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84 avaliações
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Software
Avaliado em 27/11/2018
Overall experience has been great, just a few things that can get confusing or hard to do, but...
Overall experience has been great, just a few things that can get confusing or hard to do, but other than that, it is very useful for what we use it for. We keep a lot of information and this software allows us to do that.
Vantagens
This software allows us a great way to keep track of giving history, event information, solicitations and personal information. Also allows us to pull simple and in depth reports.
Desvantagens
Can be a little cumbersome sometimes when you want to dive deeper. Pulling in depth reports can be confusing with continued training.
- Setor: Educação superior
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Colleague as an ERP
Avaliado em 15/10/2016
Colleague is an overall great product. Ellucian has been working hard to improve Colleague's...
Colleague is an overall great product. Ellucian has been working hard to improve Colleague's features and functionality, especially on the Self-Service platform. This work has kept them at the front edge of innovation with responsive design that allows your constituents serve themselves from any device. This takes pressure off of administrative staff so they can focus on quality support to your students.
Ellucian does a good job at being connected to their customers and understanding the constantly changing needs in the academic world. They hold focus groups, beta testing groups to allow the engaged community of customers to provide input, and it shows in the quality of the newer products they have created.
Vantagens
Mobile friendly self service
Integration through Ellucian XE
Active user community on Ellucian's eCommunities social media platform
Desvantagens
Reporting. Expect to spend money on a reporting tool.
- Setor: Educação superior
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
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- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Difficult to use | Difficult to maintain | Expensive | Releases are poorly tested by Ellucian...
Avaliado em 01/02/2019
-Business users in all departments find Banner difficult to use
-Database engineers find Banner...
-Business users in all departments find Banner difficult to use
-Database engineers find Banner difficult to maintain
-IT staff finds Banner difficult to support
Banner is obsolete in the technological age we live; there are cloud finance, HCM, CRM, and student information applications which integrate well with each-other and outperform banner in nearly every category.
Vantagens
Customer support Is friendly and responsive.
Desvantagens
-There is a Massive maintenance overhead
-There is a need for business users to constantly watch the community for systemic issue and bug alerts
-Documentation is intentionally over-complicated to encourage the purchase of Ellucian consulting
-Implementation is more complicated than competitor applications due to the age of the product
-Data is stored un-uniformly in 'shotgun' style in the database making migration away from banner very difficult.
-There is no dashboard -- the entire user interface is a very weak showing
-Self service is impossible to leverage for reliable company-wide / student-wide document delivery.
-Almost no reporting capabilities are built-in; admins must instead write database queries for end users.
- Setor: Educação superior
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
I work with one module for the software and they have a great network for help.
Avaliado em 22/08/2017
The Ellucian software is very helpful in keeping our school on track and making it easier for the...
The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.
Vantagens
Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.
Desvantagens
Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.
- Setor: Educação superior
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Banner by Ellucian
Avaliado em 16/10/2020
Overall working with Ellucian has been pleasant. My employer had the system long before I came...
Overall working with Ellucian has been pleasant. My employer had the system long before I came around so I can't speak to the implementation. Anytime I have needed to reach out to Ellucian with an issue or create a ticket they have been very helpful
Vantagens
Once you learn the terminology to search by, using the software becomes a lot easier. I frequently use reports for tracking open invoices and running payments. I like that the system is dynamic in that it updates quickly when another user is making a change.
Desvantagens
It was a difficult system for me to learn and I couldn't find much training material for it. The reports you can run are basic and need a lot of manipulation to do any analytics.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
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- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
The Industry Standard but why?
Avaliado em 13/06/2020
This product is very commonly used and it feels like they rely on this fact to put in minimal...
This product is very commonly used and it feels like they rely on this fact to put in minimal efforts towards innovation. If you have a different option, I would recommend investigating that.
Vantagens
This product is very commonly used in industry. The online support community around this product is very active and is very helpful when you encounter issues, bugs, odd behavior, etc. (which is often). It is based on a relational database so query writing is easy enough.
Desvantagens
Software patches and updates from Ellucian are notorious for breaking various modules, connections between modules, etc. The UI is a very outdated model and tends to be very unfriendly for those who are not tech savvy. Customer service from Ellucian leaves a lot to be desired.
