Avaliações do Webroot Business Endpoint Protection

Webroot Business Endpoint Protection

Serviços e soluções Smarter Cybersecurity®

Classificação geral

4,5 /5
(212)
Relação qualidade/preço
4,4/5
Recursos
4,4/5
Praticidade
4,6/5
Suporte ao cliente
4,4/5

88%
dos usuários recomendam este app
Classificar por

212 avaliações

Arthur
Classificação geral
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We have this on over 4000 endpoints and it is fantastic

Avaliado em 19/02/2018

Vantagens

Takes very little system resources.
Since we started using it our Virus infections have dropped dramatically
The management console is easy to use
We have had very few comparability issues with other software packages

Desvantagens

We have had a few bugs with updates. They were corrected quickly
It can be a little confusing for end users to use

Resposta do OpenText

Thank you so much for the 5 star review, Arthur! I'm excited to hear that you're enjoying your Webroot experience!

Our product team is always looking to rollout our products in the most effective and efficient way possible but sometimes, bugs happen. We are always looking to improve this process and will continue to do so moving forward. I'm happy to hear that we corrected the issue quickly for you.

Thanks again for sharing.

Drew
Webroot Community Team

Avaliador Verificado
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best PC protection available

Avaliado em 21/02/2019

In spite of a few minor issues, I still think Webroot has the best protection out there. I would...

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Vantagens

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Desvantagens

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Brian
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Looking to give this product the Web "boot"!

Avaliado em 18/07/2022

It has not been good. Webroot's support team does not provide consistent answers from one rep to...

It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.

Vantagens

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

Desvantagens

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

Resposta do OpenText

Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact

Avaliador Verificado
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Solid Anti Virus

Avaliado em 17/06/2019

Vantagens

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Desvantagens

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Altagracia
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

It is a good alternative to keep our equipment and files safe from threats

Avaliado em 11/07/2018

In general terms I can assure that today I feel very safe with this antivirus installed on my...

In general terms I can assure that today I feel very safe with this antivirus installed on my computers. It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.

Vantagens

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Desvantagens

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Resposta do OpenText

Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.

Andrew
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great fit for an MSP

Avaliado em 12/04/2019

Vantagens

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

Desvantagens

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.

Chris
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

The best malware protection that doesn't annoy you to death

Avaliado em 25/05/2018

Vantagens

I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that.

Desvantagens

I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints.

John
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Perfect Online Security Solution

Avaliado em 27/01/2019

I have tried so many Security Suites and programs since early 1980's. This one is the best in my...

I have tried so many Security Suites and programs since early 1980's. This one is the best in my opinion.

Vantagens

Protects my systems! Works very well and does not use resources on the computer. Don't even know it is running most of the time. Also, the price is fantastic compare to most Security Suites.

Desvantagens

Wish it has Spam Control but that is very elementary compared to what it does do!

Kevin
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

I use and sale Webroot. I wouldn't use or offer my customers anything else.

Avaliado em 02/04/2018

Vantagens

Very Very Very light weight
fast
Managed options for business make it very easy to deploy and manage
Set it and forget it. No popups, doesn't worry you to death, and updates in the background.

Desvantagens

I can't think of anything bad about it. Its so far ahead of Norton and McAfee that it wouldn't be a fair comparison.

Eric
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

The best antivirus we've had so far

Avaliado em 08/01/2019

We were previously a Vipre customer and switched all of our systems to Webroot within just a few...

We were previously a Vipre customer and switched all of our systems to Webroot within just a few hours. It was a seamless transition because it was very easy to deploy remotely.

Vantagens

Invisible protection that always works and doesn't slow down our systems. The web console makes it easy to see status and remediate any issues, or deploy a new client. Historical reports show any incidents that may have occurred.

Desvantagens

Since it is almost invisible, it's hard to know if it's actually catching anything.

Brian
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Webroot

Avaliado em 15/05/2020

New stable overall endpoint security platform

New stable overall endpoint security platform

Vantagens

As good as any of the products out there plain and simple

Desvantagens

I can't say that I dislike anything about this software package

Resposta do OpenText

Thanks so much for writing a review! I'm glad you're already getting so much value out of the product.

