Avaliações do Deel
Deel
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1845 avaliações
- Setor: Contabilidade
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Adorei sim muito bon
Avaliado em 27/08/2024
sim ezperiencia otima para esse app de banco
sim ezperiencia otima para esse app de banco
Vantagens
Muito bom adorei essa nova plataforma de receber
Desvantagens
Yes também gostei bastante do appp hj e sempre
- Setor: Software
- Porte da empresa: 501 - 1 000 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Recomendo a Deel
Avaliado em 22/11/2024
Sem problrmas ate o momento, tive um probelma com a senha mas foi resolvida
Sem problrmas ate o momento, tive um probelma com a senha mas foi resolvida
Vantagens
Faster resolve priblrmas and pay my Salary
Desvantagens
Por enquanto nada a declarar! Continuem rapido!
Resposta do Deel
Hi,
We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
The Deel Team.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Avaliação [conteúdo sensível escondido]
Avaliado em 12/09/2024
Vantagens
Facilidade na transferência, rapidez e segurança.
Desvantagens
Até o momento não tem nada que eu não gostei.
- Setor: Serviços a indivíduos e famílias
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sobre a plataforma
Avaliado em 07/05/2024
Vantagens
Prático e aparentemente seguro e confiável
Desvantagens
O idioma não facilita o acesso a todos.
- Setor: Serviços financeiros
- Porte da empresa: 501 - 1 000 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Boa Avaliação
Avaliado em 12/12/2023
Vantagens
A Plataforma é fácil de usar, os pagamentos são muito tranquilo de acompanhar.
Desvantagens
O acesso que sempre precisa colocar o código enviado no e-mail.
- Setor: Seguros
- Porte da empresa: 51 - 200 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Review
Avaliado em 14/04/2023
Vantagens
Pagamento de funcionarios fora do pais viabilizou contratacoes de nossos diretores
Desvantagens
Emissão de Nota Fiscal manual, e muito proximo ao dia de pagamento
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best payment website for freelancers
Avaliado em 27/06/2024
I am very happy with all the features especially payroll managment, salary reception, withdrawal...
I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.
Vantagens
Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.
Desvantagens
Transaction fee could be a little lower especially conversion fee to different payment options.
Resposta do Deel
Hello Nikhil,
Thank you for your feedback on Capterra. We value your input.
Unfortunately, we can't locate your user account to address your concern about the transaction and conversion fee. Your experience matters to us, and we wish we could assist you further.
If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2
We're here to help.
Best,
Deel Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Nice's to have :) from a Pura Vida vibe
Avaliado em 08/11/2024
Great! Great wallet, full recommended, official fan of the app, great job to everyone and thank you...
Great! Great wallet, full recommended, official fan of the app, great job to everyone and thank you for this great and very useful tool. (Hopefully secure)
Vantagens
overall the app. It has good features, good AI chat bot, CS and easy interaction.
Has small glitches which is understandable as you haven't met my team of developers :D (jk)
Desvantagens
I did not find any data security specifications within holding my card information against cyber attacks. I would like some info on that :) thanks also Im from CR and here the banks rejects a lot of transactions but your agents know this is a recurrent issue, therefore build a list of success stories please and share it as, I every new Deel's joiner would appreciate a small intro with the info they can count in with. Also in benefit to educate your public, can gain more trust and long term clients. Thanks for reading :) Pretty cool team!
Resposta do Deel
Hi Alex,
Thanks so much for your feedback! We're glad to hear you're enjoying the app, especially the features and customer service. We appreciate your understanding of the small glitches — we'll continue working to improve! 😄
Regarding data security, we follow industry-standard protocols to protect sensitive information, and I’ll pass along your request for more specific details on our security measures.
We’re also aware of the transaction issues in Costa Rica and are working on creating a list of success stories and resources for new users. Great idea to share this with the community — we’ll look into it!
Thanks again for the support and kind words about the app. We’re committed to building a secure, trusted platform for users like you.
Best,
Deel Team
- Setor: Consultoria de gestão
- Porte da empresa: 51 - 200 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
No so mad about it
Avaliado em 17/10/2024
rocky at best, too many hidden fees and complications
rocky at best, too many hidden fees and complications
Vantagens
not much to be honest, I just use it because I am forced to by my company
Desvantagens
all the hidden fees, all the hustle and complications
Resposta do Deel
Hi Jose,
Thank you for your feedback on G2. We value your input.
Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.
If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://cal.com/team/deel-support-team/reviews-complaints-g2 anytime. We're here to help.
Best,
Deel Team
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Deel is awesome!
Avaliado em 27/08/2024
Great experience so far. Every interaction has gone smoothly.
Great experience so far. Every interaction has gone smoothly.
Vantagens
Great UI/UX! Deel also handles the invoices for you. They also have a pre-paid card to add funds.
Desvantagens
Too much info and too much data to input during onboarding, but I understand it's due to compliance.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Seamless Global Team Management with Excellent Support
Avaliado em 17/10/2024
My overall experience with Deel has been highly positive. The platform simplifies managing...
