Salesforce Marketing Cloud

Destaque-se na caixa de entrada do cliente

Classificação geral

4,1 /5
(367)
Relação qualidade/preço
3,7/5
Recursos
4,2/5
Praticidade
3,7/5
Suporte ao cliente
3,8/5

81%
dos usuários recomendam este app
Classificar por

367 avaliações

Rafael
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Ferramenta completa para Automação de Marketing

Avaliado em 20/01/2023

Em todos os clientes que já implantamos, houve ganho exponencial de ROI e automação de processos internos dos clientes. Conseguimos aumentar significativamente a quantidade de campanhas geridas pelo time de marketing, através da automação de processos dentro da ferramenta.

Vantagens

Você encontra tudo o que precisa para integrar e automatizar campanhas de marketing

Desvantagens

Há uma dificuldade em aprender a trabalhar com a ferramenta, quando se compara com outras ferramentas de mercado. Há a sensação de outras ferramentas serem mais "fáceis" de trabalhar e configurar.

Alternativas consideradas

HubSpot Marketing Hub

Razões para mudar para o Salesforce Marketing Cloud

Pela quantidade de integrações possíveis e automações disponíveis dentro da plataforma
Alanis
Classificação geral
  • Setor: Artes cênicas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

ótimo para gerenciamento

Avaliado em 26/03/2023

Vantagens

Fácil de usar, fácil instalação, excelente meios para usar.

Desvantagens

Custo benefício um pouco mais altos que o normal, mas em geral, é bom.

Nick
Classificação geral
  • Setor: Software
  • Porte da empresa: 11 - 50 funcionários
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Salesforce is Still King of the Hill, even in Marketing

Avaliado em 01/10/2015

Salesforce is the central repository for our business. All of our user activities like signups, payment history, the apps they have used and when, our marketing communications, our presentation collateral, and our customer support....all lie within the Salesforce cloud. It is the key to our customer facing business, and the Marketing Cloud is just one more piece to the puzzle.

Vantagens

Marketing Automation is hugely important to any business looking to scale their user base. SFDC's Marketing Cloud allows all communications that go to customers to be tracked, seamlessly within your overall SFDC instance. Campaigns to different groups are a cinch to setup. They have a nice, graphic UI for overall management, much better than the core SFDC stuff, for sure. Overall, this is a great tool to add to your company toolkit.

Desvantagens

Maybe I am in the minority, but just about anything in Salesforce takes a little bit more time to learn than it seems like it should. Their UI is a touch clunky, and it certainly could use more design.

Avaliador Verificado
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Marketing in one platform

Avaliado em 07/12/2022

Vantagens

I liked that this is integrated within the SFDC CRM and i do not have to use a separate platform for managing leads and opportunities with sending email marketing and outreach.

Desvantagens

i do not have anything i dislike so far, we constantly use this feature

Avaliador Verificado
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

A huge waste of time

Avaliado em 24/04/2020

Working with the support team is extremely painful. We spent hours over multiple weeks showing them our issues over video. Their premium support resources often couldn't figure out how to resolve our issues. It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.

Vantagens

I don't like anything about this software.

Desvantagens

The integration with Salesforce is WAY oversold in the marketing materials. Moving data back and forth between the two products is extremely finicky and prone to breaking. Expect lots of duplication of data and lists that will invariably be out of sync. Managing email opt out lists with two systems of record from the same company is a CAN-SPAM nightmare. The integration's administrative tools can't be accessed in lightning. The customer facing unsubscribe and profile management pages look like shit and can't be branded or customized. They are so old, they still provide customers a warning about using HTML emails with AOL. Your Salesforce users will see email sends and interactions in contact records for some but not all emails sent via marketing cloud. If you try to send to a campaign or report from Salesforce, email personalization won't work. Same thing for transactional emails. You will have to send every single piece of personalization data in the API call to marketing cloud, because MC won't be able to find it on its own, even though it has a list of all these attributes and is supposedly syncing with Salesforce. There is single sign on, but only by request, and provisioning of accounts is not supported. Journeys will break the minute you make the slightest change to them. Trying to split journeys based on Salesforce attributes often just doesn't work. Because it's Salesforce, anything you would actually want to do with this software comes at an additional cost.

Alternativas consideradas

HubSpot Marketing Hub, ActiveCampaign, SendGrid e Mailchimp

Razões para mudar para o Salesforce Marketing Cloud

We chose MC over other tools because we were sold a native, deep integration with Salesforce. What we received was hacked together and barely functional. We can't wait to switch to another platform, even though it will result in a lot of rework on our end.
Madhusudan
Classificação geral
  • Setor: Software
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The best marketing tool for integrating Salesforce CRM

Avaliado em 24/02/2023

With the help of the powerful CRM SalesForce, corporate firms can use account and customer information to enhance customer relationships, boost marketing and sales, and extract business data. The integration with SF is seamless and fluid. Automations that are both clever and unique are possible.

