Avaliações do COINS

I liked that that software was cloud based and had a user friendly interface.

The data migration was difficult mapping our old structure to the COINs structure. After a few calls with the COINs team though we got it figured out and imported.

The Mobile Technician feature sets us apart from our competition. Giving our technicians the ability to take photos and add notations on equipment issues gives our customers validation to what our technicians see.
The ability to use one system to run our entire business from operations to accounting allows us to function seamlessly. The bulk import and export functions allow us to easily update and manipulate data.

Implementation was challenging, partially due to the flexibility of the software configuration and our users not adapting to new processes.

The best feature in COINS is related to how you can search/view/manage your data within the software. When searching for a specific piece of data you are able to search by many different fields to find what you are looking for, and if you are looking for a range of data you are able to search that way as well with many different fields as the range. In addition to this, you are able to customize how your data is shown to you on almost every page in the software--so it is much like excel in the sense that you can change what columns show and how they are sorted. Both of these are amazing features because typically there is much more restriction within other software that has a base set of searches and only shows information in one way. With COINS you can easily manipulate how you see your data depending on what you need to focus on and you can export any reports or search results quickly and easily to an excel document.

I spend the majority of my time in the accounts payable side of COINS and I do not think that COINS has the best accounting features. When entering invoices, you are taken to screens that only have data entry/matching pages and there is not a feature where you can view the invoice/document while also entering information--you can only add the invoice document as an attachment and to be able to see it you have to navigate to another page. I have worked with accounting software that allows you to automatically upload invoices to the software and then work through entering/coding them while the invoice shows on the same screen. With COINS, I have had to figure out a different way outside of the software to sort through my invoices and attach them as I go along.

Software most fully addressed our numerous business needs as a complete ERP system and has a high degree of available customization.

Some areas of the software were newly developed and a bit clunky when we started, and the customization increases our QA load. However, great strides have been made in both areas.

I like the amount of data that the software can process and report. In payroll, I especially like that you can make an effective date for all payroll item changes and union rate changes. It makes payroll preparation that much easier during tax or union rate changes. Coins is also easy to use overall and helps us manage our jobs from forecasting to tracking actual job costs. Mobile tech is another great feature that makes it easier for our service department. And finally the support that we receive from the Coins help desk is usually timely and thorough, they are usually very knowledgeable and eager to help and assist us to correct any problems that we have.

I think the least thing I like about the software is I would like the ability to be able to create my own reports without having to go through the process of having Coins create one for me. So a little more flexibility with generating reports would be awesome. I also do not believe that we should have to pay to have a report made or modified, that we are paying the bi-annual license fees and have already paid for the program itself. I just don't think it should be a separate charge.

While we are still relatively new to COINS, our initial wins have been with the Service Management (SM) and Crew Daily Reports (CDR). COINS SM has allowed our service team to step away from an outdated, manual, paper-intensive process to a fully integrated, paperless, mobile supported process. As a result SM has allowed us to more effectively service our customers. On the project side, CDR has connected our field and office teams with a mobile real-time data collection solution that replaced a third party time collection platform.

COINS is extremely flexible and at times can require a lot of initial setup, but the work is worth the effort.

Browser-based and runs on-premise or in the cloud. Very configurable. Runs on open-source Linux software. Covers most all our ERP requirements. Native iOS applications for service management and construction and CRM. Active and ongoing development of the product.

A small learning curve for first-time users.

The project management portion is great. Very easy to use for our project managers. It has helped tremendously in managing our jobs. Also, the support team is VERY good. Usually very quick and to the point helpful answers

Upgrading can be a slight problem when you are not totally familiar with the product. This gets easier with usage though.

What I like the most about COINS is the ability for our project manager's to see progress on their jobs. COINS allow the project managers to manage their cost on each project, which in turn makes a more profitable job.

COINS provides several useful reports, but setting up the reports take more time than I like to spend on designing a report.

The latest version COINS is very adaptable, it can handle changes to business process, last minute customer reporting requirements.

Since it is so customizable, implement can take while.

COINS is constantly working to provide the best and most relevant software for the construction industry. They do this by collaborating with their clients and not by blindly making decisions behind the scenes. The product is robust from back office accounting and payroll to job performance/management and business intelligence.

The Health & Safety module leaves a lot to be desired. It is not at all user friendly to set up, rigid to maintain and frustrating to use.

COINS workflow invoice approval process, submitting time payroll time, job cost change orders.

The number of clicks to open a image or find data in the system.

It is construction-focused and helps meet the needs of what we do every day. Job information is always at our fingertips.

International functionality is difficult.

COINS has a convenient web platform with user friendly interfaces. Access to a wide variety of project data has been made easy.

Product is updated often, which is a pro & con. Some testing involved, but normally worth it for the enhancements.

The bulk, concurrent, and multi update functions allow me to maintain our information quickly and efficiently. COINS OA has very powerful reporting and analysis tools along with tons of options to view your information so you can see it however you'd like.

It's not that intuitive. Even with training from COINS, you have to dedicate some serious time to learning this software.

COINS OA is very comprehensive; as well as addressing backoffice needs, it has allowed us to expand our reach (data collection, reporting, etc.) to remote users. In addition, it more broadly addresses the needs of our operational units.

Development is always forward looking. While this is not necessarily a bad thing, there could be more focus on versions that customers are using to run their business on a daily basis.

COINs system for a does work for our company. The ease to run reports for things such as Jobs, AP & Employee Services is very user friendly. The test environment is very helpful especially when it is time to upgrade system. I have use other ERP systems in the past..... compare to other systems COINS is very effective.

The COINS Documentation needs to be update. I have tried to use it when I had questions and the info is either missing or is not update.

Ease of use.
Relatively simple set-up
Customizable user configuration

during year 1 of the OA install we still run into misc. and unexpected bugs in reporting and/or functionality

I like that you can configure the system for the most part to the needs of your own business and the payroll module which really cuts the time it takes to process payroll.

My biggest issue is the frequency that updates are required as that requires quite a bit of testing for the end user.

Reporting (especially ability to schedule reports), integrated with CRM and had the ability to upgrade to customize our subcontracts and purchase orders.

Took a year or so to feel at ease using. Steep learning curve.

The modules of COINS are very integrated with each other and the software is very reliable.

The COINS interface can cause some initial confusion for new users but they quickly adapt.

COINS had a thorough understanding of the construction industry and the product reflects it

COINS has excellent technical support - tickets logged are resolved quickly

Occasionally sluggish, likely due to a big increase in our number of users.

Has the functionality for reporting and data storage that works well in a business and construction based environment.
Nice design with good accessibility.
Unix based softwares are fast and reliable.

Can be difficult to understand and the documentation isn't the most well detailed for the type of software.
Support can be lacking in certain areas.

COINS provides the best capability for multiple big construction projects management, easy on planning and budgeting of complex Construction and Engineering projects.

Financial and project resources management is quite easy on this tool and its the easiest platform to manage workflow and the best scheduling system.

COINS is the most used and excellent for big Construction and Engineering project cost management but the technical help can improved.

Highly configurable system allows our multiple companies with various lines of business to function in their own respective way. It is Fully Web-Based and takes advantage of canned API and Webservices to connect to other software’s that we utilize.

As it is a highly configurable system, there is an initial learning curve that takes time to understand and learn, though worth it once learned.