Splashtop

Solução de acesso remoto para profissionais e equipes

Classificação geral

4,7 /5
(579)
Relação qualidade/preço
4,8/5
Recursos
4,7/5
Praticidade
4,8/5
Suporte ao cliente
4,7/5

96%
dos usuários recomendam este app
Classificar por

579 avaliações

Matthew
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great remote desktop software with incredible features!

Avaliado em 09/02/2018

Being able to control my devices from a distance especially when you are trying to troubleshoot a problem.

Vantagens

At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net. it also allows me to access them via mobile device

Desvantagens

The only issues i have is how it works when there is a poor internet connection. Tho this isn't an issue with the software but id rather it prompt me with the error notification much quicker than just lagging which would eventually result in me restarting the application multiple times

Mark
Classificação geral
  • Setor: Segurança de rede e informática
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Splashtop for the win!

Avaliado em 13/04/2022

Very positive experience. I use it very frequently and rely on it for my business. Never needed tech support but business support has been excellent.

Vantagens

Splashtop Business aka Splashtop SOS does exactly what it says it will. Supported our entire community during lockdown and enabled free licenses. So easy to get users to sos.spalshtop.com with an autodownload and no install, just run it (unless you're a Mac user but thats Macs over zealous, hard to fathom security locks).

Desvantagens

does lack the ability to get a transcript which would be useful, unless I missed it somehere in the UI.

Alternativas consideradas

AnyDesk

Razões para escolher o Splashtop

Teamviewer I deemed to have unfair contract terms and lacked any care for clients when I requested help. Point blank refused.

Software anterior

TeamViewer

Razões para mudar para o Splashtop

It just works.
Lynn
Classificação geral
  • Setor: Engenharia civil
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

dont waste your money. downhill since they removed the desktop version

Avaliado em 10/02/2023

Vantagens

i loved the desktop version but you removed that and now it crashes on me at least three times a day

Desvantagens

i loved the desktop version but you removed that and now it crashes on me at least three times a dayyou dont have a control v option. i have to use the mouse and click other options and then paste clipboard as keystrokes. beyond inconvenient. in one remote session to update autodesk software i may have to do that 100+ times when i could just do ctl+v then enter and never have to touch my mouse

Adriaan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

An excellent LogMeIn replacement

Avaliado em 01/05/2021

With Splashtop Remote Support we can effectively manage both our own PCs and servers, as well as that of our clients remotely. The switch from LogMeIn went smoothly, and we've found that the remote support sessions connect far quicker and are more reliable than LogMeIn. Overall we are very satisfied with Splashtop and glad that we've made the switch.

Vantagens

Easy setup
Quick and stable remote connections
Security features
Easy to learn and administer
Low bandwidth requirements
Anti-malware integration

Desvantagens

Rollout via Active Directory is a bit tricky, but doable
Only the main admin user is able to create delegated admin accounts

Alternativas consideradas

TeamViewer e Central

Razões para escolher o Splashtop

We've used LogMeIn Free, then LogMeIn Central for many years. However, LogMeIn wrote to us a couple of years ago intending to more than double the price we were paying. So we looked at alternatives, and Splashtop came out on top for functionality and price. After a two week free trial we were satisfied that Splashtop was the way to go.

Software anterior

Central

Razões para mudar para o Splashtop

Ease of use Lots of useful features Pricing
Linda
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Excellent Way to Access Your Computer Remotely

Avaliado em 24/11/2020

Splashtop gives me the freedom to work remotely. The platform makes you feel like you're sitting at the computer you're accessing remotely. I love it!

Vantagens

I am very grateful that one of my clients introduced me to Splashtop. The platform allowed me to access his computer remotely and it worked very well. I had been using another platform for my own computers in my office. When that platform stopped providing free access, I started researching other platforms. Many had ridiculously high prices that were too high for my little business. I was pleasantly surprised at the price when I researched Splashtop. Thanks to them, I now have all the accessibility I need at a reasonable price.

Desvantagens

At first I couldn't find out how to log someone out if they had forgotten to log off when they were done. After some searching and clicking around, I found the disconnect option. It would be nice if that was a little easier to find. Other than that, I have no other complaints.

