Avaliações do Ellucian

Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.

Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.

This product is very commonly used in industry. The online support community around this product is very active and is very helpful when you encounter issues, bugs, odd behavior, etc. (which is often). It is based on a relational database so query writing is easy enough.

Software patches and updates from Ellucian are notorious for breaking various modules, connections between modules, etc. The UI is a very outdated model and tends to be very unfriendly for those who are not tech savvy. Customer service from Ellucian leaves a lot to be desired.

The software houses all of our student information and IT finds securing the database reasonable for higher education. Though Ellucian, we are able to recruit, register, and maintain financial aid records for students. Our HR office also uses it to house employee and faculty information.

Many of the screens take excessive commands to get through. There are three or four extra steps every time you want to pull a transcript, run an evaluation, or register a student for classes.

The product integrates with other software, i.e. Leepfrog (catalog and course inventory management system), Degreeworks (degree auditing/graduation software)

Speaks a foreign language that you have to learn. Quite the learning curve. The implementation process can be lengthy. Did not always feel supported by the implementation team.

The Colleague Self-Service Faculty view offers rosters, midterm and final grade entry. Our faculty are so impressed with this new functionality they would fight to keep from losing it.

Ellucian is difficult to get to respond to issues. I have been working with the Ellucian Cloud testing and it has taken months to accomplish what should have taken days.

Customer service is very good. The vendor is always willing to listen and help where they can. In addition, there is a customer portal which allows the customer to communicate with one another on issues or ideas.

My dislike is the current roadmap is very slow to achieve goals. Often release dates will be pushed out and this causes much frustration within the business that has planned to upgrade certain services.

Recruit has some great reports, integrates with both Eventbrite and Salesforce and can really streamline enrollment processes fo4 a school.

Implementation is painful, at best. Customer support is difficult because no one seems to understand the product. Customizing for a community college is difficult, as well.

I guess the only good thing I can say about this software is that it works (kind of) most of the time.

This software is the least user friendly software I have ever used. I understand that databases are boring, but this software (until the last update) looked like it was from 1996. Nothing about this is intuitive for the general user. For ease of use I would have given it zero stars, but I was unable.

Powerful, a lot of functionality out of the box allows smaller institutions to hit the ground running.

Pricing for individual modules is complicated and expensive, user facing interface is very dated and in need of an overhaul.

Online platform available - the ability to store a lot of information in many different ways, and report customization.

A little clunky in how many clicks it takes to find the information you are looking for.

Ellucian allows us to build a functional interface for students and faculty alike.

It breaks. A lot. Can't tell you how many times I've been doing something fairly simple and suddenly Ellucian stops working or says a page can't be displayed.

I like that you can see a lot of different types of information and don't necessarily need additional software to get the job done.

It can be difficult to navigate through the different windows until you are really well versed.

Lots of stuff! Love the new self service!! The innovation of Ellucian is amazing!!! They are helpful !!

Sometimes the cost are high for new products and innovations, but I understand they allot of work is done on their behalf.

This is a great tool for recruiting. It can send out emails and invites to different events. It can keep track and store records, it has great potential.

We were promised that this tool would streamline the admissions process and make it so that our school would only need to have one application. This was a promise that this program could not and has not been able to keep.

the ability to see all the course work, history, current, gpa's, holds, etc at one place

still isn't always correct, some courses show up in places where they don't belong

Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.

The program is so slow. When you're trying to do multiple processes a day, the waiting adds up. Sometimes I will wait a whole minute to wait for a process to execute, very frustrating.

It is hard to say because we have had issues with getting the system to do what we need it to, but I do like that it will create a positive pay file for manual checks.

It won't do some of the basic things for financials that I as an accounts payable person feel that the system should do.

It is a decent way to organize all of student data. It also allows for managing the fiances of my departments.

It takes some time to understand how to use it efficiently. I have been using it for a year and still discover different features.

It was super easy to use when we didn't run into freezing issues. Allows us to pull up any student information that we need and found a way to troubleshoot successfully.

Sometimes it seems that there are way too many extra steps for no reason. Although it was easy to use, there is a learning curve to master.