Avaliações do Exercise.com

Exercise.com
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226 avaliações

- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Can't Wait To Get Started
Avaliado em 09/12/2024
Its been great so far, [sensitive content hidden] has been great to work with and the team responds...
Its been great so far, [sensitive content hidden] has been great to work with and the team responds very quickly as they know I am very invested in this product and my business' income relies on the app being designed.
Vantagens
I love how they teach you how to use the platform before it is fully in your own hands. Education is super important for business owners, and I believe each owner should know how to operate their back end systems.
Desvantagens
Originally when I wanted to develop an app for my company I wanted to have a technical analysis feature for my coaching program which exercise.com did not offer. However it offered everything else I was looking for, and the price matched what I was looking for. I understand I would have paid a lot more to get the technical analysis aspect incorporated, but could potentially be a feature to include in the future.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Exercise.com Review
Avaliado em 04/09/2024
It has been an ongoing struggle with trying to implement everything exercise.com has to offer. We...
It has been an ongoing struggle with trying to implement everything exercise.com has to offer. We were told onboarding would take up to 60 days. We have been at it for 6 months and I feel like there is so much more left to use. I wish there was a way for us to pay someone, that was dedicated to our site to set everything up for us. We are trainers, not computer programmers. Thank goodness for [sensitive content hidden], but she has multiple customers to help as well.
Vantagens
Being able to keep track of clients both those that come in to workout in our studio and those that are online.
I like having [sensitive content hidden] helping us with all the questions we have about the software.
I also like having the app for our clients to access their accounts and the ability to schedule classes and appointments
Desvantagens
The many features can get confusing when trying to build out our online training programs. The group feature is very confusing with assigning certain programs to certain members.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Lots of features for a gym with TERRIBLE CLIENT EXPERIENCE
Avaliado em 31/03/2024
Offers a lot and is very appealing to the gym owner. However is quickly a regrettable decision to...
Offers a lot and is very appealing to the gym owner. However is quickly a regrettable decision to move to exercise.com once you see what the client experience is like.
Vantagens
Offered an "all-in-one" platform and there were no tiers for different client totals.
Desvantagens
The user experience on the client side is HORRIBLE! Heaven forbid your phone locks! If it does the app quits and MAYBE your logged weights will still be there when you go back into the workout. The workout notes for each section are not visible unless you back out into the overview of the workout. Also, you can not see what your previous weights were in the past when you're in the workout. It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner.
- Setor: Esportes
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Island Athletics
Avaliado em 21/11/2024
When individuals have downloaded the app, they have reported a very positive experience which has...
When individuals have downloaded the app, they have reported a very positive experience which has been great. Not much we can do about people who have trouble navigating tech.
Personally haven’t leveraged the software to its full capacity but whenever I have a question or want to implement something new, [sensitive content hidden] / tech support has always been quick to answer and very helpful.
Vantagens
Ease of use and automations have made it easy for billing and communicating messages.
Desvantagens
There has been confusion for some parents on the registration process but most of that comes from user error. If there was a way to have registration lead to a breakdown / tutorial on how to use the app, that would help parents a lot.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Hands down beats the "automation people" and the "alphabet" system
Avaliado em 22/10/2024
They have been great and unbelievably responsive from the first sales contact to ever question I...
They have been great and unbelievably responsive from the first sales contact to ever question I had during migration and after.
They did ALL the heavy lifting all I had to do was provide clean data.
Vantagens
It's ease of use and the migration team was amazing. They helped me migrate, with hiring IT people.
The system itself is hugely flexible and packed with canned report, which can be modified to your needs.
They even created a new feature for the platform based on my needs.
Desvantagens
We negotiated a good price for my two small gyms, but my next tier is a leap.
Ask lots of questions during the sales process
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Exercise helps us easily manage our clients!
Avaliado em 30/08/2024
We have had a successful experience with exercise and value the customer service the most. Abigail...
We have had a successful experience with exercise and value the customer service the most. Abigail has been so helpful since we started and the entire customer service team is always quick to assist when we have questions
Vantagens
The platform is very customizable with many options to set up your services and offers that best fits your needs, and their customer service is incredibly helpful during the onboarding process!
Desvantagens
Having so many set up options can be overwhelming to figure out the best way to operate, and the manager / dependent set up isn't great but we make it work!
Alternativas consideradas
MindbodyRazões para escolher o Exercise.com
they were not as customizable as exerciseRazões para mudar para o Exercise.com
better cost and more features, and it was recommended to us- Setor: Instalações e serviços de lazer
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Versatile Software with Gold Standard Support
Avaliado em 02/09/2024
When I first inquired about their software, I was skeptical that they could do everything they...
