
GoodAccess
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52 avaliações
- Setor: Desenvolvimento de programas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Premium VPN service at $1.9/user – excellent!
Avaliado em 02/09/2020
Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.
Vantagens
Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!
Desvantagens
Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.
Resposta do Samohyb Traduzir para o Português
Hello Marek. Thank you very much for your kind review! We really appreciate your feedback.
Best regards.
GoodAccess team
- Setor: Hospitais e Saúde
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very Good Service They Provide!
Avaliado em 20/05/2021
The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.
Vantagens
I like the ease of using the software, Stability and Good Service it gives.
Desvantagens
The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.
Alternativas consideradas
NordVPNRazões para mudar para o GoodAccess
I only have a small team and it serves best. I purchased two gateways and using them until now since I started.Resposta do Samohyb Traduzir para o Português
Hi Japheth,
thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.
- Setor: Serviços ao consumidor
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Nice Pricing, lack of customer support
Avaliado em 21/05/2021
Vantagens
Pricing is very attractive, as a startup we all love the pricing of GoodAccess
Desvantagens
Customer Support and disconnection and reliability issues
Resposta do Samohyb Traduzir para o Português
Hello Muhammad,
thank you for your review. We really appreciate the feedback. I'm very sorry to hear that you had bad experience. I'll contact our customer support and we'll take a look at your issue immediately.
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Totally satisfied customer
Avaliado em 02/06/2021
The product does exactly what I need it to - provides me and my team with a static IP vpn
Vantagens
It works exactly as expected and it is very easy to get team members to use it
Desvantagens
I have not found any flaws and have absolutely nothing to complain about
Alternativas consideradas
NordVPNRazões para mudar para o GoodAccess
The price was really good, and the communication with their team was excellentResposta do Samohyb Traduzir para o Português
Hello Jean-Michel,
thank you for your great review!
- Setor: Administração pública
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Effective solution with affordable price
Avaliado em 09/04/2021
GoodAccess costumer, tech and sales support is fantastic. They are very quick to reply and have made an extra effort to meet our demands.
Vantagens
The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.
Desvantagens
We had some difficulty installing the software on older Windows 7 systems.
Alternativas consideradas
NordVPNRazões para mudar para o GoodAccess
Goodaccess had the best price over its competitors.Resposta do Samohyb Traduzir para o Português
Hello Leonel,
thank you very much for your review. We really appreciate the feedback and I promise that we address the Win7 issue.
- Setor: Serviços de informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
So far I am very pleaseed with the service
Avaliado em 07/04/2022
I found the customer service excellent and they reply quickly. The product is exactly what I need and has not dropped off once (unlike the main other 3 I have tried).
Vantagens
It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)
Desvantagens
I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.
- Setor: E-Learning
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
GoodAccess Keeps The Business Running
Avaliado em 20/05/2021
Very good. GoodAccess is a critical business tool and allows us to easily manage access to access controlled tools that aren't otherwise accessible. Especially over the past year while working from home, GoodAccess has allowed our entire company to work remotely with ease. We have very few issues and we rarely need to worry about how its working - I'd recommend it to any company looking for a good static IP VPN service.
Vantagens
GoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.
Desvantagens
There's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).
Resposta do Samohyb Traduzir para o Português
Hi Oliver,
thank you very much for your awesome review!
- Setor: Entretenimento
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The perfect VPN package for a startup
Avaliado em 08/08/2022
We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!
Vantagens
GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.
Desvantagens
The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.
Alternativas consideradas
NordVPNRazões para mudar para o GoodAccess
Pricing model, simplicity.- Setor: Recursos Humanos
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Solidly performing and secure static IP service
Avaliado em 20/05/2021
We require secure connections with clients, and GoodAccess provides the functionality for that to happen.
Vantagens
Pretty easy to set up, lots of useful guides provided.
Desvantagens
Didn't have any issues with the product.
New version of the product seems simpler to setup on PCs and Apple Macs than the original version we were setup with.
Alternativas consideradas
AVG Antivirus Business EditionRazões para mudar para o GoodAccess
Good recommendations.Resposta do Samohyb Traduzir para o Português
Hi,
thank you very much for your feedback.
- Setor: Petróleo e energia
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great VPN with Surprisingly Good Features
Avaliado em 16/08/2022
Vantagens
User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.
Desvantagens
I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.
- Setor: Entretenimento
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
GoodAccess is a good VPN solution for a home user, as well as a corporate one.
Avaliado em 20/05/2021
We started using GoodAccess in our company after the migration from the "VPN Office" product by VPNStaticIP. Since most of our software development team works remotely (and/or from home), this service is exactly what we need to be able to monitor and secure the access to our internal company resources.
Vantagens
What we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.
Desvantagens
To be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.
Resposta do Samohyb Traduzir para o Português
Hello Todor.
I thank you on behalf of GoodAccess team for your great review!
- Setor: Desenvolvimento de programas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Goodaccess VPN
Avaliado em 26/03/2021
When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!
Vantagens
First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!
Desvantagens
In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !
Resposta do Samohyb Traduzir para o Português
Hello Zviad,
thank you very much for your review.
I've passed your feedback to our development team.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very reliable, simple to use, simple to manage
Avaliado em 23/03/2022
Vantagens
I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off.
Also, I get clear insights for the usage of my team members.
I used other services before but this is by far the best manageable one.
