
PRTG Enterprise Monitor
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44 avaliações

- Setor: Petróleo e energia
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The best application for network monitoring
Avaliado em 22/09/2022
In general, this is the best application for network monitoring, fast implementation, many reports,...
In general, this is the best application for network monitoring, fast implementation, many reports, and many ways to get notifications. A good tool for teamwork.
Vantagens
It is easy to set up, implement, and deploy. It is a Web interface and desktop app which allow fast access.
Desvantagens
The interface of Map must be easier and more organized to understand.
Alternativas consideradas
ManageEngine OpManagerRazões para escolher o PRTG Enterprise Monitor
PRTG is more friendly and effective.Razões para mudar para o PRTG Enterprise Monitor
PRTG is more friendly, easy to implement, and cost-effective.Resposta do Paessler
Dear José,
Thank you so much for taking the time to leave us this review!
Cheers,
Paessler AG
- Setor: Engenharia civil
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
PRTG Network Monitor - Best Network Tool for the Money
Avaliado em 23/09/2022
I have been using PRTG for over 10 years in my career as a IT Network/Systems Admin. There are...
I have been using PRTG for over 10 years in my career as a IT Network/Systems Admin. There are plenty of tools on the market that can do this same thing but none of them allow for the simple yet powerful design of PRTG. I recommend it to friends, and colleagues all the time.
Vantagens
PRTG helps me keep my entire network visible in a single pane of glass, whether that is network, server, virtual, or WAN, I have eyes on my network at all times.
Desvantagens
The only negatives I will mention are minor. I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line. The interface is a little dated by 2022 standards and could use a facelift.
Resposta do Paessler
Dear John,
Thank you so much for taking the time to leave us this amazing review! We are currently working on a new interface, which you can already try out now.
Your Paessler Team
- Setor: Rede de computadores
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Involved needing to get more hands on
Avaliado em 22/09/2022
Vantagens
the alerting is on point as it barks about everything if your not carefull
Desvantagens
the landscape for displaying visual maps needs a lot of work.
Resposta do Paessler
Dear Rafael,
Thank you for leaving us a review!
Cheers,
Paessler AG
- Setor: Gestão da educação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Fanstastic software which helps save time and enables better troubleshooting
Avaliado em 11/09/2023
Vantagens
The ability to get notifications and fix problems before staff even know something is a problem is fantastic, especially when you appear at the door just as someone goes to place a ticket. The Slack integration means we can also keep an eye on certain critical infrastructure, like WiFi and Printers, and get a notification right to our phones. The history log is also really helpful when diagnosing issues that occur sporadically over time, but never when IT is there.
Desvantagens
There are a lot of options, but this also means that there is a steep learning curve to ensure everything is setup correctly.When turning on certain functions, you need to enable it in multiple places, like when I was trying to get the Slack integration working. I had enabled Notifications for certain events, but I hadn't set a trigger for Notifications
Resposta do Paessler
Dear Philip,
Thank you for your feedback! We're happy to hear that PRTG is a time-saving solution for your troubleshooting needs. The ability to proactively address issues and the Slack integration seem to be valuable features for you.
We appreciate your input regarding the learning curve and multiple setup steps, and we'll take this into consideration in our ongoing efforts to improve the user experience.
If you ever need assistance with specific configurations, please don't hesitate to contact our support team.
Your Paessler Team
- Setor: Educação superior
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
PRTG is the best recommendation I can make to my IT colleagues
Avaliado em 22/09/2022
Since I've been using PRTG Enterprise Monitor my work has become much easier, it's a tool that you...
Since I've been using PRTG Enterprise Monitor my work has become much easier, it's a tool that you become addicted to as soon as you start configuring it. I have surprised my superiors when I take quick action due to the immediate alerts that PRTG sends me.
Vantagens
Its simplicity of use and implementation. It does what it has to do. It greatly simplifies the monitoring of large and small networks.
Desvantagens
It could not only monitor, but also be an active part of the devices. Manage them with protocols like SSH, Telnet, RDP from the software.
Razões para escolher o PRTG Enterprise Monitor
The software was not admin friendly. It wasn't that smooth and I got a lot of false positives.Software anterior
WhatsUp GoldRazões para mudar para o PRTG Enterprise Monitor
I felt very comfortable using it from the beginning. I saw many ISPs using it to monitor their business services, which gave me confidence, and I liked their constant updates and innovation of sensors.Resposta do Paessler
Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it.
Cheers,
Paessler AG

- Setor: Telecomunicações
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
the ideal monitoring tool for large IT infrastructures
Avaliado em 19/07/2023
For any IT team it is absolutely clear that the network infrastructure is the backbone of any...
