
Reward Gateway
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319 avaliações
- Setor: Varejistas
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent quality, customer support is exceptional and its so easy to use!
Avaliado em 17/07/2017
Increase in colleague engagement and more control of our benefits platform.
Increase in colleague engagement and more control of our benefits platform.
Vantagens
The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed.
Desvantagens
The reporting is a bit hit and miss, the data is there the reports just don't run sometimes! The customer support team however is reactive and resolve asap.
Resposta do Reward Gateway
Hi Leanne,
Thanks so much for taking the time to leave us a review on Capterra.
We invest a lot in our client and employee facing customer service teams and I¿m really pleased to hear that your experience with both has been great - we¿re always aiming for world class!
Sorry to hear that the reporting doesn¿t always play ball. We have a team dedicated to creating accurate, timely and beautiful reports in RewardManager¿ but occasionally things don¿t turn out the way we¿d like them to. I¿ll be sure to share your feedback with the wider team here and we¿ll let you know as soon as any new releases come out on the reporting end. In the meantime, if you do experience any temporary glitches then please do continue to reach out to the Client Support team who will be delighted to help.
We¿re really pleased to have you as a client and look forward to partnering with you on future initiatives to increase engagement even further.
Best wishes,
Charlie
- Setor: Gestão da educação
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great platform to save money
Avaliado em 17/01/2018
Discount on many high street retailers and entertainment outlets. Cashback from online retailers.
Discount on many high street retailers and entertainment outlets. Cashback from online retailers.
Vantagens
The product is constantly being developed and new features introduced. The Smart Spending app is a great place to store all your unused vouchers. Company are very responsive on their online chat function. Normally get a response within 2 minutes, even at the weekend.
Desvantagens
Nothing really. Many of the niggles we had with the system when we first signed up have been addressed. The main one was having to plan your spending, which is not always possible. Now with instant vouchers you can buy what you need in the shop and have them instantly available on your smart phone
Resposta do Reward Gateway
Hey Malcolm,
Thanks so much for taking the time to leave a review of your employee engagement platform, SmartHub®.
Really pleased to hear that you¿re using the platform to make regular savings. The SmartSpending app and the ever growing range of instant vouchers definitely makes those spur of the moment purchases easier to do. I'm definitely a 'I need it now!' shopper, so I love both of these things, too.
Our Helpdesk will be really pleased to hear that you love the Live Chat function. They¿re online 24/7/365, so you¿ll always be able to get hold of someone come day or night.
Thanks again for sharing your feedback with us today and at the beginning of your journey with RG. Our Product Team and your Client Success Manager read every review and your comments really help us to improve the product and deliver new innovations.
Have a great Friday! :o)
Best wishes,
Charlie
- Setor: Alimentação e bebidas
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
CHEERS Review
Avaliado em 08/12/2022
response after implementation is delayed from customer support and our contact, don't feel our...
response after implementation is delayed from customer support and our contact, don't feel our concerns are acted on for improvements to have better user experiences.
Vantagens
the design was very customizable and the implementation team was helpful.
Desvantagens
the app which is how most of our employees access the site, as they are on the road not in an office, does not have the same capabilities as the site on the desktop does. this deters most of our users from utilizing this tool and requires more work for the admin team. i was not aware of the differences before go-live. our team would like to post our own photos to celebrate success in the field. the savings app is completely separate then the company app and that confuses people as well as the savings method is not user friendly.
Resposta do Reward Gateway
Hello Madeline,
We are sorry to hear that we are not meeting your expectations. That's definitely not what we want for our customers. We would love to help turn this around for you.
I would love to set up some time to discuss this so that we can address your pain points directly. Please contact me at [email protected].
Thank you,
Sharon Fagan
Director of Client Success, Reward Gateway
- Setor: Gestão da educação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Great incentive program and shows appreciation
Avaliado em 18/11/2019
great program and the employees all love it.
great program and the employees all love it.
Vantagens
Love using this program to thank anyone within my company for the hardwork they are doing. Great for recognizing individuals or a whole group from any project. Great way to motivate someone
Lots of great deals on fond
Desvantagens
not much honestly. i wish some of the prices reflecting on the great buys were less than amazon or walmart prices. The great discounts on things are the typical normal prices found online.