- Setor: Educação superior
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Powerful SIS That Need Usability Enhancements
Avaliado em 19/12/2019
Ellucian SIS is our source of truth for virtually every system. It comprises current and historical...
Ellucian SIS is our source of truth for virtually every system. It comprises current and historical data for our entire user community. We've built many integrations over the years and use it daily for reporting and accreditation needs. It's the backbone of our organization and people have learned to use it effectively.
Vantagens
The solution is flexible enough that each of our functional departments can use it effectively to accomplish their objectives. Our two largest user groups are Financial Aid and Accounting, each of which uses it daily. What isn't available OOTB can typically be added via customizations, although customizations often present problems when upgrades happen.
Desvantagens
In my opinion, the solution has a very poor design. It consists of many, many UI screens that are accessed by typing in acronyms. This may work well for power users that memorize all the acronyms but there's been several instances where users have had issues, only to discover a 'new' screen that can offer the information they need. Simply put, if you don't know the acronym, your life will be difficult.
- Setor: Gestão da educação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Ellucian works well as a student information system.
Avaliado em 13/04/2018
Vantagens
The software houses all of our student information and IT finds securing the database reasonable for higher education. Though Ellucian, we are able to recruit, register, and maintain financial aid records for students. Our HR office also uses it to house employee and faculty information.
Desvantagens
Many of the screens take excessive commands to get through. There are three or four extra steps every time you want to pull a transcript, run an evaluation, or register a student for classes.
- Setor: Educação superior
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Not so friendly Student Info System
Avaliado em 30/04/2021
I have had both good and bad experiences. However, I don't fuss about it like my colleagues because...
I have had both good and bad experiences. However, I don't fuss about it like my colleagues because it is the only SIS I have ever used.
Vantagens
The product integrates with other software, i.e. Leepfrog (catalog and course inventory management system), Degreeworks (degree auditing/graduation software)
Desvantagens
Speaks a foreign language that you have to learn. Quite the learning curve. The implementation process can be lengthy. Did not always feel supported by the implementation team.
- Setor: Gestão da educação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
The Colleague Self-Service offerings are causing excitement with our students.
Avaliado em 08/08/2017
It is our school ERP.
It is our school ERP.
Vantagens
The Colleague Self-Service Faculty view offers rosters, midterm and final grade entry. Our faculty are so impressed with this new functionality they would fight to keep from losing it.
Desvantagens
Ellucian is difficult to get to respond to issues. I have been working with the Ellucian Cloud testing and it has taken months to accomplish what should have taken days.
- Setor: Gestão da educação
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Banner Human Resources Module
Avaliado em 05/09/2019
This product is for higher education institutions. Ellucian is behind many competitors in this...
This product is for higher education institutions. Ellucian is behind many competitors in this space however, it has realized this and is making positive changes in the right places.
Vantagens
Customer service is very good. The vendor is always willing to listen and help where they can. In addition, there is a customer portal which allows the customer to communicate with one another on issues or ideas.
Desvantagens
My dislike is the current roadmap is very slow to achieve goals. Often release dates will be pushed out and this causes much frustration within the business that has planned to upgrade certain services.
- Setor: Gestão da educação
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Recruit Pros and Cons
Avaliado em 28/08/2022
Vantagens
Recruit has some great reports, integrates with both Eventbrite and Salesforce and can really streamline enrollment processes fo4 a school.
Desvantagens
Implementation is painful, at best. Customer support is difficult because no one seems to understand the product. Customizing for a community college is difficult, as well.
- Setor: Educação superior
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 2.0 /10
Unfortunately...It' what we've got...
Avaliado em 20/08/2018
Vantagens
I guess the only good thing I can say about this software is that it works (kind of) most of the time.
Desvantagens
This software is the least user friendly software I have ever used. I understand that databases are boring, but this software (until the last update) looked like it was from 1996. Nothing about this is intuitive for the general user. For ease of use I would have given it zero stars, but I was unable.
- Setor: Educação superior
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Reasonably priced SIS solution
Avaliado em 22/04/2020
Functional SIS solution, but requires full time developers to support.
Functional SIS solution, but requires full time developers to support.
Vantagens
Powerful, a lot of functionality out of the box allows smaller institutions to hit the ground running.