For any IT team it is absolutely clear that the network infrastructure is the backbone of any current company regardless of its size, and based on this, investing in tools that allow monitoring from the macro to the micro all the details of operation, processes and others makes the company feel confident in its deployment of network equipment and the operation of this, PRTG Enterprise Monitor provides all these features with the added bonus of a technical support team that we have received the collaboration of when required.
Vantagens
Our company is distributed in several LATAM countries and all its IT infrastructure is located in various datacenters located in some of its major cities, this topology has required a tool with which to have a global vision but in turn detailed of the different data centers and each of the teams that make it up, in turn, services, protocols and other additional elements that are required for proper operation; the control panel is extremely simplified but at the same time powerful and allows with a few clicks to add new data centers as the network expands and immediately we have the visualization of the elements that are required, this is simplicity and effectiveness of the tool.
Desvantagens
It is clear that PRTG Enterprise Monitor is focused on huge IT infrastructures which have many elements and processes that need to be monitored, this translates notoriously in operating costs since it must be taken into account that the license for these cases depends on the number of sensors required, although looking at it from a preventive point of view will be reflected in the initial ROI as it will allow correcting failures before they cause considerable operating expenses.
- Setor: Automotivo
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
PRTG is a great tool that we use every day, all day.
Avaliado em 23/09/2022
Overall, this product is excellent and don't think I could find any other software so complete.
Overall, this product is excellent and don't think I could find any other software so complete.
Vantagens
PRTG is probably one of the easiest software packages I've ever used. It's highly customizable and easily set up. You can give a device a name and IP address, tell it to auto-discover and it will find all applicable SNMP or WMI items for that device that can be monitored. You can then go through and take things out that you don't need or care about.
Desvantagens
There are some things that are not customizable that I wish were. For example, every time I do a device discovery on a HP switch, I get the port discovered, but also get the RMON port discovered. I do not need both of them. If I delete the RMON port and do a weekly discovery, it picks up the previously deleted RMON ports. I've contacted support about it and the only way to keep that from happening is to pause the RMON sensors so they are not discovered again. I just wish there was a way to modify the auto discovery settings to ignore things, such as the RMON ports, Windows update frequency, etc. that you don't need and don't need the auto-discovery to pick up again. Maybe if there was a list of items that auto discovery looks for and the ability to un-check the box for those items. For switches, I don't need auto discovery to pick up anything else but maybe additional ports that were plugged in since the last auto discovery.
Resposta do Paessler
Dear Scott,
Thanks for sharing your review with us and the community!
Your Paessler Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
I love the PRTG Enterprise Monitor solution.
Avaliado em 23/09/2022
In the past, we spent many hours a week manually checking the status of our infrastructure:...
In the past, we spent many hours a week manually checking the status of our infrastructure: availability, capacity checks, service status, updates, etc.
Now PRTG does it all for us. PRTG is responsible for monitoring the availability of our equipment, services, review capabilities, database availability, etc. Even now we know the hours of greatest demand for our services and the critical hours.
When something in our infrastructure failed, we were aware of it until the client reported it. Now, PRTG takes care of sending us an email notification, telling us what the problem is. This allows us to react even before users are aware of the problem.
Vantagens
I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc.
The ease of use of PRTG is incredible. You can install and configure it in minutes.
The support and documentation of the solution is very good. It even allows you to integrate with other solutions and/or create your own sensors.
Desvantagens
I wish there were more backup monitoring options in addition to VEEAM.
Resposta do Paessler
We're happy that you're happy! Thanks for leaving us a review! Have a look at our PRTG Sensor Hub. Here you can find scripts that extend the monitoring of VEEAM.
Cheers,
Paessler AG
- Setor: Gestão da educação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Covers all the bases for mid-sized corporate infrastructure
Avaliado em 26/09/2022
We are using PRTG to monitor all aspects of our network and server infrastructure. After trialling...
We are using PRTG to monitor all aspects of our network and server infrastructure. After trialling a few products, PRTG was selected several years ago for the extensive feature set at a reasonable cost of ownership.
So far we are completely satisfied with the product. PRTG is right-sized for us without all the features we need. We have integrated PRTG with Grafana to produce extremely user-friendly dashboards for our management and the integration was a breeze.
Vantagens
Ease of use
Balanced cost to features
Detailed dashboards and graphs
Realtime Alerts/notifications
Continuous updates and new sensors/features added regularly
Easy integration with dashboard software (ie. Grafana)
Desvantagens
Heavy use of resources (I do not believe this is a product issue as we are sharing our hardware resource for other admin utilities)
Resposta do Paessler
Dear Ranga,
We're happy that you're happy! Thanks for leaving us a review!