Resposta do Reward Gateway
Thank you so much for your feedback. We provide our customers a best rate guarantee so the prices you find on Fond should always be the best offers on the market. If you ever find that this is not the case, or if there are specific discounts you'd like to see added to the platform, you can let me know by emailing [email protected] and I will pass the request along to the appropriate teams.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Solid Unique Recognition System
Avaliado em 17/02/2017
Brand Integrity is an excellent product with good customer support. It provides an ongoing...
Brand Integrity is an excellent product with good customer support. It provides an ongoing recognition system between employee engagement surveys, which helps keep the topic of engagement and satisfaction in front of supervisors and employees all year. The major limitation is that it is a technology solution, and many of our LTC employees do not use or have regular access to technology every day.
Vantagens
Fairly easy to navigate. Robust reporting. Allows easy drill-down reporting in a large organization. Fairly intuitive especially for folks who are familiar with platforms like Facebook.
Desvantagens
It is better for folks who work at a desk all day, and is limited for folks who work on the floor. The tech support is not quite as robust as sales makes it out to be, but it is still solid support. The price point is very high for the ROI.
- Setor: Contabilidade
- Porte da empresa: 10 000+ funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Outstanding customer service
Avaliado em 29/01/2021
Easy to recognize colleagues even when its not with a monetary value, and the Applause Wall is very...
Easy to recognize colleagues even when its not with a monetary value, and the Applause Wall is very inspirational. I like that all employees have 3 Spotlight awards to issue as previously we have never had this option and it really makes an impact. The videos are short so easy to watch and understand. I found the site so easy to navigate and didn't have trouble finding anything.
Vantagens
Xexec Applause was recently rolled out at my company to encourage recognition of employees and colleagues in a new and improved format which makes it easier to reward and praise colleagues.
The layout of the site is very easy to use and navigate and i found it really easy to find what i was looking for, i also found a wealth of information on the different rewards and recognitions that could be given and which roles could give which rewards and values. I enjoyed the profile which was easy to fill in and showed at easy glance what awards and balances i have.
Special praise should go to [SENSITIVE CONTENT HIDDEN] in customer services who quickly helped me when i was initially finding i was getting an error message when trying to access the site. She quickly sorted this for me and i have had no issues since.
Desvantagens
I think the Applause Wall could do with some different images just to keep things looking interesting and not samey when scrolling through. Could we add our own photos? More photos needed in the options for profile pictures. When looking at the vouchers page, i found it difficult to understand that the monetary values that you could claim were listed above the voucher themselves. I thought where it said £10, 50 it meant you could claim £10.50 rather than values of £10 and £50.
- Setor: Petróleo e energia
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Experience
Avaliado em 30/04/2019
The migration of our recognition programme to the Xexec platform was seamless and has been very...
The migration of our recognition programme to the Xexec platform was seamless and has been very well received by our employees. Usage of the programme is high and employees are excited by the wide range of products and services available in the catalogue.
Xexec have improved the employee experience through their platform and service offering. In addition, the experience as the manager of the recognition programme has been outstanding. The client team at Xexec are always attentive and very quick to resolve any questions or issues experienced.
As we near the first anniversary in partnership, the experience has been outstanding.
Vantagens
The Xexec platform is intuitive, simple for users and has some strong features. The web portal looks very good and that encourages high usage within the employee population.
The support team are incredibly knowledgeable and are incredibly open to implementing changes and improvements tailored to my company's needs.
Desvantagens
Very little to dislike currently, but always seeking to improve the employee experience.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Brand Integrity is not a consultant but rather a true business partner!
Avaliado em 17/01/2018
Vantagens
How user friendly and interactive it is to use. This is a product that we have been able t drive down to the front line staff who have been very receptive about using it.
Desvantagens
Not too much to say here. The company has great customer service. The one Con is that if you are not invested enough in using this tool, no matter what the team at Brand Integrity does, your success will be diminished.
Resposta do Reward Gateway
Mike,
Thank you so much for taking the tie to share your review of the Brand Integrity platform. We agree whole heartedly with your comment about usage! We know that our technology can make a difference - but only if people make it habit to use it! Thanks again!
- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
My company used it for perks
Avaliado em 21/07/2019
Vantagens
It's great when companies decide to use this to give some perks to the employees.
Desvantagens
Perks come and go but the code remains active. why not just have them all listed
Resposta do Reward Gateway
Thank you so much for your feedback. I would love to know which perk(s) you've encountered inconsistencies with. If you could let me know by emailing [email protected], I will do my best to resolve the issue as quickly as possible.
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use
Avaliado em 23/06/2020
It has been solid.
It has been solid.
Vantagens
There are lots of options to choose from. The different types of perks are organized in a way that it is easy to find.
Desvantagens
There could be some additional perks added and make it perks based on your geo location.
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond. You can find perks based on your geo location by navigating to the Rewards and Perks page in the Fond mobile app and selecting the map icon located in the top left of the screen. This will show perks near you. You can also search perks by location using the location-specific category feature on the Fond website. If you have additional questions about this or anything else, please feel free to reach out to me directly at [email protected].
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Reward Gateway Is A Great Motivator for Staff!
Avaliado em 29/11/2022
Overall, we are generally very pleased with Reward Gateway and plan to utilize it even more in the...
Overall, we are generally very pleased with Reward Gateway and plan to utilize it even more in the coming year!
Vantagens
We love that we can set up rewards for our employees like the Birthday Gift that automatically occurs on their birthday! It's so easy and is such a nice way to recognize them individually without having to do all the work!!! We also love that Reward Gateway keeps track of the employees' anniversaries! The employees love getting recognized for their achievements, so the cards and gifts are always well received by the staff!
Desvantagens
The least favorite thing is the inability to make self-edits to employee profiles. Name changes etc... must be done through customer support. When creating new recognitions/awards these too must be created by customer service.
- Setor: Indústria têxtil
- Porte da empresa: 10 000+ funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent to navigate and find a retailer or product
Avaliado em 17/05/2017
Huge savings. Easy to use means that this is my first point of call. Easy to sell this to other...
Huge savings. Easy to use means that this is my first point of call. Easy to sell this to other employees. Very high take up at Coats
Vantagens
Ease of use - software gets updated and refreshed on a regular basis. It look new. Easy to load. Can be accessed on different platforms
Resposta do Reward Gateway
Hi Ashley,
Thanks so much for leaving your feedback about SmartHub® on Capterra.
Really good to hear that your employees are utilising the platform to make big savings and extend their salary. Our Retail Team are always looking at ways they can improve the offering and I'll share your feedback with them regarding instant vouchers.
We've added lots of new ones to the site over the last few months and you can expect that trend to continue. We've also got a new product launching in the very near future which will make instant vouchers even easier to use.
Great to learn that it's a benefit that your employees are really bought into, that certainly must make your life much easier in HR. If there's anything extra we can do to support you with your communications then please let your CSM know, we're always happy to help!
Thanks for being part of the community.
Best wishes,
Charlie
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Inheritance is not always a windfall
Avaliado em 22/02/2019
If you inherit a hub it is only as good as the people before you. It doesn't take much effort to...
If you inherit a hub it is only as good as the people before you. It doesn't take much effort to shape and build.
Great service from my success manager, she is worth every penny and a bit more! Full of ideas and innovation. Really helped us build and develop a concept we can be proud of.
Vantagens
I have used it for a couple of years at different organisations and it is constantly evolving and improving. You really need to immerse yourself in RGs sessions to keep up with the changes and what we could add in.
Smart Spending
Desvantagens
No TRS and not a true Flex Bens platform, difficult to reach online populations
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
We've been very pleased with the SmartHub, it is easy to use and tailored to our needs.
Avaliado em 17/05/2017
Vantagens
The hub is easy to use, visually engaging and can be tailored to our organisation and updated as and when needed. The site is easy to navigate and the search function is simple to use.
Desvantagens
I can't think of anything I wouldn't like, the software works well and meets our organisational requirements.
Resposta do Reward Gateway
Hi Riikka,
Thanks so much for taking the time to leave us a review on Capterra.
Really pleased to hear that SmartHub® is helping you to achieve your objectives and that you're enjoying the user experience.
