WeGift

WeGift

Digital gifts and rewards platform

5/5 (2 avaliações)
Sian H.
Setor: Varejistas
Porte da empresa: 13-50 funcionários
Traduzir com Google

WeGift is GREAT

Usado Diariamente durante 6 a 12 meses
Avaliado em 12/09/2019
Fonte da avaliação: Capterra

Both our customer services team and our accounts team really enjoy WeGift, we would highly recommend using them. It is our first time using an API B2B portal such as this and it has massively helped us increase our offering to our members.

Vantagens

We really like how easy WeGift is to use, you have an easy to view catalogue of all retailers available to you, all retailers show min and max to purchase, terms and conditions for the retailer and most importantly how to use the code. The customer service is great, they have recently introduced an online chat that is monitored by multiple employees their side so it gets directed to the relevant department who can assist with the query. If there are any issues on the platform it is fixed so quickly that you don't tend to notice there is anything wrong! Easy float top ups, reports and can see what our members are purchasing

Desvantagens

Sometimes the float can take a little longer than we would like, but a quick email to our contact and it tends to be resolved within the same day.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Josephine H.
Setor: Serviços ao consumidor
Porte da empresa: 10.001+ funcionários
Traduzir com Google

Very impressed

Usado Diariamente durante 6 a 12 meses
Avaliado em 16/09/2019
Fonte da avaliação: Capterra

Brilliant. They have taken on feedback and continue to improve there service.

Vantagens

That it is instant open value delivery to our customers, giving our customers a better experience in ordering eVouchers. It has saved us having to stock eVouchers in house.

Desvantagens

Some of the information is missing from the admin site making it hard for us to advertise the product correctly.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10