Cheers,
Paessler AG
- Setor: Serviços financeiros
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Perfect for our company
Avaliado em 22/09/2022
It has been great. I have the monitoring dashboard up at all times and it is reliable.
It has been great. I have the monitoring dashboard up at all times and it is reliable.
Vantagens
I like how it was easy to set up and easy to scale. I can set up a typical branch office monitor configuration and literally copy and paste it to set up a different office's monitoring.
I like how customizable the notifications are - what do you want to be alerted on vs not alerted on - how much - alerts sent to who, etc...
Desvantagens
I wish there was some aspect of IPAM or even DDI management. Having some sort of inventory management as well would be nice, maybe in the form of a dynamic subnet scanning and showing what is live on the network without creating a static entry in the list.
Resposta do Paessler
Dear Matthew,
Thanks for sharing your review with us and the community!
Your Paessler Team
- Setor: Internet
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
excellent monitoring software
Avaliado em 22/09/2022
good support, overall you get a fast and in depth response.
good support, overall you get a fast and in depth response.
Vantagens
stable, lots of sensors, being able to use customized sensors, app, reporting, API
Desvantagens
not being able to select a language per user, this is set for the whole configuration.
- Setor: Hospitais e Saúde
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use interface for administrators. Maps are great for presenting to end users.
Avaliado em 22/09/2022
excellent product that is easy enough to use for the average IT engineer or high level technician
excellent product that is easy enough to use for the average IT engineer or high level technician
Vantagens
simple to create monitors and create custom notifications
Desvantagens
initial configuration takes a small learning curve to get up and running
Resposta do Paessler
Dear Justin,
Thank you so much for taking the time to leave us this review! Feel free and have a look at our how-to guides to get the most out of PRTG.
Cheers,
Paessler AG
- Setor: Software
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Motoring world
Avaliado em 22/09/2022
Vantagens
The system is easy to setup; using the auto discovery that help to bring up the most relevant sensors to the device being monitored. The network diagrams gave us great insight when troubleshooting issue and pinpoint where the root is.
It allows us to be always pro active and provide the uptime required by the business without manually carry out the tasks.
Desvantagens
The default parameter could provide some false positive alerts; some adjustment is needed to make alerts more suitable to the company
Resposta do Paessler
Dear Peter,
Thank you for leaving us a review!
Your Paessler Team
- Setor: Automotivo
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easy to setup and use monitoring tool
Avaliado em 22/09/2022
Its good starting point in your monitoring toolset, easy to deploy and manage, intuitive and self...
Its good starting point in your monitoring toolset, easy to deploy and manage, intuitive and self explanatory software
Vantagens
Its very easy to deploy and configure, the software is intuitive and self explanatory
Desvantagens
Some of the stats are not as accurate in the sense that the min sample time is 10sec so not really real-time monitoring. Harder to deploy on remote systems, you need to deploy a remote probe. Their support can certainly improve
Resposta do Paessler
Thanks for sharing your review with us and the community!
Cheers,
Paessler AG
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Network and servers monitoring solutions that's easy to setup and maintain
Avaliado em 22/09/2022
Overall experience is very positive
Overall experience is very positive
Vantagens
Easy to setup and add the devices/sensors if you already have SNMP configured on the devices to be monitored. Auto discovery may offer stuff you weren't thinking to monitor.
Desvantagens
Web GUI may not be user-friendly for some tasks. For example if you can't right click on a sensor and open it in a new tab.
Resposta do Paessler
Dear Karen,
Thank you for leaving us a review! Have a look at our PRTG Desktop. This is an alternative interface that you can use to connect to a PRTG core server or a PRTG Hosted Monitor instance.
Cheers,
Paessler AG
- Setor: Varejistas
- Porte da empresa: 501 - 1 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Unicorns do exist!
Avaliado em 22/09/2022
Vantagens
Not often you can find a package that bundes all your wishes but PRTG does that. The inerface allows quick identification of issues and the alert system is used daily. The commitment to constantly improving the product only make me want it more.
Desvantagens
Deployment poses a challenge with all the sensors and reslly no identifier for some - but the catalog is exanding
Resposta do Paessler
Dear Tim,
Thanks for sharing your review with us and the community! Take a look at our how-to guides to get the most out of PRTG.
Cheers,
Paessler AG
- Setor: Empacotamento e contêineres
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Affordable and Customizable
Avaliado em 28/09/2022
I have been using PRTG for years, and it has always been reliable and easy to use.
