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85 avaliações
- Setor: Varejistas
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Changing Landscape of Remote Support
Avaliado em 15/04/2019
We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!
Vantagens
Domotz has enabled me to be proactive in supporting clients. The notifications let me know when a device drops from the network. I can then open the remote app from anywhere, and see if it is something i can fix remotely. Typically devices lock up and need a power cycle. Domotz has support for PDUs like the Wattbox, Luxul, and BlueBolt which make fixing a potential issue a snap!
Desvantagens
I don't have any issues with the software. the "issue" is once you see what it can do you want more. So constantly asking Domotz if it would be possible to build in XYZ.
- Setor: Fotografia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A great and easy to use monitoring platform
Avaliado em 01/06/2022
I have a great experience using Domotz including the support that does a really good job with precise and fast responses.
Vantagens
Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring.
Desvantagens
Nothing, Domotz offers all necessary functions for monitoring a network.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Domotz is part of the team now!
Avaliado em 13/02/2021
This has allowed us to deliver a more proactive service to our customers as well as expand our service offering to things that require more visibility to the network. Overall this has been a great choice and I expect we will continue to expand the use of Domotz.
Vantagens
The architecture and licensing are simple – one device per site is all you have to worry about. There are many ways to host the agent, but the Domotz Box is a fantastic way to keep things simple – plug and play. It integrates with our PSA, alerting and documentation platforms, which is fantastic. The ability to see what is on a client’s network, whether we manage it or not, is very helpful. Also being able to access those devices without remote access to a PC on site makes life so much easier. It’s a well thought out and effective solution. Most importantly, the support experience has been fantastic. Although I haven’t needed too much in that regard, the few times I have contacted support resulted in very prompt response and resolution. That’s priceless.
Desvantagens
Getting the hardware (Domotz Box) has been a been challenging, but that’s a distribution problem in Canada – I’m sure it’s no problem in the US. Thankfully there are other ways to host the agent. Things are not entirely intuitive at first, but like many things, once you figure out how it’s put together, it makes sense. Some of the integrations are paid, so those costs do add up.
Alternativas consideradas
Auvik- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
An invaluable service for small business
Avaliado em 23/12/2019
As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support.
Vantagens
As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap.
Desvantagens
It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services.
Resposta do Domotz Traduzir para o Português
Thanks for your nice words about Domotz. We are always trying to do better, and your recommendations about the UI will be useful for that.
With regard to the VNC support, even though this is not directly integrated within Domotz, users can still use VNC client to remotely connect to a VNC server through Domotz. Please refer to the instruction provided on the Community Forum:
https://community.domotz.com/topic/1034-tcp-tunnel-vnc-client-to-connect-to-vnc-servers/
- Setor: Hotelaria
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great way to show your internet provider speed issues, and excellent monitoring too
Avaliado em 26/04/2020
I have been running Domotz for almost 3 years across a number of networks.... the most beneficial has been across a medium size, distributed wifi network with 33 important devices (wifi access points, switches, routers, VOIP, security cameras, and wifi backhaul) being monitored. With domotz I can quickly identify issues and resolve them fast. The remote access is a bonus for when I am not on site.
Vantagens
The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan
Desvantagens
The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The right tool for right job
Avaliado em 11/05/2021
Easely support and access to customers devices onsite
Vantagens
Easy to deploy and understand, affordable for SMB
Desvantagens
If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month.
Resposta do Domotz Traduzir para o Português
Hi Miguel,
Thanks so much for your review and for being a valued Domotz user. We just wanted to comment on the box pricing. We believe that what happened here is an unauthorized reseller was selling the box at a higher price on Amazon. Our listing was temporarily unavailable due to Brexit in certain European markets and thus unauthorized resellers may have been price gorging during this time. We are sorry about this. We only sell the box at 99 EUR and have never increased the pricing. We are sorry for this experience you faced. You can always visit https://www.domotz.com/domotz-box.php for the information on purchasing the box and pricing or by reaching out to us on [email protected] for more information.
Thanks a lot for your review and we hope to see you soon on Domotz.
The Domotz Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Product
Avaliado em 29/10/2019
Great and quick support. The only issue has been with the alert notifications.
Vantagens
Easy to setup. We were using other products that were taking way too long to implement per project. Also, like how easy it is to get to reboot functionality. The software does a lot of intuitive things that make sense. For instance, having the ability to reboot a device over POE. It's not the function of this but implementation. It is automatically configured and setup for you. So if a device is POE and on a switch that is supported by Domotz you can just reboot it. No configuration.
They also come out with new features all the time. Building on the platform.
