Avaliações do Germain UX

It was an easy step by step process to register and use of the germain software.
The website is descriptive and user can get a lot of information while navigating in the website.
I have used user sessions recording tools before, but non of them gave me so much insight as i checked in germain APM overview.

Setup wizards on the cloud are easy but in some places a new user cant continue without some more clarifications.

I didn't liked the fact that after 24 h of unused of the application, the free trial environment was disabled, meanwhile in the cloud sign up was specified 7 days.

1.Vast language support, so many people from different countries across the globe will feel comfortable using this tool and very soon and easily get used to all the features it has to offer.

2.Cost effective, value for money accounting to be pocket-friendly not just for enterprise level, but for start ups and mid level companies and with no limit to the industries it can be used for.

3.SLA configuration and customisation capabilities the tool offers

Well, I have nothing to complain about what it already has, but I would like to point what more it can offer from a ‘Performance Test Engineer’ perspective. I would expect any APM tool to be able to identify and filter the real users and virtual users, and it should be able to provide response times of the business processes by filtering the time taken by the tool itself in this process.

For instance, I do load testing using MicroFocus LoadRunner tool for a banking site - a web application and use Dynatrace as an APM. The response times of the business transactions are roughly x+0.3 sec (approximately, this can vary from app to app) when I execute load test with Dynatrace and when I execute a load test without Dynatrace, the response time would be x sec. Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.This causes more testing efforts and increases cost in the SDLC.

Having a feature to filter real and virtual users, measure accurately the response times of transactions between requests/response without APM time would be great to have!

Germain APM is playing a vital role in my organization end to end performance management. All performance issues are identified and resolved during development and save much more time. We are using the Word Press services. Germain provide very effective reporting information about crash and transactions. Information is provided in a very comprehensive way. Germain provide colorful dashboard to review health and status of application. Information can be seen as aggregate by region. When issue is detected Germain automatically notify the appropriate context to quickly pinpoint the cause of the problem.

When we Started to Use Germain APM then it was little bit complex to used, but the passage of time now It's completely understandable and easy to use.

The fact that Germain APM benefits a lot of essential industries such as Financial Services, Healthcare, Manufacturing, Media, Retail, Telecommunication, and Transportation is such an amazing job of the software. This technological advancement provides 24x7, real-time, deep insights into complex application performance problems to maintain an expected level of service. The Alert and Automate feature for critical occurrences are also a great factor to have Germain which are cost-saving/effective, improve IT ops, software, and hardware performance. I like that it generates and provides smart and actionable insights that help CX, PX, UX, Application Administrators Developer, and Data Scientist to become more innovative to come up with technical and business issues solutions.

I just hope to expand the services to more industries in the future especially that we are adapting to the "new normal"

1. germain APM’s RUM: what sets it apart – is its proprietary, real-time Replay sessions and Bottleneck identification features
2. software tool gives companies the power to reconstruct a customer journey in real time to identify any potential problem points
3. consolidate all customer’s monitoring, analytics and automation needs on one germain APM platform

Germain should have mobile App, to send customer timely notification of some important data, change, error, events.

- UI quite clear
- A lot of integrations option with many services and programming languages
- Insights dashboard is very helpful to analyze and find out the potential risk in our system
- The pricing system is transparent and simple enough. There is no hidden cost.

- Lack of tutorial and no onboarding information. We have to guess and try the feature based on our instinct
- Although the UI is clear, but it seems a bit outdated. Need to provide a fresh UI to attract new user
- Too many options sometimes are not good because the user will confuse which option that suit their needs. Personalization features could be a good improvement, especially you already asked our preference in the survey after registration

While opting for application performance monitoring software, I researched and compared a variety of softwares but either they would not fulfill my requirements or were way beyond my budget. I was looking for an application which was easy to use and at the same time would give me freedom to customize the monitoring according to my needs. Customizable dashboard, comprehensive and clear reporting, intuitive graphs and deep down analysis of problems/crashes are the definite plus points of Germain APM.