Vantagens

Awestruck by the platform. My marketing campaigns were set up and customised without much difficulty because to the user interface's excellent usability and intuitiveness. Particularly helpful has been my ability to divide up my audience into several groups and tailor the content for each one. The Salesforce CRM connectivity is one of my favourite features. It enables smooth data analysis and transmission, which has improved my ability to target customers and develop a deeper understanding of them.

Desvantagens

As it is among the most effective in this sort of industry for the functions it provides and is also fairly simple to comprehend and include into business equipment, I have nothing unfavourable to say about it.

Walter
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

SFMC

Avaliado em 21/01/2020

This is a very serviceable software and will serve it's purpose. It can do a lot, so depending of the size of your organization it might be too much for the cost.

Vantagens

In addition to being able to import a distribution list, this product integrated with our CRM (Recruit) so we were able to send to segregated lists and it showed what emails were sent in Recruit. This made it easier for our reps to see when correspondence went out to their pipelines. It is rather simple to create and distribute emails.

Desvantagens

Some of the functionality was a bit wonky, and emails viewed differently between various email clients. Line spacing was the biggest thing that varied quite a bit. Everything would look great in SFMC, but when an email was received in Outlook, Mac Mail, or Gmail, all three would display it just a bit differently. Not sure who's problem this is. It also doesn't embed video either. The workaround is to create a screenshot as a graphic, then add a link to it.

Maggie
Classificação geral
  • Setor: Software
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

If you're a Salesforce user, it's a no brainer

Avaliado em 13/10/2022

Overall, i'm very satisfied with Salesforce Marketing Cloud and cannot imagine having to rely on multiple tools to execute the same functionalities like I used to

Vantagens

Salesforce Marketing Cloud has been a great all-in-one solution for my team as we previously relied on multiple tools for customer journey management, email campaigns, and analytics, not to mention updating the CRM after. The UX was pretty easy to understand and the platform and the list feature has made pipeline management so much more efficient

Desvantagens

One of our campaigns bugged and contacts received duplicate emails. When I tried to contact customer service, it was almost impossible to get in touch so we had to figure out the solution internally which took a while. The price is also pretty high if your company is not paying for it

Avaliador Verificado
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Definitely a step up from MailChimp

Avaliado em 05/09/2019

Vantagens

This software makes it easy to build professional looking emails that add all the information you need with drag and drop

Desvantagens

IT is sometimes hard to organize and sort files

Russell
Classificação geral
  • Setor: Instituições religiosas
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Fantastic Platform For Marketing

Avaliado em 05/06/2018

You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers.

Vantagens

There's a lot that we use the marketing cloud for. Automation, email, journey builder, etc. It's something that helps us work with such a massive audience. We can send emails easily and import our own templates. It's also great for automating workflows and building out dynamic emails to save time in the future. You're really able to dig into personalization with this tool and really connect with your customers.

Desvantagens

The customer support. The support is horrible. You have to call this number (if you can find it) and then bounce around an automated system that usually ends with a message to check the online forums for help. If you have any kind of emergency or need help ASAP you're not going to get it.

Daniel
Classificação geral
  • Setor: Software
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Best Marketing tool for Salesforce CRM Integration

Avaliado em 25/01/2023

I recommend Salesforce Marketing Cloud to any business looking to improve its marketing efforts. It is a powerful tool that can help you streamline your campaigns and gain valuable insights into your audience.

Vantagens

Impressed with the platform. The user interface is very intuitive and easy to navigate, which made it easy for me to set up and customize my marketing campaigns. The ability to segment my audience and personalize the content for each group has been particularly useful.One of my favorite features is the integration with Salesforce CRM. It allows for seamless data transfer and analysis, which has helped me gain a better understanding of my customers and improve my targeting efforts

Desvantagens

requires a certain level of technical expertise in order to set up and customize the platform to best suit the needs of your business

Michelle
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Product with Great Potential

Avaliado em 25/12/2022

Salesforce has great potential once the overall kinks are worked out.

Vantagens

There were tons go great features and abilities in the Salesforce software, you could note or track just about anything that you want.

Desvantagens

Salesforce has programs specifically designed for companies that use it and I feel like there are many functions and features that could have been improved and perfected before customization.

Brad
Classificação geral
  • Setor: Software
  • Porte da empresa: 5 001 - 10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Robust CRM!!!

Avaliado em 14/03/2018

SalesForce a robust CRM that enables enterprise businesses to use account and customer information to improve customer relations, increase marketing and sales success and extract business data.

