Chatabox

Software de gestão do relacionamento com o cliente

Classificação geral

4,6 /5
(5)
Relação qualidade/preço
4,8/5
Recursos
4,6/5
Praticidade
5/5
Suporte ao cliente
5/5

100%
dos usuários recomendam este app
Classificar por

5 avaliações

Nurul Salimah
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Chatabox is one of the best CRM options

Avaliado em 18/05/2022

It is a great CRM software that has helped us managing our leads and current client.

Vantagens

This is the most cost-effective option. It has a beautifully designed UX and reasonably straightforward software, making it incredibly easy for new staff to master it quickly. Tons of customization to satisfy the demands of most smaller to mid-sized enterprises. It certainly does assist us in monitoring our prospects to continue to advance them through to the sales funnel, converting them into customers. Then it helps us handle such connections successfully.

Desvantagens

I discovered that it needs improvement by monitoring leads as they go from one conversation to the next before making a sale. We're attempting to find out the best approach to monitoring such information, and I think something should be introduced to aid that.

Resposta do Werkflo Traduzido para o Português

Dear Nurul thank you for your response. We will review our lead tracking process and file notes that attach for the timing on conversion of a lead to an actual sale.

Debbie
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Intuitive and easy to use

Avaliado em 14/05/2021

Very good. Responsive to queries.

Vantagens

This is an intuitive CRM. Easy to navigate and use. I found I was able to set up what I needed in a relatively short space of time.

Desvantagens

Occasionally when logging on there is a lag in loading. Once logged-in everything works efficiently and speedily.

Alternativas consideradas

Zoho CRM, monday.com e HubSpot CRM
Mardi
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Great CRM that packs a punch!

Avaliado em 17/03/2022

A simple, clean interface that is usable out of the box with minimum effort required to configure. Saves time and is excellent value for money.

Vantagens

Useable out of the box – minimal configuration required plus related Compliance, Payments, and Reporting tools - one source of data truth and no coding required.

Desvantagens

It would be great if you could schedule re-occurring tasks.

Resposta do Werkflo Traduzido para o Português

Hi Mardi thank you for your review. We will include this item in our next development schedule.

Brendan
Classificação geral
  • Setor: Mercado de capitais
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Fantastic Product with extensive features

Avaliado em 30/09/2021

I find Chatabox to be a great product

Vantagens

Its extensive features and simple layout, coupled with its value for money, makes it one of the pre-eminent CRM providers.

Desvantagens

The invoice template could have slightly more company information, such as the ABN details.

Marc
Classificação geral
  • Setor: Artigos esportivos
  • Porte da empresa: 2-10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

An effective and efficient tool

Avaliado em 15/03/2022

Vantagens

Easy to grasp the basic concepts of how to use this platform if someone has no experience with it. A platform perfect for big or small businesses as it allows for a lot of customization.

Desvantagens

Well there is nothing much to dislike about Chatabox as it is a complete enterprise solution for our daily/weekly use.

Resposta do Werkflo Traduzido para o Português

Marc thanks you for kind response. We really appreciate feedback and our developers will be pleased. Kind regards