GoodAccess

4,9 (97)
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Classificação geral

4,9 /5
(97)
Relação qualidade/preço
4,7/5
Recursos
4,7/5
Praticidade
4,9/5
Suporte ao cliente
4,8/5

99%
dos usuários recomendam este app
Classificar por

97 avaliações

Huy
Huy
Classificação geral
  • Setor: Emprego e contratação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Affordable Pricing & Great Customer Service

Avaliado em 06/04/2022

I have a great overall experience

I have a great overall experience

Vantagens

The software was straightforward to use. It takes minutes to set up, and best of all, it has very affordable pricing

Desvantagens

We have 10 team members currently using it and I do not have any complaints so far.

Alternativas consideradas

NordVPN e Perimeter 81

Razões para mudar para o GoodAccess

Super friendly customer service and most importantly very affordable pricing
stephen
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Very good to use and stable vpn

Avaliado em 15/12/2023

Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4...

Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4 months ago. this vopn is helping us improve our security and also improves our conenction

Vantagens

Easy to configure.
Agent is stable(connects when you want it to) and beautiful
MS SSO intergration
Access control
MFA on login
Internet connection is good when connected to the vpn

Desvantagens

Support chat is only available week days 8 to 5 cet

Ján
Classificação geral
  • Setor: Produção audivisual
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Good services

Avaliado em 09/08/2023

Vantagens

Good user interface and stable connection

Desvantagens

Higher cost and tier setup. Obviously I would also welcome some cheaper variants

Philip
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Review for GoodAccess Team VPN

Avaliado em 23/08/2023

Overall, a dependable choice for teams looking for a robust VPN solution.

Overall, a dependable choice for teams looking for a robust VPN solution.

Vantagens

We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.

Desvantagens

What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.

Bruce
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Easy to use, Easy to Admin VPN for your Users

Avaliado em 25/08/2023

Helpful and responsive when we've had to contact sales and support. Admin console is responsive and...

Helpful and responsive when we've had to contact sales and support. Admin console is responsive and email server tied to automated messages for user admin and registration are quick (not delayed) making for easy end user support internally.

Vantagens

Simple GUI for both Mac and PC clients for end users, simple and responsive admin console, stable and secure endpoint tunneling for remote access control purposes. Worked so well we've actually added additional licenses to simplify things while expanding internally.

Desvantagens

None to be honest. The price point is well fit for our non-profit budget, and this product has worked perfectly for our business needed.

Alternativas consideradas

NordVPN

Razões para mudar para o GoodAccess

Cost
Jenny
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best choice for a VPN service

Avaliado em 06/08/2023

GoodAccess has met our needs for accessing a server that would otherwise have been impossible to...

GoodAccess has met our needs for accessing a server that would otherwise have been impossible to access, thereby helping us successfully meet projects for a client that would have previously been off limits to us.

Vantagens

The aspect of GoodAccess that I liked the most was its ease of integration within our business. The setup was intuitive and I required no assistance to get it up running.

Desvantagens

I suppose the only thing I would love to see would be some more flexible subscription options. We don't need to use the service consistently - only for ad hoc projects - so for our purposes, a non-monthly subscription option would be helpful.

Rustam
Classificação geral
  • Setor: Indústria farmacêutica
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Reliable and simple

Avaliado em 04/07/2023

During all these months, GoodAccess proved to be cost-efficient and reliable choice for our...

During all these months, GoodAccess proved to be cost-efficient and reliable choice for our organisaiton.

Vantagens

We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time.

Desvantagens

During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service.

Resposta do Samohyb

Dear Rustam,

Many thanks for taking the time to provide your review! We value your input and kind remarks, and we're grateful for your valuable feedback. :-)

Eva, Customer Success Manager

Jacob
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

GoodAccess is the best on the market!

Avaliado em 10/08/2023

The customer support is amazing and any problem is resolved within minutes. They have really...

The customer support is amazing and any problem is resolved within minutes. They have really thought out this product and I hope to remain a customer for years to come.

Vantagens

We like that it is easy to use and has a very intuitive interface. We previously used OpenVPN with our own server, but it was getting frustrating to maintain and it was easier to go with a turnkey solution.

Desvantagens

We would like the option to have multiple locations that we could access on our account. We would like the ability to change up locations if need be.

Andreas
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use and superb for global teams

Avaliado em 26/09/2023

We haven't found a better service in this price range during three years of usage. That say...

We haven't found a better service in this price range during three years of usage. That say something of our requirements and overall experience.

Vantagens

The easy management makes this product outstanding.

Desvantagens

The price tier is not really suitable for small teams.

Marcelo
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Game-Changer

Avaliado em 31/07/2023

It had a very user-friendly interface and was very easy to use.

It had a very user-friendly interface and was very easy to use.