Desvantagens
Pricing for individual modules is complicated and expensive, user facing interface is very dated and in need of an overhaul.
- Setor: Captação de recursos
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Overall good CRM for non-profit/fundraising
Avaliado em 30/11/2022
Vantagens
Online platform available - the ability to store a lot of information in many different ways, and report customization.
Desvantagens
A little clunky in how many clicks it takes to find the information you are looking for.
- Setor: Educação superior
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
It does what it's supposed to
Avaliado em 29/08/2019
Vantagens
Ellucian allows us to build a functional interface for students and faculty alike.
Desvantagens
It breaks. A lot. Can't tell you how many times I've been doing something fairly simple and suddenly Ellucian stops working or says a page can't be displayed.
- Setor: Educação superior
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Ellucian
Avaliado em 05/04/2019
Vantagens
I like that you can see a lot of different types of information and don't necessarily need additional software to get the job done.
Desvantagens
It can be difficult to navigate through the different windows until you are really well versed.

- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
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- Praticidade
- Suporte ao cliente
Great software!!! Easy to use and always updating?
Avaliado em 07/06/2017
Vantagens
Lots of stuff! Love the new self service!! The innovation of Ellucian is amazing!!! They are helpful !!
Desvantagens
Sometimes the cost are high for new products and innovations, but I understand they allot of work is done on their behalf.
- Setor: Software
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 0.0 /10
Can't begin to describe how horrible
Avaliado em 16/11/2019
The navigation makes absolutely no sense, it's is extremely hard to just register for classes and...
The navigation makes absolutely no sense, it's is extremely hard to just register for classes and find your way to the proper information. Absolutely unintuitive and simply extremely ugly. It looks like it's built in the 90ies.
Vantagens
Absolutely nothing, besides it just being horribly ugly the UX and Usability is utterly terrible.
Desvantagens
As professional in tech I decided to enroll in some part time college classes for enrichment and I was appalled at the software system both schools had for students. Both systems for some reason look and navigate completely different but I found out are still made by the same company. Both is so complicated to use (again both totally different though students need to perform the same tasks) and I'm not sure why people (both school but especially the software company) think this acceptable is beyond me.
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Great for recruiting nor for admissions
Avaliado em 09/04/2018
Vantagens
This is a great tool for recruiting. It can send out emails and invites to different events. It can keep track and store records, it has great potential.
Desvantagens
We were promised that this tool would streamline the admissions process and make it so that our school would only need to have one application. This was a promise that this program could not and has not been able to keep.
- Setor: Educação superior
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Better that other similar products
Avaliado em 06/08/2019
Vantagens
the ability to see all the course work, history, current, gpa's, holds, etc at one place
Desvantagens
still isn't always correct, some courses show up in places where they don't belong
- Setor: Educação superior
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Started out as a great idea, but functionality is horrible.
Avaliado em 01/08/2018
Vantagens
Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.
Desvantagens
The program is so slow. When you're trying to do multiple processes a day, the waiting adds up. Sometimes I will wait a whole minute to wait for a process to execute, very frustrating.
- Setor: Educação superior
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Not very user friendly and when told the system will do something, it actually will not.
Avaliado em 07/11/2017
Vantagens
It is hard to say because we have had issues with getting the system to do what we need it to, but I do like that it will create a positive pay file for manual checks.
Desvantagens
It won't do some of the basic things for financials that I as an accounts payable person feel that the system should do.
- Setor: Educação superior
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Review of Colleague by Ellucian
Avaliado em 05/04/2019
Overall it is a decent product. I am on the non-credit side of the school and utilize it a little...
Overall it is a decent product. I am on the non-credit side of the school and utilize it a little less than those on the credit side, however, it is still a decent product.
Vantagens
It is a decent way to organize all of student data. It also allows for managing the fiances of my departments.
Desvantagens
It takes some time to understand how to use it efficiently. I have been using it for a year and still discover different features.
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
User-friendly but a new experience.
Avaliado em 10/05/2018
Good experience but takes time.
Good experience but takes time.
Vantagens
It was super easy to use when we didn't run into freezing issues. Allows us to pull up any student information that we need and found a way to troubleshoot successfully.
Desvantagens
Sometimes it seems that there are way too many extra steps for no reason. Although it was easy to use, there is a learning curve to master.