FreshBooks

4,5 (4 461)
Escreva uma avaliação!
Software de contabilidade na nuvem para proprietários de pequenas empresas

Classificação geral

4,5 /5
(4 461)
Relação qualidade/preço
4,3/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,4/5

92%
dos usuários recomendam este app
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4461 avaliações

Alexandrino
Alexandrino
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Um excelente softwere de Contabilidade

Avaliado em 04/02/2022

É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software

É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software

Vantagens

É um software muico compacto, com uma longa experiencia visto que existe desde 2003 e de lá pra cá tem estado a adequar-se cada vez mais as necessidades dos seus usuarios.

Desvantagens

Na Realidade nenhum produto é completo a ponto de não ser actualizado, por isso não que seja algo que eu não tenha gostado, mas que a empresa não se deixe acomodada pelo tempo de existência... continuem a inovar.

Flavia
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Ainda avaliando o Freshbook

Avaliado em 14/06/2023

Vantagens

É um produto fácil de usar, tenho um preço bem acessível se comparado a outro produtos com mesmas funções.

Desvantagens

Poderia ter mais recursos disponíveis que facilitariam uma maior integração

Resposta do FreshBooks

Hey Flavia, thank you for taking the time to share your review of FreshBooks!

I'm glad to hear you've had a good experience using FreshBooks! If you are looking for more resources for integrations, I'd recommend checking out our App Store (https://appstore.freshbooks.com/), which includes an option to suggest new integrations. ^DM

Bruna
Bruna
Classificação geral
  • Setor: Serviços de eventos
  • Porte da empresa: Profissional autônomo
  • Usado Outro durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

FreshBooks

Avaliado em 28/08/2020

Muito boa, super indico para pequenas e médias empresas.

Muito boa, super indico para pequenas e médias empresas.

Vantagens

Gostei de como as categorias estão muito bem organizadas. é minha primeira vez em contato com um software assim, e não tive dificuldade nenhuma em fazer o meu cadastro. Logo no inicio, você tem acesso a um tutorial que te ajuda fazer, como se fosse, se perfil, e por fim uma nota fiscal de uma maneira muito pratica. O software é muito completo, ideal para pequenas e medias empresas, onde você mesmo vai estar no controle dos seus gastos, receitas e faturamento. É muito completo e mesmo se você não for muito familiarizado com contabilidade, não tem porque se preocupar, pois o site é muio intuitivo.

Desvantagens

Na hora de cadastrar minha empresa, foi pedido uma estimativa de lucro anual, porém não achei minha moeda, que é o real brasileiro.
Como tudo é em inglês, posso contar com o tradutor automático da pagina para entender bem, porém as vezes a tradução não é das melhores.

Eduardo
Eduardo
Classificação geral
  • Setor: Fotografia
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Avaliação FreshBooks

Avaliado em 14/08/2022

Vantagens

Categorias muito bem organizadas na versão mais atual do software e facilidade em fazer o cadastro no site. O programa como um todo é bastante completo e aparentemente vem se adaptando às necessidades de seus usuários ao longo de seus quase 20 anos de existência. Adorei o tutorial inicial, ideal para iniciantes.

Desvantagens

O software só tem a opção em inglês, o que obriga a tradução automática que nem sempre é boa. O fato de não existir o BRL (real brasileiro) como moeda para preencher a estimativa de lucro anual também é bastante limitante.

Keyla
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excelente

Avaliado em 07/09/2023

Da para trabalhar de forma mais prática.

Da para trabalhar de forma mais prática.

Vantagens

Gostei por ser um produto de alta qualidade, é fácil manuseio.

Desvantagens

Não tenho nada a reclamar no momento do produto.

