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89 avaliações
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
General
Avaliado em 27/09/2019
Good
Good
Vantagens
Nice looking, good integrations for current software
Desvantagens
Every time you choose another entry the page refreshes!
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Lost promises
Avaliado em 26/09/2019
Vantagens
Password management and integration with connectwise control
Desvantagens
Unable to create folders to organize articles.
Unable to update passwords through connectwise automate.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Great Product, Serious Implementation Issues
Avaliado em 25/07/2019
It's a good tool, but the configuration is taking way to long
It's a good tool, but the configuration is taking way to long
Vantagens
The product is solid. Its password management feature puts it ahead of other documentation platforms. But...
Desvantagens
Transitioning from IT Glue has been nearly impossible. I was told we'd be able to export all our data from IT Glue, and import into PassPortal via a basic .zip file, but it wasn't that simple. First, and most importantly, not one password was successfully imported from IT Glue to PP. Zero. The same with documents and articles. So effectively, all of the useful information that can't just be grabbed by integrating with our PSA/RMM tools was not imported.
I've been told fixes are coming, but it's been weeks and nothing. I have been manually moving password over using the import template, which generally works, but it is time-consuming and one of the appealing features was the import process. Now I have some passwords for some clients, plus some articles and documents, but nothing consistent.
And support has not been particularly helpful. They keep saying fixes are coming and not following up, and ultimately I need some kind of resolution here.
I very much hope I can do the bulk import soon because it's been almost two months and I am still using two products.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Great Product
Avaliado em 25/07/2019
Using Passportal has enhanced our ability to keep client passwords secure. Since there is...
Using Passportal has enhanced our ability to keep client passwords secure. Since there is documentation as well we are able to keep almost all of our information in Passportal making information more easily accessible.
The ability to use Passportal with Screenconnect has been an added bonus as it makes logging into systems much quicker than before.
Vantagens
The website is very easy to use. The plugins for ScreenConnect and Microsoft Edge work very well and make me and my team more efficient.
The password sync with servers has helped a lot with user support.
Desvantagens
The plugin for Firefox doesn't work very well. The app on the iPhone only has access to passwords and none of the documentation.
At times the server password sync can be buggy but it is easily fixed with a reinstall of the software.
The customization of the documentation is a little lacking but not too bad.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Excitement for future features.
Avaliado em 25/07/2019
Working with Passportal has been quite positive. The application is fairly intuitive and theirs...
Working with Passportal has been quite positive. The application is fairly intuitive and theirs always someone willing to help.
Vantagens
Passportal makes managing passwords for hundreds of clients simple.
If a question arises, phone support is rarely longer than a 15 minute wait. Support staff is always courteous and wanting to help find the answer best suited for the scenario.
Desvantagens
Features could be more fleshed out such as setting default properties for folders, but this is only a temporary issue since we’ve been informe by Passportal that this will someday roll out to customers.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Fairly new, but very technical user
Avaliado em 07/10/2019
We were LastPass users for 5 years. Passportal is definitely an upgrade.
However, LastPass'...
We were LastPass users for 5 years. Passportal is definitely an upgrade.
However, LastPass' extensions seem to be more mature and compatible.
Vantagens
- Very well thought out and robust feature set
- Portal layout
- Global search with options
- AD integration
Desvantagens
- Browser extension incompatible with Duo 2FA for certain sites
- Organization key requirement. It resets on its own and I don't like storing it somewhere else
- Passportal extension doesn't always prompt to add new sites, and clumsy when it does. If you accidentally click off the extension without saving, you lose anything already typed.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Passportal Feedback
Avaliado em 25/07/2019
So many users complained about having to use a password manager. Once we got them setup and some...
So many users complained about having to use a password manager. Once we got them setup and some basic training they quickly realized the value and are now advocating password management to clients, friends and family.
Vantagens
The peace of mind you get after you've changed all of your online access to use highly complex and unique passwords, but only have to remember 1.
Desvantagens
Chrome Add-In: When entering search I have to tab 4 times to launch site. I don't like being forced to the mouse. Would be better if I could just hit enter after entering search and a match is found.
- Setor: Rede de computadores
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Passportal does a lot
Avaliado em 20/08/2019
My rep has been awesome and they seem to be working hard in the background.
My rep has been awesome and they seem to be working hard in the background.
Vantagens
On browsers it does a quality job of managing passwords, and documentation.
Desvantagens
On browsers including mobile, it has some issues like; form fill is non functional on Android.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Passportal Review
Avaliado em 12/08/2022
Very positive, TOTP feature came in later than other bits of software but it's here now so it's all...
Very positive, TOTP feature came in later than other bits of software but it's here now so it's all good.
Easy to use, fast, secure, can't complain!
Vantagens
Easy to use, super secure, customisable. Almost everything required when managing thousands of devices.
Desvantagens
Documentation feature could be better, development slowed down since Solarwinds took over, now n-able.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love this product
Avaliado em 26/09/2019
Great product and great support.
Great product and great support.
Vantagens
Secured our passwords and eased access. Makes us more efficient.
Desvantagens
Nothing yet, product is great. Straight As.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Must-have tool
Avaliado em 25/07/2019
Vantagens
The functionality of the product is fantastic, many great features are available right from the browser plugin without having to log into the web portal
Desvantagens
There are a few company-wide reporting features that are noticeably lacking.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Passportal
Avaliado em 05/08/2019
Even prior to the acquisition, Passportal had excellent customer service and support. Their...
Even prior to the acquisition, Passportal had excellent customer service and support. Their employees truly stand behind and understand the platform. SolarWinds will only improve that great, baseline technology and continue to give great support.