However, the one thing that put me off (which was not related to the actual software), was the lack of online material that I could review and seek help from for better understanding. Although I arranged a meeting with the Germain team but I would have appreciated some more videos online.

Germain comes with a surprising amount of features which are well organised in tabs. After the quick setup I was able to easily check the performance of my app and see which aspects could be improved. Seeing the actions taken by the user is invaluable and Germain provided me with a comprehensive tracking module. Despite the myriad of features, the UI is not cluttered, which certainly helps when you’re tracking down a specific issue.

The downsides are minor, and boil down to a few UI flaws and the lack of a dark/night mode, which is a personal preference.

Germain APM is a SaaS solution that provides real-time monitoring, analytics, insights and process improvement in almost every digital environment. The benefits of Germain APM can be multifold and I’ll list some of its useful features:
- You can define multiple KPI-s, and for each KPI - several different SLA-s (Service Level Agreements). Each SLA can have its own threshold (filter/condition) that will identify the KPI datapoints for which the specific SLA will apply. For example, if you have KPI for the User Transactions, you could define one SLA for Login with a threshold of 8 seconds, and another SLA for all other User transactions with a threshold of 3 seconds.
- Different multi-level Dashboards can quickly be created and customized: Aggregated Dashboards – "top-level" dashboard you can create on Germain APM web interface (as many as you need). One of them can be "default" dashboard for each User Role/Profile; Pivot Dashboards – "2nd level" dashboard (one per each Aggregated dashboard); Drill-through Dashboards – "3rd level" dashboard (one per each Pivot Dashboard); RCA Dashboards – “4rd level" dashboard (one per each Drill-through dashboard).
- Identifying technology issue root cause – directly from the browser, network, code, database SQL statement. Also – there are code and object-level tuning recommendations.

On the other side – the initial introduction of the software in real time environment can be time-consuming and will ask for technology experts – either Germain experts, or on-site employees.

German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.

Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality.

Germain APM manages to balance great it's huge complexity with the simplicity of the configurations.
Even a non technical user can configure an entire monitoring system using the explanations shown at mouse hover and the documentation for more complex cases.
Variety is what makes this tool to be outstanding. It has a comprehensive industries list at setup, lots of integration options, possibility to integrate all sorts of
applications, various hardware configurations and the list could continue and continue...
The overall performance is good, navigation is smooth and quick. I can think about the fact that using Germain APM on long term will save a lot of time and also money
(e.g. not being necessary that somebody else is hired to monitor and keep you up to date with the status).

Due to the fact that the application is in continuous development you may encounter minor bugs; and one thing that i personally would prefer is to have the configuration
wizards as part of the left menu because some none computer proficient users may find them hardly.

Firstly, I like the price of this product, it is not expensive like others, but the value it brings to me is uncountable. It has a lot of helpful features for the user. Also, I can ask the helps from the customer support without extra cost.

Secondly, the germain APM monitor performance status of the system from the customer viewpoint, hence it is not only be able to fast handle the error in the event of a system failure, but also be able to analyze and clarify the cause quickly, allowing managers to reduce the analyzing for the complexity of causes to transfer and solve the problem.

Next, This monitoring system almost has no impact on the operating environment of the monitored system and can also monitor the status of external link services.

The only thing that I suggest here to improve is that you should support the multi language feature, then everyone can use it easily. Example in my country, we have a lot of companies need the APM, but not all of them have good English skill.

Germain APM is a full fledged feature to automate each type of business (health care, financial, retail, communication, media, manufacturer and many others) processes and analytics using most updated software technology with multiple types of graph for 24/7 business process monitoring, with best performance in multiple types of packages in lowest prices/rates and real user experience with multimedia stuff with every types of business covering the complete business documentation.

Application should have multiple social logins options like face book, tweeter, linked in and Instagram etc.
And mostly users don’t like to fill surveys.

