Avaliações do PRTG Enterprise Monitor

the alerting is on point as it barks about everything if your not carefull

the landscape for displaying visual maps needs a lot of work.

The ability to get notifications and fix problems before staff even know something is a problem is fantastic, especially when you appear at the door just as someone goes to place a ticket. The Slack integration means we can also keep an eye on certain critical infrastructure, like WiFi and Printers, and get a notification right to our phones. The history log is also really helpful when diagnosing issues that occur sporadically over time, but never when IT is there.

There are a lot of options, but this also means that there is a steep learning curve to ensure everything is setup correctly.When turning on certain functions, you need to enable it in multiple places, like when I was trying to get the Slack integration working. I had enabled Notifications for certain events, but I hadn't set a trigger for Notifications

PRTG is probably one of the easiest software packages I've ever used. It's highly customizable and easily set up. You can give a device a name and IP address, tell it to auto-discover and it will find all applicable SNMP or WMI items for that device that can be monitored. You can then go through and take things out that you don't need or care about.

There are some things that are not customizable that I wish were. For example, every time I do a device discovery on a HP switch, I get the port discovered, but also get the RMON port discovered. I do not need both of them. If I delete the RMON port and do a weekly discovery, it picks up the previously deleted RMON ports. I've contacted support about it and the only way to keep that from happening is to pause the RMON sensors so they are not discovered again. I just wish there was a way to modify the auto discovery settings to ignore things, such as the RMON ports, Windows update frequency, etc. that you don't need and don't need the auto-discovery to pick up again. Maybe if there was a list of items that auto discovery looks for and the ability to un-check the box for those items. For switches, I don't need auto discovery to pick up anything else but maybe additional ports that were plugged in since the last auto discovery.

I like how it was easy to set up and easy to scale. I can set up a typical branch office monitor configuration and literally copy and paste it to set up a different office's monitoring.
I like how customizable the notifications are - what do you want to be alerted on vs not alerted on - how much - alerts sent to who, etc...

I wish there was some aspect of IPAM or even DDI management. Having some sort of inventory management as well would be nice, maybe in the form of a dynamic subnet scanning and showing what is live on the network without creating a static entry in the list.

stable, lots of sensors, being able to use customized sensors, app, reporting, API

not being able to select a language per user, this is set for the whole configuration.

simple to create monitors and create custom notifications

initial configuration takes a small learning curve to get up and running

The system is easy to setup; using the auto discovery that help to bring up the most relevant sensors to the device being monitored. The network diagrams gave us great insight when troubleshooting issue and pinpoint where the root is.

It allows us to be always pro active and provide the uptime required by the business without manually carry out the tasks.

The default parameter could provide some false positive alerts; some adjustment is needed to make alerts more suitable to the company

Its very easy to deploy and configure, the software is intuitive and self explanatory

Some of the stats are not as accurate in the sense that the min sample time is 10sec so not really real-time monitoring. Harder to deploy on remote systems, you need to deploy a remote probe. Their support can certainly improve

Easy to setup and add the devices/sensors if you already have SNMP configured on the devices to be monitored. Auto discovery may offer stuff you weren't thinking to monitor.

Web GUI may not be user-friendly for some tasks. For example if you can't right click on a sensor and open it in a new tab.

Not often you can find a package that bundes all your wishes but PRTG does that. The inerface allows quick identification of issues and the alert system is used daily. The commitment to constantly improving the product only make me want it more.

Deployment poses a challenge with all the sensors and reslly no identifier for some - but the catalog is exanding

This software is very reasonably priced, and you can customize the sensors to match the needs of your environment.

It does take a while to set everything up if you make everything custom, but it is worth it.

Many sensors, easy to setup compared to competitors. Very customizable in alerting and what you can monitor.

Doesn't scale well once to 10k+ sensors, vendor recommendation against virtualization. Price increasing and licensing scheme.

The ease of maintenance, reliability of alerts and ease of monitoring without agents.

A bit complicated to configure anything except basic alerts. Not much integration with third parties.

Total visibility of the IT estate. It's simple, easy to use interface provides a great product which is easy to setup and quick to get going.

Some of the menus at first glance might not be as intuitive as you would like, but once you understand the concepts it's easy to use.

PRTG is reliable/fast/intelligent and intuitive to work with

because PRTG can use/monitor so many different services/protocols etc it can be overwhelming for new users to understand the potential

The all encompassing monitoring that you can enable for every device on your network.

the UI wasn't the best to learn but after using it for a bit you become accustomed to it.

Adding monitoring sensors with PRTG is super easy. Also: integrating different notification types for different cases is a high value feature.

The only con at the moment is the mobile view in a browser BUT you can use the app that works like a charm.

That we can setup a wall to see everything.

Customization is a little tricky in the beginning

Easy to Use, big amount of Sensors implemented. Possibility to create own sensors. Quick start possible.

Mass deployment of similar Sensors to multiple devices could be better.