It sounds like you're making the most of the segmentation and self-service functionality on offer. If there's anything we can do to make the experience even better for you, then please don't hesitate to let us know.
Great having you as part of the community!
Best wishes,
Charlie
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great experience
Avaliado em 12/09/2017
The overal benefits have been saving money, it's also a great employee benefit. The site has had...
The overal benefits have been saving money, it's also a great employee benefit. The site has had great feedback from team members.
Vantagens
The site is great to use as both an administrator but also as employee. The security function as an admin is great but receiving a text message each time I log in.
Desvantagens
It can be frustrating that two tabs open when being redirected from the main reward gateway site to the site of the shop that you are looking to shop on.
Resposta do Reward Gateway
Hi Hatty,
Thanks for taking the time to leave us a review on Capterra, your feedback really helps us to improve the solution.
It¿s great to see that you find the platform easy to use. We¿re obsessed about security, so have many measures in place to keep your employee data secure - one of those being the text message each time you login.
I¿ve shared your frustration about the opening of two tabs with our Product Team. I believe this is one of systems we¿ve put in place so that Cashback is tracked correctly, however, we¿re always looking at how we can improve the user experience, so we¿ll see if there is a way to reduce this down to one tab.
Finally, I¿m really pleased to hear that you and your colleagues are using the discounts to make your disposable income go further. As an avid user myself, I agree that it¿s a great employee benefit!
Thanks again for taking the time to leave us a review.
Best wishes,
Charlie
- Setor: Serviços financeiros
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Fond for Marqeta
Avaliado em 23/06/2020
Experience is good. The intention of the site is to get employees discounts on items that they are...
Experience is good. The intention of the site is to get employees discounts on items that they are going to spend money on otherwise. Why pay full price if it is not needed.
Vantagens
The search feature is the best of this product. You can simply and quickly find things you need without having to apply filters.
Desvantagens
Some of the product offerings aren't tailored and thus I see a lot of items in my homepage that aren't anything i would ever use. I would we as an administrator could tailor what gets promoted.
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond. I will pass your suggestion along to the appropriate team. If you have any additional insights to share, please feel free to reach out to me directly at [email protected].
- Setor: Engenharia mecânica ou industrial
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Fond User Review
Avaliado em 18/11/2019
Very Good Tool
Very Good Tool
Vantagens
Recognizing and Celebrating achievements of the team and peers, It has comments and likes just like facebook or Linkedin, any one in our company can see the achievements once recognized.
Desvantagens
The setup is to select the Brady Values, but sometimes we may not be able to use it when we recognize tenure.
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond. I encourage you to let your internal HR administrator know you'd like to add custom recognition occasions for work anniversaries in addition to those you already have set for company core values. If you have any further questions about this, please feel free to contact me at [email protected] and I will be happy to help.
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Works really well, never had an issue
Avaliado em 26/05/2017
Vantagens
I like you can access it on many platforms. I regular use it on my smartphone. I also like that there is a large amount of retailers on there to choose from
Desvantagens
Some of the offers on it are quite low. Great to see some bigger savings.
Resposta do Reward Gateway
Hi Dan
Thanks for the top mark review of SmartHub. It¿s great to hear that you find it works really well within your organisation.
A lot of our traffic comes from mobile these days, so it¿s important that the user experience is really high in that area. We¿re further enhancing the mobile experience when we launch the SmartSpending¿ app in July, which you¿ll be sure to hear about.
I hear you on some offers being quite low. We do push our retailers to give us the most generous offering that¿s attainable. Some retailers work to such low margins that the room for discount is quite minimal. We try to make the best call whether to list an offering if it¿s on the smaller side - it helps if it¿s a popular brand!
Thanks again for taking the time to give us your feedback. We really appreciate it!
Best wishes,
Megan
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
A great employee engagement and recognition tool
Avaliado em 22/11/2022
So far our overall experience is very positive. We had an amazing implementation specialist and...
So far our overall experience is very positive. We had an amazing implementation specialist and anytime we ask for help in the chat feature, we receive immediate support.
