Avaliações do monday CRM
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394 avaliações
- Setor: Consultoria de gestão
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Alto grau de personalização traz alguma dificuldade de implementação
Avaliado em 28/10/2022
Vantagens
O alto grau de personalização é algo que realmente me agradou logo de cara. Você consegue integrá-lo nativamente aos outros módulos do Monday e ter um sistema operacional de trabalho bastante completo
Desvantagens
O fato de ser altamente personalizável também traz alguma complexidade na implementação, é importante dedicar bastante tempo no planejamento para evitar retrabalho depois
- Setor: Construção
- Porte da empresa: 2 - 10 funcionários
- Usado Outro durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Surpreendente
Avaliado em 05/08/2020
Muito bem bolado tudo, desde as funcionalidades quanto aos tutoriais.
Muito bem bolado tudo, desde as funcionalidades quanto aos tutoriais.
Vantagens
É incrível a imensa lista de coisas e formas diferentes de usar o programa. Me apaixonei pelos recursos.
Desvantagens
O tempo que se leva para começar a se habituar ao imenso leque de recursos.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
monday.com is amazing
Avaliado em 03/01/2022
Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our...
Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our communications with our customers and is extremely intuitive. Helps team members quickly analyze the tasks they need to work on, workflows are based on collaboration needs across departments. It is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.
Vantagens
This software is very affordable and really helps with small business management. I work at a marketing agency, and since we implemented Monday.com as our communication device for customer-facing, project management, and when working on other teams, we've seen a huge reduction in confusion, fewer missed emails, and more satisfaction with customers.
Monday.com is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.
-Optimize my daily and weekly team meetings
-Track the completion of the project in real time.
-Collaboration and project management with people outside my company.
Desvantagens
I love the web version, but I have problems with the Android application, it is super slow, it does not finish loading the information and when it loads, it uses a lot of data.
Simply put, the smartphone app is not working.
Alternativas consideradas
TrelloRazões para mudar para o monday CRM
Offer more features at a lower price- Setor: Ócio, viagens e turismo
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
User friendly, great for task management and viewing large quantities of data
Avaliado em 27/04/2022
Vantagens
We'd been using Monday.com for mostly task management and as a tool to easily collaborate through and decided to add in the CRM because of how user friendly the platform is. I use the CRM quite heavily every day. It's great because you can customize the columns, easily search, and view a large group of data in one place.
Desvantagens
The most difficult piece of this software was the Gmail integration. It's essential to our business that email conversations with guests be tracked so that anyone on the team can view the discussions. The team works remotely and in lots of different time zones, so it's helpful to be able to see these threads logged with the Gmail integration. However, we had months of inconsistencies and threads not logging. After spending nearly 7 months working with the customer service team and getting no where, we gave up. Unfortunately we can't count on this essential piece and unless they sort out the problems, it may be cause to look for other CRM software in the future as our business continues to grow. Another problem is the software will often freeze or not load. The only solution we've found is to wait till later to try again or sometimes opening a new browser will help. This has caused few major problems but a lot of headaches! The integration with MailChimp is currently pretty pointless for our needs. I wish they gave you other options for what you can do with that integration or let you customize the scenarios.
- Setor: Contabilidade
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
It could be great if email tracking was a reliable feature
Avaliado em 20/04/2022
Vantagens
That it's part of Monday so it easier for the entire team to use it.
Desvantagens
Since I've start using the Monday's CRM a few month ago my overall experience was very disappointing and frustrating. Since the email tracking doesn't work constantly it's not reliable, and makes me do a lot of manual work instead. E
Alternativas consideradas
HubSpot CRMRazões para mudar para o monday CRM
Since I udesd Monday (not CRM) in the pastResposta do monday.com
Hi there, thanks so much for taking the time to leave a review. We'll be sure to forward your feedback to all relevant teams.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Monday As a CRM
Avaliado em 28/04/2022
Monday has been a game changer for our business and allows us to control where we go with the...
Monday has been a game changer for our business and allows us to control where we go with the product using our own internal team.
Vantagens
The softwares main feature is its adaptability to various departments and needs.
Desvantagens
There are some very basic features like being able to attach an attachment to an email that are missing.
Razões para escolher o monday CRM
We needed more functionality out of the platform.Software anterior
Agile CRMRazões para mudar para o monday CRM
Pricing was the driving force, then being able to do our own implementation.- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Gave me great visual insight into running my company!