Alternativas consideradas

GoTo Meeting

Razões para escolher o Splashtop

TeamViewer no longer offered to the free option to me. Their pricing was not affordable for my small business.

Software anterior

TeamViewer

Razões para mudar para o Splashtop

The pricing for Splashtop was reasonable and affordable for my small business needs.
James
Classificação geral
  • Setor: Escritório de advocacia
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great Product, Great Value

Avaliado em 23/10/2020

We needed a replacement product for remote access of our local desktops both from our satellite office as well as in the event stay at home orders went back into effect. Other products I've used in the past for this purpose have been so slow and unresponsive that even with fast internet it was painful to try to work using remote access. Splashtop is very fast and works very well. It was also available at an incredibly reasonable price for the number of users our firm needed.

Vantagens

Probably the most important aspect of this software is how fast and responsive it is. Programs I've used in the past have had a lag where my curser doesn't track as quickly as my mouse movements, or text is entered more slowly than I type. Splashtop feels almost like I am working on the desktop locally rather than remotely accessing it. It also has nice features for transferring files, printing locally or remotely, locking the screen and controls of the remote desktop, and a live chat feature (although I do not really use the chat feature).

Desvantagens

It is a bit tedious to set up the program on different computers due to all of the authentications emails, it takes a little while to familiarize oneself with the admin controls, and you need to take steps to make sure that the Splashtop Streamer app is running in the background when you try to launch the remote access, which can be confusing to explain to users that are not technologically savvy.

Steve
Classificação geral
  • Setor: Artes cênicas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

This is the best Remote Desktop software

Avaliado em 25/06/2020

It has been excellent. Support is great and they have never tried to sell me more than I need

Vantagens

Very easy to use
Easy to configure
Great support
Works on every PC I have and iPhones!
I use this every single day
Excellent value

Desvantagens

Can only access one remote PC at a time
Wish there were a bit more customizations
Need to be able to remove their icons (mouse, etc)

Alternativas consideradas

Join.Me

Razões para escolher o Splashtop

They went from free to an extremely high cost with no improvements

Software anterior

TeamViewer

Razões para mudar para o Splashtop

Price and ease of use and functionality

Resposta do Splashtop Traduzir para o Português

Hi Steve

Thank you so much for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers.

Unlike other service providers, our pricing remains the same for customers and allows them to stay with their chosen package without unannounced price raises.

With Splashtop, each user can access more than one computer at a time, in fact up to 10.
And the Splashtop agent Streamer tray icon can also be hidden. In addition to that the Streamer can also be installed silently.

Feel free to contact our support team so we can assist you regarding the above.

Thanks again for choosing Splashtop!

Regards,
Antonia Wang
Splashtop Customer Success team

Angie
Classificação geral
  • Setor: Serviços meio ambientais
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Awesome software for the now more common "stay at home' worker.

Avaliado em 08/05/2020

I had been using another software prior to switching to Splashtop in March, it was a free version because I had only need to access my work computer from home minimally and that was only to access our accounting software, everything else I needed was in the "cloud". The free software I was using had a horrible lag and terrible visual quality and once our state got stay at home orders, I began working from home full time, the lag and poor visual quality was not an efficient way to work. I looked into upgrading the free version but couldn't verify if the lag would be fixed and the price was outrageous so I opted to look for an alternative. That is how a came across Splashtop and decided to give the trial version a whirl and I am so glad I did, I knew with a day or 2 that I would be purchasing a license.

Vantagens

Super easy to use, with a lot features including fast access anywhere from Windows, Mac, iOS, Android and Chromebook, HD quality, file transferring. remote print, ability to switch between multiple monitors, all for as low as $5/month ($60 per year).

Desvantagens

I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time. Although I believe viewing multiple monitors simultaneously is a feature in the Pro version, I am using the Solo version as working from home should only be temporary but if it were more permanent then I'd probably upgrade to Pro.

Resposta do Splashtop Traduzir para o Português

Hi Angie,

Thank you so much for the scoring and telling us your user experiences. It's truly our pleasure to have an environmental protector/maintainer as one of our customers.

Regarding your feedback, have you tried our monitors switching hotkeys? Here are the articles for your information:

https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014465512-MULTI-MONITOR

https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014349892-Splashtop-Business-App-Supported-Shortcuts-Hotkeys

If you would like to have any further assistance, feel free to reach out any time at: https://www.splashtop.com/contact-us. We are at your disposal

Stay healthy and take care!

