Avaliações do Webroot Business Endpoint Protection
Webroot Business Endpoint Protection
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213 avaliações
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
I am always protected.
Avaliado em 19/11/2019
The fact that it is always on and active in the background is appealing. I don't like other...
The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.
Vantagens
Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.
Desvantagens
This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.
Resposta do OpenText
Hey there Sean,
Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Webroot Community Specialist
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
The best security
Avaliado em 24/02/2020
My overall experience has been great. I like the product so much that it is my go to for new PCs...
My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.
Vantagens
Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.
Desvantagens
There isn't anything that I do not like about Webroot. It really is the best virus protection software.
Resposta do OpenText
Thank you so much for the glowing review! I appreciate you taking the time to do this :)
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
A Malware
Avaliado em 31/01/2023
Vantagens
Easy to install, not much else really.It's not easy to see what this software has actually done to your system.
Desvantagens
I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!
- Setor: Artes e artesanato
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Webroot Anywhere Computer Protection
Avaliado em 29/09/2020
I have been a customer for more than 6 years. I would not have a computer without Webroot installed.
I have been a customer for more than 6 years. I would not have a computer without Webroot installed.
Vantagens
It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.
Desvantagens
I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.
Resposta do OpenText
Glad to hear you're feeling safe online while using Webroot - thanks for the review!
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Small, Easy to Deploy Cloud Endpoint Protection
Avaliado em 04/12/2019
we were able to stop a zero day trojan that came through almost immediately. That was impressive.
we were able to stop a zero day trojan that came through almost immediately. That was impressive.
Vantagens
The web console is very easy to use, and allows you to control profiles and quarantine files or paths.
Desvantagens
It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between
Resposta do OpenText
Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date!
-Webroot community team
- Setor: Formação profissional e coaching
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best full-spectrum protection for the price!
Avaliado em 16/12/2019
Extremely fast, real-time updates and easy to use!
Extremely fast, real-time updates and easy to use!
Vantagens
Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.
Desvantagens
Suggest a 30-day trial version of software for new users to compare with existing protection platform software.
Resposta do OpenText
Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs!
-Webroot Community Team
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
One of the best antivirus on the market
Avaliado em 11/02/2021
You can scan and restart a device remotely.
You can scan and restart a device remotely.
Vantagens
You can monitor all the devices online via the Webroot dashboard.
Desvantagens
If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.
Resposta do OpenText
Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Easy to use and setup
Avaliado em 29/06/2022
Vantagens
Quick setup, runs well in the background
Desvantagens
more reports/alerts on clean scans, what was scanned
Resposta do OpenText
Thanks for the feedback!
- Setor: Hospitais e Saúde
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Not as good as other products, but it has its uses
Avaliado em 11/01/2022
Vantagens
The interface was nice and it wasn't super difficult to deploy
Desvantagens
It doesn't offer great protection compared to other products.
Resposta do OpenText
I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you!
- Setor: Segurança de rede e informática
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Great low noise AV
Avaliado em 14/02/2023
This has been a great product for the lower priced AV out there.
This has been a great product for the lower priced AV out there.
Vantagens
It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.
Desvantagens
It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 1.0 /10
Looking to give this product the Web "boot"!
Avaliado em 18/07/2022
It has not been good. Webroot's support team does not provide consistent answers from one rep to...
It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.
Vantagens
It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.
Desvantagens
This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.
Resposta do OpenText
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great endpoint protection
Avaliado em 09/06/2022
It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us...
It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.
Vantagens
Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.
Desvantagens
Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection
Resposta do OpenText
Thank you for the feedback and leaving a review!
- Setor: Armazéns
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Solid Anti Virus
Avaliado em 17/06/2019
Vantagens
The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.
Desvantagens
If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Outro durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Lightweight antivirus solution should be part of your security stance
Avaliado em 01/11/2019
We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at...
We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost.
Vantagens
Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.
Desvantagens
It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.
Resposta do OpenText
Hey there,
Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Webroot Community Specialist
- Setor: Serviços de eventos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Keeps us safe!
Avaliado em 03/12/2020
It provides a safe environment for our online activities.
It provides a safe environment for our online activities.
Vantagens
Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.
Desvantagens
I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.
Resposta do OpenText
Thanks so much for the glowing review! Stay safe out there!
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
It is a good alternative to keep our equipment and files safe from threats
Avaliado em 11/07/2018
In general terms I can assure that today I feel very safe with this antivirus installed on my...
In general terms I can assure that today I feel very safe with this antivirus installed on my computers. It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.