Daniela
Classificação geral
  • Setor: Lácteos
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Comentário ao FreshBooks

Avaliado em 12/08/2020

percebi que pelo menos no teste ele me ajudou na organização de cobrança

percebi que pelo menos no teste ele me ajudou na organização de cobrança

Vantagens

os recursos são muito bons, achei que para instalar a foto no recibo muito fácil, também gostei muito que vai para o email;

Desvantagens

o que eu menos gostei é que é um recurso de alto valor para um artesão por exemplo

Resposta do FreshBooks

Hey Daniela, thank you for taking the time to share your review of FreshBooks.

I'm glad to hear that you had a positive experience with FreshBooks, but I believe you perhaps found the pricing to be too much for your business. If this was the case, our team would be happy to hear any feedback or suggestions you have regarding our pricing structure.

Our Support Team can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or help@freshbooks to receive that feedback. ^DM

Maiara
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

FreshBooks

Avaliado em 14/07/2020

Vantagens

FreshBooks é uma empresa completa em contabilidade. Nela á maneiras de gerenciar seu trabalho próprio e empresas também. Exemplos que a plataforma tem é faturamentos, pagaemntos entre outras.

Desvantagens

Eu acho uma exelente plataforma, uso ela á algum tempo e nunca tive problema, encaixou muito bem no meu trabalho.

Marlon
Classificação geral
  • Setor: E-Learning
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

FreshBooks Review

Avaliado em 11/01/2023

Vantagens

Facilidade para usar a plataforma, ótimo atendimento ao usuário...

Desvantagens

Para mim, não precisa mudar nada. O software apresenta uma ótima interface

Maria Angélica
Maria Angélica
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Avaliação segura e positiva

Avaliado em 12/01/2023

Vantagens

A facilidade no faturamento rápido e constante

Desvantagens

A falta de algumas funções e dificuldade em algumas funções

Maddie
Maddie
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

FreshBooks made my day at work so much easier

Avaliado em 05/05/2022

Integration with customers' books, as well as the option to include team members in the layout, are...

Integration with customers' books, as well as the option to include team members in the layout, are all included. On the subject of Application Programming Interfaces. It appeals to me since it brings everything together in one convenient location. The entire software is so simple to use that anyone can learn how to use it.

Vantagens

I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.

Desvantagens

The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.

Josh
Josh
Classificação geral
  • Setor: Arquitetura e planejamento
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

My life was a mess until I started using Freshbooks.

Avaliado em 15/05/2024

When I think about using Quickbooks or Excel I start to have a panic attack. When I think about...

When I think about using Quickbooks or Excel I start to have a panic attack. When I think about using Freshbooks I get a refreshing feeling of a calm, relaxing wind.

Vantagens

I record my time and expenses and it automates everything else.

Desvantagens

I don't have any complaints. It just works and seems simple and easy.

Alternativas consideradas

QuickBooks Online

Razões para escolher o FreshBooks

Saved me from a mental breakdown. I was out of control before I used this.

Software anterior

Microsoft Excel

Razões para mudar para o FreshBooks

So much easier to use. It's like the Instagram of accounting.
Alexander
Classificação geral
  • Setor: Clínica de saúde mental
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Give book-keeping a boost with FreshBooks!

Avaliado em 05/10/2024

I found the software to be very user friendly and easy to navigate. I am not very computer/tech...

I found the software to be very user friendly and easy to navigate. I am not very computer/tech savvy but I had no problem using it. FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously.

Vantagens

It made creating invoices super easy, quick, and efficient to do. I save so much time using FreshBooks!

Desvantagens

The cost is a little high compared to competitors prices, however, I still prefer to use FreshBooks.

Timothy
Classificação geral
  • Setor: Construção
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

There has to be something better than this.

Avaliado em 09/08/2024

The weirdest thing is an accounting program that wont show you a bank register.
How can you SEE...

The weirdest thing is an accounting program that wont show you a bank register.
How can you SEE what is going on without a register. Reconcile what exactly. It's confusing, and now you will need a bookkeeper to fix all the stuff you try to do.

Vantagens

That it isn't Quickbooks online. I thought QBO was a train wreck and now I can see that ALL of these cloud based accounting firms are just a front for the bookkeepers union. They must be because you Will need one when you use this.