Avaliador Verificado
Classificação geral
  • Setor: Relações Internacionais
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Easy-to-use and deploy solution for remote access with super service

Avaliado em 23/12/2020

Excellent.

Vantagens

Multi-monitors management;
Easy access from PC to PC remotely;
Management of users and access made simple;
Quality of service and support.

Desvantagens

Some missing tools compare to Teamviewer.

Alternativas consideradas

TeamViewer

Razões para escolher o Splashtop

Pricing and deployement capacity for a company like ours.

Software anterior

TeamViewer

Razões para mudar para o Splashtop

Service and implementation as well as pricing.
Drew
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great Value for the money for a remoting solution

Avaliado em 09/08/2018

I recommend it for cheap/smaller environments that just need simple remoting more than RDP can provide, but I wouldn't use this in an enterprise environment.

Vantagens

It is cheap and easy to license. The remoting itself is painless and works well, even in situations where internet connection is a bit... murky. Features are slick and well-designed, easy to access. Works great on desktop and phone/tablet solutions. Installer is great and can be automated in a windows environment.

Desvantagens

It lacks some of the "big boy" features that other remoting softwares can provide, but those cost heaps more money. Support is basically a knowledge base, which is lacking, but honestly enough because it's pretty stable.

Daniel
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Finally, Remote Access with a Smile

Avaliado em 01/08/2019

I haven't needed to contact support very much but each time I have they have been quick to help. More than anything in the IT world speed is paramount, these guys are good.

Vantagens

Functionality across pretty much everything. Fast set up. Secure approval for new machines / users, even down to me having to verify who I am on a regular basis - no trouble, reflects the changing IP's.

Desvantagens

The software working through the app is sometimes a little less than smooth. It still works well but could see some improvement.

Alternativas consideradas

TeamViewer, Dameware e Zendesk Suite

Razões para escolher o Splashtop

LogMeIn while providing a heavyweight piece of software were exorbitantly expensive. Massive price hikes every year. Why did I put up with them for so long? Fear of having a major headache in transitioning all clients to a different product.

Software anterior

Rescue

Razões para mudar para o Splashtop

I enquired with many companies, those are just a few that come to mind. The easiest and most useful help was from Splahtop. They gave me a full trial, extended that trial and then helped in the move from LogMeIn to the Splashtop product. All the way through I had regular email communications checking all was going well. Very satisfied customer.
Jake
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great product, easy to configure and deploy.

Avaliado em 12/12/2020

Splashtop Business Access has worked flawlessly for me and I am very happy with the purchase.

Vantagens

I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I have not been disconnected or froze at all and there is no delay when using mouse/keyboard. I also like the resolution when connecting and ability to switch the remote monitors as needed.

Desvantagens

The only (minor) thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list. It would be simpler to have a way to verify by simply sending a code to my phone asking for permission.

Alternativas consideradas

Zoho Desk e GoTo Meeting

Razões para escolher o Splashtop

Random disconnects, mouse/keyboard delays and freezing.

Software anterior

TeamViewer

Razões para mudar para o Splashtop

I really liked Splashtop during the trial and pricing.
Steven
Classificação geral
  • Setor: Escritório de advocacia
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Excellent User Experience!

Avaliado em 27/05/2020

I'm able to work remotely with no loss of productivity and also able to provide support to other users who do not know how to solve computer issues themselves.

Vantagens

I was particularly impressed with the sound transfer features of the software. I selected my desired sound settings on setup of the program, rather than having to select it with each session. There was no delay or latency and the full screen function makes it appear that I am sitting at my office computer. The cost was low and the value very high, especially when compared to other similar software, some of which costs 10 times as much.

Desvantagens

Two different software programs, a streamer and a business program, must be loaded. It would be nice to only have to load one program, but this was not that much of a hassle.

Alternativas consideradas

Pro

Razões para escolher o Splashtop

The prior program was slow and the sound transfer feature was very weak and had to be enabled with each session. When it was enabled, it caused degrading graphics.