Avaliado em 25/04/2022
It gave us a central location for sales/marketing and operations data and the tools to visualize...
It gave us a central location for sales/marketing and operations data and the tools to visualize results.
Vantagens
The ability to segment data and great visualization of that segmented data. Loved the ability to create custom dashboards.
Desvantagens
I would love the ability to view the dashboards on our digital signage displays using a URL.
Alternativas consideradas
TrelloRazões para escolher o monday CRM
Monday had a broader offering and was more customizable.Razões para mudar para o monday CRM
The ability to further customize the app without having to add a tremendous amount of "power ups".- Setor: Consultoria de gestão
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Excellent for our Small Business that's growing quickly!
Avaliado em 19/04/2022
Vantagens
Our office needed a virtual management software for processes that we're even created yet. The ease of transformations in Monday make changing processes and items simple - often times, just click and drag! It makes creating and then re-working things straight forward.
Desvantagens
The only complaints I have are that the automations aren't always reliable and when they don't work you don't really know it.
Razões para escolher o monday CRM
The pricing difference, ease of use and large array of services.Software anterior
HubSpot CRM- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Excellent Product
Avaliado em 01/06/2022
Vantagens
This is a wonderful platform. It has done so much in terms of integrating our Sales and CSM teams' work in one place, and streamlining our processes and access to information.
I would highly recommend this product.
Desvantagens
It's not the most intuitive product to actually set up, though that can be expected of a product with so much to offer as far as integration, features, and functionality. I'm sure Monday's team will continue to improve their user experience over time.
- Setor: Entretenimento
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
An essential core for your brand
Avaliado em 27/04/2022
It's been fantastic overall. I actually use it for accounting as well and tracking income/expenses...
It's been fantastic overall. I actually use it for accounting as well and tracking income/expenses and that's been fantastic. I made myself a deal pipeline as well which has really kept things on track and organized. I've really loved this software and am likely to recommend it to friends.
Vantagens
What I like most is the UI. It's extremely intuitive, gorgeous looking, and promotes a feeling of productivity and ultimate entrepreneurship. Its automation software is also brilliant saving loads of time on many fronts.
Desvantagens
The pricing is a little high. I currently pay about $100 for 2 people and would love to see that come down to somewhere in the $30-$50 per month range. Also, the mobile app is a bit redundant in my opinion. I've never found myself going to the app for anything other than to find something on the run.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Monday, the best tool you don't know about.
Avaliado em 19/04/2022
The power of this tools has allowed us to scale by keeping our growing team all moving in the same...
The power of this tools has allowed us to scale by keeping our growing team all moving in the same direction. We have taken Traction's Level 10 and build a version of their meeting format for our company. We then built a Now -3, Next-5, Later board for our project clients.
Vantagens
The automation and how we can take items from other boards and fit them all onto one board. Then when you or the client updates information it syncs across the boards. We use this for our Level 10 meetings and NNL to keep the team all moving in the same direction.
Desvantagens
Cannot single out a row, we can only single out a column. Cannot do a lookup function i.e. go find this word and pull the data from this row.
- Setor: Serviços financeiros
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love Monday.com
Avaliado em 19/04/2022
We needed a central place for all of our leads to be. This has made follow up with leads, potential...
We needed a central place for all of our leads to be. This has made follow up with leads, potential clients, and even keeping track of our onboarding process so easy,
Vantagens
I love the easy of the integrations and automations
Desvantagens
More in-depth training videos would be great. Other than that I haven't found anything I do not like
- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Fantastic Platform For Transforming Your CRM
Avaliado em 25/04/2022
This platform is allowing collaboration across the different internal disciplines and ensuring...
This platform is allowing collaboration across the different internal disciplines and ensuring people are using the system. With the quick response from Monday.com support we are able to get issues resolved very quickly
Vantagens
Since moving to Monday.com it has taken little effort to turn my team into experts in the platform. We are finding new ways everyday to improve the system through the collaboration across the entire team.
Desvantagens
There is a few minutes delay between actioning something and it being picked up through an automation or elsewhere in the system.
Alternativas consideradas
BasecampRazões para escolher o monday CRM
The old system was clunky, expensive and the support was terrible.Software anterior
AcceloRazões para mudar para o monday CRM
I have experience with Monday.com and I know how powerful and intuitive it is to use.- Setor: Imobiliárias
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Glad we found Monday.com!