My overall experience with Deel has been highly positive. The platform simplifies managing international teams, from payroll to compliance, making the entire process much smoother and more efficient. The interface is intuitive, and the customer support is always responsive and helpful. Deel has significantly reduced the complexity of handling global operations, and I feel confident in relying on it for managing my team’s needs. Overall, it’s a reliable and efficient tool for any business working with remote or international employees.
Vantagens
What I liked most about Deel is how it simplifies managing global teams. The platform makes payroll, compliance, and contracts seamless, which saves a lot of time and effort. The user interface is intuitive, and the support team is responsive, always ready to help with any questions. It’s a reliable and efficient solution for handling international operations.
Desvantagens
While Deel is generally an excellent platform, the one area I found could use improvement is the occasional complexity in navigating certain features, particularly when managing specific compliance documents. At times, it feels like there could be clearer instructions or a more streamlined process for handling these tasks. However, the support team is very responsive, which helps mitigate this issue.
Resposta do Deel
Hi Mohammad,
Thank you for your detailed feedback! We’re thrilled to hear that Deel has simplified managing your global teams and that you find our platform reliable and efficient. It’s great to know that the intuitive user interface and responsive support team have contributed to your positive experience.
We appreciate your input regarding the navigation of compliance documents. We understand that clearer instructions and a more streamlined process can enhance your experience, and we’re actively working on improvements in this area. Your insights are invaluable as we continue to refine our platform.
Thank you for choosing Deel, and we’re here to support you with any further questions or needs!
Best,
Deel Team
- Setor: E-Learning
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Seamless Payment Experience with Deel
Avaliado em 17/10/2024
My overall experience with Deel as a contractor has been excellent. The platform makes managing my...
My overall experience with Deel as a contractor has been excellent. The platform makes managing my payments simple, with automatic currency conversion from USD to Philippine pesos, so I don’t have to worry about exchange rates. The automated invoicing and payment tracking features save me time and ensure everything is handled efficiently. I also find the platform easy to use, whether checking my payment status or updating my details. Overall, it has been a smooth and hassle-free experience.
Vantagens
What I like most about Deel as a contractor is how smoothly it handles payments from USD to Philippine pesos. The platform ensures that currency conversion is seamless, so I don’t have to worry about exchange rates. The automated workflows take care of invoicing and tracking payments efficiently, allowing me to focus on my work. Additionally, the user-friendly interface makes it easy to navigate, whether checking payment statuses or updating my account details, saving me a lot of time.
Desvantagens
I don’t have any major dislikes about Deel. The platform has worked smoothly for my needs as a contractor, and I haven’t encountered any significant issues so far.
Resposta do Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Setor: Serviços jurídicos
- Porte da empresa: 501 - 1 000 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I recommend deel
Avaliado em 06/11/2024
I'm totally satisfied. The security, and friendly system save me time to look for any document...
I'm totally satisfied. The security, and friendly system save me time to look for any document payment or the tools that it has help me with taxes. Super easy!
Vantagens
Easy and friendly system. And the client support staff responds arte quick and assertive.
Desvantagens
When the bank transfer is done it doesn't say exactly the fee charged to transfer the amount. It provides a range but no the exact amount.
Resposta do Deel
Hi Adonis,
Thank you for your feedback! We’re glad to hear you find the system easy to use and that our support team has been helpful. We also appreciate your comment about the bank transfer fees and will look into providing more precise fee details in the future. It’s great to know that Deel has helped save you time with document management and taxes. We're thrilled you're satisfied with the platform!
Best,
Deel Team
- Setor: Recursos Humanos
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Smooth user interface & easy money to navigate
Avaliado em 22/10/2024
Overall good experience and I would definitely recommend Deel.
Overall good experience and I would definitely recommend Deel.
Vantagens
Great user interface and smooth payment withdrawls
Desvantagens
Customer support is not as responsive as it should be.
- Setor: Serviços de informação
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy to Setup
Avaliado em 04/10/2024
Vantagens
I really liked how it felt secure during the signup process. It was easy to do and I didn't feel troubled at all doing it.
Desvantagens
I would've liked it to be easier to see why they are different from other payment methods. It didn't make this information as easy to find or as informative as it could have.
- Setor: Telecomunicações
- Porte da empresa: Profissional autônomo
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
my personal review of Deel
Avaliado em 17/10/2024
Vantagens
I've really enjoyed the UI and UX for Deel. It walks you through requirements for onboarding and other HR functions in a really clean and well integrated way.
Desvantagens
I can't really think of any negatives about Deel.
Resposta do Deel
Hi there,
Thank you for taking the time to leave a positive review! We're delighted to hear
that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Quick local bank transfer
Avaliado em 25/06/2024
Its really good, i use its mobile progressive app which helps in doing all the work without laptop
Its really good, i use its mobile progressive app which helps in doing all the work without laptop
Vantagens
- Quick local bank transfer
- Ease of use
- mobile responsiveness
Desvantagens
Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount
Resposta do Deel
Hi Jatin,
We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Setor: Publicidade e marketing
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Simple, efficient and compliant EOR service that is value for money
Avaliado em 21/11/2023
Deel was a great EOR partner service platform that delivered quality, value for money service...
