Goldie

Agendador de compromissos para especialistas em beleza e fitness

Classificação geral

4,7 /5
(846)
Relação qualidade/preço
4,7/5
Recursos
4,6/5
Praticidade
4,8/5
Suporte ao cliente
4,8/5

97%
dos usuários recomendam este app
Classificar por

846 avaliações

Brenda
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Helpful

Avaliado em 18/09/2019

Scheduling appointments is a good majority of my day and the easy to use app is very useful and the...

Scheduling appointments is a good majority of my day and the easy to use app is very useful and the reminding clients of appointments is the best as to avoid loss of time with no shows.

Vantagens

This is a very easy to use software for scheduling appointments and reminders. Makes my job very easy.

Desvantagens

I don't have any real cons but possibly in the text put what the appointment is regarding such as location of appointment

Todd
Classificação geral
  • Setor: Mobiliário
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy to navigate

Avaliado em 17/08/2023

Vantagens

It’s super easy to use and the sync from my phone to iPad is nice.

Desvantagens

There isn’t a place to save an address under client details. You have to click on a past appointment to see their address.

Nyomi
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Unimpressed

Avaliado em 15/11/2020

I have asked for a different support member, As I am not impressed with [SENSITIVE CONTENT HIDDEN]...

I have asked for a different support member, As I am not impressed with [SENSITIVE CONTENT HIDDEN] and his actions to remove payment details of his own accord. I am yet to have ANY help with ANY of the problems which need to be sorted. I thought I liked Appointfix and its ease of use. However right as we speak, we are testing other applications.

Vantagens

I liked how user friendly Appointfix was. I liked how it prompted the address, while filling in (a feature which has since been removed), the support team were helpful (yet did put in place what they said they were working on, being an address tab under a customer details )
The messages were sent from number and I could approve the messages.

Desvantagens

The support team, well just [SENSITIVE CONTENT HIDDEN], who is condescending when I asked to have the text messages go back to the premium service with myself approving them. Questioning the tablets I use are able to send text, pointing out they are automated and I can change the out going message.
The fact from 1st Nov 2020 we have send 176 text messages and being told we have used all 500 aloud text. This maybe due to a fault of the system sending 3 reminders to one client. Whcih we have had multiple reports from clients. Again a fault I have brought up with [SENSITIVE CONTENT HIDDEN] and support team, yet to receive a reply along with attached photo. Good customer service

Linette
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Worth it

Avaliado em 29/08/2023

Great

Great

Vantagens

Calendar and reminders and overal easy to use

Desvantagens

I wish I can link my zettle or paypal to it. Keep inventory quantities

Shannon
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing product

Avaliado em 23/08/2023

My overall experience has been really good. I think this has elevated my business. I am very...

My overall experience has been really good. I think this has elevated my business. I am very organized. I’m able to easily see openings so I can schedule. My 10 year olds can manage my schedule for me that’s how easy it is to use.

Vantagens

I like that I have everything at my finger tips. Easily accessible and manageable. It’s very user friendly too. I’m able to block time off and have process time to book other client in between.

Desvantagens

I wish I could include my children’s schedule in my calendar (personal event) but not have it take the time out of my calendar for online booking times. I need my schedule to reflect everything I need to know in my life but not that I necessarily would take time off to do. I.e. my children’s sport schedule.

Mayra
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

From a Lash Artist

Avaliado em 23/08/2023

Super organized & effortless using

Super organized & effortless using

Vantagens

the automated message sending & the fact that I can accept & decline appointments.

Desvantagens

That I can not customize my appointment times

Nallely
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Goldie is amazing!

Avaliado em 21/08/2023

I like a Goldie. I wish there was a cheaper option as I feel it’s overpriced. And it’s a big leap...

I like a Goldie. I wish there was a cheaper option as I feel it’s overpriced. And it’s a big leap to go from basic to pro. And sometimes there’s a lot of issues that need to be fixed and there is constant updates.