Matthew
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Webroot is a Great Lightweight AntiVirus

Avaliado em 16/02/2021

We are very happy with Webroot.
We have had very few problems with viruses since switching

We are very happy with Webroot.
We have had very few problems with viruses since switching

Vantagens

Easy to configure and deploy
Is not resource heavy and does not impact computer performance
Quickly identifies threats and stops them

Desvantagens

Mac integration has been difficult since Catalina
Sometimes endpoint updates have adverse effects on performance

Resposta do OpenText

Glad to hear that Webroot has been easy to deploy! Thanks for the review!

David
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

A Malware

Avaliado em 31/01/2023

Vantagens

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Desvantagens

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Avaliador Verificado
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A Solid System that I Often Recommend

Avaliado em 18/01/2019

Vantagens

WebRoot is my go-to Anti-Virus and Digital Security System. I have worked in technology retail for many many years and I found that WebRoot was one of the more rigorous and aggressive systems for blocking unwanted programs and keeping my information safe; but also one that had the best User Interface and was able to be communicated clearly to the uninitiated. When having to choose between selling WebRoot and other software, I would always recommend WebRoot.

Desvantagens

I have very little negative feedback for WebRoot. It has kept my systems safe for many years and I continue to renew my account each year. I'm sure there may be features I'm not using optimally and not informed about such decisions, but I have been pleased with the product WebRoot has put out.

Avaliador Verificado
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Threat Intelligence

Avaliado em 17/05/2018

It ensures that data from millions of sources, including real-world endpoints and our embedded...

It ensures that data from millions of sources, including real-world endpoints and our embedded security partners. Select data points are correlated across URLs, IP addresses, files, and mobile apps to enable predictive determinations on where threats may emerge, based on a guilt-by-association model.

Vantagens

Very rarely requires an increased hardware profile
Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center
Development efforts that can be leveraged across the same range of product lines.

Desvantagens

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

Emily
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Webroot Review

Avaliado em 17/09/2019

I use Webroot on a daily basis and have been extremely satisfied with how quickly threats are...

I use Webroot on a daily basis and have been extremely satisfied with how quickly threats are removed on endpoints.

Vantagens

Easy for users to scan their own PC. Sites that need attention stick out in the portal and are easy to access right away.

Desvantagens

Webroot portal could be a little bit easier to navigate. We also have issues with Webroot installed on Macs and needing to uninstall and reinstall the software multiple times in order for it to properly report.

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great endpoint protection

Avaliado em 09/06/2022

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us...

It has been a great value for money and helped us keep our clients secured and satisfied.
Helped us monitoring and managing devices.

Vantagens

Easy to install, manage and monitor.
Really time protection and updated on cloud base.
Threat intelligence working really good.
Admin center easy to use.
Can create group for each client.

Desvantagens

Admin center sometimes keep computers been uninstalled.
There is no report of devices been offline or not connected to database.
If they can offer mobile devices protection

Resposta do OpenText

Thank you for the feedback and leaving a review!

Daniel
Classificação geral
  • Setor: Armazéns
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Webroot Software

Avaliado em 22/06/2021

Have called in for support on numerous occasions & each & every tech has been able to solve my...

Have called in for support on numerous occasions & each & every tech has been able to solve my issues.

Vantagens

after an endpoint reports back to the console that there was a bad file blocked...it is very easy to send a command to that desktop to perform a scan on demand.

Desvantagens

Functionality available in interface is not necessarily easy to understand. There are many options but a novice user of the product would not always know what they can do.

Resposta do OpenText

We appreciate the thoughtful feedback you've given us here! If you are running into issues with the interface, please feel free to reach out to our business support team to give some more specific feedback and perhaps work out a solution: https://www.webroot.com/us/en/business/support/contact

John
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

One of the absolute BEST security vendors to work with.

Avaliado em 08/09/2017

Efficacy, ease of use (It's set and forget), web threat blocking is second to none. Centrally...

Efficacy, ease of use (It's set and forget), web threat blocking is second to none. Centrally managed through a console and no definitions to download on the system making it the lightest in the world.

