Avaliações do Splashtop

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699 avaliações
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Avaliação - Splashtop
Avaliado em 27/06/2024
Muito boa, tem minha preferencia dentre as demais concorrentes!
Muito boa, tem minha preferencia dentre as demais concorrentes!
Vantagens
Os acessos remotos são simples e se reconectam rapido após uma queda de internet por exemplo.
Tem um acesso fluido e boas opções para bloqueio de audio
Desvantagens
Poucas funções para controles de administrador e transferencia de arquivo via acesso remoto.
Resposta do Splashtop
Hello Lucas,
Thank you for sharing your experience using Splashtop with us. We're thrilled that our product has met your expectations with its various features. Your feedback on administrator controls and file transfer is invaluable to us and will help us further improve the Splashtop user experience. Thank you for choosing Splashtop. If you have any questions or concerns, please feel free to reach out to our support team.

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
A remote remote desktop support tool
Avaliado em 13/05/2024
Vantagens
We get Splashtop integrated with NinjaOne and have used the product for a number of years. It's fast and feature rich and allows both unattended and also attended remote support.
Desvantagens
Sometimes it can be slow in launching but once its up and running the product works without issues.
Alternativas consideradas
TeamViewer RemoteResposta do Splashtop
Hello Lucas,
Thank you for sharing your positive experience with Splashtop. We're happy to hear that Splashtop's features have been greatly used by you over the years. Your feedback is invaluable to us and will serve as a guideline for what to improve. Thank you for choosing Splashtop and we hope to continue providing you seamless remote access for more years to come.
- Setor: Bancos
- Porte da empresa: 11 - 50 funcionários
- Usado Mensal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Spashtop is a great remote management and support tool for remote users and more
Avaliado em 04/04/2024
The Splashtop tool has performed well for me and is reliable and fast.
The Splashtop tool has performed well for me and is reliable and fast.
Vantagens
Splashtop is easy to use, cost effective and secure.
Desvantagens
I have found nothing to dislike about Splashtop
Resposta do Splashtop
Hello Tony,
Thank you for your insightful review of Splashtop! It's great to hear that you find it easy to use, cost-effective, and secure, with no drawbacks to mention. Your positive experience with its reliability and speed highlights its value for remote management and support. It's also helpful to know that you chose Splashtop for its superior fit and cost-effectiveness compared to other options. Thank you for choosing Splashtop and we hope to continue exceeding your expectations.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Good Product Overall
Avaliado em 04/03/2024
Vantagens
Great features and tools. Can manage a lot through RMM.
Desvantagens
Issues with RMM not functioning properly.
Resposta do Splashtop
Hello Jessica,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Splashtop Review
Avaliado em 19/12/2024
Splashtop is critical for our remote support solutions and has never failed us even in the most...
Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations.
Vantagens
Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end.
Desvantagens
Nothing comes to mind. I have never had any issues with the software.
Resposta do Splashtop
Hello Kyle,
Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations.
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Splashtop ROCKS
Avaliado em 24/11/2023
Excellent product, I would highly recommend it!
Excellent product, I would highly recommend it!
Vantagens
Very easy to use and they are always working on additional features to be implemented
Desvantagens
Updates come on when first logging in and can take time for the updates
Resposta do Splashtop
Hello Josepj,
Thank you for taking the time to share your positive experience with Splashtop. Regarding your feedback on updates, we understand that they may occasionally interrupt your workflow, and we're continually striving to minimize any inconvenience while ensuring that you have access to the latest improvements. We're delighted to have earned your recommendation and are grateful for your trust in us, especially considering your transition from other providers. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you again for choosing Splashtop.
- Setor: Bens de consumo
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Splashtop Remote Support
Avaliado em 15/11/2023
Vantagens
It works great and provide the required remote connection for us to accomplish the support task for our users
Desvantagens
Sometimes the connection can get a little bit slower.
Resposta do Splashtop
Hello Emilio,
Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that our platform has provided you with the necessary remote connection to efficiently support your users. While we strive for consistent performance, we acknowledge occasional slowdowns in connection speed and are always working to optimize our service for smoother experiences. We're committed to offering reliable and cost-effective solutions for your remote support needs, and we appreciate your feedback as we continue to enhance our services. If you encounter any further challenges or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop.
- Setor: Rádio e televisão
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
This is the product you need!
Avaliado em 26/07/2023
I was a former user of GoToMyPC. Always had problems with not being able to connect. I found...
I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!
