---
description: Avaliações detalhadas do Viber com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Viber com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viber - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Engajamento com Cliente](/directory/650/customer-engagement/software) > [Viber](/software/2049588/viber)

# Viber

Canonical: https://www.getapp.pt/software/2049588/viber

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> Viber é uma plataforma de mensagens móveis que ajuda as empresas a comunicar e executar campanhas promocionais por meio de bate-papo individual, chamadas de vídeo ou notificações de texto.
> 
> Verdict: Rated **4.4/5** by 4058 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 4058 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.5/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Viber Media

## Commercial Context

- **Modelo de preços**:  (Free version available)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Luxemburgo

## Recursos

- API
- Bate-papo ao vivo
- Bate-papo/Mensagens instantâneas
- Comunicados por lote
- Comunicados sob demanda
- Comunicação multicanal
- Conteúdo interativo
- Gerenciamento de comentários
- Gestão da comunicação
- Histórico do cliente
- Personalização
- Rastreamento de interações
- Relatórios e análise de dados
- Suporte por vídeo

## Integrations (2 total)

- Telegram
- WhatsApp

## Opções de suporte

- Bate-papo

## Category

- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)

## Categorias relacionadas

- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)

## Alternativas

1. [WhatsApp](https://www.getapp.pt/software/2035411/whatsapp) — 4.7/5 (16297 reviews)
2. [Telegram](https://www.getapp.pt/software/114023/telegram) — 4.7/5 (6406 reviews)
3. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4072 reviews)
5. [Weave](https://www.getapp.pt/software/121867/weave) — 4.3/5 (668 reviews)

## Avaliações

### "A great communication software that bridges the gap between management and their customers" — 5.0/5

> **Akanmu** | *24 de julho de 2023* | Bens de consumo | Recommendation rating: 10.0/10
> 
> **Vantagens**: First of, the interface is user friendly and with it's very capable end to end encryption which guaranteed a secured data both stored and transmitted makes this a topnotch, the video , messaging and even sending doc function comes with ease and it all works well in areas without strong internet connection.
> 
> **Desvantagens**: We've once had issues updating and transferring of documents to another new devices but this was eventually solved by our engineer even though it delayed some important business of the day, but it happens just once and we eventually find a way around it
> 
> The fact that Viber has saved our organization a lot of fund that would have been used on marketing and communicating our staffs and customers makes it worthwhile, easy messaging, video calling, sending all kinds of documents, and having been able to compare the data derive from other organizations to know customers wants makes viber a pleasing environment more than just a messaging app

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### "Chat Messaging App with Better Privacy" — 5.0/5

> **Zin War Win** | *13 de maio de 2025* | Gestão da educação | Recommendation rating: 9.0/10
> 
> **Vantagens**: When it comes to use chat application. I usually used Viber because It is simple, easy to use, good privacy, creation own stickers, my notes and other useful features.
> 
> **Desvantagens**: No, I don't have much about Viber. Sometimes, Video call quality is a little bit not good when I share my screen with viber call.

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### "Viber: Secure, Reliable, Easy to Use and Fun Communication Platform." — 3.0/5

> **Cherubim** | *8 de janeiro de 2025* | Varejistas | Recommendation rating: 6.0/10
> 
> **Vantagens**: What I like the most is the Free and Video Calls which are Reliable, high quality calling options and is available worldwide.
> 
> **Desvantagens**: What I like the most is the limited features and participant capacity compared to other apps or messaging platforms.
> 
> Overall, Viber offers a dependable and easy to use communication platform. One of its key strengths include free video and voice calls. Robust end to end encryption for privacy and engaging features like stickers and group chats.

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### "Opinion of my use of the program" — 5.0/5

> **SHERIN** | *28 de abril de 2025* | Desenvolvimento de programas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Voice calls and video calls are very good as they help in local and international communication it is great
> 
> **Desvantagens**: The only negative thing about it is that I see annoying numbers being sent to me that I don't know. Also, the call quality is sometimes a little weak&#10;Something that should be improved is that it should be supported in all countries. Sometimes, there are minor problems with Viber.
> 
> I have been using it for years for international voice and video calls it is great and I like it

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### "Multi-Platform Availability and User-Friendly Setup" — 5.0/5

> **Pyae** | *26 de março de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: iber is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android. It is easy to set up; users only need to enter their mobile number to receive a verification code. The app is user-friendly for making calls, video chats, and sharing screens.
> 
> **Desvantagens**: However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
> 
> Viber is a strongly communication tool with a variety of features that cater to different needs.

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## Links

- [View on GetApp](https://www.getapp.pt/software/2049588/viber)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/viber/> |
| en-AE | <https://www.getapp.ae/software/2049588/viber> |
| en-AU | <https://www.getapp.com.au/software/2049588/viber> |
| en-CA | <https://www.getapp.ca/software/2049588/viber> |
| en-GB | <https://www.getapp.co.uk/software/2049588/viber> |
| en-IE | <https://www.getapp.ie/software/2049588/viber> |
| en-NZ | <https://www.getapp.co.nz/software/2049588/viber> |
| en-SG | <https://www.getapp.sg/software/2049588/viber> |
| en-ZA | <https://www.getapp.za.com/software/2049588/viber> |
| pt | <https://www.getapp.com.br/software/2049588/viber> |
| pt-PT | <https://www.getapp.pt/software/2049588/viber> |

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