Avaliações do Domotz

Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!

I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring.

Nothing, Domotz offers all necessary functions for monitoring a network.

The architecture and licensing are simple – one device per site is all you have to worry about. There are many ways to host the agent, but the Domotz Box is a fantastic way to keep things simple – plug and play. It integrates with our PSA, alerting and documentation platforms, which is fantastic. The ability to see what is on a client’s network, whether we manage it or not, is very helpful. Also being able to access those devices without remote access to a PC on site makes life so much easier. It’s a well thought out and effective solution. Most importantly, the support experience has been fantastic. Although I haven’t needed too much in that regard, the few times I have contacted support resulted in very prompt response and resolution. That’s priceless.

Getting the hardware (Domotz Box) has been a been challenging, but that’s a distribution problem in Canada – I’m sure it’s no problem in the US. Thankfully there are other ways to host the agent. Things are not entirely intuitive at first, but like many things, once you figure out how it’s put together, it makes sense. Some of the integrations are paid, so those costs do add up.

As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap.

It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services.

The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan

The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.

Easy to deploy and understand, affordable for SMB

If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month.

Easy to setup. We were using other products that were taking way too long to implement per project. Also, like how easy it is to get to reboot functionality. The software does a lot of intuitive things that make sense. For instance, having the ability to reboot a device over POE. It's not the function of this but implementation. It is automatically configured and setup for you. So if a device is POE and on a switch that is supported by Domotz you can just reboot it. No configuration.

They also come out with new features all the time. Building on the platform.

Notifications. They have made progress. But even just the request to group email alerts still hasn't reinstated with the team. Sometimes I can get 50 email alerts on a site at the same time. They have new features that are paid to minimize some of this. But competing products do a much better job of not spamming when you have a widespread issue at a site. A simple combine all email alerts just in a 5-minute window would do a lot for this.

The agent is very simple to configure and this has improved significantly over the years I have been using the product. I seem to recall downloading the software and running install scripts in the early days but current versions can be installed via the SNAP Store for ultimate simplicity and ease of setup. Once installed, a browser is needed to access the agent to configure it to connect to the Domotz cloud.

From then on, everything can be configured and accessed from the Domotz apps, anywhere, anytime.

The Domotz apps on desktop and iPad offer the same views and actions making it very easy to administer networks.

Sometimes the speed of operations appear to be slower than I would like however taking into account the scale of complexities that go into providing a secure tunnel between networks across the Internet it is a reasonable compromise.

Domotz is a must have MSP tool. It gives us the ability to not only monitor and configure custom alerts for each of our clients but it allow us to quickly resolve issues right from the application or mobile app. Being able to quickly restart an access point or switch, turn on PoE on a specific port or create a tunnel to remotely access needed resources is super powerful.

Domotz doesn't have the ability to collapse a single client's locations in one heading in the app.

We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
Extremely good interface, much more intuitive than other brands we have used before.
Growing list of integration partners.
Simple and effective smart phone app for multiple users.

We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.

The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform.

Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless.

I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on...

Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs.

I have been suing Domotz since it began and the features it incorporates just keeps growing.
They do pay attention to requests and work towards implementing them into their roadmaps.

The only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated.

Great, simple to use features allowing us to quickly setup our core network monitoring for new clients.
Integration with our other MSP tools such as Autotask, Hudu and Unifi/Ubiquiti
Network mapping - a part of a product we have been looking for but without the cost of others that we have previously used

More costly integration (per agent) for Autotask than we would like

Domotz does what it says on the box and is extremely robust and reliable.

Perhaps the most important thing is that their support is second to none and is prompt, easy to understand and solves the problem every time without fail.

The only con is that sometimes it is hart to find things again after revisions, but, as an evolving piece of technology the new features usually outweigh this

Ease of deployment.
Ease of use.
Wealth of options.
I'm an early adopter, I've used the Domotz Box from the get go. However, they have easy to deploy using Raspberry Pi, Synology, Windows or Linux.
VPN and RDP are awesome.
Continued expansion of support for specific network attached gear.

Not much ... does what I need it to do.
I'm disappointed that they removed the Lite version for home/personal use, that was way affordable for the individual user.

snmp template, ssh agentless integration, ease of use, "human" and fast support

since the advent of "pro", my personal cons are gone

This product is super easy to set up and use. Domotz saved us a ton of time and money. Plug and Play environment is always the best option for MSP's

The network topology cannot be printed or downloaded into a file that is readable or shareable. 100 devices on a network and its very hard to see the full picture.

Easy to use , works on multiple devices would recommend

None really its a really good application and solution to my requireements

- easy to setup on various platform
- great user interface and easy to use
- technical support very responsive and able to solve issue or request in a couple of hours

Really? Nothing! It provides a rich feature set.

Domotz, is extremely well thought out, you can really tell they have designed it for the industry, and listened to the needs of the professionals. It's a very polished platform, that works very reliably and effortlessly.

The customer service is awesome, no question is not too small, speed of response and personal approach is second to none.

Would ideally like it to cost less, but that's with most things in life.

I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away.

I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host.

I think that the easiest interface. Application for mobile devices and Web app

The price can be a little less for that software.

- user friendly interface,
- cloud solution,
- easily scalable,
- detect problems that affect a user's productivity,
- collect data when a problem occurs for the first time.

I didn't see any that I could describe here

I like the remote features. You can check and perform some security checks on your personal network.

None so far. Very easy to use and understand.