--- description: Avaliações detalhadas do EnjoyHQ com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o EnjoyHQ com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EnjoyHQ - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/601/customer-experience/software) > [EnjoyHQ](/software/127075/enjoyhq) # EnjoyHQ Canonical: https://www.getapp.pt/software/127075/enjoyhq Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/127075/enjoyhq?page=2) > O EnjoyHQ é uma plataforma de repositório de pesquisa baseada na nuvem, desenvolvida para ajudar organizações a centralizar e compartilhar dados de pesquisa em experiência do usuário (UX) com parceiros e membros da equipe. Os principais recursos incluem gestão de usuários, um espaço de trabalho colaborativo, tradução de avaliações de aplicativos, segmentação de clientes e análise de sentimento. > > Verdict: Rated **4.8/5** by 14 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 14 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: EnjoyHQ - **Location**: Los Angeles, EUA - **Founded**: 2015 ## Commercial Context - **Preço inicial**: 200,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - @menções - API - Acompanhamento de atividades - Anotações - Análise de pesquisa de usuário - Análise de sentimentos - Análise qualitativa comparada - Análise quantitativo - Categorização/Agrupamento - Coleta de dados de multicanal - Comentários/notas - Controles/permissões de acesso - Ferramentas de colaboração - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gerenciamento de usuários - Gestão de ideias - Gestão de requisitos - Gestão do conhecimento - Gestão do fluxo de trabalho ## Integrations (19 total) - AskNicely - Delighted - Drift - Dropbox Business - Google Docs - Google Drive - Help Scout - Intercom - JIRA Service Management - Jira - Salesforce Sales Cloud - SatisMeter - Slack - Trello - Trustpilot ... and 4 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) - [Software de Gestão de Produtos](https://www.getapp.pt/directory/991/product-management/software) - [Software de UX (User Experience)](https://www.getapp.pt/directory/1287/ux/software) - [Software de Análise de Dados Qualitativos](https://www.getapp.pt/directory/1487/qualitative-data-analysis/software) ## Alternativas 1. [Dovetail](https://www.getapp.pt/software/128343/dovetail-app) — 4.6/5 (97 reviews) 2. [Lucky Orange](https://www.getapp.pt/software/112955/lucky-orange) — 4.7/5 (260 reviews) 3. [Pendo](https://www.getapp.pt/software/107315/pendo-platform) — 4.5/5 (238 reviews) 4. [XM for Strategy & Research](https://www.getapp.pt/software/100394/strategy-and-research) — 4.7/5 (424 reviews) 5. [Survicate](https://www.getapp.pt/software/101401/survicate) — 4.6/5 (99 reviews) ## Avaliações ### "Great feedback management tool" — 4.0/5 > **Avaliador Verificado** | *3 de junho de 2021* | Software | Recommendation rating: 7.0/10 > > **Vantagens**: The tool is quite simple, which means that the on boarding and the learning curve is quite short. It gets the job done > > **Desvantagens**: Lacks integrations Tagging is kind of cumbersome and could be improved… automatically tag based on ML would be ideal > > Good, but can be improved. Trust their development team will get the missing things done ----- ### "Easy to use, share and grow your insights over time\!" — 5.0/5 > **Moa** | *7 de julho de 2021* | Companhias aéreas/Aviação | Recommendation rating: 10.0/10 > > **Vantagens**: I very much enjoy (no pun intended) having this linear workflow of collection \> analysing \> structuring and reporting. I love the data management tools: rules, properties and tags. They are sophisticated and dynamic. > > **Desvantagens**: I'd like more variety in terms of data reporting: colors, charts, visuals. Especially in times like these when people are so stuck behind their screens. It's also part of how we show the value of enjoy to our stakeholders. > > We've learned how to aggregate data in a valuable and meaningful way, as well as share those insights more frequently and transparently across the company. I've been an advocate for Enjoy since the get go, and had plenty of demos for our company about how to use it. We now even have our CX team joining the Product and UX team in Enjoy which has been great. ----- ### "Still Getting Acquainted" — 4.0/5 > **Brittanie** | *19 de outubro de 2020* | Serviços ao consumidor | Recommendation rating: 7.0/10 > > **Vantagens**: I love that the team will be more able to utilize past research once we get it all loaded and setup, but mostly I love the support that the team gives in setting up EnjoyHQ. They have some amazing documentation and support articles on getting started. > > **Desvantagens**: I wish I could allow all viewers to search through the archives and discover trends on their own. > > So far, it's been great, but we're still in the setting up stage. ----- ### "Experience with EnjoyHQ as a B2B marketing platform with 1000 employees." — 5.0/5 > **Zsombor** | *3 de outubro de 2019* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: We have a UX Research team of 6 persons, plus about 20 product managers. A tremendous amount of customer insights are generated every week. What I like most about EnjoyHQ is that it enables us to make use of that wealth of information. Whenever I start a new research project, I am sure to find 50 to 100 existing research notes that touch on that topic. It gives us a leg up. But that's just what a research repository at it's best. What makes EnjoyHQ special (we have tried 5 other solutions and surveyed 20 other) is I think the continuous care they show for our needs. Each other solution falls short somewhere along the research workflow. > > **Desvantagens**: Although EnjoyHQ follows sound and industry-standard data security practices, we miss a SOC2 or ISO27001 certification. Unfortunately, no other vendor has such certifications according to our investigation. > > Apart from accumulating knowledge and helping us to surface the relevant bits whenever those are needed it has the potential of reaching one of our long-term goals: democratizing research. What this means for us is 1) tapping into the knowledge of other -non-product focused- departments, e.g. sales and support 2) enable other departments to use our knowledge. ----- ### "Review EnjoyHQ" — 5.0/5 > **Caroline** | *18 de novembro de 2019* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: The software is easy to use. The rules in which you can auto-tag feedback is very powerful. The support is great, fast and honest. Right now, we collect feedback more often and it is all collected in one place accessible for everybody. > > **Desvantagens**: At this moment (I am using this software for a month now) I have nothing I dislike > > We are now collecting and gathering feedback company-wide that is accessible for everybody. We can now do follow-ups on the received feedback to build customer loyalty. And most importantly, we can now improve our software product based on user feedback to met user needs. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/127075/enjoyhq?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/127075/enjoyhq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data