to all of my clients
Avaliado em 04/01/2019
Its been amazing! No issues. Adding another provider is easy. They are great with training new...
Its been amazing! No issues. Adding another provider is easy. They are great with training new providers.
Vantagens
As a billing service, the most important thing for me is tech support. I need to be able to reach someone immediately, I dont always have time to wait. I dont want to put in a support ticket and wait 3 business days depending on the importance level someone else thinks it is. Nexus is amazing. I email or call my designated support specialist and the response time is almost immediate. When my clients are in the office and need help, they get it then. Anything we need added or changed, I just send and email and its done. I have not had to ever ask twice or wait long for a change. A billing service sometimes has different needs with software and when I expressed how a small change would make a big difference, my opinion was listened to.
Desvantagens
Im not even sure there is something. I havent had any problems with Nexus.
Resposta do Nexus Clinical
Hi Jennifer,
Thank you for taking time to leave your review. We are happy to have you associated with us.