Avaliações do GoodAccess

GoodAccess

VPN na nuvem com controle de acesso baseado em identidade em 10 minutos.

Classificação geral

4,9 /5
(90)
Relação qualidade/preço
4,7/5
Recursos
4,7/5
Praticidade
4,9/5
Suporte ao cliente
4,9/5

99%
dos usuários recomendam este app
Classificar por

90 avaliações

Sergi
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good and simple

Avaliado em 22/04/2023

GoodAccess ensures that remote employees can securely access company resources

GoodAccess ensures that remote employees can securely access company resources

Vantagens

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Desvantagens

Nothing relevant, it just works as expected

Resposta do Samohyb

Dear Sergi,

we appreciate that you took the time to write us a review, thank you so much for your kind words. We're happy that you're happy!

Eva, Customer Success Manager

Rustam
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Reliable and simple

Avaliado em 04/07/2023

During all these months, GoodAccess proved to be cost-efficient and reliable choice for our...

During all these months, GoodAccess proved to be cost-efficient and reliable choice for our organisaiton.

Vantagens

We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time.

Desvantagens

During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service.

Resposta do Samohyb

Dear Rustam,

Many thanks for taking the time to provide your review! We value your input and kind remarks, and we're grateful for your valuable feedback. :-)

Eva, Customer Success Manager

Asim
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 6.0 /10

EASY AND EFFECTIVE

Avaliado em 20/05/2021

Vantagens

It is easy to set up and gain access to the Internet

Desvantagens

The connection can sometimes be temperamental

Resposta do Samohyb

Hi Asim,
thank you very much for your review. If you would have any problems with connections in future please don't hesitate to contact our Customer support.

liron
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Good Experience with Good Access

Avaliado em 15/08/2023

Our need:1. Static Ip2. In a country which is not a main site (Main competitors are not offering...

Our need:1. Static Ip2. In a country which is not a main site (Main competitors are not offering IPs from this Country).3. Multiple users connected simultaneously from Desktop and Mobile device.4. High availability, High speed.

Vantagens

We needed a solution which will give us a single IP Address in our country, which will enable us to whitelist one IP for our employees,I was amazed to find out that the biggest player in this field have limited amount of available dedicated servers and in limited amount regions.Support is near immediate.With good access I got exactly what I needed in this region, good quality, high speed, secure and available

Desvantagens

Our usage of Good access is limited to very few features and we didn't find any Cons worth mentioning yet.

Rebeca
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great for our team

Avaliado em 12/06/2023

Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We...

Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results.

Vantagens

The team setup, is easy to add a gateway and add our team into it.

Desvantagens

No problems so far, our team has no negative comments towards it.

Resposta do Samohyb

Dear Rebeca,

we appreciate your kind words, thank you very much for your review!

Val
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good Access VPN

Avaliado em 13/06/2023

Overall, GoodAccess is fulfilling all the requirements we have, no issues with connections, no...

Overall, GoodAccess is fulfilling all the requirements we have, no issues with connections, no issues with the apps. Will be interesting to see if new features or features suggested will be implemented in the future.

Vantagens

We have just moved over to Good Access a few month ago after using a different service for the past 2 years. After a lot of research we have find a solution, which is suitable for a small sized business and covers all the features we'd require. It was very easy to implement Good Access, they have very detailed knowledge base available on their website, which made the roll out much easier. They even had information about the MSI deployment, which I found very useful as that was also something we needed.

Desvantagens

The trial period was not long enough. After the trial finished, certain functionalities broke as they got stuck, when we continued with the basic package, which didn't include the extra features. Needed the help desk to have the stuck premium features removed - this was resolved swiftly though

Resposta do Samohyb

Dear Val,

thank you very much for your kind words!

We're very sorry that the length of the trial was not enough for you, an extension of the trial would not be a problem at all! Nevertheless, I am very happy that you are happy now!

Eva, Customer Success manager

Marcelo
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Game-Changer

Avaliado em 31/07/2023

It had a very user-friendly interface and was very easy to use.