Vantagens
Since we launched the platform, we've seen lots of engagement in the awards and recognition section of the platform. Our managers enjoy being able to offer monetary rewards in real time and recognizing their employees so that the whole company can celebrate their success!
Desvantagens
Would be good to offer a how to on writing the blogs, we created one but one wasn't offered by Reward Gateway. Would be nice to see the activity happening in the blogs more prominently like we do for the recognition and rewards as well as the option to add a GIF/meme as a reaction. Also, when the product was sold to us, we were told that it integrated with other software like Teams. In reality, we set up the integration. I think it would be good to be more clear on what integration means to someone not in IT.
- Setor: Recursos Humanos
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Awesome website!
Avaliado em 25/10/2019
Fast and easy way to have your managers recognize you! Honestly makes me feel special when I am...
Fast and easy way to have your managers recognize you! Honestly makes me feel special when I am recognized.
Vantagens
I love how easy Fond is to navigate! There are so many options for all kind of people! I love how many different gift card options there are. I personally used my points towards an airbnb gift card for one of my trips!! It is very convenient and fast that the gift card is sent to your email!
Desvantagens
Some products are super expensive.. I feel like they should be slightly discounted? I know would use it towards something other than a gift card if products were cheaper. But I understand you wouldn't make any money if you did!
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond! Regarding the product prices, Fond actually doesn't markup its items so all items are listed at market value. That said, if you've noticed any pricing inconsistencies, or if there are specific lower-cost options you'd like to see offered on the platform, please let me know by emailing [email protected] and I will do my best to address them.
- Setor: Telecomunicações
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
We chose Xexec because we trusted them to deliver globally with multiple award schemes
Avaliado em 26/11/2018
We chose Xexec because we trusted them to deliver globally with multiple award schemes – financial...
We chose Xexec because we trusted them to deliver globally with multiple award schemes – financial and non-financial. Their expertise is excellent and, unlike many other companies, you do not get “handed over” to someone with less knowledge or experience once you’ve signed the contract! The first reaction from our employees has been very positive and we’re seeing a high volume of usage for Ecards and nominations for our financial award schemes.
Vantagens
Easy to use, engaging portal and excellent expertise in the Xexec team. We implemented a complex programme across 19 countries within 6 months and have had very few issues and great feedback and usage.
Desvantagens
The only real downside is that Xexec seem to be very popular! Sometimes they were challenged to respond as quickly as we would have liked, or spend more time with us, but we were operating on a very short timeline. We didn’t end up spending much face time with the team, so if that is something that you expect, make sure to flag this and schedule it early on.
- Setor: Rede de computadores
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great!
Avaliado em 03/12/2019
Vantagens
Easy access, so many options to choose from, and the quick availability to leave a recognition to anyone! :)
Desvantagens
As of now, none really. All good things to say!
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Recognition Points rule the world!
Avaliado em 05/08/2020
Vantagens
It's easy to give recognition to coworkers! It shows appreciation and ability to express gratitude by giving points!
Options to redeem, especially gift cards are easy to browse and select!
Desvantagens
I would say more options can be added. Various travel credits things like airport parking discounts and local deals are very limited right now
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond. I have passed your offer suggestions along to the appropriate team. In the future, you can use our 'Request a Perk' feature to directly submit requests for additional offers to be added as Fond options at your company. If you have questions regarding this or anything else, please feel free to reach out to me directly at [email protected] and I will be happy to provide assistance.
- Setor: Manutenção predial
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Fond
Avaliado em 05/08/2020
Pleasant, very user friendly
Pleasant, very user friendly
Vantagens
Easy to use software. I find it very helpful
Desvantagens
Not really sure, I really do like using it
Resposta do Reward Gateway
Thank you so much for your feedback, we're glad you're enjoying Fond!
- Setor: Veterinária
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Review of Reward Gateway
Avaliado em 05/12/2022
overall it is a fairly average experience. look into your customer support feature.
overall it is a fairly average experience. look into your customer support feature.
Vantagens
really enjoy the social recognition wall and the survey builder is good. the hub creation is nice because everything is customizable
Desvantagens
Support is a challenge and it takes a lot of time to get a correct answer from them. We currently do not have an account exc. and the one before lacked customer service skills. the upload feature is very poor.