Software anterior

RemotePC

Razões para mudar para o Splashtop

Logmein was very expensive and the quality was not one bit better than Spashtop.
Julie
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Help your business grow with Splashtop Business Access

Avaliado em 29/07/2019

The company is wonderful. The tech support is quick and effective and they don't stop until they get your problem solved as well as have great follow up after the fact. The price is affordable and the downloads quick.

Vantagens

We love the ease of setup for both us and our customers. When a new client comes on board, we simply send them the link, and in no time we are securely connected to their device.

Desvantagens

That there is difficulty transferring very large files such as their QB desktop back up file

Daniele
Classificação geral
  • Setor: Políticas públicas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Everything is easy

Avaliado em 25/04/2020

Because the covid-19 we had to stay at home from one day to another and was absolutely necessary to have an easy and light solution for smart and remote work without a VPN availability.
Splashtop easily solved this necessity

Vantagens

It was easy to install: due to coronavirus all my colleagues installed Spalshtop by themselves at home.
Easy to use:all of them are using Splashtop without any formation.
Easy to administer: it was very easy for me manage licences

Desvantagens

An option missing is to send a sequence that simulates ctrl alt canc via keyboard.
Not a strategic absence but could help

Alternativas consideradas

TeamViewer

Razões para escolher o Splashtop

Because we needed a lighter and easier tool for remote connection. And with a more clear and flexible licencing policy

Software anterior

TeamViewer

Razões para mudar para o Splashtop

Best prices an clear licence policy.
Juli
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Splashtop - Great Solution

Avaliado em 27/03/2020

Exceptional. Again, I was skeptical when I first changed over but I have loved it and use it everyday.

Vantagens

This software is very affordable and easy to use. It is quick, doesn't freeze up and can be used from anywhere. I constantly go onto client computers and my computer from clients and feel this is a very efficient and affordable solution for any business or individual that needs to access computers from multiple sites. I used GoToMyPC for years but they keep raising prices astronomically. I was hesitant to move off their software but actually think Splashtop works better since I have changed to it. And it is much more affordable.

Desvantagens

Nothing I have discovered yet is a problem. I did have a printing issue but was able to easily find the solution through an online search.

Gregory
Classificação geral
  • Setor: Serviços de informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Daily use for IT Support - Almost flawless

Avaliado em 11/12/2020

My overall experience with Splashtop is great. If I send them a question, which is rare due to the simplicity of the software, they answer very quickly. I have even called and gotten to talk to a real person that knows what they are talking about.

Vantagens

I have an advanced account, which means I can let my clients setup a free Splashtop account, then I can give them access to their specific computer for their own home acess. I have used this for over 40 computers and users during the pandemic, and it has been one of the best things I have ever used. These people have multiple monitors at work, and I setup their home computers to match, so they can actually use a 3 monitor system at home that mirrors their work computers. And....I can remote their computers at the same time that they are if they need help, and they can see what I am showing them. I can also do random drop ins and see what they are doing, if they are working, etc. I can split up by different clients and the user interface to do this is simple. I will definitely be using this software for years to come if they don't update it and mess me up. The SOS will let me see iPad and iPhone screens and talk on the phone with the users to help them get through problems on their devices. Pretty simple.

Desvantagens

What I like least is the fact that Apple will not let Splashtop SOS control and iPad or iPhone instead of just seeing what the user is doing.

David
Classificação geral
  • Setor: Hardware
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

This software saved my business

Avaliado em 30/07/2019

Most of the support tasks that I perform now are with Splashtop Business Access, and physical visits to clients are now rare. Much of the work is after hours when businesses are closed, so it works very well for me.

Vantagens

The one thing that had me committed was the low cost after the massive price increases I was experiencing from Logmein. Splashtop has improved in performance, reliability and feature-set considerably over the several years I've been using it, and I cannot praise it more highly. The company also listen carefully to their users and have fixed minor issues along the way. All versions of Windows from XP upwards are supported, including servers.

Desvantagens

There are very few cons. Very old PCs with poor graphics capability maybe rather slow, but there is an add-on driver that helps. Thankfully these issues are very rare, and those machines should have been upgraded anyway. Full Dual Monitor support is an additional paid option, but I can live without that.

Luca
Classificação geral
  • Setor: Engenharia mecânica ou industrial
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Splashtop SoS remote support tool

Avaliado em 21/10/2022

Splashtop Sos was really easy to setup and integrate in the production scenario.

