Rotageek

Solução de planejamento do pessoal e gestão da força de trabalho

Classificação geral

4,6 /5
(193)
Relação qualidade/preço
4,7/5
Recursos
4,4/5
Praticidade
4,5/5
Suporte ao cliente
4,9/5

93%
dos usuários recomendam este app
Classificar por

193 avaliações

Fabiano
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Spot o’clock!

Avaliado em 05/03/2021

Vantagens

I would stick to the basics: it is an efficient way to plan my working hours around the week as it is always handy, right on my mobile screen. A few taps and I have all I need, my working days and days off. I can even plan my holidays with accurately.

Desvantagens

I would enjoy the app better if the notification informing that my shift is about to start never failed. It is not like I need it to remind me that I have to leave for work but it is a feature that may require a little of a fine tuning from the developers.

Richard
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

pros & cons

Avaliado em 31/10/2020

i become very frustrated with the system at the start then managed to find a calm way of scheduling...

i become very frustrated with the system at the start then managed to find a calm way of scheduling the teams i needed to- then the functions changed and what used to take me 30mins is now taking roughly 60/90mins which is costly.

Vantagens

as a toll to record hours worked it is better than previous- however on a day i would get at least 5/8 emails from the team asking me to amend their hours as it has clocked them out/not recorded the day/app didn't work.
it is a pro for the team to be able to see their schedule on an app
it is a pro to have the holiday accreument available.
paying team members who work across multiple sites is a plus.

Desvantagens

i preferred when you could re order the employees - no idea why this function changed.
when you copy and paste a shift if a short shift it reverts to a 30min break when for us many still take 60mins time consuming and if missed costs the bussiness.
time it takes for employees to appear.

Carl
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

End user experience

Avaliado em 27/10/2021

As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for.

As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for.

Vantagens

It makes managing holidays a lot easier and simpler both for myself and my team

Desvantagens

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

Julie
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

In store experience

Avaliado em 25/02/2021

From what software we where using before it’s night and day of a different right staff right tim. I...

From what software we where using before it’s night and day of a different right staff right tim. I love how everything is on the app . All employees can see clearly what shifts are required and can set a calendar reminder.

Vantagens

I like how you can clearly see all employees details of shifts and break in order. You can tailor what you see to your settings

Desvantagens

When doing a rota from temple it doesn’t always give you what you ask for. I always double check the rotas as some random errors can happen. I have used the chat device to ask for support on this on many occasions.

Pawel
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing tool for any business

Avaliado em 29/10/2020

From the beginning I liked that rotageek listened to feedback , especially at The start and shaped...

From the beginning I liked that rotageek listened to feedback , especially at The start and shaped the experience to our requirements.

Vantagens

I love the ease of use and how it allows me to interact with other users by implementing gaps for shift covers and notifications for any shifts created .whats amazing is that all staff get a notification about the shift I’ve created or changed by text and email too.thats so convenient.

Desvantagens

Not too many cons .maybe some changes are unnecessary in my opinion and don’t add any extra usage .

Bashar
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Excellent live chat service

Avaliado em 28/10/2020

Love it , can’t live without it !

Love it , can’t live without it !

Vantagens

It’s constantly being developed to suit our company s need s and any glitches dealt with quick. I enjoy the copy shift setting , it allows u to add the shift to any one at multiple times.

Desvantagens

I access it on my phone browser and can get slightly frustrating with how small the text is .

Sharna
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Really Good Rota Software

Avaliado em 01/11/2020

Really good! I would recommend this to other companies to use.

Really good! I would recommend this to other companies to use.

Vantagens

This app/website gets used in our company daily. It’s easy to use and has some fantastic features to ensure doing rotas is smoothly run. Commission reports are also super handy and easy to fill in daily. All in all a great software.

Desvantagens

Honestly nothing to fault with this app, I liked all the features and didn’t have a problem with any of them.

Aaron
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Rota

Avaliado em 02/03/2021

Genuinely very good, it makes managing the store very easy

Genuinely very good, it makes managing the store very easy

Vantagens

I love how simplistic it is and how it’s is fairly easy to navigate

Desvantagens

It would be great if there was an option to clear a week rather than delete each shift individually.
I would also like to see a ‘Rota Day Off’ option as well

Sohail
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I love RotaGeek

Avaliado em 28/10/2020

Outstanding!

Outstanding!

Vantagens

I love how easy it is to use, I have the mobile app on my phone also and find seeing my shift and other staff members shifts easy to view. I also find it easy to use for shift scheduling and the help function when you speak to a real person is absolutely outstanding.

Desvantagens

Nothing, I love it, done such a great job!

Paul
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Ultimate solution to a long term problem

Avaliado em 28/10/2020

Exceptional love this it’s changed scheduling for us big time and included holiday requests and...

Exceptional love this it’s changed scheduling for us big time and included holiday requests and notifies of any clashes

Vantagens

Live up to date rota. Which can be viewed from home. Sync with apple calendar. Provide notifications when shifts are updated and changed.

Desvantagens

None really some features are locked by administrators that don’t need to be at store management level

Jane
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use and a great asset to my store

Avaliado em 30/11/2020

Vantagens

I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic.

Desvantagens

At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly.

Helen
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Rotageek makes issuing rotas and completing payroll so much quicker and not paperwork reliant

Avaliado em 31/10/2020

The system overall is great and speeds up processing payroll. It is also easy for when we make rota...