Vantagens

I love the appointments feature. I love how easy it is to navigate our booking website. I love the color schemes and how we can choose what best fits our aesthetic.

Desvantagens

What I like least about Goldie is I wish there was more customizations available for our scheduling. I wish that there were more options in regards to appointments available. For example if I’m normally not open Sundays but I open up a slot, have only that Sunday available to be booked.

Renee
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Review

Avaliado em 17/08/2023

Overall, very good.

Overall, very good.

Vantagens

Goldie is easy to use, even for those not tech savvy. The design is simplistic and minimalistic, which is fantastic. Customer Service is very responsive and polite.

Desvantagens

I really need to be able to pick and choose who is able to book online. I am not accepting new clients, but I can't enforce that since they are able to book themselves online, even though my main page states I am not taking new clients. I hope this feature changes in the future!

Lindsey
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great software!

Avaliado em 23/08/2023

Vantagens

Goldie makes it easy to keep record of clients, book appointments, maintain a schedule, and send appointment reminders. My no-show appointment rate is virtually zero thanks to Goldie's customizable appointment reminders l.

Desvantagens

It would be nice to have sub-customers within a customer. For example in dog grooming, my customer is the human but I schedule the person's various dogs under that person.

Alina
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Review

Avaliado em 23/08/2023

Vantagens

It's easy to use, I like the color coded options. I like the auto reminder feature.

Desvantagens

Sometimes I use it to block a time or set up a reminder to myself. I don't know if there is a feature to do it without having to create a "block" contact, but it forces me to input a phone number. I end up putting in my own number, but I guess if possible it'd be nice to have that be optional. That's really it though, overall it's a nice app.

Christifer
Classificação geral
  • Setor: Artes cênicas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Appointfix was our first game changer

Avaliado em 02/05/2022

My business flat-out wouldn’t have grown as fast as it has if I had continued doing manual...

My business flat-out wouldn’t have grown as fast as it has if I had continued doing manual scheduling/using generic calendar scheduling. Appointfix changed the game for us.

Vantagens

The ease-of-use of this software has really allowed me and my team to focus on growing our business without fear of any of our students falling through the cracks

Desvantagens

The only 2 things that I don’t enjoy about this service are :

1) that there is no desktop version (yet.) Using only a mobile version of this app means our team has to constantly have our phones with us, and as a team of performing artists, that really gets in the way. A desktop version would be far more professional

And

2) customer service is a little difficult to get in touch with on the rare occasion that they are needed to assist with an issue. (When they do get in touch, they are incredibly helpful, however)

Alternativas consideradas

Mindbody

Razões para mudar para o Goldie

Accessibility for a small, growing business. It felt like Appointfix was fairly new back then, and I wanted something that was likely to grow as my business grew.
Kelly
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The best appointment app I’ve used

Avaliado em 04/12/2020

I have been really happy and should I need to upgrade to a multi appointment system for more...

I have been really happy and should I need to upgrade to a multi appointment system for more employees, I will just upgrade - I won’t even look elsewhere for other appointment apps - this one does everything I need.

Vantagens

I have a lot of positive comments about this app.

It works! It’s easy to use, it’s not un-necessarily over complicated. Navigation through the app functions is easy to work out. I LOVE the text messaging marketing/appointment reminder functions - I have set up a custom reminder to send to update my clients about the clinic Covid policies, which has been great.

If I’ve ever had a query using the software after a new update, the team have been so quick to respond.

Desvantagens

On the package I have, I can only login to the app on one device at a time which is not ideal.

Katy
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Fantastic and easy to use!

Avaliado em 08/03/2022

It cuts my time in half having to reply to lots of messages being able to send them the online...

It cuts my time in half having to reply to lots of messages being able to send them the online booking link. Every time there is a problem i get a response within 12 hours!!! I am extremely happy with the customer service.

Vantagens

It is extremely straight forward for not only the owner but for the customer too! We love how it can be colour coded & everything is available to see such as price & time it will take. Text reminders are also a HUGE win. I love & my customers love.