Avaliado em 25/04/2022
Vantagens
Monday.com has helped us in so many ways. From tracking our to-do lists to previewing our sales. This is helping us to achieve our goals and to see our potential. Monday.com has helped us to create a salesflow where we can register every step of it and keep our team accountable. What we love the most about Monday is the automations and how easy it is to create them. Monday.com helps us to "Work smarter, not harder"
Desvantagens
It is a software that is still expanding and growing so even though it does have as many integrations as we want we know that it will get there.
Alternativas consideradas
AsanaRazões para escolher o monday CRM
Monday has more toolsSoftware anterior
TrelloRazões para mudar para o monday CRM
Monday.com is easier to use and has more tools.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Super easy to use and customize
Avaliado em 19/04/2022
makes our operations run smoother
makes our operations run smoother
Vantagens
Ease of set up and ease of learning curve
Desvantagens
nothing. The software works well and does everything we need it to do.
Alternativas consideradas
Zoho CRMRazões para escolher o monday CRM
needed something simpler and easier to use and configureSoftware anterior
Salesforce Service CloudRazões para mudar para o monday CRM
faster set up- Setor: Pesquisa de mercado
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy of Use
Avaliado em 26/04/2022
Helps Client Service check which clients have been approached and the progress on that specific...
Helps Client Service check which clients have been approached and the progress on that specific client, so that 2 people do not approach the same client with the same project.
Vantagens
The easy of use and navigation : I love how 2 people can be working on the same project and also track at the same time, The movement bar helps check the progress of certain projects.
Desvantagens
It has the ability to freeze while trying to archive some items
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
You cannot go wrong with this product!
Avaliado em 10/04/2023
I would highly recommend this product to start-ups or small company building their client base. ...
I would highly recommend this product to start-ups or small company building their client base. The dashboards are completely customizable. You can create teams to manage clients and work within the system to communicate as well as assign tasks/follow-ups. The email feature is also a HUGE time saver and you can set reminders for yourself to ensure you stay on track. The reporting is also very easy to set up and share with your teams or clients. I have used other CRM'sin the past and this one is by FAR the easiest to set up and manage as a small business.
Vantagens
Getting started with Monday is easy and if you ever get stuck, you can rely on the Monday support staff to help you set up your dashboard to meet your company's needs best. I have used Monday for over 3 years and keep finding new gems to help me manage my small business. Having the ability to connect my clients directly to their reports and setting up automated emails to manage customer relations is HUGE and a big time saver!
Desvantagens
I had to think about this and honestly cannot think of anything this product is missing. At one point I was having a problem retrieving some client tasks I accidentally deleted but once I contacted customer support they helped me find where I needed to go to reinstate the files. When deleting you are asked if you are SURE you want to delete and another allows you to undo it while it is deleting. Luckily, there is another option to locate deleted records IF you miss both of these options. LOL! Support had to help me find it but it was there!
- Setor: Internet
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Must have for tracking Sales Pipeline and Maintenance Plans
Avaliado em 27/04/2022
When my business started experiencing exponential growth, I felt a bit panicked and vulnerable...
When my business started experiencing exponential growth, I felt a bit panicked and vulnerable because I was suddenly inundated with qualified leads that needed proposals turned around quickly. I had heard about Monday.com from some folks who operate businesses similar to mine, (I own and operate a web services firm. We provide website design, development, hosting architecture and maintenance.) When I started reviewing Monday.com the main thing that attracted me was the ease and speed of deployment. After watching a few videos and following the documentation, I was quickly able to create a Sales CRM Pipeline, a Client Requests Board for monitoring the progress of client requests, a Maintenance & Updates workflow board to monitor ongoing website maintenance, as well as project management workflow boards that can be dedicated to each individual website design and development project that is underway.
Vantagens
I really like how I can segregate leads within my sales pipeline by lead source. It is important to me to be able to know which lead and referral sources are helping grow my business and which are not. As well, we provide maintenance service and we are able to use a workflow board that helps us keep track of which clients have or have not received maintenance each week or month, depending on the SLA.
Desvantagens
The only thing that I would change would be to have a dedicated integration with Gravity Forms so that I can easily map form fields from my website forms to my sales pipeline. The is a Zapier connection, but it doesn't allow for field mapping, only pushing in complete information for a submission.
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent Project Management Tool!
Avaliado em 15/11/2016
We desperately needed an easy to use, easy to update project management tool in our App Development...