The system overall is great and speeds up processing payroll. It is also easy for when we make rota amends as the team receive immediate updates and the rota is always accurate to refer to.

Vantagens

Staff being able to check in and out for their shifts. Having a system that integrates between rotas and payroll is brilliant.

Desvantagens

It would be helpful to be able to issue some parts of the rota to certain users, rather than have to issue to all. The auto schedule and the shift templates are hard to use and could be more user friendly.

Beatriz
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy to use

Avaliado em 28/10/2020

Very positive

Very positive

Vantagens

I like the way you can request holidays and days off , swaps .

Desvantagens

We can’t print daily floor plan before to approve the schedule

Catherine
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Pets at home user

Avaliado em 30/11/2020

Vantagens

Like the app on your phone to access to see what you're working and what the team are working. Easy to swap and change shifts and the colour function to distinguish between shifts

Desvantagens

Very slow lately, doesn't load for a long while and changes fail to register causing you to make mistakes

Mark
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Tool

Avaliado em 01/12/2020

Good, I like the system makes life easier

Good, I like the system makes life easier

Vantagens

Very easy to use, we will soon be seeing a auto rota feature that will make the process a lot easier.

colored shifts are useful.

the App is really useful for my team.

Desvantagens

can be buggy, when a shift is copied this can throw some errors to the system.

jamie
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Store manager user

Avaliado em 01/12/2020

Fantastic support team. Always someone on hand for support whenever needed

Fantastic support team. Always someone on hand for support whenever needed

Vantagens

Very easy to use. Colleagues love to use it! The software is one of the best out there from experience

Desvantagens

Don’t experience any difficulties. I find the alert to tell me a shift starts in 2 hours a bit irrelevant Though

David
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Very easy scheduling tool

Avaliado em 28/10/2020

Great support from the live chat makes a huge difference.

Great support from the live chat makes a huge difference.

Vantagens

Ease of use. All buttons and tabs are intuitively placed on the desktop site.
Runs well on low powered machines and tablets.
Easy to create set shift patterns for certain people. Easy to pick up a schedule with an unfamiliar team, if it has been set up appropriately.

Desvantagens

The app could be better. More options for an administrator to adjust schedules on a mobile device.

Iwona
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent management tool

Avaliado em 30/11/2020

Team us up do date with all changes immediately.

Team us up do date with all changes immediately.

Vantagens

It's time saving and so easy to work with.
Managing team and their schedule couldn't be quicker and simpler.
Timesheet and payroll costs under control.

Desvantagens

There is nothing that I font like. Everything what I need and use

Sharon
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy and helpful

Avaliado em 14/06/2022

Vantagens

Great software for rostering. Great for ease of communication with colleagues.

Desvantagens

The shift scheduling when you need to put in 2 separate shifts for the same colleague on the same day, and it doesn’t really cooperate

Michael
Classificação geral
  • Setor: Entretenimento
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Mikes review

Avaliado em 29/10/2021

overall a good experience

overall a good experience

Vantagens

Accessible on mobile phone, easy to view and understand

Desvantagens

some settings, especially around team members working in multiple areas or automatic break allocation

Jeno
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Rotageek

Avaliado em 02/03/2021

Vantagens

I like the fact that you can see your shift, any annual leave, your team's shifts. Makes it easy to plan the day.

Desvantagens

Sometimes it's slow and I mean slow. Randomly logs you out. Whenever an update comes up, it feels like a step backwards.

Sarah
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Making Rota easy

Avaliado em 01/11/2020

Overall it is a great piece of software you get use to it pretty quickly and once you do it makes...

Overall it is a great piece of software you get use to it pretty quickly and once you do it makes life a lot easier

Vantagens

I found that making a rota was easy to complete and view on screen than on paper. Rotageek allows you to put in information like unavailability and holidays so you can play with making the rota with ease.

Desvantagens

Sometimes it was difficult to get use to or manage overlaps in the time schedule

Sherallee
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great support

Avaliado em 28/10/2020

The support teams have been absolutely fantastic and made the transistion to RG so much easier.

The support teams have been absolutely fantastic and made the transistion to RG so much easier.

Vantagens

The ease at which my team can use the app, request shifts/shift swaps and just use on a daily basis is superb.

Desvantagens

The ability to view a daily floorplan in dashboard before approving the schedule. Also, being able to overide holiday/day off requests without going into leave admin (and from the scheduler page)

claudia
Classificação geral
  • Setor: Museus e instituições
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great way to schedule your team for work

Avaliado em 01/12/2020

great service, amazing customer service team always ready to help. easy to use and to play with....

great service, amazing customer service team always ready to help. easy to use and to play with. love the graphic

Vantagens

Easy scheduler and autoschedule. Timesheet incorporated which remove lot of admin and manual work. clear visibility of everyone working hours and shifts pattern

Desvantagens

some mini glitches such as break or annual leave miscalculation

Christina
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Review

Avaliado em 28/10/2020

Vantagens

Ease of access to shifts. We have never used a system like this before.

Desvantagens

It glitches quite often and shifts sometimes change or don’t appear. Doesn’t work with all browsers and sometimes will have to keep refreshing the page before adding another shift. Leave for managers does not add up correctly and will sometimes put you through for more than 39h for the week.