Desvantagens
Notifications. They have made progress. But even just the request to group email alerts still hasn't reinstated with the team. Sometimes I can get 50 email alerts on a site at the same time. They have new features that are paid to minimize some of this. But competing products do a much better job of not spamming when you have a widespread issue at a site. A simple combine all email alerts just in a 5-minute window would do a lot for this.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Domotz PRO
Avaliado em 02/12/2021
Supporting a network in another city 700 km away means I can't just get in a car to go and reboot a server. Domotz has never failed in allowing me to sort out emerging problems. I get alerted if a new device gets added to the network or when important devices disappear or go offline. Network issues can be monitored and corrected before they become a problem.
Vantagens
The agent is very simple to configure and this has improved significantly over the years I have been using the product. I seem to recall downloading the software and running install scripts in the early days but current versions can be installed via the SNAP Store for ultimate simplicity and ease of setup. Once installed, a browser is needed to access the agent to configure it to connect to the Domotz cloud.
From then on, everything can be configured and accessed from the Domotz apps, anywhere, anytime.
The Domotz apps on desktop and iPad offer the same views and actions making it very easy to administer networks.
Desvantagens
Sometimes the speed of operations appear to be slower than I would like however taking into account the scale of complexities that go into providing a secure tunnel between networks across the Internet it is a reasonable compromise.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Must have MSP Tool
Avaliado em 01/10/2020
Domotz is a great tool and a must have tool for MSP. Not only is the software killer, their support is 5 stars!
Vantagens
Domotz is a must have MSP tool. It gives us the ability to not only monitor and configure custom alerts for each of our clients but it allow us to quickly resolve issues right from the application or mobile app. Being able to quickly restart an access point or switch, turn on PoE on a specific port or create a tunnel to remotely access needed resources is super powerful.
Desvantagens
Domotz doesn't have the ability to collapse a single client's locations in one heading in the app.
Alternativas consideradas
AuvikRazões para escolher o Domotz
Cost- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A Digital, Onsite, Support Engineer!
Avaliado em 07/11/2019
Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations.
We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.
Vantagens
We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found.
Extremely good interface, much more intuitive than other brands we have used before.
Growing list of integration partners.
Simple and effective smart phone app for multiple users.
Desvantagens
We have quite a few clients so the costs creep up, but still far cheaper than sending an engineer to site and much quicker in most cases.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The best monitoring tool ever.
Avaliado em 13/02/2020
My satisfaction in the scale out of 10 is 9. I mostly was able to do whatever I need to monitor devices. It definitely enhanced the quality of our monitoring solution approach.
Vantagens
The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform.
Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless.
I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on...
Desvantagens
Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Domotz - Is good!
Avaliado em 08/05/2020
Domotz has been an extremely useful tool that we use daily to manage our clients networks and associated devices. Integration with Crestron hardware has been fantastic and gives us a single user interface for remote management, access and alerts.
It has changed the way we offer customer service.
Vantagens
I have been suing Domotz since it began and the features it incorporates just keeps growing.
They do pay attention to requests and work towards implementing them into their roadmaps.
Desvantagens
The only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Network Monitoring/Mapping software for MSPs and IT professionals
Avaliado em 05/04/2021
Allowing us as a growing MSP to focus on our customers and allow Domotz to look after and monitor the network. Really good to have a client side alert as well that allows them to look at alerts if required.
Had most of the features we were looking for when refreshing our RMM portfolio, including sync and simplification of the data between other tools
Vantagens
Great, simple to use features allowing us to quickly setup our core network monitoring for new clients.
Integration with our other MSP tools such as Autotask, Hudu and Unifi/Ubiquiti
Network mapping - a part of a product we have been looking for but without the cost of others that we have previously used
Desvantagens
More costly integration (per agent) for Autotask than we would like
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
Once you start using Domotz for monitoring your customer networks and devices, you cannot go...
Avaliado em 14/04/2016
Domotz is super easy to install and get up and running. Set-up is as simple as connecting a power plug and a network cable. That's it!
Domotz also has an app so I can access all my Domotz agents/customer networks anytime, from anywhere, which runs perfectly on my iPhone.
I love that I can setup alerts for all the important devices on my customers' network (I do residential Home Automation installations). When any of my customer's important devices go offline, I'm notified in real time and I can remotely solve the problem (in 99% of cases rebooting the device solves the problem which I can also do from the Domotz app!). I can do all troubleshooting for my customers, right from my iPhone!