Vantagens

Splashot Sos was simple but powerful tool for remote support activities.

Desvantagens

Difficulty on the integration with Microsoft tools, like Active Directoty and Microsoft Teams. Furthermore there no tools available from a simple migration from different Support software.

Alternativas consideradas

TeamViewer e Microsoft Teams

Razões para escolher o Splashtop

Reduce operational costs

Software anterior

TeamViewer
russell
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great software that works

Avaliado em 27/05/2020

Claim to fame: I was walking around the Louvre museum in Paris on vacation, when we had an inspection at work back in Florida. I was able to move the files they were looking for whilst standing in the Egyptian area on my phone and in 10 minutes, my staff had everything they needed to complete the inspection.

Vantagens

I am a small business owner and the only person who needs to remote into my business. In my scenario, I no longer need to be in the office to work so often do some electronic paper pushing in the evenings and weekends (like most small business owners, we are 24/7!) and when staff have computer issues, I can remote into their desktops to fix the small issue no matter where I am in the world.

Desvantagens

There is nothing I would complain about at this point.

Arthur
Classificação geral
  • Setor: Sistema judicial
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Working From This Is A MUST

Avaliado em 29/08/2020

I have to revue case files almost daily and not needing to drive to the office for one or two files is probably the most beneficial, although having multiple files open at a time on the both computers.

That is a luxury I hadn't expected.

Vantagens

Ease of most is easy, but I especially like is the quickness of deployment from one computer to another at the beginning of a session. (Usually within 5-10 seconds, depending on net service. Also it's able to handle large files for transferring from one computer to the other.

It is also able to set up more than 2 computer and also split screens.

Desvantagens

It would be nice to be able to use it within a word processor. I admit that not having tried that more than a couple of times, but it wouldn't surprise me if it's in Splashtop For Business, but it also wouldn't surprise me if it can be done.

Wilfredo
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Remote app

Avaliado em 19/07/2020

Remote connection for customers at any time.

Vantagens

Price and easy to use for the end users.

Desvantagens

sometimes controlling the other computer when installing apps.

Resposta do Splashtop Traduzir para o Português

Hi Wilfredo,

Thanks a lot for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers. We are so glad to hear your comment.

Our Splashtop On-Demand Support (SOS) has the feature that allows to elevate to admin privilege. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360002438071-Connecting-with-Admin-Rights

Please feel free to contact us if you need our assistance.

Thanks again for choosing Splashtop!

Regards,
Antonia Wang
Splashtop Customer Success team

Matt
Classificação geral
  • Setor: Construção
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Robust Remote Support

Avaliado em 27/05/2020

Any time I have contacted support with a question they were always fast, friendly, and helpful. I haven't needed to contact them about any major issues because it performs like it is supposed to and has never given me any trouble.

Vantagens

Splashtop was incredibly easy to setup, and is very user friendly. It has all of the features we need and offers features we didn't think we would use but they turned out to be a great bonus to have.

Desvantagens

When it comes to Pro/Cons, there are no cons with Splasthtop. There are a few minor features that would be nice to have, like seeing the user activity status on the main screen of the business app, and we have submitted feature requests, hopefully they will be added in an upcoming product update.

Noel
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Lifesaver during Covid-19

Avaliado em 19/07/2020

Vantagens

With the Covid-19 lockdown we had to find a work-from-home option quickly, one we could implement easily and which was painless to use and maintain. This product works perfectly every time.

Desvantagens

I have nothing bad to say, it does exactly what I want it to do without any drama.

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RemotePC

Software anterior

TeamViewer

Resposta do Splashtop Traduzir para o Português

Hi Noel,

Thank you so much for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers. We are so glad to have more ex-RemotePC users switching to Splashtop and proud to be contributing to your business continuity. Looking forward to serving you in the coming year and for many more years ...

Thanks again for choosing Splashtop!

Regards,
Antonia Wang
Splashtop Customer Success team

John
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Need to try Product

Avaliado em 11/08/2019

Great product!

Vantagens

Deployment/Installation to clients
Resolution

Desvantagens

Everyone can always grow.
Have more Administrators

Alternativas consideradas

TeamViewer

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