Desvantagens

I would like a deposit/booking fee option to be added. However i know this is something you are considering.
It would also be useful to take card details so we can charge if there is a no show.

Alternativas consideradas

Fresha

Razões para mudar para o Goldie

Much simpler as the user to set up. Also was more reasonable priced!
Lisa
Classificação geral
  • Setor: Serviços a indivíduos e famílias
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Easy to use

Avaliado em 02/05/2022

I don't have to send reminders or call clients. It's a win win situation.

I don't have to send reminders or call clients. It's a win win situation.

Vantagens

It's so easy to use. Make or break an appointment is the best. The reminders for the clients are sent automatically so you have less no shows and cancellations. This is the best program ever!

Desvantagens

Sometime the reminders are not sent. That goofs my clients up.

Beccy
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Life made easier

Avaliado em 04/04/2022

Vantagens

I love appointfix for many reasons, it's easy to use with many benefits from reminding customers, eliminating missed appointments to being able to create financial reports for the financial year end!

Desvantagens

There is a small issue with Facebook and the booking online connecting but I suspect the fault lies more with Facebook rather than Appointfix

Chantal
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Don't change what ain't broke! Just keep on improving!

Avaliado em 04/04/2022

Really no qualms since using the app. Really a great app

Really no qualms since using the app. Really a great app

Vantagens

I really appreciate the Customisable sms messages

Desvantagens

It would be nice to be able to select which features one would like to use then pay for that specific package you've selected. Especially for smaller businesses or loner like myself

Bobbie
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Perfect App for any stylist of nail tech

Avaliado em 20/09/2019

Support is very fast at responding to and questions I may have and very helpful. ALL of my clients...

Support is very fast at responding to and questions I may have and very helpful. ALL of my clients love that they get multiple reminders and it has kept me from having no show appointments.

Vantagens

I love that it is easy to use, I can see my whole weekly view, that it syncs with my Google calendar and most favorite part that it sends reminders to my clients.

Desvantagens

That clients can not book online them self's.

Timothy
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

What I really like about Appointfix

Avaliado em 19/11/2019

I like being able to manage communication about appointments so quickly and easily.

I like being able to manage communication about appointments so quickly and easily.

Vantagens

I will not go into the standard features of the software which are great, because you can read about them elsewhere. I will just mention that when I used to send out reminder texts the traditional way, there was always a chance a could get the time wrong and really mess things up. There is zero chance of this happening. I really like sending out the reminders so quickly but it still looks like a personally written message rather than a corporation style reminder. I also like there are many different messages I can send out, so valuable in the middle of the day when I am busy but need to get certain information out to new clients who have just been booked into the appointment calendar.

Desvantagens

I have the schedule set up for hourly appointments so that the entire day will fit on my phone screen. However, setting up appointments that are on the half hour takes a few more screen gestures. I also wish the program had a "go to today" button.

Toula
Classificação geral
  • Setor: Redação e edição de texto
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Highly recommend

Avaliado em 09/12/2020

Vantagens

Im a cosmetic tattooist and I was introduced to Appointfix over 1 year ago and can honestly say I have never looked back. It’s made my life so much easier to have my client database, my appointments, client history, the ability to generate revenue reports and have the option to send mass marketing messages to my clients all in the one app.
Apart from the fact that I cannot recommend Appointfix enough, the customer support/service I have received is exceptional.

Desvantagens

The only thing I think I would like to see in the future is to be able to use this software on my P.C and have the option to send marketing material via email.

Alternativas consideradas

Fresha
Ashlie
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

The Best App for Self employed salon professional

Avaliado em 02/12/2021

my biggest solve is having clients know the cost before they arrive, it customizable and sends you...

my biggest solve is having clients know the cost before they arrive, it customizable and sends you reminders too.

Vantagens

I absolutely love the customization of the messages. The fact that I can add in my prices to my reminder message is a life saver. My clients are no longer surprised by the cost and are prepared. integration was simple since it was based on my existing contacts.