Vantagens

I’ve spent more than 3 years administrating/ consulting for many companies on salesforce implementation and continue to find ways to make it work even better. Salesforce provides one of the most well-integrated, predictable and feature-rich CRM that I’ve worked with and implemented. There are so many ways that I can tailor Salesforce to businesses. This product is one of the most robust platforms out today and is great for any sales team. This CRM helps companies by keeping track of all sales related information. It also offers custom reports which is one of the best features, This will provide companies with business analytics to understand where we need to improve sales processes. I will say as an administrator of this product there is a little learning curve to help a company utilize all of the functionality of this product, but once you have a grasps you will see a huge difference in company sales!!!

Desvantagens

This CRM can be expensive for small-scale business. There are a lot of customizations that would be needed in the implementation process, which adds to cost of development. I would recommend hiring a SalesForce Administrator/Developer for your team for the implementations process and general maintainenece. This would help cut down the cost by not using SalesForce to do it for you, plus I do think their customer support is lacking.

Jamie
Classificação geral
  • Setor: Ensino fundamental e médio
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

A heavy hitter, but work to be done in UX

Avaliado em 10/01/2018

Despite being somewhat clumsy in real-world use, Marketing Cloud is a powerful, high quality suite for those looking to pursue robust, personalized digital campaigns.

Vantagens

This is an outstanding product for 1:1 engagement with an existing audience. We're still somewhat new to it, but are quickly coming up to speed. Best modules are open APIs, Journey Builder (basically pulls the entire suite together to build repeatable workflows), Audience builder (works hand/glove with Journey Builder), and Mobile Studio. It will take time for us to gather enough behavior and other attribute values to really put this to work. But it has plenty of horsepower and data tools and really get us to advanced personalization and performance analysis.

Desvantagens

The suite is a set of modules cobbled together via the original product (ExactTarget) and new apps purchased by SFDC (e.g., Social Studio, which as Radian 6). This makes it cumbersome to assemble an entire campaign because you're constantly pinging back and forth through different modules (via a tabbed interface) to get things done. It's probably too late now for a truly unified, campaign-based UI, so it will have to do.

Katie
Classificação geral
  • Setor: Filantropia
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 4.0 /10

Lots of options, hard to find the one you need

Avaliado em 01/05/2018

Vantagens

Salesforce is a powerful CRM tool that is widely used in a variety of industries. It has a lot of features and integrates with many other types of software.

Desvantagens

Data entry can be cumbersome. The system is not intuitive and neither is the layout of screens, though some of that can be customized. When it comes to running reports, there are a lot of pre-built ones, but most of those aren't useful. I usually find myself having to build my own, and that process is cumbersome and not at all intuitive. There are many different types of reports and it's hard to find the one needed to get the data that I seek. Also, it does not do a great job of tracking contacts who are associated with multiple accounts (such as a representative of multiple companies), and there is not a way to show affiliations between multiple accounts (such as divisions of a large company).

Robert
Classificação geral
  • Setor: Ensino fundamental e médio
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 1.0 /10

Great for managers to pull reports - HORRIBLE for salespeople who create teh informationi on...

Avaliado em 10/10/2017

As I said, this produces great reports for managers.
And managment is the deparmtnet that ends up making purchases of solutions like this.
Without ever consulting the actual in-the-trenches sales team.
So they buy it for their needs butn not for the needs of their sales reps.
Consequently, the number of meetings increases trying to fiuge re out why sales have dropeed and outbound calls have dropped, etc.
And this takes motre time away from active selling.
Salesforce creates a downward spirtal in sales.

Vantagens

It's better than using 3 x 5 index cards

Desvantagens

Too many boxes to be checked on every single contact attempt that is made.
Difficult to use.
Extremely slow for a sales rep trying to mak any number of calls.
I used to use GOLDMINE and made twice the number of calls daily than I could when I had to use SaleForce.
These are very true numbers. easily made 70 - 100 calls a day with Goldmaine.
Only able to make about 30-35 tops using Sales Force.

Avaliador Verificado
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Saves Time and Time is Money!

Avaliado em 12/10/2022

Vantagens

As a day salesforce user this makes time management easy. I can respond to emails right in the platform which saves me time. Very advanced system that can do almost everything if you are willing to learn. I found the learning curve to be somewhat of a challenge as the is very unique to any other marketing software but anything in salesforce is unique which is what sets it apart from its competition. Overall the customer reps are helpful and training is endless making this software something that you can alter to work for your needs.

Desvantagens

This can be costly for smaller companies and can offer many features that may never be used if not implanted or trained properly.

Anil
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Campaign Management and Email Marketing Management with SFMC

Avaliado em 14/09/2021

Saleforce Marketing Cloud is a marketing automation leader in the market. One best thing about salesforce marketing cloud is that it has all features of automating all your marketing campaigns for Email, SMS, Direct mail and push notification.