Vantagens

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

Desvantagens

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

Resposta do Samohyb

Dear Marcelo,

thank you very much for your kind words and your valuable feedback, we appreciate it very much!

We're working on getting to 24-hour chat support and hopefully, we'll have that soon!

Eva, Customer Success Manager

Sam
Classificação geral
  • Setor: Mídia digital
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent Value

Avaliado em 13/09/2021

Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service...

Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled.

Vantagens

GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.

Desvantagens

The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.

Alternativas consideradas

NordVPN

Razões para mudar para o GoodAccess

Price price price! GoodAccess had all the features we wanted at a much lower price.
Sandro
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

A good VPN service

Avaliado em 06/09/2023

We started working from home during the COVID period and with GoodAccess VPN we were able to work...

We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access.

Vantagens

The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

Desvantagens

There are no features missing regarding VPN service

Brandi
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

GoodAccess Keeps our Company Connected

Avaliado em 08/08/2023

Vantagens

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

Desvantagens

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

🔥 Michael
🔥 Michael
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use VPN for small business and remote workers

Avaliado em 04/08/2023

Vantagens

I really like how easy it is to implement GoodAccess and invited employees to the platform.

Desvantagens

I think more education about VPNs for the non-IT educated business owner and why this is great option for remote workers.

Rebeca
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great for our team

Avaliado em 12/06/2023

Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We...

Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results.

Vantagens

The team setup, is easy to add a gateway and add our team into it.

Desvantagens

No problems so far, our team has no negative comments towards it.

Resposta do Samohyb

Dear Rebeca,

we appreciate your kind words, thank you very much for your review!

Alejandro
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Totally recommended

Avaliado em 16/05/2023

Personally I have no complaints about good access, it keeps me anonymous and safe while I browse...

Personally I have no complaints about good access, it keeps me anonymous and safe while I browse the internet, it provides me with reports and its administration module, according to my colleagues, is quite intuitive.

Vantagens

Its ease of use and portability, thus allowing any member of the company to enjoy all the features related to information security offered by the tool

Desvantagens

Some additional indications are missing for people who are not from it

Resposta do Samohyb

Dear Alejandro,

Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.

Eva, Customer Success Manager

Francisco Luis
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Secure access to intrastructures

Avaliado em 22/04/2023

Network intrastructure is fast and in more than a year we have not had any issue. It is very safe...

Network intrastructure is fast and in more than a year we have not had any issue. It is very safe and reliable.

Vantagens

We can access our intrastructure via VPN through the connectors and gateway.

Desvantagens

Nothing, we use all the features and I have no complaints so far.

Mohammed
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Static IP

Avaliado em 14/04/2023

Better Static ip provider - fast network

Better Static ip provider - fast network

Vantagens

Iam using GoodAccess As static ip with my smtp servers in my company they helped me and they have clean ip in white list

Desvantagens

maybe price for additional fuetures and multi users

Avaliador Verificado
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great VPN with Surprisingly Good Features

Avaliado em 16/08/2022

Vantagens

User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.

Desvantagens

I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.

Marek
Marek
Classificação geral
  • Setor: Desenvolvimento de programas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Premium VPN service at $1.9/user – excellent!

Avaliado em 02/09/2020

Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess...

Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.

Vantagens

Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!

Desvantagens

Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.

Resposta do Samohyb

Hello Marek. Thank you very much for your kind review! We really appreciate your feedback.
Best regards.
GoodAccess team

Zviad
Classificação geral
  • Setor: Desenvolvimento de programas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Goodaccess VPN

Avaliado em 26/03/2021

When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!

When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!

Vantagens

First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!

Desvantagens

In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !

Resposta do Samohyb

Hello Zviad,
thank you very much for your review.
I've passed your feedback to our development team.

Petar
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Very good product

Avaliado em 20/05/2021

Our company operates worldwide and many clients limit their business to their country by blocking...

Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way.

Vantagens

A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.

Desvantagens

I think there should also be a GUI application for Linux users.

Resposta do Samohyb

Hello Petar!
Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team.

eddy
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Keep up the good work

Avaliado em 21/05/2021

Top notch

Top notch

Vantagens

Very easy to use, once you're set-up it's literally only a click to start and stop the service

Desvantagens

Some slight improvement of the admin panel would be nice. Especially around billing and payment.

Resposta do Samohyb

Hello Eddy,
thank you very much for your great review.
I've passed your feedback. We will refactor the control panel very soon.

Alberto
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

GoodAccess

Avaliado em 20/10/2022

Vantagens

It is very fast and easy to use and secures the data of the company

Desvantagens

Some need new credentials because it goes down

David
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Good Access Business Review

Avaliado em 09/03/2022

Vantagens

The products ease of use and how well it integrates with our business.

Desvantagens

There are no particular issues with the software at all.