Vantagens
Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.
Desvantagens
I can’t think of anything I don’t like. Splashtop does everything I need it to do.
Alternativas consideradas
TeamViewer RemoteRazões para escolher o Splashtop
Always had problems connecting. When I need a product to work, I need it now!Razões para mudar para o Splashtop
Better price and it just works better for my use. I remote control a radio station with it.Resposta do Splashtop
Hello Barry,
Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our product has met your expectations and has proven to be a valuable tool for you. We appreciate your feedback on the absence of any discernible cons and are delighted that Splashtop fulfills all your needs seamlessly. We understand the frustration that can arise from connectivity issues, and we're proud to have provided you with a reliable solution. Thank you for choosing Splashtop
- Setor: Instituições religiosas
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Remote Access Software That Works Well and Doesn't Compromise Access Control
Avaliado em 07/08/2023
Splashtop has allowed us to confidently provide secure, remote access for technicians to help end...
Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.
Vantagens
Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them
Desvantagens
Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.
Resposta do Splashtop
Hello Jim,
Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.
- Setor: Rede de computadores
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Easy Remote Control/Access and More
Avaliado em 26/07/2023
I need access to my office computer from anywhere. I prefer to access from other computers, but in...
I need access to my office computer from anywhere. I prefer to access from other computers, but in a pinch the Android app on my tablet and phone are serviceable, giving me the power of my computer anywhere.
Vantagens
I needed a remote access program that would not break the bank. Splashtop does exactly what I need. The company has other tools that do more. Other users may find different or more functions.
Desvantagens
Splashtop remote control seems to disconnect/fail to connect more than some other tools I have used.
Resposta do Splashtop
Hello Michael.
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our remote access program meets your needs while staying budget-friendly. We understand the concern you've raised about occasional disconnections, and we're actively working to enhance the stability of our remote control feature to ensure a seamless experience for our users. We strive to deliver value and performance, and we're committed to addressing any issues to make your experience even better. Thank you for choosing Splashtop as your remote access partner, and we look forward to continually exceeding your expectations.
- Setor: Administração pública
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to deploy, easy to use
Avaliado em 26/07/2023
Although our agency provides essential services, during much of 2020 we were required by the state...
Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time. As this happened rather suddenly, those staff working from home were often using their own equipment. I still needed to be able to support everyone in and out of the office on any equipment, and most staff needed to connect with our on-premise file servers and software. Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of their job with minimal instruction. Although we have all returned to the office, we still maintain enough subscriptions to allow employees to work from home when needed, and to provide immediate IT support services to all employees wherever they may be.
Vantagens
Pros: Pricing model, ease of deployment, simplicity of connection for end users. There are a several features we don't currently use, but the interface is simple enough that these additional features do not clutter the app with functions confusing to the average end user.
Desvantagens
Cons: haven't really found any yet? However, there are several features we do not currently use.
Alternativas consideradas
TeamViewer RemoteRazões para escolher o Splashtop
Pricing structure and ease of deployment.Razões para mudar para o Splashtop
Splashtop was the most cost effective and easily deployed option. Easy to add users and additional seats to the subscription.Resposta do Splashtop
Hello Rebecca,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has met your expectations in terms of ease of deployment, user-friendly interface, and overall simplicity. It's fantastic to know that even during the sudden shift to a hybrid work schedule in 2020, Splashtop played a crucial role in ensuring your agency's essential services continued seamlessly. We value your feedback and are committed to providing a reliable and user-friendly experience for all your remote access needs. If you ever have further suggestions or questions, please feel free to reach out. Thank you for choosing Splashtop.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Why Splashtop is one of the best Remote Support softwares on the market.
Avaliado em 26/07/2023
Positive, easy to deploy and manage.
Positive, easy to deploy and manage.
Vantagens
Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today.
Desvantagens
None so far I very happy with the features and stability of this software.
Resposta do Splashtop
Hello Andrew,
Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Splashtop is a lifesaver
Avaliado em 26/07/2023
Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better...
Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am.
Vantagens
I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use.
Desvantagens
There is nothing I don't like. It literally fits all my needs and is super easy to use.
Resposta do Splashtop
Hello Denise,
Thank you so much for your positive and enthusiastic review. It's fantastic to know that you find our platform's ease of use and integrations to be top-notch, allowing you to seamlessly handle your responsibilities from anywhere. We appreciate your trust in Splashtop and are delighted to be a key part of making your professional life better. If you ever have any questions or need assistance, our dedicated support team is here to help.