Desvantagens

Same goofy kind of double entry stuff that I experienced with QBO. Bank feeds are not your friend.

Alternativas consideradas

Zoho CRM e Xero

Razões para escolher o FreshBooks

I was tired of being up sold for everything that I shouldn't need like a bookkeeper.

Software anterior

QuickBooks Online

Razões para mudar para o FreshBooks

It had good reviews from people that do not work in service industry's

Resposta do FreshBooks

Hey Timothy, thank you for taking the time to share your review of FreshBooks.

I have shared your feedback regarding a bank register with our team on your behalf. If there is any further feedback you wish to share, or assistance our team can provide, please feel free to reach us via https://www.freshbooks.com/contact. ^DM

alton
Classificação geral
  • Setor: Artes e artesanato
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Freshbooks Exceeded my expectations.

Avaliado em 29/08/2024

Vantagens

As a small time business owner, I appreciate Freshbooks offers so many amazing features at a fraction of the cost. The software is user friendly. I can export invoices as opposed to typing each one. Freshbooks also integrates with my Quickbooks account. There is also a 30 day trial period that allows businesses to get familiar with the software and try before buying.

Desvantagens

There are currently no complaints at this time.

Stephen
Classificação geral
  • Setor: Internet
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

One of the best accounting softwares to have out there on a budget

Avaliado em 17/04/2024

My overall experience with fresh books is excellent I've never had any issue with the system it...

My overall experience with fresh books is excellent I've never had any issue with the system it works perfectly fine customer service responds right away if you do have any issues I remember I missed a payment and they gave me a call to remind me and even gave me enough time to pay it without canceling my account or not allow me access.

Vantagens

Fresh books is really easy to use I love the integration of being able to have my invoices paid having the instant liks and much much more This is just a great software all around to manage your business.

Desvantagens

I wish it integrated more with other softwares like high level and other CRM softwares but hopefully they'll add this in the future other than that everything else is great.

Andrey
Andrey
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

FreshBooks - Smarter replace of QuickBooks

Avaliado em 25/01/2024

Great experience - using it personally and for business, performs core accounting (General Ledger /...

Great experience - using it personally and for business, performs core accounting (General Ledger / Accounts Payable / Receivable) functions and provides lots of reports and lots of automation and great UX

Vantagens

Better pricing, better user interface and more functions as compared to QuickBooks (and all same functions are equally good but more intuitive)

Desvantagens

Not much - possibly capturing expense receipts and better AI-driven logic to organize them by expense category could use improvement. Possibly more financial reports

Alternativas consideradas

Mint e QuickBooks Enterprise

Razões para escolher o FreshBooks

Better pricing and better user experience

Software anterior

QuickBooks Online

Razões para mudar para o FreshBooks

Better pricing, better user experience, more reporting and customer support
Ileana
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Freshbooks great software for business owners

Avaliado em 17/07/2024

Vantagens

Freshbooks made it easy to manage accounts receivables and payables. You are able to easily create invoices and followup on any past due invoices.

Desvantagens

Wish the price was a bit cheaper especially for business owners who are starting out, $40 a month , plus additional I believe $6 a month adds up quickly.

Marjo
Classificação geral
  • Setor: Produção audivisual
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A Great Business Accounting Solution

Avaliado em 19/09/2024

Vantagens

With FreshBooks, we have great accounting features.
From managing receipts to expenses and invoices, FreshBooks has it all.

Desvantagens

No serious challenge with FreshBooks. Has worked well.

Zandalee
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

FreshBooks Insight by Zipagan

Avaliado em 16/09/2024

Vantagens

Automating repetitive accounting tasks is what I like most about FreshBooks.

Desvantagens

FreshBooks Invoicing App on my iOS has limited features compared to cloud apps.

Ryan
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Barely passed high school math - and I'm now the bookkeeper

Avaliado em 08/10/2020

I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done...