I have been using PRTG for years, and it has always been reliable and easy to use.
Vantagens
This software is very reasonably priced, and you can customize the sensors to match the needs of your environment.
Desvantagens
It does take a while to set everything up if you make everything custom, but it is worth it.
Resposta do Paessler
Dear Bethany,
Thank you for leaving us a review! Feel free and have a look at our YouTube channel to get the most out of PRTG.
Cheers,
Paessler AG
- Setor: Mineração e metais
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Monitoring
Avaliado em 22/09/2022
Overall experience has been good, it does what it says and it has been very useful for monitoring...
Overall experience has been good, it does what it says and it has been very useful for monitoring our systems.
Vantagens
Many sensors, easy to setup compared to competitors. Very customizable in alerting and what you can monitor.
Desvantagens
Doesn't scale well once to 10k+ sensors, vendor recommendation against virtualization. Price increasing and licensing scheme.
Resposta do Paessler
Dear Matt,
Thanks for sharing your review with us and the community!
Cheers,
Paessler AG
- Setor: Hospitais e Saúde
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great product - I use it daily
Avaliado em 22/09/2022
Excellent experience from installation through deployment and growth
Excellent experience from installation through deployment and growth
Vantagens
The ease of maintenance, reliability of alerts and ease of monitoring without agents.
Desvantagens
A bit complicated to configure anything except basic alerts. Not much integration with third parties.
Resposta do Paessler
Dear Bill,
Thank you very much for your review!
Cheers,
Paessler AG
- Setor: Gestão da educação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A must use product
Avaliado em 22/09/2022
Vantagens
Total visibility of the IT estate. It's simple, easy to use interface provides a great product which is easy to setup and quick to get going.
Desvantagens
Some of the menus at first glance might not be as intuitive as you would like, but once you understand the concepts it's easy to use.
Resposta do Paessler
Dear Stuart,
Thanks for sharing your review with us and the community!
Your Paessler Team
- Setor: Publicidade e marketing
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
working with PRTG for years!
Avaliado em 22/09/2022
central monitoring, alerting, centralized logging
central monitoring, alerting, centralized logging
Vantagens
PRTG is reliable/fast/intelligent and intuitive to work with
Desvantagens
because PRTG can use/monitor so many different services/protocols etc it can be overwhelming for new users to understand the potential
Resposta do Paessler
Thank you for writing us this review. Have a look at our how-to guides and our YouTube channel to get the most out of PRTG.
Cheers,
Paessler AG
- Setor: Varejistas
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Eagle in the network.
Avaliado em 22/09/2022
Exceptional!
I can't imagine managing a company without it.
Exceptional!
I can't imagine managing a company without it.
Vantagens
The all encompassing monitoring that you can enable for every device on your network.
Desvantagens
the UI wasn't the best to learn but after using it for a bit you become accustomed to it.
Resposta do Paessler
Dear Brian,
We're happy that you're happy! Thanks for leaving us a review!
Cheers,
Paessler AG
- Setor: Imprensa
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Once you try it you never let go
Avaliado em 22/09/2022
We're highly satisfied for over 10 years.
We're highly satisfied for over 10 years.
Vantagens
Adding monitoring sensors with PRTG is super easy. Also: integrating different notification types for different cases is a high value feature.
Desvantagens
The only con at the moment is the mobile view in a browser BUT you can use the app that works like a charm.
Resposta do Paessler
Dear Sascha,
Thank you for leaving us a review!
Cheers,
Paessler AG
- Setor: Gestão da educação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Very Useful
Avaliado em 22/09/2022
We can see when sites are down and are able to monitor the situation.
We can see when sites are down and are able to monitor the situation.
Vantagens
That we can setup a wall to see everything.
Desvantagens
Customization is a little tricky in the beginning
Resposta do Paessler
Dear Charles,
Thank you very much for your review! Feel free and have a look at our YouTube channel where we provide a lot of helpful videos to get the most out of PRTG.
Cheers,
Paessler AG
- Setor: Organização cívica e social
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Good Software, easy to use an low time to start
Avaliado em 22/09/2022
Using it since 5 Years and we plan to use it longer.
Using it since 5 Years and we plan to use it longer.
Vantagens
Easy to Use, big amount of Sensors implemented. Possibility to create own sensors. Quick start possible.
Desvantagens
Mass deployment of similar Sensors to multiple devices could be better.
Resposta do Paessler
Dear Johannes,
Thanks for sharing your review with us and the community!
Cheers,
Paessler AG