When I first inquired about their software, I was skeptical that they could do everything they claimed. This was based on some other software introductions I had before selecting Exercise.com. Since my initial setup and onboarding, they have kept their level of responsiveness and helpfulness at a level well above my expectations. I feel secure in investing in their software and running my business behind the scenes because of the support staff & success managers. The versatility of the software sold me initially, and their support since then has kept me on board.
Vantagens
Their Customer support is very friendly and patient when I inquire about specific questions on how to best use the options in their software for any use case I may dream up. Their Software does an incredible job working as a Brick and mortar gym management tool without limiting options for personalized Online coaching or stand-alone online training program/plan offers.
Desvantagens
The learning curve is a little steep, and you really have to play around with it a lot to realize where all the customization options are, how they work nested inside other features, and how to use them. That's one thing that takes some getting use to. I would love more tutorials and more updated support docs to explain some of the workflows.
Razões para mudar para o Exercise.com
More versatile In-person gym management features along with Online training features.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
My experience after 2years with exercise.com
Avaliado em 28/08/2024
I've been using exercise.com for almost 2 years now and i have had an overall great experience...
I've been using exercise.com for almost 2 years now and i have had an overall great experience working with customer service and team.
Vantagens
I like being able to work with Abbie in building my app out and having that support. I also like the customization option and the ease of use to build programs, set up payments, scheduling, etc.
Desvantagens
I would like to see more customization features considering the annual cost is not inexpensive. I'd also like to see the communication options for 1:1 clients to improve such as being able to send voice messaging and create and upload video recordings (right in messages or the discussion room) to clients and/or inside the discussion rooms for programs we are running as well. I'd also like to be able to integrate more than myfitness pal into the app - i use mymacros+ for my clients and to be able to connect that over would be supreme for myself but overall my clients experiences as well.
- Setor: Esportes
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Software review
Avaliado em 12/12/2024
I like the platform so far, I think price point works well enough for my budget that I can be a...
I like the platform so far, I think price point works well enough for my budget that I can be a life long customer
Vantagens
All of my clients think the app is great for accessing their workouts. Abby was great helping me understand how to use the platform.
Desvantagens
Sometimes my videos didn’t upload. It took me a while to learn how to use the platform and figure what best suits my business but that comes with learning.
- Setor: Esportes
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Thank you [sensitive content hidden]
Avaliado em 12/12/2024
I have enjoyed exercise.com. I still feel there’s much i don’t know how to use that I would like to...
I have enjoyed exercise.com. I still feel there’s much i don’t know how to use that I would like to learn
Vantagens
[sensitive content hidden] is the greatest. She’s always helped thorny abs timely.
Desvantagens
Learning the functions. I’d like some sort of tutorial/ walkthrough.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A software that does everything
Avaliado em 22/10/2024
I needed a new platform for our business as we were expanding. Now we use the software to book for...
I needed a new platform for our business as we were expanding. Now we use the software to book for classes, personal training, massage, physical therapy, facials etc. We also run a 24/7 gym using this software to sell and manage it and use Kisi (integrated with exercise.com) for door access.
Vantagens
The ability to do EVERYTHING on 1 platform..... and my trainer [sensitive content hidden]:)
Desvantagens
I can't come up with anything significant.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best Personal Training Software
Avaliado em 28/08/2024
It’s given my business a much more professional look and feel. I still have so many options to...
It’s given my business a much more professional look and feel. I still have so many options to build my programming for continued growth and I’m excited about all the possibilities.
Vantagens
Functionality, great customer service, total customization
Desvantagens
I’m not tech-savvy at all so it’s not intuitive to me despite it being very user friendly. Luckily it’s easier than others I’ve used and they walk you through every step.
Alternativas consideradas
MindbodyRazões para escolher o Exercise.com
No programming options with Vagaro- used for scheduling and billing onlySoftware anterior
VagaroRazões para mudar para o Exercise.com
I used mindbody in the past and it’s not at all user friendly and not great customer support.- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Exercise.com Has Been Phenomenal!
Avaliado em 11/09/2024
Overall, I give Exercise.com 5/5 stars because of the quality of the product + the support team....
Overall, I give Exercise.com 5/5 stars because of the quality of the product + the support team. Doing a custom app is daunting, but they make sure you get the support you need to build out something special and unique to you and your business.
Vantagens
[sensitive content hidden] and the team have been supportive, timely, and incredible to work with throughout the process of building my custom fitness app. This was a big step for me to take and switch my business over, but they have been there every step of the way to help me with troubleshooting and staying on track.
Desvantagens
Honestly, I haven't had anything that I haven't liked about my experience. It has been great.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Abbie is a huge help!