Vantagens

The product is the lightest in the industry and all management is done through a centralized web console. Efficacy is one of the highest in the industry as well. The Web Threat Shield and Webroot's cloud intelligence is very good at keeping you away from nasty internet sites that contain malware payloads.

Desvantagens

They just need to integrate all of their product portfolio into the Global Site Manger console. Other than that, it's a perfect fit for MSP's and home users alike

Beth
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Works in the background and doesn't screw up our system

Avaliado em 10/07/2018

Lack of malware.

Lack of malware.

Vantagens

Webroot runs on our business platform and works and plays well with others. In the past we've had anti-malware software that conflicted with other virus protections and brought things crashing to a halt. Webroot runs in the background and does it's thing without bothering anyone.

Desvantagens

I understand it can't do anything once the computer has already been attacked and gained certain types of access. That said, we are using this as part of a suite of products to keep our data secure and safe. It's not as cheap as some others, but it is designed for the business environment.

Olena
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great Security Solution

Avaliado em 05/06/2020

Vantagens

Webroot SecureAnywhere Endpoint Protection was installed on my laptop in the BestBuy store when they repaired my laptop about 7-8 months ago. Since then, I haven't had any issues pertaining to my computer's security.

Desvantagens

I have used it for less than a year. I haven't seen any issues so far.

Resposta do OpenText

I'm glad that the switch to Webroot has left you feeling safe while online! Welcome to the team!

Devon
Classificação geral
  • Setor: Relações governamentais
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Webroot Works!!

Avaliado em 07/01/2020

I received this product as a trial when I purchased my computer. At first I was only planning to...

I received this product as a trial when I purchased my computer. At first I was only planning to use the trial and then try another software that I was familiar with. However during that trial I had no issues with viruses or my computer slowing down. I had a great experience with this software. It is affordable and reliable.

Vantagens

Did exactly what it was made to do. I had no issues with my computer. Made me stay past the trial phrase.

Desvantagens

While using this software I honestly didn’t have anything I didn’t like about it.

Resposta do OpenText

Thanks so much for the review! I'm glad that you were convinced to switchover to Webroot during the trial period. If you ever have difficulties, please reach out to our support department: https://www.webroot.com/us/en/support/home-contact

Racey
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Easy deployment, minimal footprint, and excellent protection

Avaliado em 05/12/2017

Vantagens

Webroot is literally "fire and forget". I deployed Webroot to more than 100 endpoints by myself. The process was quick and easy, and now I do two things: enjoy not dealing with infected machines and renew my subscription each year. I do layer this with Malwarebytes Anti-Malware, but since I deployed Webroot in my environment I have a not had a single infected endpoint in the more than three years we've had the solution in place. As in zero. As in nada, zip, zilch.

Ronald
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Webroot

Avaliado em 27/02/2020

My overall experience with Webroot SecureAnywhere Endpoint Protection has been a very positive one

My overall experience with Webroot SecureAnywhere Endpoint Protection has been a very positive one

Vantagens

What I like most about Webroot is that I can rest assure knowing that my computers as well as my documents are safe.

Desvantagens

What i like least about Webroot is that there really is nothing that I really don't like about this software

Resposta do OpenText

I'm glad that Webroot is helping you feel safe while you're online! We will continue giving you the service you've come to know and love. Thanks so much for the review, Ronald!

Avaliador Verificado
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Lightweight, feature packed endpoint protection

Avaliado em 30/08/2018

We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU...

We moved from a different vendor to Webroot SecureAnywhere. The other solution was much more CPU intensive (in a virtualized enviroment this was noticable). Even with little tweaking, the performance of Webroot was at least similar, while the footprint is much smaller.

Vantagens

The software is easy to configure using a web interface. The software on the client takes up little resources. Compared to other vendors that need multiple servers to manage endpoints and do scanning offloading, this is much easier to operate - and the price is very friendly.

Desvantagens

We had some issues with add-ons that got installed in browsers, which we do not want. We have other security solutions in place to scan internet traffic. We are working with Support to get these uninstalled, but it takes more time than we expected.