Desvantagens

The only negative I have about it is it uses your own phone number. I would recommend having a second line for this and your clientele so your personal life and work life don't overlap. if this had its own server i think it would then be perfect.

John
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Perfection.

Avaliado em 14/10/2020

In a simple phrase. Life saver.
Please, if you run a business that needs a calendar for customer...

In a simple phrase. Life saver.
Please, if you run a business that needs a calendar for customer appointments, this is is.
It’s worth every penny of the tiny price tag.

Vantagens

The automated text messaging and online booking are my highlights. They both save me time reminding customers about appointments and time spent booking customers in. Time = money. I now have a more efficient calendar, significantly less no shows and more time to earn money or be at home with the kids.
This product is, simply put, PERFECT.

Desvantagens

The only con is the lack of managing more than one member of staff at a time, so people can’t “double book” the calendar where it would/should be possible. But, the fabulous customer service from the app team have said this is to be implemented very soon, by the end of this year.
So there aren't really any Cons, if you want something adding, email them and they’ll get it added.

Sam
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Saves me time and money

Avaliado em 29/11/2020

Very positive. The app works without issue, updates of improved features are ongoing and support is...

Very positive. The app works without issue, updates of improved features are ongoing and support is fast and helpful.

Vantagens

At a glance I can see exactly what appointments I have and for what services. So no more double booking or empty spaces.
Automatic booking confirmations and reminders have made costly missed appointments a distant memory.
I have access to it everywhere I go, I made appointments for appointments for clients while out walking the dogs so I don't have to rely on my memory to call them back later.

Desvantagens

I would like to be able to set 2 (or) more columns for each day and be able to allocate appointments to specific columns. (One appointment diary for both dog groomers)

Nige
Classificação geral
  • Setor: Formação profissional e coaching
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A money saver / earner

Avaliado em 01/06/2020

I've known and used Appointfix since early days, and indeed benefitted greatly from a free for life...

I've known and used Appointfix since early days, and indeed benefitted greatly from a free for life upgrade to Premium. This does not affect my review however, as if the product was defective I would've moved on a long time ago. What started as a very handy tool to manage a busy calendar has become much more of a CSM app and I probably don't use 70% of its features.

One thing remains the same though; Appointfix has cut my no shows to less than 1% - from around 15% - from the very first use. Combine that with great customer service and you have an invaluable product.

Vantagens

Seemless integration with Google ensures I can send reminder messages to clients anytime. Customisable messages mean I get my info out to them in their preferred format. There is then a permanent record of communication.

Desvantagens

If anything, it sometimes feels as though it's got more complicated as it's grown - nothing new there of course.

Diane
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Recent tech support

Avaliado em 17/12/2020

My overall experience has been a positive one.

My overall experience has been a positive one.

Vantagens

It's pretty easy and fast to set up and use. Whenever I have had an issue, Tech Support is quick to reply with a solution and they continue to work with me until the issue is resolved.

Desvantagens

Sometimes when I "send" a reminder, it doesn't "send" like it usually does and I have to try a different way to get the reminders out. My clients now depend on the reminders. But again, if the issue doesn't resolve by itself, Tech Support has been very helpful and I appreciate that. I understand that any software program can have problems once in a while and with the last issue I called tech support about was actually because I changed phones and [SENSITIVE CONTENT HIDDEN] did not stop working on the problem I was having until he discovered the problem and provided the solution.

Skye
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best scheduling app

Avaliado em 25/02/2021

Overall happy

Overall happy

Vantagens

I love that I can add my events and appointments in the one place., the colours and columns make it all so easy to keep track of everything.. so easy to add appointments and everything is automatically done., all you have to do is select the client and it will rebook for procedure from memory, confirm the appointment and also remind the client.
I don’t even use my calendar to add personal events anymore

Desvantagens

I can’t think of anything that I don’t like

Alternativas consideradas

Fresha

Razões para escolher o Goldie

I like that this software send automated text messages

Razões para mudar para o Goldie

Easy to use. Cheap. I like the colours :)