- Setor: Alimentação e bebidas
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best for the money
Avaliado em 27/07/2023
Vantagens
I love the ease of use and most importantly, the cost vs. Team Viewer. Team Viewer license for a small number of stores is crazy expensive.
Desvantagens
There is nothing I dislike. This software is a homerun
Resposta do Splashtop
Hello Christopher,
Thank you for your glowing review and for highlighting Splashtop's affordability. We're thrilled to hear that you find Splashtop to be a homerun. We're continuously working to provide an accessible and efficient remote access solution, and it's fantastic to know that our efforts are resonating with users like yourself. Should you ever need assistance or have any feedback, please don't hesitate to reach out.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great business tool
Avaliado em 30/10/2024
Product works great. But pricing can be a problem for those on a limited budget.
Product works great. But pricing can be a problem for those on a limited budget.
Vantagens
The features, functions, user accounts, and controls.
Desvantagens
Cost, and limitations of some features or having to buy add ons.
Resposta do Splashtop
Hello Nathen,
Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.
- Setor: Serviços financeiros
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Well, it works...
Avaliado em 27/12/2023
Always worked, easy, and great if you have an endless IT budget.
Always worked, easy, and great if you have an endless IT budget.
Vantagens
It's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.
Desvantagens
The cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.
Resposta do Splashtop
Hello James,
Thank you for taking the time to share your experience with Splashtop. We're pleased to hear that you found it easy to set up and that it provided the necessary features for remote access. However, we understand your concern regarding pricing, and we appreciate your feedback. We're sorry to see you go, but we're glad to hear you've found a solution that suits you. If you have any further feedback or questions, please don't hesitate to reach out.

- Setor: Software
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Splashtop - smooth remote access
Avaliado em 31/08/2023
The business version also offers many advantages, it can be installed on any device without any...
The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.
Vantagens
I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.
Desvantagens
Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.
Resposta do Splashtop
Hello Robert,
Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Great product!
Avaliado em 03/01/2025
Very happy with the product. Glad I found out that this exists.
Very happy with the product. Glad I found out that this exists.
Vantagens
Love working remotely from home and being able to quickly access everything on my work computer.
Desvantagens
No complaints. It's quick and efficient.
Resposta do Splashtop
Hello Susan,
We're happy to hear that you're satisfied with our product. If you have any questions or encounter any issues, our support team is always ready to help. Thank you for choosing Splashtop. We hope to continue fulfilling your remote connection needs.

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Slashtop is a reliable and user-friendly remote access solution
Avaliado em 04/12/2023
Vantagens
During my trip, I needed to access important files on my office laptop. With Splashtop, I could log in easily from my personal laptop. The experience was smooth, and I could navigate through my system with ease, and retrieve the necessary files. It's super simple to use and helpful.
Desvantagens
It's a bit complicated for non-tech users to navigate through it.
Resposta do Splashtop
Hello Mitusha,
We appreciate your positive feedback regarding Splashtop's reliability and user-friendly interface for remote access. It's great to hear that you found it seamless to retrieve important files from your office laptop while on your trip, and that the experience was smooth overall. However, we understand your concerns about its complexity for non-tech users. We continuously strive to enhance our user experience and provide support resources to address any difficulties users may encounter. If you have any issues, you can refer to our knowledge base articles or reach out to our support team as we're always happy to help. Thank you for choosing Splashtop.
- Setor: Materiais de construção
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Good Cost effective multi-platform remote desktop
Avaliado em 14/09/2023
Requirement to remotely troubleshoot tablets and desktops, without a site visit, or awkward "press...
Requirement to remotely troubleshoot tablets and desktops, without a site visit, or awkward "press this button" coaching.
Vantagens
Easy deployment for windows machines. (We used GPO and PDQ Deploy). Requirement was to have one central remote support tool for multiple types of devices, including Windows PC, android tablets, and iPhones. Included both a web client, and thick client. Integrated with Azure for SSO.Can separate devices by any logical grouping (site, type, etc)
Desvantagens
Flakey install sometimes. It would not take MSI arguments, so I had to create 4 different transform files and associated GPOs for each site for logical grouping.
Resposta do Splashtop
Hello Adam,
Thank you for sharing your detailed feedback on Splashtop. It's excellent to know that Splashtop met your requirement for a central remote support tool across various devices. We apologize for any inconvenience you experienced with installs and the need for multiple transform files; your insights are invaluable for our ongoing improvement efforts. If you have any issues or suggestions, please don't hesitate to reach out. Thank you for choosing Splashtop.
