SAP Concur

4,3 (2 161)
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Viagens, despesas e faturas automatizadas e sob controle

Classificação geral

4,3 /5
(2 161)
Relação qualidade/preço
4,1/5
Recursos
4,2/5
Praticidade
4,0/5
Suporte ao cliente
4,1/5

86%
dos usuários recomendam este app
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2161 avaliações

Priscila
Classificação geral
  • Setor: Construção
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Experiência com SAP Concur

Avaliado em 27/11/2022

Vantagens

O legal do Concur é poder personalizar seu relatório de despesas, poder agrupar ou não as despesas, é fácil encontrar aa classificações de despesas também.

Desvantagens

Pelo app do concur é mais difícil ver o escalonamento de aprovações das despesas (histórico do relatório) e é mais lento a inserção dos recibos.

Steffan
Steffan
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Efficient Expense and Travel Management

Avaliado em 23/11/2023

SAP Concur simplifies expense reporting with its robust reporting tools. I do feel however that the...

SAP Concur simplifies expense reporting with its robust reporting tools. I do feel however that the user interface needs a real uplift - comparing it to other products i have used it really is not as intuative.

Vantagens

When onboarding new customers SAP Concur has a seamless integration of expense and travel management. The platform is convenient and accessible and has a wide range of features.

Desvantagens

The user interface is somewhat complex to use. The desktop version is not as intutative as similar products. Concur risks falling behind its competitors.

Aaron
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Love Concur as an End User

Avaliado em 19/08/2024

I think concur does a very good job for our organization! There are a few minor headaches with the...

I think concur does a very good job for our organization! There are a few minor headaches with the software, but all in all, it has been a great product to manage our company cards and provide the proper checks and balances needed in our organization!

Vantagens

Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!

Desvantagens

Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!

Nicole
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 10 000+ funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Good Platform

Avaliado em 05/01/2025

Really good. Easy to use and consistent.

Really good. Easy to use and consistent.

Vantagens

User Interface was straight forward, easy to use.

Desvantagens

UI was a bit outdated but still functional

Enrique
Enrique
Classificação geral
  • Setor: Construção
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Good luck trying to get support

Avaliado em 09/11/2023

Generally positive experience during the sales process, in implementation, and while an active...

Generally positive experience during the sales process, in implementation, and while an active customer/user. Absolutely awful experience post-disconnect, which would keep me from ever considering SAP Concur as a partner again in the future. Unfortunately can't recommend SAP Concur for expense reporting.

Vantagens

SAP Concur has long been the industry standard for expense reporting and travel management, and so it was the natural choice when we were looking for a new expense platform several years ago. The sales process was straightforward (no negotiation or haggling needed as their price is their price), and implementation was planned and handled well by the assigned Concur team and our internal resources. Adequate training was provided for both administrators and end-users, so rollout and adoption of the new platform was pretty seamless. User experience was generally positive even if the platform was somewhat dated and not as user-friendly as competing options.

Desvantagens

Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing. Concur ended up disconnecting our site prior to making the download available, making it impossible for us to get to this critical data. We had to jump through countless hoops to get our site reactivated, download all the data, and then request another disconnect. In total, this debacle lasted almost five months. Could all have been avoided if the customer success team had communicated, responded to inquiries, and simply followed what I have to believe are well-documented Concur procedures for assisting clients through the disconnect process.

Felix
Classificação geral
  • Setor: Software
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

All inclusive solution for analyzing spending trends and forecasting budgets.

Avaliado em 02/12/2024

Great communication platform with teams, clients, customers and more in one place by chat, email...

Great communication platform with teams, clients, customers and more in one place by chat, email or phone. Best solution.

Vantagens

Every payments transactions is captured in expenses reports automatically making it easy to manage expenses, vendors and invoices. Also, approval can be done with a single click with a clear view of all expenses submitted for reimbursement.

Desvantagens

In the event when errors occurs, it is very difficult to correct them without involving the administrator. This is the biggest challenge I have experienced.

Avaliador Verificado
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

SAP concur, a must have for expenses management fairly

Avaliado em 29/03/2024

Vantagens

1. Excellent interface for end user
2. Quick action
3. Can upload large files
4. Very secure

Desvantagens

1. App is not very user friendly
2. Needs authentication even for remembered devices
3. Can’t change approvers specially when he/she is OOO

Kasey
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 1.0 /10

Inconsistent and unreliable

Avaliado em 16/09/2024

If I can’t trust the system, why use it at all

If I can’t trust the system, why use it at all

Vantagens

The idea that it’ll track my mileage for the purpose of making my work life easier

Desvantagens

It’s just an idea because it has been extremely unreliable, deletes data and will stop tracking without notification which is the overall purpose.

emma
Classificação geral
  • Setor: Emprego e contratação
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

great for expensies

Avaliado em 13/01/2025

great and easy to use service overall one of the better services

great and easy to use service overall one of the better services

Vantagens

really easy to use and uploading recepits

Desvantagens

mob app could be a little more user friendly

DONNA
Classificação geral
  • Setor: Construção
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Sap Concur Review

Avaliado em 13/01/2025

over all a very positive experience. I once had to change my flight last minute and the customer...

over all a very positive experience. I once had to change my flight last minute and the customer service was very helpful

Vantagens

one place to book a trip and submit receipts

Desvantagens

a little difficult to use but most likely user error lol

Nikki
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51 - 200 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Intuitive Design

Avaliado em 05/02/2025

Experience has been great. I don’t use it often but appreciate it when I do.

Experience has been great. I don’t use it often but appreciate it when I do.

Vantagens

Concur’s intuitive format is easy to navigate.