Deel was a great EOR partner service platform that delivered quality, value for money service throughout its course. We were extremely satisfied with the customer support team which has been ever responsive and kept up with all our queries at all odd times. Definitely a partner worth working with for all our future international hiring that require contract and payroll support
Vantagens
Value for money
Ease of use
Simple, efficient dashboard systems
Responsive Customer Support
Desvantagens
Over-reliance on customer support for easy doubts or query resolutions
- Setor: Jogos de computador
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Experience with Deel
Avaliado em 02/01/2024
Very good experience so far. Every issue I had was solved and they are all the time offering help...
Very good experience so far. Every issue I had was solved and they are all the time offering help and support.
Vantagens
Amazing support, from your account executive to the [sensitive content hidden] team you always get a fast response from Deel. I have to say that usually they answer between the next 2 hours of my email even with minor issues.
The platform es very easy to use and has a lot of data and different usages.
Good cost compare to other vendors
Desvantagens
The only con would be if you come from a vendor that does everything for you, you'll need to get use to do it yourselve. Deel is a selfe service tool that allows you to have full control of everything but it that a little more work at the beggining
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love dealing with Deel
Avaliado em 12/06/2024
Great! I haven't had a bad experience or service with Deel. Though I thought they might want to...
Great! I haven't had a bad experience or service with Deel. Though I thought they might want to consider self-funding accounts, but then again, they're not a banking or fiduciary service like PayPal.
Vantagens
It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer.
I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.
Desvantagens
Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.
Resposta do Deel
Hi
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us!
Best,
Deel Team
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Deel Review
Avaliado em 13/05/2024
My experience as a user with Deel was great, it really made it very simple to tackle important...
My experience as a user with Deel was great, it really made it very simple to tackle important documents such as tax filing and my work contract. I also love how easy is to manage where my money can be transferred to and that it has no delays for direct deposits.
Vantagens
Deel really streamlines payroll and employee management processes for both users and admins. The platform's simple interface walks the user through important processes like tax filing and contract signing. For admins, they can have a high-level view on payroll and employee data, all in a single platform.
Desvantagens
Deel contains some fees that affect the user when transferring their money. Depending on the user's bank, these fees can vary. Also, Deel provides some rewards for users but mostly can only be used in the US, which is not ideal for international employees.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Deel is great !
Avaliado em 14/08/2024
Super satisfied with the platform, love that I can keep track of my work time, invoices, card, etc.
Super satisfied with the platform, love that I can keep track of my work time, invoices, card, etc.
Vantagens
Flexibility, Support, Deel Card, Local Bank Transfers for withdrawals.
Desvantagens
There's nothing I don't like, but this can only be that sometimes there are delays with local bank withdrawals, but this should be a 3rd party provider.
Resposta do Deel
Hello,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Deel is great for managing contracts, working freelance and getting paid!
Avaliado em 10/07/2024
In general I can't complain, I use the platform all the time and plan to keep using it and seeing...
In general I can't complain, I use the platform all the time and plan to keep using it and seeing all the new features that they are currently building.
Vantagens
To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.
Desvantagens
Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.
Resposta do Deel
Hi Lisandro,
Thank you for your positive review!
You mentioned having a Deel Mobile App, and we surely hear you! Our team is already working on having our Mobile App and should be available soon! We've added you in the Mobile App Beta list so you'll be one of the first users to try the Deel App before it goes public!
Your feedback means a lot to us!
Best,
Deel Team
- Setor: Aparelhos médicos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Pretty Promising Stuff! - Love the Transparency
Avaliado em 26/08/2024
Overall I'm loving it, and we'll see how it goes in the future!
Overall I'm loving it, and we'll see how it goes in the future!
Vantagens
I like how transparent it is to see when your money is coming, as well as the different perks, and options when it comes to withdrawing funds. The virtual card feature is pretty cool too!
Desvantagens
I tried applying for the DEEL physical card but while it did say it shipped to Belize, I'm not sure where its shipping and where, and where its taking the funds from. Its pretty vague.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Deel review
Avaliado em 13/09/2024
I'm having a positive experience, I've been impressed by the speed and ease of use of the app.
I'm having a positive experience, I've been impressed by the speed and ease of use of the app.
Vantagens
The app experience is excellent, with services provided in a clear and efficient manner. I have used it to sign contracts, verify documents get a background check and set a funds transfer. All those steps are automated and integrated into their pipeline, so besides entering some information, they process and give me the results automatically. I usually see that companies adhere to many apps to process HR information, but in Deel's case, it's all in one app. They even have an specific local payment solution, which most apps don't have. It gets much easier to transfer funds without getting a new banking account (that probably won't get any other use besides transfering funds).
Desvantagens
I think the support needs attention. I needed to check an information, so I contacted by email, which gave me an automated response to use the app chat. Using the app chat just made me talk to a chatbot, that just gave me FAQ answers, and I couldn't transfer it to a real person. Even when it's an AI-based operation, it's important to have human interaction, as many times the question is not among the ones in the documentation. It makes the user very frustrated to not be directed to a more personalized experience.