Starting from singing up, til dozens of available monitoring systems, analytics, and even automation flows. As a Java project developer, memory usage monitoring is needed for multiple reasons, and Germain offers it (and not only this). Also, a tutorial is provided, how to apply the monitoring system to my project. Another cool feature, in my opinion, is the automation part - it offers from simple HTTP requests, till complex scriptwriting in 5 different “languages” with a scheduled timeline. And, in my opinion, best feature - dashboard overview. Simple, easy to understand, all needed information - in one place, but with multiple built-in monitoring types, for example, DB monitoring, Java monitoring, Storage, etc, etc.

For Java projects, lack of dependency, or plugin implementation. Also, lack of explanatory docker support. Most probably, it can be found, but in microservices hype, the dedicated wiki would be cool.

The ability to create custom portlets. Being able to have a color coded chart by hour and SLA is a wonderful way to depict issues.

I found it a little complicated to create a new dashboard for everyone to see. It's possible that I just didn't do it frequently enough to remember all of the steps.

As I start logging in to this application the first thing that I have notice is the font that this website is used, I liked it and it's not complicated to read every information that you can see on it. Secondly, I would like to commend how this application is friendly user for the Client's presentation and some stuff that you can maximize as a source of business. Lastly, It's quite fun to see that this application can accommodate a bunch of business different kinds of industries such as financial services, healthcare, manufacturing, media, retail, telecommunication and transportation.

Upon navigating on this software I also noticed the prices of each service this may be my least concern, if possible, that the marketing department can change it for a reasonable price so that small businesses can afford to use the said cloud application.

An across-the-board system that monitors the organization’s production environment, germain APM also offers comprehensive resources available to the team to learn about monitoring and analysis. The benefits provide a drill down insight into the usage and effectiveness of applications implemented in the business. The interface design using a Spaces Directory makes it easy for users who are familiar with popular DevOps apps (such as Atlassian).

Because of the wide range of tools and features available on germain, it can be quite daunting knowing how to set up the application an easier start. A more obvious workflow would be valuable.

Flexibility in configuring the KPI indicators helps in discovering user/app/server behaviour and the contents across the channels.Automation of the components like Scripts,Clicks, Alerts would be highly effective
in proactive monitoring or making the events and logs easily accessible by the operations team.Modality of Dashboard, folders management and its ability of search using several filters are remarkable.

Performance is found slow in my environment and seems to be worked a bit more on UI parts (for example to modify the filter in search),separation by different colors or fonts would have been preferred.

-Business Analytics solution that allow the company to organise their target customer group, using the correlation between the customer activity on the website and the our product features.
-Real time tracking for total time spend In each of those categories for each meaningful interval of activity between the application and our web service.
-The solution provided can be used as prediction since regression is utilised, so that we can tackle the unforeseen problem in our business model, or website user interface.
-The price is considered cheap with the quality and amount of solution provided.

-Menu bar navigation is not well designed as of my personal experience, a guideline to guide the new user for your website is necessary, so that user is more attracted to the type of solution and how they can subscript.Solution Recommender can be provided as well to save new user time in finding the right solution for their business.

After reviewing The Germain App I found that even the website level is well designed. Easy to sign up and use. Extensive documentation and support indicate a good level and readiness to quickly fix bugs or add new features. Also, The Germain App proposes a variety of features and connections to different tools to let to accumulate all processes in one place, analyze them, and make automation. Email notifications will be helpful if something happens with your app.

Price is awesome for small/medium clients, but I think the trial period can be longer (now it is 7 days).

The menu and the free-text search provide quickness and an ease of access for every part of the application you may be searching on the go.
There's an extensive support for monitoring all sorts of applications, from databases and servers, to mobile devices, web development frameworks and many more.
Automation features also offer a lot of useful features, such as launching scripts in a scheduled period and for specified software/hardware targets.
Some other interesting features include writing detailed sql reports , connecting over SSH or/and HTTP for sending/receiving data over the cloud .

One downside of this apm is that some interface sections are not as simple or intuitive for the user's experience.
For example, the fact that the add/manage button repeats on every wizard instance in the monitoring section , makes the section a bit cluttered to navigate through.