Vantagens

My overall experience with Salesforce Marketing Cloud is really great, because it is user friendly and easy to use marketing automation platform available in the market and with the help of it I am able to create Email campaigns, SMS campaigns, Direct mail campaigns and push notification campaigns. We also have purchased its Email studio, SMS studio and Push studio license.

Desvantagens

I do not have any dislike for this platform.

Noli
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

My personal view Salesforce Marketing Cloud

Avaliado em 04/03/2023

Vantagens

I like the robust selection of marketing automation tools provided by Salesforce Marketing Cloud, which enables businesses to effectively reach their target markets. It offers personalized email marketing, segmentation, and automation to produce individualized, appropriate experiences. It is simple to administer campaigns across channels, and real-time analytics are accessible to optimize and evaluate performance.

Desvantagens

One of the elements I disliked the most in Salesforce Marketing Cloud was the lack of customization options. It was difficult to create a unique user experience tailored to my specific needs. The user interface was also occasionally awkward and difficult to use.

Emma
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Marketing Cloud

Avaliado em 18/03/2022

Vantagens

The best feature about Marketing Cloud is Journey Builder - this allows us to automatically schedule sends, conduct A/B testing and it provides overall metrics for your email sends. There is also an immense amount of documentation on the product which makes troubleshooting eassy.

Desvantagens

Certifications aren't very easy to get and how they conduct the tests aren't the best. You're monitored through your webcam for the duration of the exam and the questions seem like they're intentionally trying to trip you up.

Makayla
Classificação geral
  • Setor: Eletrônicos
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Real Person Real Review

Avaliado em 01/11/2022

This software has small flaws that can be fixed yourself if you have the time, but for the most part this is the most detrimental application I use in my day-to-day activities to help me run my business.

Vantagens

I like that it's a one stop shop. Everything I need to help me be successful in my location can be found here.

Desvantagens

Some of the key words that are used don't always bring up the right information you're looking for at that exact moment. It would be nice if the search was expanded a little or narrowed down in certain aspects to make searching quicker

Enni
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Excellent CRM tool

Avaliado em 14/01/2023

My overall experience with Salesforce has been very good. It generates more efficiency in our daily work and increases our companies sales and marketing activities.

Vantagens

Salesforce offers a comprehensive CRM solution with a lot of really good features. The analytics and reporting capabilities are excellent and the amount of customizable features is ridiculous. It is also easy to integrate with other apps which is one of it's most important features.

Desvantagens

Salesforce can be complex and the price is also quite high. But if you want the best, you have to pay for it. In my opinion, Salesforce it the best CRM solution that i have used.

Avaliador Verificado
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

Not user friendly, poor design

Avaliado em 09/04/2020

Vantagens

The only good part about Salesforce Marketing Cloud is the fact that technically speaking, you can utilize complex workbooks and send information and targeted marketing campaigns to very specialized groups. However, that perk isn't worth the other struggles.

Desvantagens

I wish I could limit the number of things I dislike about this software. The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox. Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products. Little changes (such as swapping a textbox and image) require creating a whole new section of the e-newsletter, rather than drag and drop functionality - which is what you get for many, more cost effective products.
Creating email lists is also overly complicated, and I frequently get errors for things the program should be able to sort out - such as having several lines of text rejected because of an extra space following an email. For its cost, I should not have to cull through a thousand-email-long spreadsheet seeking out extra spaces.

Michelle
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Versatile platform with many possibilities!

Avaliado em 10/10/2017

Tons of resources!
Look on the community site for answers to your questions or just to see what is possible!
Make sure someone goes through the training modules online-Trailblazer

Vantagens

You can hire a consulting company to change Salesforce to fit your business needs if you don't have the time or knowledge to do so (we hired Cloud Creations on the referral from our sales manager). The community is so large and expansive that you could easily find a fix to any sort of business problem you are having. We really needed a platform that integrated with our home grown system and made sure that all of our departments were talking to one another. We chose Salesforce because of its ability to be shaped and molded based on our business model. And you can adapt as your company grows-change things, add things, do whatever you want!

Desvantagens

It did take some months to get our version of Salesforce to be where we wanted it, but for other companies that had more IT resources or time to devote to it would probably not take as long. Make sure you have a project manager or person dedicated to its success and implementation internally or it might not get adopted within your company.

Vishal
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excellent lead management CRM

Avaliado em 17/03/2023

overall experience to salesforce is excellent and i have been using this from last 1.5 years and before i used to work on leadsqured

Vantagens

Salesforce Marketing Cloud is a powerful tool for businesses looking to create personalized, targeted, and engaging marketing campaigns across multiple channels.

Desvantagens

sometimes for new user it is difficult to manage and it takes time to apply the filters