We desperately needed an easy to use, easy to update project management tool in our App Development company. The Sales Dept. would get calls from clients asking, "how's our app coming," and they had to e-mail the Tech Dept, wait for a response and then call the Customer back. Now, the Sales Dept. can see exactly what stage of Development the client's app or website is in and tell the customer right then and there. No wasted time e-mailing or returning phone calls.
Also, the Tech Dept. can see what the Sales Dept. has in the pipeline so they can predict what's coming in.
It has also helped us streamline processes for each Dept. The whole entire sales process can be mapped out with every step start to finish, with the final step being customer survey sent. You never forget to do any step any more! You can also customize your responses for each step along the way such as "Done" or "In Progress" or "Waiting For Client", etc.
The customer service with monday.com is excellent. That's a big deal to me. I don't want to hunt and peck around the internet trying to find chat groups or how to contact support. When you ask a question you get a response within a short period of time.
The software is pretty intuitive but there are support tools to learn tips and tricks.
Vantagens
Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open.
I like that you can discuss clients back and forth between team members.
Desvantagens
Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good product, but didn't have the time to fully use it. Very robust.
Avaliado em 20/04/2023
Vantagens
Great software overall, with an intuitive UI and a great level of customization. The automated emails seemed to be a very useful feature, but I didn't get to use them fully. Customer support is really good. Unfortunately, I had to change to HubSpot because my team was used to this one and was complaining about making them change it. Had to listen to them this time.
Desvantagens
Nothing to dislike really. I want to give it a second chance, for another project that will come up in the next 2 months, with a new team.
Software anterior
HubSpot CRM- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
My life is in Monday.com
Avaliado em 19/04/2022
I started using Monday.com about 5 years ago and never looked back. The more features they add the...
I started using Monday.com about 5 years ago and never looked back. The more features they add the better this platform becomes. Great support.
Vantagens
Everything from the customer support to the ability to build API makes Monday.com my go to platform for project management and CRM as well as communication management. My co-workers laugh at how often I reference the things I track in Monday.
Desvantagens
Conditional logic in the Form view would be helpful rather than having to use a third party app
Alternativas consideradas
Airtable- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Monday.Com simplifies our business and streamlines our communication.
Avaliado em 19/04/2022
Monday.com is my love language. It is soothing to my brain to create boards and processes in the...
Monday.com is my love language. It is soothing to my brain to create boards and processes in the system that I know are going to improve efficiency, communication, and customer experience.
Vantagens
Monday is how my brain operates. It allows me to create processes, improve the efficiency of workflows, improve communication, and simplify what needs to be simplified in order for our small team to make a big impact.
I love being able to integrate email and automate the steps that would otherwise be needlessly time consuming.
Desvantagens
On large boards, we begin seeing glitches, like time tracking not immediately working properly. This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot going on. This is not enough to sway me away from monday. It's definitely outweighed by the Pros.
- Setor: Química
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Monday.com Review
Avaliado em 20/04/2022
i love it, it is easy to use, easy to implement and run.
i love it, it is easy to use, easy to implement and run.
Vantagens
The ease of implementation and use thereof, you don't need to have an IT department running it.
Desvantagens
Need to have more video tutorials explaining features etc.... although its easy to use one can quickly get confused with the amount of boards one sets up. would be great to have a consultant actually do a full demo of the system after understanding what we want to do, to ensure we using it in all its glory
Alternativas consideradas
Salesforce Sales CloudRazões para mudar para o monday CRM
the ease of implementation and use- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Keeping on sales team on track!
Avaliado em 20/04/2022
Monday.com allows us to create accurate sales forecasts, track leads and client communications as...
Monday.com allows us to create accurate sales forecasts, track leads and client communications as well as link appropriate documentation. Love how intuitive this platform is!!
Vantagens
This CRM is a great combination of project management and sales workspace. Highly intuitive and easy to read layouts and project timeline reminders make my days easier!!
Desvantagens
Import mapping has given me some trouble. I wish there were visual notifications on the boards when customers respond to campaigns.
Alternativas consideradas
FreshsalesRazões para mudar para o monday CRM
Overall easy of use.- Setor: Construção
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Production Software
Avaliado em 27/04/2022
Amazing and productive!
Amazing and productive!
Vantagens
We have used Monday for all our Production Tracking for 2 years. We have continually improved it and without a doubt has helped us grow. This year we deployed the CRM and have made the switch from Salesforce to Monday. Its much more user friendly and quicker. The app is much better as well!
Desvantagens
I have no strong dislikes. The CRM and app have been amazing.