Before using Domotz, to do the same troubleshooting operations it was cumbersome and time consuming. I had to start my PC (I don't always carry my PC with me), connect to the internet, remember the credentials to access the customer's devices via DynDNS or via VPN (both of these services require a long time to setup), remember what PDU and port that device is connected to, or access to file with that customer network topology, then access to the PDU and cycle that port. That was extremely difficult to be done out of my office, now I can do in few clicks from my iPhone!
Thanks to the live monitoring activity and customized alerts, I can immediately take action on any device problems my customers may have, including the ones that they have not discovered yet.
Domotz is the software of choice for integrators. They offer a significant free trial of 90 days, which makes the software well worth giving a try!
Overall, I highly recommend Domotz for monitoring and remote support.
- Setor: Eletrônicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The perfect monitoring agent
Avaliado em 05/11/2019
Vantagens
Domotz does what it says on the box and is extremely robust and reliable.
Perhaps the most important thing is that their support is second to none and is prompt, easy to understand and solves the problem every time without fail.
Desvantagens
The only con is that sometimes it is hart to find things again after revisions, but, as an evolving piece of technology the new features usually outweigh this
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Domotz Box
Avaliado em 03/10/2021
Very satisfied. Easy to deploy options, easy to use, wealth of information. Support has been very acceptable and response.
Vantagens
Ease of deployment.
Ease of use.
Wealth of options.
I'm an early adopter, I've used the Domotz Box from the get go. However, they have easy to deploy using Raspberry Pi, Synology, Windows or Linux.
VPN and RDP are awesome.
Continued expansion of support for specific network attached gear.
Desvantagens
Not much ... does what I need it to do.
I'm disappointed that they removed the Lite version for home/personal use, that was way affordable for the individual user.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
very easy, very good
Avaliado em 01/03/2023
In summary, since its inception, Domotz Pro has taken an enormous step forward, becoming a complete, versatile, customizable, and competitive monitoring solution for complete monitoring, from SOHO to enterprise environments, with fast, efficient, and "human" support.
Vantagens
snmp template, ssh agentless integration, ease of use, "human" and fast support
Desvantagens
since the advent of "pro", my personal cons are gone
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent management tool
Avaliado em 24/01/2020
Experience has been stellar and we highly recommend and use Domotz in our client environments as well as our own.
Vantagens
This product is super easy to set up and use. Domotz saved us a ton of time and money. Plug and Play environment is always the best option for MSP's
Desvantagens
The network topology cannot be printed or downloaded into a file that is readable or shareable. 100 devices on a network and its very hard to see the full picture.
- Setor: Segurança pública
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Domotz
Avaliado em 18/11/2022
Vantagens
Easy to use , works on multiple devices would recommend
Desvantagens
None really its a really good application and solution to my requireements
- Setor: Software
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Product and Service with a super responsive customer support
Avaliado em 08/01/2020
Vantagens
- easy to setup on various platform
- great user interface and easy to use
- technical support very responsive and able to solve issue or request in a couple of hours
Desvantagens
Really? Nothing! It provides a rich feature set.
- Setor: Rede de computadores
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Wow - This is a game changer.
Avaliado em 13/05/2020
Really happy with our move, we switched from other platform, and from the first site coming online, it was a night and day experience.
Vantagens
Domotz, is extremely well thought out, you can really tell they have designed it for the industry, and listened to the needs of the professionals. It's a very polished platform, that works very reliably and effortlessly.
The customer service is awesome, no question is not too small, speed of response and personal approach is second to none.
Desvantagens
Would ideally like it to cost less, but that's with most things in life.
- Setor: Serviços de informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Domotz on my SYnology NAS
Avaliado em 23/10/2022
One word: Good
Vantagens
I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away.
Desvantagens
I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host.
- Setor: Imóveis comerciais
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Really good
Avaliado em 10/10/2018
Vantagens
I think that the easiest interface. Application for mobile devices and Web app
Desvantagens
The price can be a little less for that software.
- Setor: Manutenção predial
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The great tool for monitoring your network
Avaliado em 03/04/2021
Thanks to DOMOTZ PRO, I can monitor the status of all my sensors, in the event of loss of the connection with any of them, I can react quickly and not lose data continuity.
Vantagens
- user friendly interface,
- cloud solution,
- easily scalable,
- detect problems that affect a user's productivity,
- collect data when a problem occurs for the first time.
Desvantagens
I didn't see any that I could describe here

- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Domotz Pro
Avaliado em 09/10/2018
I can check all the connected devices and what are they doing on my network and those that are not connected.
Vantagens
I like the remote features. You can check and perform some security checks on your personal network.
Desvantagens
None so far. Very easy to use and understand.