I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done stuggling with their program. We had tried the desk top and online versions and they both are so overwhelming with useless features that just get in the way of the simple bookkeeping and accounting needs that our particular business have.

I have been asked by other women in business, if I can help them with accounting as they start their business, and my first suggestion is that they immediately drop QB and move over to Freshbooks.

From our reports to filing quarterlies, reconciling and estimating - every thing about Freshbooks is better.

I have told my husband I would literally become a volunteer spokesperson for Freshbooks due to how much more enjoyable they have made running the backside of our business.

My ONLY regret is not doing this years ago. That's it. This product is life changing!

Vantagens

Pretty much everything.

The dashboard, estimating, reports, client organization, etc etc. This product is outstanding.

Desvantagens

The type A personality in me would love to be able to close out the books monthly, but I'll take the trade off if it means my books stay balanced - which they always do in Freshbooks.

I also wish the mobile app was more of an interactive user app, vs being more of a quick snapshot of our business.

Julia Maria
Julia Maria
Classificação geral
  • Setor: Serviços de informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

It amply met my expectations and satisfies the company's needs.

Avaliado em 23/07/2022

When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at...

When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at all intimidating, especially. It helped us save a lot of time, as we can focus on what we do and let Freshbooks do the rest. I especially like the professional look of the invoices without having to spend too much time designing or using design software. Anyone can create an attractive and professional invoice in minutes and I appreciate that.

Vantagens

I like how adaptable it is and how it can be used for any need. We have been using it in the company for a couple of years now, I already knew it from my freelance work and I can attest to the goodness and simplicity of the system. At the moment we have the Plus subscription and I find it very complete and affordable.

Desvantagens

I would like the application to be more complete and useful because I would like to have a complete view of my invoices when I am not at my desk.

Alternativas consideradas

QuickBooks Online

Razões para escolher o FreshBooks

One problem I often had when working with Quickbooks is that it sometimes took too long to load and was too slow; in fact, that was one of the reasons we switched to another platform (Freshbooks).

Razões para mudar para o FreshBooks

We can use Freshbooks for business, integrating other applications, or tracking software for things like inventory.
Rachel
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Freshbooks is the ultimate for a service-based business

Avaliado em 22/09/2022

It was a good onboarding experience. I didn't call support and had us rolling in about 2 hours. The...

It was a good onboarding experience. I didn't call support and had us rolling in about 2 hours. The things I miss from Quickbooks aren't here, but they are continuing to build out the system. Hopefully we can get some of those critical features sooner than later.

Vantagens

I used to love Quickbooks. It had an app, it had time tracking. Then everything I loved was taken away. Freshbooks is the choice we made because it was built for a small service-based business. Recurring billing, time tracking, payment processing, it's all built in and easy to use. It took me 2 hours to get setup completely and it was a great experience. It's great for an owner who needs to be able to just run their business.

Desvantagens

This is a major miss on the accounting side of the house. If you came from Quickbooks, you know how important double-entry accounting is, in depth reporting with punchouts, a quick dashboard into profitability. This isn't the case with Freshbooks. You will need an accountant to help at the end of the year. Ours had to rebuild our system because it doesn't believe in a cash-based accounting system.

Robin
Robin
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Accounting on rails

Avaliado em 27/04/2023

It just makes life simple. I just wanted to be able to find the easiest way possible to invoice...

It just makes life simple. I just wanted to be able to find the easiest way possible to invoice clients in a professional way and manage the client accounts while minimising the work that I had to do or outsource.This solution really did tickle the boxes for me and saves me a lot of time from the manual system I was using previously.