Desvantagens
Nothing. I have no downside using this software
- Setor: Publicidade e marketing
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Very good product
Avaliado em 20/05/2021
Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way.
Vantagens
A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.
Desvantagens
I think there should also be a GUI application for Linux users.
Resposta do Samohyb Traduzir para o Português
Hello Petar!
Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
GoodAccess was the simple and efective solution when pandemic hits
Avaliado em 23/04/2021
We solved the possibility to let our employees work from home and being connected to our office, its something we were looking for because of corona and in the end helps us to grow better.
Vantagens
The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.
Desvantagens
We didnt realize yet, there could be something missing. At least for our use
Resposta do Samohyb Traduzir para o Português
Hello Petr,
thank you very much for your kind feedback. Your review made our GoodAccess team very happy!
- Setor: Mídia digital
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Value
Avaliado em 13/09/2021
Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled.
Vantagens
GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.
Desvantagens
The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.
Alternativas consideradas
NordVPNRazões para mudar para o GoodAccess
Price price price! GoodAccess had all the features we wanted at a much lower price.- Setor: Bancos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Keep up the good work
Avaliado em 21/05/2021
Top notch
Vantagens
Very easy to use, once you're set-up it's literally only a click to start and stop the service
Desvantagens
Some slight improvement of the admin panel would be nice. Especially around billing and payment.
Resposta do Samohyb Traduzir para o Português
Hello Eddy,
thank you very much for your great review.
I've passed your feedback. We will refactor the control panel very soon.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
GoodAccess Review - Excellent
Avaliado em 23/03/2021
It is user friendly, consistency in the connection, easily reachable customer support and more importantly it works with the present work I handle in more efficient ways than any other VPN software I have come across.
Vantagens
Software is user friendly and the coordinator is very good and helps to resolve the issue if any very quickly and software compatibility is very good and it is always active and steady and no fluctuations in the connections or settings.
Desvantagens
Software prepared is adequate enough. I do not want have any issue with it.
Resposta do Samohyb Traduzir para o Português
Hello Pallani,
thank you for your kind review. You just made our team very happy. I promise that we'll continue to improve our product ;-)
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 5 001 - 10 000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent VPN service
Avaliado em 17/04/2021
We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote assistance. We require a 24/7 stable connection which is offered by GoodAccess. Great overview and access logs and easy installation.
Vantagens
User-friendly software that is very easy to use and set up. Excellent customer service that helps to solve every question immediately. In-depth technological knowledge and immediate response. Great product to use!
Desvantagens
None, everything is working as it should be. The development team is making regular updates.
Resposta do Samohyb Traduzir para o Português
Hi Erik.
Thank you very much for your great review! I promise that we'll continue to make GoodAccess better each step of the way.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Vpn made easy
Avaliado em 20/05/2021
There were some issues when the platform was changed in December 2020 and the static IP was changed. But the support guy really tried his best to help us over Skype.
Except from that we are very happy to have this running in for our team.
Vantagens
We needed a static IP for our team due to restrictions applied in several applications with use with NAT/IPsec.
This software provided a simple solution for the team.
Desvantagens
It is a bit expensive. There should be more tier options in my opinion.
Resposta do Samohyb Traduzir para o Português
Hi,
thank you very much for your feedback I'm sorry to hear that you had a rough start.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
We use GoodAccess at XDENT
Avaliado em 07/04/2021
With GoodAccess, the connection is as fast and stable as in the office. I see the biggest advantage in easy administration of users and systems.
Vantagens
Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.
Desvantagens
As I know, our developers do not have any issue with it.
Resposta do Samohyb Traduzir para o Português
Hi Jan,
thank you very much for your review. We really appreciate your kind feedback. Our development is exited to bring more features to our product in the future.
- Setor: Hardware
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good and convenient
Avaliado em 21/05/2021
Good and convenient in most time.
Vantagens
It's easy to install and requires minimum effort to maintain.
Desvantagens
In windows OS, sometimes it doesn't work after changing some Windows' security options like a firewall or updating the OS. I needed to restore the Windows setup to a previous point. This happened to two people including me in my team. The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.
Resposta do Samohyb Traduzir para o Português
Hello Sihwan,
thank you very much for your great review! I've passed your feedback to our tech team. We'll look into it.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Amazing VPN Product - I use it everyday.
Avaliado em 02/06/2021
Vantagens
It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.
Desvantagens
There's really nothing not to like about it. It does everything I need at a great price.
Resposta do Samohyb Traduzir para o Português
Hello Henry,
thank you very much for your review! It made us very happy.
- Setor: Seguros
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good Access Business Review
Avaliado em 09/03/2022
Vantagens
The products ease of use and how well it integrates with our business.
Desvantagens
There are no particular issues with the software at all.
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Surprisingly Good Software
Avaliado em 20/05/2021
We can now access the server from any location and keep our server secure behind the firewall.
Vantagens
This software allows all of our team to share the same IP address which means that we only have to configure our firewalls to whitelist that one IP address. The alternative would have been to get everyone working from home a fixed IP address (which is quite expensive) and add those to the firewall whitelist. I had low expectations based on previous experiences but they have done a great job making it easy to install and very easy to use.
Desvantagens
I am not very keen on their website and name but that does not really matter does it?
Resposta do Samohyb Traduzir para o Português
Hi Jonathan,
thank you for your great review. All the best names has already been taken so we had to settle for the GOOD one :-D