
ManageEngine Remote Access Plus
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32 avaliações

- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Remote Access Plus for my Advertising Agency - KUDO Advertising
Avaliado em 23/10/2022
I would recommend this software to anyone who runs a remote team for their business. It helps you...
I would recommend this software to anyone who runs a remote team for their business. It helps you easily manage your team and documents that need to be worked on, so the team can easily co-operate with each other.
Vantagens
What i liked most about the software is its onboarding process and guides. The integration for my company through these was easy and made it easy for us at KUDO Advertising to realize our goals of having a remote access software.
Desvantagens
The integration to my business was easy and I find the software fits my needs. User experience can be improved its little bit old-school.
- Setor: Armazéns
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Resolve issue faster with it's extraordinary features
Avaliado em 16/02/2023
It is one of the most advanced solution to remotely support users.
It is one of the most advanced solution to remotely support users.
Vantagens
We are logistics company and we have our own inhouse ERP for inventory.As a inventory manager i have to take remote access of user's system frequently to resolve ERP related issues.Manageengine remote access plus is helping me to resolve user's issue by taking remote access of his system. Along with common features like screen sharing, chatting, File sharing it also provides advanced features like start or stop services from my laptop which helps me to troubleshoot and resolve issue faster.
Desvantagens
I am using it since last 3 to 4 years and I didn't faced any issue with it.
- Setor: Editoras
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
ManageEngine Accesso remoto Plus
Avaliado em 12/10/2023
Vantagens
the fact that I can wake up PCs from the dashboard with a single click
Desvantagens
for the moment nothing will be seen briefly
Alternativas consideradas
Zoho Assist- Setor: Animação
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 5.0 /10
Good
Avaliado em 01/05/2021
We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried...
We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.
Vantagens
within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.
Desvantagens
Remote desktop is unable to connect few connections.
- Setor: Telecomunicações
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Amazing Remote Desktop Manager!
Avaliado em 22/11/2022
It makes diagnosing remote workstation problems a breeze.It's cost-effective compared to sending...
It makes diagnosing remote workstation problems a breeze.It's cost-effective compared to sending technicians physically to different remote workers.
Vantagens
I like how it has a variety of remote working tools to resolve any issues that crop up.I like how easy it is to connect between computers on the same network.I like how easy it is to collaborate with fellow technicians and manage an issue using this software.I like how affordable the software is. I enjoy how the learning curve is not so steep for someone tech survey. I enjoy how you can wake systems connected within a LAN.I like how it has an announcement feature whereby people in the company can get notifications in case you are planning on doing maintenance to the systems at a particular time.
Desvantagens
It can be a bit hard to learn for someone who is not tech survey. If you have more than 10 computers, you need to get a paid version.
- Setor: Gestão da educação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Great Tools for the money paid
Avaliado em 28/06/2022
Good value for the cost.
Not as great as some tools but the price tag for what we need is better.
On...
Good value for the cost.
Not as great as some tools but the price tag for what we need is better.
Once you get over a small learning curve it works well.
Vantagens
Lightweight agent that allows you to connect to machines connected to the internet.
Nice Graphical Interface to see machines online and connect remotely.
Desvantagens
Agent requires a code for each instance so makes it more difficult to deploy out to devices (or we didnt find the option to do so easily).
Unless you bookmark the exact link to the remote management page, it is very difficult to find on the main website.
Alternativas consideradas
NinjaOneRazões para mudar para o ManageEngine Remote Access Plus
Still trialing.- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Management and Remote Support without breaking the budget for small business
Avaliado em 07/10/2022
Vantagens
We enjoy the ease of use and access. Logging into the control panel is so easy and takes seconds. This allows us to quickly handle IT issues within seconds rather than minutes using other alternatives.
Desvantagens
I don't have many cons to state. I believe that if I had a gripe about anything, it would be the lack of UI control. However, that would likely be more or less my own personal desire and not a needed feature.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
A normal remote support tool
Avaliado em 22/01/2021
Vantagens
I used this tool to provide remote assistance to our users who were facing issues with software and hardware. It's secure and we can send/receive documents. We can also add devices to our favorites and stop/resume and transition between different sessions without any issues.
Desvantagens
compared to other remote tools, ManageEngine is doing a great job and it has more features with 0 cons.
- Setor: Gestão da educação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Review ManageEngine Remote Access Plus
Avaliado em 02/03/2023
ManageEngine Remote Access Plus is user-friendly and offers an intuitive interface, making it easy...
ManageEngine Remote Access Plus is user-friendly and offers an intuitive interface, making it easy to navigate and use. It also provides robust security features to protect sensitive data and ensure compliance with industry standards.
Vantagens
Improved productivity: IT professionals can remotely manage and monitor multiple computers and servers simultaneously, allowing them to be more productive and manage their time more effectively.
Desvantagens
Compatibility issues: Remote access software may have compatibility issues with certain operating systems, hardware configurations, or network environments, which may limit its usability.User error: Remote access software requires users to have the appropriate technical knowledge and skills to operate it effectively, and user error can result in data loss or other issues.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Easy to Use & Valuable
Avaliado em 07/11/2023
Vantagens
It is a wonderful tool for troubleshooting issues. Easy to use & Implement reduces lot of effort.
Desvantagens
User Interface can be improved other wise it is an amazing tool.
- Setor: Aparelhos médicos
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excelente herramienta para asistencia remota a usuarios.
Avaliado em 11/08/2023
De momento mi experiencia con la herramienta es muy positiva al ser la herramienta tan fácil de...
De momento mi experiencia con la herramienta es muy positiva al ser la herramienta tan fácil de usar y tan completa no he necesitado usar otra aplicación.
Vantagens
Lo mas interesante encontrado en la herramienta es que fue fácil la configuración y es muy completa para dar asistencia remota a usuarios.
Desvantagens
Lo menos agradable de la herramienta es que depende de un servidor dentro de la localidad no funciona en la nube. También el agente de la misma solo funciona a nivel local en la red.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
so easy and cheap !!
Avaliado em 09/02/2021
Literally used the free trial for 30min and then signed up for the pro subscription. its so easy to...
Literally used the free trial for 30min and then signed up for the pro subscription. its so easy to use beets the pants of teamviwer
Vantagens
Been using this remote access plus for like 30min and love it its so cheap costs be around £7 to manage 15 of my clients computers
Desvantagens
cant find any literally so easy to use straight away
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Ease of use is superb!
Avaliado em 07/04/2021
Vantagens
I like that client side installation is a breeze. There is no need for configuration on the client end. I also like that approval is required before a computer becomes part of the list.
Desvantagens
MFA for technicians when they login to the cloud based portal
Alternativas consideradas
LogMeIn Central- Setor: Telecomunicações
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
it works, and he made what say
Avaliado em 07/12/2022
we easy manage a bit pool of machines, works fine on cloud for me
we easy manage a bit pool of machines, works fine on cloud for me
Vantagens
easy to use, quick and start, manage groups and checks services of machines.
Desvantagens
dont have a mail advice if the machine its down or up.
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Using Remote Access Plus
Avaliado em 29/06/2021
I support my clients.
I support my clients.
Vantagens
It is easy to use if you work in a web-enviroment daily. would prefer an app instead.
Desvantagens
Need a standalone version. Need to be more user friendly.
- Setor: Telecomunicações
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Gestion a distance pour nos clients
Avaliado em 18/10/2022
Vantagens
la possibilité de prendre le contrôle a distance très facilement
Desvantagens
je souhaiterai une meilleure compatibilité du Wake on Lan
- Setor: Automotivo
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Excellent software
Avaliado em 06/07/2022
Vantagens
It's an easy-to-use product, many feature are embeddeed and it really help daily operation.
Desvantagens
Agent distribution is easy, but sometimes is difficult to understand what is not working and how to perform troubleshooting.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
ManageEngine Remote Access Plus
Avaliado em 27/02/2023
Vantagens
The reason for selecting this software was its HIPAA compliance, which is met for this remote desktop manager. A classic tool for managing, connecting devices and troubleshooting. I like the live chat and video option for quick problem management. Cloud deployment without issue, we did not use the on premise solution. Communication with the client without any problems. Ensuring constant monitoring of applications, processes and services. Another advantage for me is the very friendly price. Installation of the small agent is easy and also very fast.
Desvantagens
Sometimes the connection session takes longer, but nothing dramatic. I am happy with the software and have nothing to complain about.

- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Very good at what it does
Avaliado em 24/03/2023
Remote administration
Remote administration
Vantagens
Does exactly what I need it to and the price per seat is reasonable
Desvantagens
Deploying at first I had issues but was able to push past and resolve them.
- Setor: Filantropia
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Good product, but a bit deceptive about the free-level licensing
Avaliado em 29/03/2021
I was happy until I realized it really wouldn't work for a small implementation solution. Now I'll...
I was happy until I realized it really wouldn't work for a small implementation solution. Now I'll be looking for an alternative.
Vantagens
Pretty easy agent install. Lots of flexibility. The functionality is good for a web-based front-end tool, and I like the multi-monitor support.
Desvantagens
The key to the product is in its title. Remote Access. However, if I can't access an agent system unless it's behind a distribution server (what they call roaming), it very much limits its utility for a small environment with a few systems to access, each on different networks.
I'd rather do without some of the extended features... But that's the trick to get you to upgrade. The most basic function won't work on roaming systems unless you are paying for the highest edition...
- Setor: Petróleo e energia
- Porte da empresa: 11 - 50 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Remote Access Plus is a very good app for many remote functions.
Avaliado em 01/09/2022
We have a remote/virtual office. This allows me to deploy computers and join them to a Windows...
We have a remote/virtual office. This allows me to deploy computers and join them to a Windows domain without the need for physical hands on configuration.
Vantagens
I like that the user workstation can migrate to other environments and remote access is still available.
Desvantagens
Client agents don't always download and install properly.
- Setor: Construção
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Value for Product
Avaliado em 01/06/2021
The application has dramatically improved our organization and IT support of tablet devices across...
The application has dramatically improved our organization and IT support of tablet devices across our company.
Vantagens
I was drawn to the product due to the trial and price and impressed by the extent of the features.
Desvantagens
No negative feedback at this time. Enrollment and set up was straightforward.

- Setor: Serviços meio ambientais
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Product
Avaliado em 28/02/2022
Great so far, I am looking to purchasing for my company.
Great so far, I am looking to purchasing for my company.
Vantagens
It is very easy to use when assisting users. Can easily install and shows up in the Management console instantly.
Desvantagens
Does have a pitfall of it being a tad laggy in the browser.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
the remote support solution that my company needs
Avaliado em 13/12/2022
Vantagens
I like it because it is easy to use, it is stable, and it has a web interface, the client is also light.
Desvantagens
I haven't found anything I don't like, I think it has everything I need.
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A great experience
Avaliado em 04/03/2022
Vantagens
The software is everything I was looking for, an easy-to-use software that allows remote control of the computer unattended.
Desvantagens
I have no cons is excellent. Low prices and stable system