Vantagens

It's really easy to get started. There has obviously been a lot of effort being put into making the initial process as easy as possible, from branding and colours on the invoicing, to integrating with payment processors et cetera.The daily process is also very easy to manage. It's a five minute job to set up a new client and send them an invoice straight from Freshbooks using existing products and services descriptions.The integrations save me a lot of time by allowing me to automate a lot of functions which would other boys have been done manually and would've required reminders et cetera. For these I used Zapier which connects really well, and I found the integration is to be very reliable over time.Even as a reasonably small user, the customer service was incredible. I don't just mean responses to questions from me, but proactive outreach from the support and sales team which I found to be really high quality.Clients also seemed to really respond well to the invoicing process, and found it easy to access and download the invoices, and payment via credit card was quite a popular option.I actually used the app for a number of different businesses and it was really useful to be able to switch between them in the same dashboard.

Desvantagens

I had a certain amount of trouble with one client when I was trying to set up direct debit payments, and while I got really great support the process didn't seem that reliable in this particular case. This was the only occasion where I had any major difficulties though that weren't caused by myself for the client.

Swati
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Freshen up Your Finances with FreshBooks!

Avaliado em 04/05/2023

While FreshBooks is a useful accounting software for managing your business finances, its pricing...

While FreshBooks is a useful accounting software for managing your business finances, its pricing may not be reasonable for some users. The starting cost of $15 per month is quite heavy, and additional features require extra payment. It's worth noting that the customer care service may not be satisfactory, as you may have long conversations with support staff without reaching a solution.

Vantagens

FreshBooks is a simple and user-friendly invoicing and accounting software that is especially useful for beginners. Whether you're running a small business or you're a freelancer with limited time to invest in managing your finances, FreshBooks is the solution you've been looking for. With a user-friendly interface and easy-to-use data uploading capabilities, FreshBooks has everything you need to simplify your financial management processes. One of the key features of FreshBooks is online invoicing, which makes it easy to generate invoices and even offers customizable templates for balance sheets. You can add your clients and billables, and the invoice will be sent directly to them via email. They can then pay you online, making it a hassle-free process. Plus, you can even use your camera to upload bills and keep track of your expenses.

Desvantagens

FreshBook is an accounting software for managing the finace for your business but its pricing is somehow not resonable i guess it heavely charged starting from $15 and you also have to pay extra for additional features. i would like point put ts customer care which is not at stifactory they indulge in long conerstion and still you reach to the solutuon tyou are looking for.

Ronald
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Not really for a small business only really small business.

Avaliado em 24/07/2024

Fair on the product. Poor on overall support. The chat bot is almost useless, and I need to start a...

Fair on the product. Poor on overall support. The chat bot is almost useless, and I need to start a support ticket.

Vantagens

I do like the interface, and about 80% of its features are pretty good. But I really need to other 20%. It's not QuickBooks online.

Desvantagens

The reports and the Analytics need a lot of work. I've sent in MANY suggestions. The reports are only good for the smallest of business. While we do under 1 million a year, we do need decent cashflow information and detailed reporting by COGS categories. In our case Mechanical parts and labor vs Upholstery parts and labor. We also need good Job costs data. I would not mind doing it manually, but the data is not broken down to do this.
The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account. VERY slow responses from support and takes days and weeks to get their "process partner to fix it.
Export of your data for backup can be done, put it is very manual and time consuming. There is no path to exporting items and services. I'd like to do this so we can have a copy in the shop.

Alternativas consideradas

QuickBooks Online e Xero

Razões para escolher o FreshBooks

I was looking for more features. Wave is a good product; we are just a little too big for it. It lacked most of the features, that don't work well in Freshbooks.

Razões para mudar para o FreshBooks

I thought it could deliver what we needed

Resposta do FreshBooks

Hey Ronald, thank you for taking the time to share your review of FreshBooks.

Our Support Team is here to assist in hearing and sharing any feedback on your behalf. I have shared your comments regarding your support experience and response times with the appropriate folks here.

If there is any feedback you have not already shared directly with our Support Team, our team would like to better understand your experience and discuss your feedback more in depth. Our Support Team can also assist with the export of Items and Services if needed. You can reach our Support Team via https://www.freshbooks.com/contact ^DM