It had a very user-friendly interface and was very easy to use.

Vantagens

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

Desvantagens

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

Resposta do Samohyb

Dear Marcelo,

thank you very much for your kind words and your valuable feedback, we appreciate it very much!

We're working on getting to 24-hour chat support and hopefully, we'll have that soon!

Eva, Customer Success Manager

Sandro
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

A good VPN service

Avaliado em 06/09/2023

We started working from home during the COVID period and with GoodAccess VPN we were able to work...

We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access.

Vantagens

The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

Desvantagens

There are no features missing regarding VPN service

Andreas
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use and superb for global teams

Avaliado em 26/09/2023

We haven't found a better service in this price range during three years of usage. That say...

We haven't found a better service in this price range during three years of usage. That say something of our requirements and overall experience.

Vantagens

The easy management makes this product outstanding.

Desvantagens

The price tier is not really suitable for small teams.

Daniel
Classificação geral
  • Setor: Esportes
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

easy to use and setup

Avaliado em 14/08/2023

great and easy, also great customer support

great and easy, also great customer support

Vantagens

as the IT set up person I can recommend this for large organizations considering how easy is to setup

Desvantagens

it needs more accurate gateways, not a deal breaker

Alternativas consideradas

ExpressVPN e NordVPN
Zviad
Classificação geral
  • Setor: Desenvolvimento de programas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Goodaccess VPN

Avaliado em 26/03/2021

When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!

When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!

Vantagens

First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!

Desvantagens

In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !

Resposta do Samohyb

Hello Zviad,
thank you very much for your review.
I've passed your feedback to our development team.

Daniel Andres
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great for resource management in remote workgroups

Avaliado em 23/06/2023

It is one of the few options that there are to have one or more exclusive fixed IP for the company....

It is one of the few options that there are to have one or more exclusive fixed IP for the company. With GoodAccess we resolved secure access to our environments for all remote developers and freelancers, it has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely.

Vantagens

Static IP for whitelisting, Stability, Client lightweight, manageability from the portal, relevant statistics in dashboard and notifications.

Desvantagens

Would be great to be able to add specific access rules for different users or groups using the same IP.Sometimes the updates are very frequent.

Resposta do Samohyb

Dear Daniel,

Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.

Eva, Customer Success Manager

Alejandro
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Totally recommended

Avaliado em 16/05/2023

Personally I have no complaints about good access, it keeps me anonymous and safe while I browse...

Personally I have no complaints about good access, it keeps me anonymous and safe while I browse the internet, it provides me with reports and its administration module, according to my colleagues, is quite intuitive.

Vantagens

Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool

Desvantagens

Some additional indications are missing for people who are not from it

Resposta do Samohyb

Dear Alejandro,

Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.

Eva, Customer Success Manager

Daniel
Classificação geral
  • Setor: Terceirização/Deslocalização
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Secure Gateway and VPN

Avaliado em 10/05/2023

Vantagens

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

Desvantagens

there is actually nothing I don't like about this VPN

Resposta do Samohyb

Dear Daniel,

thank you so much for taking the time to write us a review and for your positive review. :-)

Eva, Customer Success Manager

eddy
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Keep up the good work

Avaliado em 21/05/2021

Top notch

Top notch

Vantagens

Very easy to use, once you're set-up it's literally only a click to start and stop the service

Desvantagens

Some slight improvement of the admin panel would be nice. Especially around billing and payment.

Resposta do Samohyb

Hello Eddy,
thank you very much for your great review.
I've passed your feedback. We will refactor the control panel very soon.

Francisco Luis
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Secure access to intrastructures

Avaliado em 22/04/2023

Network intrastructure is fast and in more than a year we have not had any issue. It is very safe...

Network intrastructure is fast and in more than a year we have not had any issue. It is very safe and reliable.

Vantagens

We can access our intrastructure via VPN through the connectors and gateway.

Desvantagens

Nothing, we use all the features and I have no complaints so far.