- Setor: Administração pública
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Excellent service for the price
Avaliado em 27/07/2023
Vantagens
The price is the best part. We have tried other services, and some were better than others, but for the most part Splashtop is excellent and so much more affordable for an office like ours where we dont do remote work often, but it is nice to be able to.
Desvantagens
For some reason the iPad doesnt seem to work as well as the mobile version. Otherwise they have done a great job!
Resposta do Splashtop
Hello Christopher,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that you find our service to be excellent, especially considering the affordable pricing. We appreciate your feedback regarding the performance on iPad and apologize for any inconvenience you may have experienced. Our team is constantly working on improvements, and we encourage you to reach out to our support team for assistance with any specific issues on the iPad platform. We're delighted to have you on board, and thank you for choosing Splashtop as your remote desktop solution.
- Setor: Rede de computadores
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
review
Avaliado em 23/08/2023
Vantagens
easy for clients to use one time for ad hoc remote support
Desvantagens
prompts often and hard to stop running task
Resposta do Splashtop
Hello Chris,
Thank you for taking the time to share your feedback on Splashtop. We're glad to hear that you find it easy for clients to use for ad hoc remote support. However, we apologize for the inconvenience caused by the frequent prompts and difficulty in stopping running tasks. Your comments are invaluable in helping us improve our platform, and we'll work diligently to address these issues to enhance your experience with Splashtop. If you have any further suggestions or concerns, please don't hesitate to reach out. Thank you for choosing Splashtop.
- Setor: Bens de consumo
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great product, effecient and a good value!
Avaliado em 27/07/2023
Splashtop allows us to work remotely without skipping a beat. Even running very heavy programs and...
Splashtop allows us to work remotely without skipping a beat. Even running very heavy programs and several windows running, we’ve had no real issues. Very usable and effective program for a reasonable rate. Recommend to anyone looking.
Vantagens
Splashtop is extremely easy to use but also very easy to set-up. I purchased and had up and running for 3 users and systems in 30 minutes tops. Very reliable and user friendly. All at a reasonable rate.
Desvantagens
I wish the file transfer were a little easier but it is still very workable.
Resposta do Splashtop
Hello,
Thank you for taking the time to share your positive experience with Splashtop. We're delighted to hear that you find our product easy to use and set up, making remote work seamless for your team. We appreciate your feedback on file transfer and are always continuously working to improve our service. We aim to provide a user-friendly and cost-effective solution, and we're thrilled to have met your expectations. Thank you for recommending Splashtop, and we look forward to continuing to support your remote work endeavors.
- Setor: Maquinário
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Awesome and cost effective
Avaliado em 28/07/2023
Remote access to all my pc’s from anywhere I am
Remote access to all my pc’s from anywhere I am
Vantagens
Ease of use and connectivity is always dead on
Desvantagens
Everything was flawless from the Beginning on
Resposta do Splashtop
Hello Rudy,
Thank you for sharing your experience with Splashtop. We're glad to provide you with flawless remote access to all your PCs from anywhere you are, making your workflow more efficient. Our team works diligently to ensure that Splashtop offers seamless ease of use and reliable connectivity, so it's fantastic to know that you've found these aspects to be consistently reliable. Should you have any further feedback or need assistance, feel free to reach out to us. Thank you for choosing Splashtop.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Use in Healthcare Setting
Avaliado em 27/07/2023
I have been very please with Splashtop. Our office has used it for 4+ years, and it has been an...
I have been very please with Splashtop. Our office has used it for 4+ years, and it has been an asset to our practice.
Vantagens
I like that I am able to easily use my practice management software along with Splashtop to seamlessly send referrals and needed info to other medical offices.
Desvantagens
I don't know of any cons to speak of. Sometimes, if I am working remotely and have a poor signal, it doesn't work. That is more of an issue on my end and not due to Splashtop.
Resposta do Splashtop
Hello Alexandria,
Thank you for sharing your positive experience with Splashtop. We're thrilled to hear that Splashtop has seamlessly integrated with your practice management software, enabling efficient communication and referral processes among medical offices. Your acknowledgment of its reliability over the four years of use is greatly appreciated. Regarding connectivity issues, we understand that remote work environments can sometimes present challenges, but we're glad to hear that it's generally been smooth sailing with Splashtop. If you ever encounter any further issues or have suggestions for improvement, please don't hesitate to reach out.