Avaliado em 16/10/2024
Very positive. Simple in the best way for creating programs and letting athletes see and complete...
Very positive. Simple in the best way for creating programs and letting athletes see and complete workouts.
Vantagens
Customer service, automations, ease of creating programs
Desvantagens
There are so many features I think would be helpful but don't know about or don't know how to use. App glitches sometimes.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
They ACTUALLY Have It All!
Avaliado em 28/08/2024
Positive and professional. Looking forward to more assistance along the way as my business expands.
Positive and professional. Looking forward to more assistance along the way as my business expands.
Vantagens
They have it all! An actual All-in-one platform
Desvantagens
With the serious individualization power of this software comes serious planning and organizing.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Exercise.com Review
Avaliado em 20/11/2024
Great. I switched from mindbody and am very happy with the switch
Great. I switched from mindbody and am very happy with the switch
Vantagens
Blending client management and programming platform
Desvantagens
Could be a little more user friendly on backend
Alternativas consideradas
MindbodyRazões para escolher o Exercise.com
Blend client management and programming to ensure ease of useSoftware anterior
MindbodyRazões para mudar para o Exercise.com
client management and programming. Having those in one spot is nice- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best gym software period
Avaliado em 27/08/2024
Very pleasant. Way better than MINDBODY.
Very pleasant. Way better than MINDBODY.
Vantagens
The user friendly layout and by far the customer service. My direct contact has been extremely helpful in all avenues!
Desvantagens
The process of getting the app development done. It’s been a pain. It should have been started way early since it takes so long.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
10/10 Highly Recommend
Avaliado em 18/01/2024
I would give my overall experience with exercise.com a 10/10 exerperience.
I would give my overall experience with exercise.com a 10/10 exerperience.
Vantagens
Customer service, communication, function
Desvantagens
There wasn't anything I didn't like about using exercise.com
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love the platform!
Avaliado em 14/09/2024
Building out my app was very easy-[sensitive content hidden] was super helpful, always very...
Building out my app was very easy-[sensitive content hidden] was super helpful, always very responsive . Having her support along the way had been a total game changer!
Vantagens
The simplicity of it. Easy for users to navigate. Easy to create plans.
Desvantagens
I do not like that when creating plans the days do not line up with the plan schedules in the app that users see. I create plans to start on Monday but when I publish them the week in the app runs Sunday to Saturday..this is very confusing to users because they think the first day is a rest day.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very professional and friendly!
Avaliado em 03/12/2024
Very positive and I always highly recommend them to my friends and peers.
Very positive and I always highly recommend them to my friends and peers.
Vantagens
Very professional and fast responses and they always have a solution to my problem or concerns.
Desvantagens
As of now I do not have any cons or negative experiences with Exercise.com

- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Getting Launched
Avaliado em 10/12/2024
Vantagens
The most professional looking app with the highest amount of features and functionality available in the online programming market
Desvantagens
There's definitely a learning curve when it comes to figuring out certain aspects of the app, mainly because there are so many features. Working with their team can help simplify this process a bit.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
New to software...
Avaliado em 30/08/2024
[sensitive content hidden] was extremely patient with me (I am new to software). He was very...
[sensitive content hidden] was extremely patient with me (I am new to software). He was very attentive to my needs and was quick to resolve any issues I have had so far.
The software is logical and easy to navigate so far.
Vantagens
It is logical and easy to navigate. The support so far has been wonderful.
Desvantagens
None that I can say right now. I was very reluctant to try any software, since I have never used one.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Valuable guidance and Support
Avaliado em 08/11/2024
Pretty well, support has been great when needed and most issues resolved in a timely manner.
Pretty well, support has been great when needed and most issues resolved in a timely manner.
Vantagens
The different functionalities and ability to include multiple aspects of everything that's involved in the business.
Desvantagens
Having to learn all the functions of each program/rule ect.

- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Blown away!
Avaliado em 14/11/2023
Everyone has been amazing and they take everything as seriously as you do. You want to work with...
Everyone has been amazing and they take everything as seriously as you do. You want to work with them. The price is worth it.
Vantagens
The exercise team really sets you up for success with their tech. They take the time to teach you so you can put yourself in the very best position possible to succeed as an online coach.
Desvantagens
The exercise library seems to be limited and needs a few more updates on the library.
- Setor: Formação profissional e coaching
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Good experience with exercise.com
Avaliado em 30/08/2024
Good overall. Appreciate the communication with Jeremiah and wished for a little bit more from the...
Good overall. Appreciate the communication with Jeremiah and wished for a little bit more from the development side but I do understand it takes time so it’s ok!
Vantagens
Meeting with Jeremiah to go over questions
Desvantagens
Delayed communication from tech onboarding and no timeline