Pablo
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Solve our VPN needs

Avaliado em 10/08/2023

It has solve our remote team access needs and protected an email API access that where hacked...

It has solve our remote team access needs and protected an email API access that where hacked previously.

Vantagens

It was really easy to deploy with little configuration. When it was needed I was able to adjust per-service or per-team, or per-user configuration.

Desvantagens

Automatic deactivation of users with more than X days not conecting. I have not explore the tool to check thios functionality exists or not, though

Jan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

We use GoodAccess at XDENT

Avaliado em 07/04/2021

With GoodAccess, the connection is as fast and stable as in the office. I see the biggest advantage...

With GoodAccess, the connection is as fast and stable as in the office. I see the biggest advantage in easy administration of users and systems.

Vantagens

Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.

Desvantagens

As I know, our developers do not have any issue with it.

Resposta do Samohyb

Hi Jan,
thank you very much for your review. We really appreciate your kind feedback. Our development is exited to bring more features to our product in the future.

Sihwan
Classificação geral
  • Setor: Hardware
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Good and convenient

Avaliado em 21/05/2021

Good and convenient in most time.

Good and convenient in most time.

Vantagens

It's easy to install and requires minimum effort to maintain.

Desvantagens

In windows OS, sometimes it doesn't work after changing some Windows' security options like a firewall or updating the OS. I needed to restore the Windows setup to a previous point. This happened to two people including me in my team. The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.

Resposta do Samohyb

Hello Sihwan,

thank you very much for your great review! I've passed your feedback to our tech team. We'll look into it.

Henry
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing VPN Product - I use it everyday.

Avaliado em 02/06/2021

Vantagens

It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.

Desvantagens

There's really nothing not to like about it. It does everything I need at a great price.

Resposta do Samohyb

Hello Henry,
thank you very much for your review! It made us very happy.

Jenny
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best choice for a VPN service

Avaliado em 06/08/2023

GoodAccess has met our needs for accessing a server that would otherwise have been impossible to...

GoodAccess has met our needs for accessing a server that would otherwise have been impossible to access, thereby helping us successfully meet projects for a client that would have previously been off limits to us.

Vantagens

The aspect of GoodAccess that I liked the most was its ease of integration within our business. The setup was intuitive and I required no assistance to get it up running.

Desvantagens

I suppose the only thing I would love to see would be some more flexible subscription options. We don't need to use the service consistently - only for ad hoc projects - so for our purposes, a non-monthly subscription option would be helpful.

James
Classificação geral
  • Setor: Segurança de rede e informática
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent Product, Hassle Free & Cost Effective

Avaliado em 02/06/2022

Superb so far, excellent all round.

Superb so far, excellent all round.

Vantagens

Simple to setup, install and get running in 5 mins per user and the price is fantastic

Desvantagens

nothing to dislikr at all s far so good. hopefully no issues to encounter.

Alternativas consideradas

NordVPN

Razões para mudar para o GoodAccess

Easier to manage and use and much cheaper
Darren
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Lightweight, Intuitive and Versatile VPN solution

Avaliado em 02/06/2021

Very impressed from the outset, they made the whole process quick and easy.

Very impressed from the outset, they made the whole process quick and easy.

Vantagens

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

Desvantagens

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

Resposta do Samohyb

Hi Darren,
I'd like to thank you on behalf of our team for your kind review.

Paul
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great for home working developers

Avaliado em 08/06/2021

Vantagens

Made it simple to provide a VPN to all staff working from home and provide them with a static IP address that can be used to secure access to web based services.

Desvantagens

I have had not had any issues with this software

Resposta do Samohyb

Hello Cripps,
thank you very much for your great review!

Kevin
Classificação geral
  • Setor: Escritório de advocacia
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great program!

Avaliado em 02/06/2021

Vantagens

It's easy to use and to sign up. I feel like the pricing is also competitive.

Desvantagens

No cons so far with the software. I like using it.

Resposta do Samohyb

Hello Kevin,
thank you for your great review. We really appreciate it!