Vantagens
The functionality and capabilities that are meant for Managed Service Providers are top notch.
Administration, implementation, and set up was simple.
AD and Chrome browser extension integrations were effortless/
Desvantagens
There are some small kinks to still be worked out: some User/Password fields don't populate, a few newly created credentials don't auto-save, some small UI issues with extension
Razões para mudar para o Passportal
Pricing, Partnership, Proof of Concept- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Life Saver
Avaliado em 26/09/2019
All passwords across our estate and all clients are now in passportal, secure and easy to reset
All passwords across our estate and all clients are now in passportal, secure and easy to reset
Vantagens
When an IT engineer leaves the company, we no longer have to spend hours resetting passwords for all clients
Desvantagens
Development for bugs and new features is rather slow
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great password management at an affordable price!
Avaliado em 25/07/2019
Exceutive from Passportal was very professional, but very compassionate about her salespitch.
Not...
Exceutive from Passportal was very professional, but very compassionate about her salespitch.
Not once did she make us feel like we was foolish for asking a question that would probably seem obvious.
The product was pointed out very well, both its pros & cons where explained well and we felt we could trust the advice that was given.
Vantagens
Its one of the fastest password management tools to get what you need quickly, in & out with full auditing and permissions on every aspect.
It has helped our management of not only our internal passwords but our clients also.
Desvantagens
The setting up of the clients with the SITE addon was a bit tedious.
Having to spend 30 minutes with each client you want to have use of Passportal will get tedius.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great password soulution
Avaliado em 25/07/2019
Vantagens
Nice mobile app, great audit reports, the password AD sync helps alot for service accounts.
Desvantagens
Right now I cant see any cons in the way we use it.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Passportal Review
Avaliado em 26/09/2019
Everything has been great and the support as well when needed.
Everything has been great and the support as well when needed.
Vantagens
Documentation and Ease of use. The ad sync with passwords is a life saver. Documentation has saved us hundreds of hours of troubleshooting.
Desvantagens
I cannot right click and paste into my articles. However I can just use ctrl+V. Not a big deal just an honorable mention.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Solarwinds Passportal Review
Avaliado em 11/09/2020
Overall, the product for the most part works but when there is an issue it is hard to trouble shoot...
Overall, the product for the most part works but when there is an issue it is hard to trouble shoot without support.
Vantagens
I like that I do not have to remember passwords and can auto load passwords for different machines. This way I do not have to memorize complicated passwords but still able to use a complex password for security purposes.
Desvantagens
Sometimes the auto fill does not work and does not provide an error. I have confirmed the password is correct by manually typing in the password.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Advance using Passportal
Avaliado em 25/07/2019
The experience with the product has been greatly received from our Team and we are seeing a lot...
The experience with the product has been greatly received from our Team and we are seeing a lot more efficiently within the team as they can go to a client, find the required information and get the job done. Also with the integration of Solarinds RMM our team are spending more time in Passportal and less in RMM because everything can be accessed from one location.
Vantagens
When we first saw the demo we were really impressed about the Password management capabilities and what it had to offer. Then once we got passed that we saw the real benefit of the product and that was the documentation side of thing the product had as well as the integration with Solarwinds RMM.
Desvantagens
The only con we have found at the moment is the ability to have a default location to store articles and then link them to clients that share and use the same application.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Passportal review
Avaliado em 02/10/2019
Vantagens
The software is easy to use, able to upload credentials en masse and Highly adaptable
Desvantagens
There are some areas i'd like to include Photoes in the body of the article or datafeild but I can only link the image instead.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Satisfied with PassPortal
Avaliado em 25/07/2019
Vantagens
The password management and documentation portion of this product is fantastic. It has have a very positive impact on our organization. Allows our technicians to access the data they need in a quick fashion which ultimately provides our clients with a better experience.
Desvantagens
The customer documentation portion. As an organization we have
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Best password manager on the market
Avaliado em 02/10/2019
Very good - it has replaced my personal business password manager lastpass for all day to day work...
Very good - it has replaced my personal business password manager lastpass for all day to day work related passwords
Vantagens
the diversity of the platform makes it easy to find something for every required scenario
Desvantagens
nested menus are the most annoying thing - the general layout of the software is good but sometimes it takes quite a few more steps than what I believe to be required to get to customers specific details
- Setor: Serviços de informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Passportal review
Avaliado em 25/07/2019
Vantagens
I liked the ease of password management including the ability to deploy an agent to keep our administrator password on a rotate and have that automated. This way we can stay proactive with password changes and/or rotations. I also like the documents add-on as it has been our centralized storage for all our customer information/documents/diagrams, etc. This makes it much easier for our techs to location information from a single location instead of searching between multiple shares and wasting time.
Desvantagens
Only con as I have heard from our techs, is it is sometimes hard to distinguish L, I, and 0/O. If we would get some different font/format to make it easier to distinguish would be very helpful.

- Setor: Segurança de rede e informática
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Review
Avaliado em 26/07/2019
Vantagens
Simplicity, and ease of use for all team members.
Desvantagens
Some issues with Browser add-ons and lacking some integrations that are on the road map.
- Setor: Serviços de informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing product for password protection
Avaliado em 25/09/2019
Vantagens
Easy to use and easy to setup and easier to administor
Desvantagens
I would like it to with work with all applications
- Setor: Segurança de rede e informática
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Passportal
Avaliado em 25/09/2019
It’s been a timesaver. All the information we need is in one place.
It’s been a timesaver. All the information we need is in one place.
Vantagens
Easy to use. It makes finding information easy.
Links objects
Desvantagens
Only thing missing is notification for renewal of subscriptions and warranties