Vantagens
This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple
Desvantagens
Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones
Resposta do OpenText
Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.
- Setor: Manutenção predial
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Lightweight, feature packed endpoint protection
Avaliado em 30/08/2018
We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU...
We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller.
Vantagens
The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly.
Desvantagens
We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected.
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Why i choose Webroot over other antiviruses
Avaliado em 16/05/2018
Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and...
Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership
Vantagens
Webroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses.
Desvantagens
There are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Threat Intelligence
Avaliado em 17/05/2018
It ensures that data from millions of sources, including real-world endpoints and our embedded...
It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.
Vantagens
Very rarely requires an increased hardware profile
Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center
Development efforts that can be leveraged across the same range of product lines.
Desvantagens
From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.
- Setor: Telecomunicações
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Adds a layer of protection to corporate computers.
Avaliado em 08/01/2020
This will add a layer of protection to your computers at work, however it does not protect you...
This will add a layer of protection to your computers at work, however it does not protect you against everything and common practices such as not opening suspicious attachments should still be maintained.
Vantagens
The software is not very intrusive and just runs in the background. The admin can easily manage all the instances of the software running on other computers.
Desvantagens
There are some false positive detections at times and adding exclusions to the system is can be a tedious task at times. Pricing for licenses can add up over time, especially as a company grows.
Resposta do OpenText
Thanks so much for the review! If you're ever having difficulty with false-positives, please contact our support team so that they can modify the threat detection appropriately. You can reach them here: https://www.webroot.com/us/en/business/support/contact
- Setor: Telecomunicações
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent program at amazing price
Avaliado em 27/11/2018
The problem my customers want to resolve are false positives and a high impact on computer...
The problem my customers want to resolve are false positives and a high impact on computer response. With Webroot, customers are no longer required to shut down their AV software to access internal website that do not have security certificates. Additionally, they arne't waiting 10 minutes for a computer to be ready at bootup while the software scans. This software scans in the background with no noticeable impact on performance.
Vantagens
I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.
Desvantagens
It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.
- Setor: Software
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
WEBROOT-100% ONLINE SECURITY SOFTWARE
Avaliado em 11/10/2018
Generally this software is wonderful. It is the best software for web designers, freelancers and...
Generally this software is wonderful. It is the best software for web designers, freelancers and online shopkeepers.
Vantagens
This software is simply great to use! It ensures total security on the web, as well as allowing speed surfing.
Desvantagens
The charges per subscription per year seems to be a bit high for especially first time users.
- Setor: Hospitais e Saúde
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent product
Avaliado em 19/04/2019
Vantagens
I have used this product for many years - i have found the constant scanning and real time threat removal exceptional. I like the overview diagnostic report it provides also.
Desvantagens
It has gotten more expensive over the years - but I still think it is a thorough and excellent product
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Outro durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Worst Customer Service I have ever encountered.
Avaliado em 25/11/2020
We have been in the Industry for a long time working successfully with 100's of vendors and I can't...
We have been in the Industry for a long time working successfully with 100's of vendors and I can't remember a time that I ever filed a bad review. I do not take this lightly. Our experience with Webroot has been one of the worst that I have ever experienced. Their customer service is absolutely terrible. You will get nothing but generic responses and reasons why they won't or can't help you. Their product is subpar at best. I would never recommend them and have had a terrible experience from consistently inaccurate bills that you have to follow up on multiple times to get them corrected to an absolutely terrible experience from their management team. I am sure they will respond to this review if given the chance with some generic response that they have tried to assist us and have been in contact with us. I can honestly say, they have done everything to NOT assist us, have been zero help and have offered no value whatsoever.
Vantagens
I would not be able to list any pros at this time.
Desvantagens
Cons are everything from customer service to a product that is subpar in the industry.
Resposta do OpenText
Hey there Janae,
I'm sorry to hear you've had a poor experience. I'd love to help escalate your case within support if that's something you want to pursue. Please reach out via [email protected] - thank you!
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Webroot is a Great Lightweight AntiVirus
Avaliado em 16/02/2021
We are very happy with Webroot.
We have had very few problems with viruses since switching
We are very happy with Webroot.
We have had very few problems with viruses since switching
Vantagens
Easy to configure and deploy
Is not resource heavy and does not impact computer performance
Quickly identifies threats and stops them
Desvantagens
Mac integration has been difficult since Catalina
Sometimes endpoint updates have adverse effects on performance
Resposta do OpenText
Glad to hear that Webroot has been easy to deploy! Thanks for the review!