Avaliações do Domotz

We are solving many issues every day through the use of Domotz. When we do have an issue with anything within the Domotz environment reaching out to their tech support gets us a resolution very quickly, i would guess around 15-20 mins. They have been a great company to partner with!

I have a great experience using Domotz including the support that does a really good job with precise and fast responses.

This has allowed us to deliver a more proactive service to our customers as well as expand our service offering to things that require more visibility to the network. Overall this has been a great choice and I expect we will continue to expand the use of Domotz.

As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support.

I have been running Domotz for almost 3 years across a number of networks.... the most beneficial has been across a medium size, distributed wifi network with 33 important devices (wifi access points, switches, routers, VOIP, security cameras, and wifi backhaul) being monitored. With domotz I can quickly identify issues and resolve them fast. The remote access is a bonus for when I am not on site.

Supporting a network in another city 700 km away means I can't just get in a car to go and reboot a server. Domotz has never failed in allowing me to sort out emerging problems. I get alerted if a new device gets added to the network or when important devices disappear or go offline. Network issues can be monitored and corrected before they become a problem.

Easely support and access to customers devices onsite

Great and quick support. The only issue has been with the alert notifications.

Domotz is a great tool and a must have tool for MSP. Not only is the software killer, their support is 5 stars!

Domotz has helped us to be more efficient with our maintenance and also assists with ongoing installations.
We fit a Domotz box as soon as we start on a project now, and even use as a temporary tool to provide fault finding diagnostics when taking over a project.

I use the box in high value private assets where there is no IT support onsite, this allows me to see and access what is going on. I think it is value for what you get, and happily pay a little more if the IT network monitoring would be more comprehensive and collected data more accessible.

Great Piece of software - Installed it in an Ubuntu VM on Proxmox and was up and running in less than 20 minutes. Where the schools have all been forced to go online, we needed a way to monitor all of online systems and know immediately if there were any issues. Domotz does that, email, Push Notifications, alerts when system gets overloaded, goes down etc... With the ability to remote into our servers and network equipment from the house - I haven't had to go to the CFCC Campus in 6 weeks or more. Highly recommend!

Fast, easy, and stable

Domotz is super easy to install and get up and running. Set-up is as simple as connecting a power plug and a network cable. That's it!
Domotz also has an app so I can access all my Domotz agents/customer networks anytime, from anywhere, which runs perfectly on my iPhone.
I love that I can setup alerts for all the important devices on my customers' network (I do residential Home Automation installations). When any of my customer's important devices go offline, I'm notified in real time and I can remotely solve the problem (in 99% of cases rebooting the device solves the problem which I can also do from the Domotz app!). I can do all troubleshooting for my customers, right from my iPhone!
Before using Domotz, to do the same troubleshooting operations it was cumbersome and time consuming. I had to start my PC (I don't always carry my PC with me), connect to the internet, remember the credentials to access the customer's devices via DynDNS or via VPN (both of these services require a long time to setup), remember what PDU and port that device is connected to, or access to file with that customer network topology, then access to the PDU and cycle that port. That was extremely difficult to be done out of my office, now I can do in few clicks from my iPhone!
Thanks to the live monitoring activity and customized alerts, I can immediately take action on any device problems my customers may have, including the ones that they have not discovered yet.
Domotz is the software of choice for integrators. They offer a significant free trial of 90 days, which makes the software well worth giving a try!
Overall, I highly recommend Domotz for monitoring and remote support.

With the Domtoz-Box I monitor all endpoints via one interface over all locations. I always know which devices need attention. So I also can support ALL devices via the portal. From PCs to our surveillance cameras and servers. The most important feature is the push notification to my smartphone. This is more than perfect.

GREAT software to let me know when something is down.

Experience has been stellar and we highly recommend and use Domotz in our client environments as well as our own.

Need to have some better training sessions and phone technical support when needed.

I'm solo IT for a company with more than 10 retail storefronts. Domotz allows me to stay on top of emerging issues. Often I know of a problem before our folks in the stores do.

Domotz makes monitoring my networks a breeze. I like getting automatically notified when important devices go offline as well as when new devices join the network.

it has been great, support is very responsive and happy to help

Very good. I like the product.

Domotz is a network monitoring and remote support tool. The interface is really user friendly and you can choose which devices you want to monitor closely by setting up alerts. The remote access feature is good, which enables me to access devices and computer remotely. The remote power functionality is also really great, because I can reboot devices from remote. I like that Domotz offers a free trial before committing to the service and afterward the subscription is super affordable at only a few dollars a month. If you are helping someone with an IT issue remotely, Domotz is definitely the affordable software to do it with. I also like that the systems can be downloaded for free on an inexpensive Raspberry Pi, so I don't need to purchase any additional hardware.