Desvantagens

Nothing at all; it’s extremely user friendly.

Lorna
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Good solid expense and travel application

Avaliado em 15/05/2024

Moving from an excel based, far more manual process this has been a welcomed change.

Moving from an excel based, far more manual process this has been a welcomed change.

Vantagens

The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas.
Support is readily available, always responsive and prompt in resolving any issues.
It is quite straightforward to use as an end user, most team members pick it up quite quickly.

Desvantagens

I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access.
Search facility as an admin only allows to search on first name or surname, not both names.
The inability as an admin to easily move a 'group' of users to a new approver

Abiodun
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SAP Concur: A Must Have AP/AR Automation Tool

Avaliado em 28/07/2024

Vantagens

SAP Concur has a mobile application that enables me to carry out accounting processes on the go for 24/7.

Desvantagens

SAP Concur streamlines all my accounting processes - I can’t complain of anything.

Victor James
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

My Overall Overview of SAP Concur

Avaliado em 03/09/2024

Vantagens

SAP Concur automates repetitive accounting processes which enables me to save time. Matching POS, receivables and invoices detects errors rapidly.

Desvantagens

Mobile application lack some capabilities available on cloud-based application.

Jane
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Expense Manager in Real Estate Industry

Avaliado em 14/07/2024

Real-time reporting on expenses is the main benefit that I gain.

Real-time reporting on expenses is the main benefit that I gain.

Vantagens

SAP Concur eradicate fraud by managing travel and spend expenses automatically.

Desvantagens

SAP Concur has not yet posed any challenge in my line of duty.

ERIN
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Concur for Sales Expenses

Avaliado em 16/02/2024

It's reliable and I don't mind using it, although I prefer the streamlined utility of some newer...

It's reliable and I don't mind using it, although I prefer the streamlined utility of some newer platforms for expense reporting.

Vantagens

I liked the ability to itemize hotel charges in detail. Made it easier than worrying about splitting off personal charges to a separate non-business card. Can mark some itemized charges as personal so they don't get filed for reimbursement while all the others get claimed.

Desvantagens

Overall it's a little cumbersome and the app seems outdated. It's bulky and more complicated to navigate than it needs to be.

Wendy
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SAP Concur: A Must Have Online Accounting Software

Avaliado em 30/09/2024

Vantagens

SAP Concur gives me the ability to carry out accounting tasks automatically from anywhere over the mobile iOS application.

Desvantagens

The then issues which I was experiencing on my mobile app were rectified by the vendor success team early this year.

Ryan
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

SAP Concur takes the chore out of tracking expenses

Avaliado em 10/06/2024

Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for...

Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for an expense tracking system.

Vantagens

I like how easy SAP Concur integrates into my everyday life. I do not have to think about it for expenses. Take a picture of the receipt, create the expense and submit at the end of the month. No more piles of receipts.

Desvantagens

Since I work primarily from my mobile devise some of the little thumb nails of the receipt images are a bit small and can be hard to see.

Samuel
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SAP Good Expenses Software

Avaliado em 04/09/2024

Generally really good, been using it for multiple years and had little issue

Generally really good, been using it for multiple years and had little issue

Vantagens

Useful tool for expenses within a large organisation. It allows for a two tier check with managers and notes to be left on.

Desvantagens

With the claiming of VAT fuel it can struggle to fully understand if you have claimed back enough over multiple receipts. It often wants it to be done over just one.

Tayo
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Online Accounting Software that I Highly Trust

Avaliado em 19/09/2024

Vantagens

SAP Concur has a mobile application which allows me to track and manage expenses in real-time which eradicate fraud.

Desvantagens

SAP Concur is not available on App store but I was able to download from SAP website.

Rachel
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

What I Know About SAP Concur

Avaliado em 01/10/2024

Matching payments enables me to detect discrepancies before paying vendors.

Matching payments enables me to detect discrepancies before paying vendors.

Vantagens

I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud.

Desvantagens

I only dislike that SAP Concur lack robust capabilities for global enterprise expense management.

Urgan
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

SAP Concur Review

Avaliado em 23/09/2024

Vantagens

It connects to other delivery platform so when I order or ride something, the receipt automatically gets updated. You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance with internal policies.

Desvantagens

SAP Concur's interface to be cluttered or not as intuitive as other expense management tools. Limitations in customizing the platform to meet specific company needs or workflows without the help of technical support.

Andrew
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Concur is fun to use

Avaliado em 26/05/2024

I have always been able to process my expensive effortlessly using concur

I have always been able to process my expensive effortlessly using concur

Vantagens

ease of use and flexibility. It allows for quick processing

Desvantagens

I like it all . There is nothing I do not like?

DEANNA
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

SAP CONCUR

Avaliado em 27/03/2024

My over all experience with SAP Concur have been awesome and will continue to use this product.

My over all experience with SAP Concur have been awesome and will continue to use this product.

Vantagens

What I like most about SAP Concur that is user friendly, and I would recommend this product to customers/vendors.

Desvantagens

I do not have any dislike regarding SAP concur at this time.

Elizabeth
Elizabeth
Classificação geral
  • Setor: Plástico
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

user friendly

Avaliado em 11/12/2023

It is a fairly simple application to use, it is not complicated and it does not have many options...

It is a fairly simple application to use, it is not complicated and it does not have many options so it does not take you much time to make an expense.

Vantagens

When you travel it is super easy to lose bills or track your mileage, the mobile application makes it easy to perform these tasks.

Desvantagens

As for the mileage, for some reason, when you drive for many hours, you lose mobility or do not identify the starting point well.